Century 21
4.8/5, 526 reviews
94% recommended
97% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction



Property Features

We are dedicated to continually providing buyers and sellers of homes with the highest quality service. show more We are dedicated to continually providing buyers and sellers of homes with the highest quality service.

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £1,000,000
Lettings 93% 92% £260 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 5 153 16 156 3 122 0 12 6
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Gary is a very consiensous member of staff, I have ......”

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Apr 21,2017
Minithumbup
By: 'Maria'
Apr 21,2017
0 people found
this helpful
Gary is a very consiensous member of staff, I have found him pleasant to work with and he has let a lot of our properties since he has been advertising them....
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Comment on agent fees
good
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“Gary was very efficient and friendly. He was very professional ......”

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Apr 21,2017
Minithumbup
By: 'Rachel'
Apr 21,2017
0 people found
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Gary was very efficient and friendly. He was very professional and kept us informed by calls and email. I would certainly recommend him to my friends and family....
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N/A
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“Liz from start to finish, couldn't of been poor helpful. ......”

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Apr 18,2017
Minithumbup
Liz
By: 'Vick&Baz'
Apr 18,2017
0 people found
this helpful
Liz from start to finish, couldn't of been poor helpful. She answered all my questions/silly emails and there where a lot straight away in a professional manor. I would happily ring Liz or recommend her to any friends who are looking for a property,...
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“Excellent customer service from both Dan and Megan. They have ......”

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Apr 12,2017
Minithumbup
Megan
Dan
By: 'Victoria'
Apr 12,2017
0 people found
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Excellent customer service from both Dan and Megan. They have made a stressful process easier for me. Thanks to you both....
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“Katie has been amazing during the very difficult task of ......”

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Apr 08,2017
Minithumbup
Katie
By: 'Oakfield'
Apr 08,2017
0 people found
this helpful
Katie has been amazing during the very difficult task of selling my late father in laws house. She has kept us informed at all times given us sound advice. We can not recommended her enough....
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“Gary has been absolutely fantastic-he really could not have been ......”

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Apr 07,2017
Minithumbup
By: 'T'
Apr 07,2017
0 people found
this helpful
Gary has been absolutely fantastic-he really could not have been more helpful always keeping us up to date and being there to answer any queries we have. A true credit to Century 21...
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Comment on agent fees
Good
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“We are very happy with the service provided! We were ......”

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Apr 06,2017
Minithumbup
Liz
Megan
By: 'Filipe'
Apr 06,2017
0 people found
this helpful
We are very happy with the service provided! We were kept informed at every step step of the way and the staff went out of their way to help with our application to make sure it would be accepted. Great support even after securing the ...
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Comment on agent fees
We did pay 300 pounds of fees, though I'm not sure how much that was part of the agency's own process or on the landlord.
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“Dan and Megan provided a straight forward and honest service ......”

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Apr 06,2017
Minithumbup
Megan
By: 'CC'
Apr 06,2017
0 people found
this helpful
Dan and Megan provided a straight forward and honest service at every step of the process with regular updates and prompt feedback....
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“Loved these two girls. They went over and above to ......”

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Apr 06,2017
Minithumbup
Kirsti
By: 'Sara'
Apr 06,2017
0 people found
this helpful
Loved these two girls. They went over and above to help us sell our home and the service was second to none. So thorough, professional but personal at the same time. They gave honest feedback, which we really appreciated. Exactly what you want when selling ...
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Comment on agent fees
Good
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“Gary was always at the other end of the phone ......”

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Apr 05,2017
Minithumbup
By: 'NatandDave'
Apr 05,2017
0 people found
this helpful
Gary was always at the other end of the phone to answer enquiries and the staff in the office are very helpful and friendly. Hassel free selling, would definitely recommend for selling your property. Having a one to one agent is much better too!...
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Comment on agent fees
Cheapest deal in the area and you get a professional photographer which is essential for viewings!
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“FIRST CLASS CUSTOMER SERVICE ! ! ! We have recently purchased a property ......”

