97% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are dedicated to continually providing buyers and sellers of homes with the highest quality service.
show more
We are dedicated to continually providing buyers and sellers of homes with the highest quality service.
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 527Featured Review
a
reviewed by 'Alan'
Featured Review
a
reviewed by 'Louisa'
Featured Review
a
reviewed by 'Jan and John'
Featured Review
a
reviewed by 'Marion Fallon'
28th Mar 2024
reviewed by 'Ann'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £25,000 | £1,000,000 |
| Lettings | 93% | 92% | £260 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 54 | 5 | 153 | 16 | 156 | 3 | 122 | 0 | 12 | 6 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Featured Review
a
Nov 28,2022
Nov 28,2022
3
people found
this helpful
this helpful
House selling is easy...if you use Century 21!
Century 21 (Liverpool South) is an excellent Estate Agent and managed the sale of my property in a professional and well organised manner. Dan and his team , particularly Liz and Megan, effectively said to me 'leave it with ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Sep 10,2022
Sep 10,2022
0
people found
this helpful
this helpful
From the other estate agencies, century21 has been tremendously amazing. Communication with them was seem-less and they were prompt and professional.
We would use them again....
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Aug 22,2022
Aug 22,2022
0
people found
this helpful
this helpful
Having not sold a house for over 30 years we were looking for an agent who would guide us through the process, give us sound advice and respond promptly to our queries.
Century 21 did not disappoint us.
Dan Pennington was recommended to us for his professionalism ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
May 28,2022
May 28,2022
0
people found
this helpful
this helpful
Totally professional and courteous, handled everything, I can't recommend highly enough. This really is a personal service that you rarely see these days....
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Jan 22,2023
Jan 22,2023
0
people found
this helpful
this helpful
Great support and service throughout my transaction from the team at Century 21. Responsive, proactive, consistent, experienced and professional. A great team to work with....
read full review
read full review
Was this helpful?
Yes
Yes
May 15,2018
May 15,2018
0
people found
this helpful
this helpful
I recently sold an ex-rental property that I'd held for ten years. Having initially appointed an agent from Allerton Road (on recommendation), I had a negative experience and Katie came to the rescue. She tendered some solid steer on the state of renovation we should ...
read full review
read full review
Comment on agent fees
No issue with the fees which I thought were competitive.
Was this helpful?
Yes
Yes
May 14,2018
May 14,2018
0
people found
this helpful
this helpful
From start to finish the service I was provided with was amazing. I've never experienced a better customer service. They (Gary in particular) went out their way on multiple occasions to assist, this far exceeded my expectations. Thank you for all your hard work.
I ...
read full review
read full review
Comment on agent fees
Agent fees were great and lower than expected.
Was this helpful?
Yes
Yes
May 11,2018
May 11,2018
0
people found
this helpful
this helpful
Katie is fantastic to deal with; she is extremely professional, knowledgeable and literally on the other end of the phone when needed. She really did take the stress out of what can be an extremely stressful time. We wouldn't hesitate to recommend her to anybody ...
read full review
read full review
Comment on agent fees
Value for money
Was this helpful?
Yes
Yes
May 09,2018
May 09,2018
0
people found
this helpful
this helpful
Katie was so helpful throughout the whole process, buying a house is stressful so to have someone as friendly and reassuring as Katie was really nice. She always took the time to deal with any queries from both myself and the seller. Overall she made ...
read full review
read full review
Was this helpful?
Yes
Yes
May 09,2018
May 09,2018
0
people found
this helpful
this helpful
Megan has been great help from the beginning, extremely friendly and was able to provide any information requested very quickly...
read full review
read full review
Was this helpful?
Yes
Yes
May 03,2018
May 03,2018
0
people found
this helpful
this helpful
Katie from Century 21 was very friendly, efficient and happy to answer our queries promptly and fully.
She definitely made our move progress much smoother....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 26,2018
Apr 26,2018
0
people found
this helpful
this helpful
We found Megan to be a very friendly and efficient young lady who was punctual when we visited the property and was able to answer various questions put to her quickly and effectively....
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Apr 22,2018
Apr 22,2018
0
people found
this helpful
this helpful
Dan, Megan and the whole team at Century 21 went above and beyond to help me sell my property. Nothing was too much trouble and they were always swift to respond to any queries and requests. They secured many viewings and always dealt with myself and ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18,2018
Apr 18,2018
0
people found
this helpful
this helpful
Without a doubt Megan has been absolutely amazing - from the moment we meet. Every interactions whether email / call Megan has answered within a timely manner. Not the easiest of sales and long in the process but throughout Megan has given us the reassurance we ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 17,2018
Apr 17,2018
0
people found
this helpful
this helpful
We have rented our house through Century 21 after being reluctant to use an agent due to a bad previous experience. However, they have been fantastic from start to finish. From the moment we went into the shop they have been nothing but professional and helpful. ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 09,2018
Apr 09,2018
0
people found
this helpful
this helpful
Megan is a credit to your organisation. She was efficient, extremely helpful, and resourceful. She was very happy and genuinely enthusiastic in her job. She was professional and competent and therefore we felt confident in her ability. Fantastic service throughout from an outstanding agent....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 04,2018
Apr 04,2018
0
people found
this helpful
this helpful
Megan was and has been absolutely fantastic with us and our move. Everything we have asked of her and needed to know she has been there to answer our questions when needed. I would recommend Megan to anyone, she does a brilliant job....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 04,2018
Apr 04,2018
0
people found
this helpful
this helpful
My experience with Century 21 and the named members of staff I couldn't ask for anything more from them, they done an amazing job with the 2 properties they sold for me, very friendly and very professional I would highly recommend this company and the 2 members of ...
read full review