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Apr 02,2017
Minithumbup
Megan
By: 'JB'
Apr 02,2017
1 people found
this helpful
FIRST CLASS CUSTOMER SERVICE ! ! ! We have recently purchased a property through Century 21. The house was a repossession property so time was of an essence and we had to move quickly to secure the property. Pressure was on as it was our perfect forever home. We ...
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Comment on agent fees
No fees payable as we were a buyer but if we were to sell a property in the future we feel the fees are good especially for the exceptional customer service you get from them.
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“Katie was polite and helpful, the service was to a ......”

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Mar 25,2017
Minithumbup
Katie
By: 'Peter'
Mar 25,2017
0 people found
this helpful
Katie was polite and helpful, the service was to a good standard. My only issue was sometimes it was difficult speak to Katie on the office number. It would have been useful if there was a works mobile number that I could of used....
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Comment on agent fees
I was a buyer so there was no agent's fee.
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“I have used century 21 twice and have had a great ......”

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Mar 22,2017
Minithumbup
Katie
By: 'Michele'
Mar 22,2017
0 people found
this helpful
I have used century 21 twice and have had a great experience both times. Great service, quick sales for a market price and great communication. I have recommended Katie and would do so again without hesitation...
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Comment on agent fees
Perfectly fair for the level of service given
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“Jayne provided professional yet personal service between myself, as tenant, ......”

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Mar 21,2017
Minithumbup
By: 'Mrs'
Mar 21,2017
0 people found
this helpful
Jayne provided professional yet personal service between myself, as tenant, and the property owner. Her communication skills are exemplary and there were no occasions when my queries were not responded to straight away. A pleasure to deal with, Jayne is an asset to this agency....
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Comment on agent fees
Reasonable
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“Good communication and helpful advice. Jayne was very helpful in ......”

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Mar 10,2017
Minithumbup
By: 'Jordan'
Mar 10,2017
0 people found
this helpful
Good communication and helpful advice. Jayne was very helpful in particular. Much better than previous experiences with estate agents i.e entwistle green...
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Comment on agent fees
Good
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“The process of moving into my new flat was really ......”

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Mar 03,2017
Minithumbup
Megan
By: 'Atkinson'
Mar 03,2017
0 people found
this helpful
The process of moving into my new flat was really easy with Megan's help. I've never had a move that went so smoothly. Referencing didn't seem to require the reams of paperwork it usually does and fees seemed reasonable - thank you!...
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Comment on agent fees
I think they were reasonable.
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“Megan was so helpful throughout my whole move. She was ......”

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Mar 01,2017
Minithumbup
Megan
By: 'Clair'
Mar 01,2017
0 people found
this helpful
Megan was so helpful throughout my whole move. She was quick to respond to my many queries at such a stressful time and also gave me constant peace of mind. She is a credit to her profession and I would recommend her and Century 21 to ...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent service from Jayne she handled our property transaction in ......”

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Feb 24,2017
Minithumbup
By: 'Gary'
Feb 24,2017
0 people found
this helpful
Excellent service from Jayne she handled our property transaction in a timely, efficient and professional manner. She was very easy to deal with and kept us well updated throughout the transaction process. She would always return calls in a timely manner - a rare thing ...
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“Just reserved a new built property and the process could ......”

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Feb 18,2017
Minithumbup
Megan
By: 'Mitchell'
Feb 18,2017
0 people found
this helpful
Just reserved a new built property and the process could not have been made any easier by Megan who helped us securing the house. She was more than happy to answer all our questions and nothing was too much for her. Just wanted to say ...
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Comment on agent fees
ok
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“I highly recommend Century 21. Megan helped me through the whole ......”

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Feb 15,2017
Minithumbup
Megan
By: 'Allysson'
Feb 15,2017
0 people found
this helpful
I highly recommend Century 21. Megan helped me through the whole process and make the rental process clear and smooth to me....
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Comment on agent fees
Fees were fair when compared with the market
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“I found the overall experience with Century 21 brilliant. Everything was ......”

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Feb 10,2017
Minithumbup
Megan
Liz
By: 'Melissa'
Feb 10,2017
0 people found
this helpful
I found the overall experience with Century 21 brilliant. Everything was handled so efficiently making the moving process completely stress free. The girls in the office were always on hand to answer any queries either over the phone or email quickly and always happy to help. ...
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“Excellent service, Lovely girls. Always on time and willing to ......”

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Feb 10,2017
Minithumbup
Megan
By: 'Jordan'
Feb 10,2017
0 people found
this helpful
Excellent service, Lovely girls. Always on time and willing to help were they can. Would recommend to friends and family....
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Comment on agent fees
Ok
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“Positive professional first impression, Jayne took interest in the house ......”

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Jan 30,2017
Minithumbup
By: 'SP'
Jan 30,2017
0 people found
this helpful
Positive professional first impression, Jayne took interest in the house and asked appropriate questions to learn about it for viewings. Jayne gave sound advice on how to go about the viewings and was extremely positive and upbeat about selling the house and her enthusiasm and ...
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Comment on agent fees
On a par with others quotes
Was this helpful? Yes

“What can I say? Listed Apartment at 9am, had 3 viewings ......”

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Jan 27,2017
Minithumbup
Ian
By: 'Jkelly'
Jan 27,2017
0 people found
this helpful
What can I say? Listed Apartment at 9am, had 3 viewings by 9:30am! First viewer took Apartment and moved in within 4 days! AMAZING...
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Comment on agent fees
Fantastic
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“Initially we expected to meet a number of estate agents ......”

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Jan 18,2017
Minithumbup
Katie
Katie
By: 'Heather'
Jan 18,2017
0 people found
this helpful
Initially we expected to meet a number of estate agents before deciding to put our property on the market. After our initial meeting with Katie , she made us feel very confident about the market and we felt that we would be in safe hands with ...
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Comment on agent fees
Good
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“Very attentive and extremely helpful. Katie went above and beyond ......”

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Jan 03,2017
Minithumbup
Katie
By: 'EmmaOB'
Jan 03,2017
0 people found
this helpful
Very attentive and extremely helpful. Katie went above and beyond to make sure the process went as smoothly as possible - even out of office hours....
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“We received excellent service from start to finish. Communication was ......”

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Dec 21,2016
Minithumbup
Katie
By: 'Sarah'
Dec 21,2016
0 people found
this helpful
We received excellent service from start to finish. Communication was very good throughout and we felt we were kept in the loop about everything. We also heard from viewers who were shown around the property by Katie that she was very professional and a pleasure ...
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Comment on agent fees
Agent fees were very reasonable
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“From start to finish the service and help I received ......”

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Dec 20,2016
Minithumbup
Katie
By: 'David'
Dec 20,2016
0 people found
this helpful
From start to finish the service and help I received from Katie was fantastic, making the purchase of my house as smooth as is possible. I could not recommend Katie and Century 21 any higher....
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Comment on agent fees
No fees as I was the buyer
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“From the outset I found Katie to be very professional, ......”

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Dec 20,2016
Minithumbup
Katie
By: 'Michael'
Dec 20,2016
0 people found
this helpful
From the outset I found Katie to be very professional, charming, thorough and available. She was prompt in responding to requests and was likeable and trustworthy. I would be happy to recommend her and will look for her services first should I wish to sell ...
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Comment on agent fees
Fine
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“Natasha was very helpful she provided a very good service ......”

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Dec 18,2016
Minithumbup
By: 'James'
Dec 18,2016
0 people found
this helpful
Natasha was very helpful she provided a very good service quick and prompt always avaible when contacted. And also good made excellent contact with buyer of the property....
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Comment on agent fees
Good/Fair
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Landlord Fees

Overall Fees
£594 (inc. VAT), On Completion (Fees are negotiable)

Please request our full breakdown of fees. Fees start from as little as £495+vat but vary depending on the service requested.

Last updated on 03/06/2019, 11:28 PM by Dan Pennington, Managing Director


Vendor Fees

Overall Fees
1.2% (inc. VAT), On Completion (Fees are negotiable)

Depending on the value of the property, and the service provided, please contact us to discuss fees in more detail.

Last updated on 03/06/2019, 11:24 PM by Dan Pennington, Managing Director


Tenant Fees

Overall Fees

We do not charge tenants any admin fees. We will request a £150 holding - reservation deposit to reserve a property and pending a successful reference, this deposit will come off the first month's rent when requested.

Last updated on 03/06/2019, 11:26 PM by Dan Pennington, Managing Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Last updated at 3:17 PM 16/12/2020 by allAgents

Awards won by Century 21

Regional Awards won by Century 21

Individual Branch Awards

Liverpool, L25



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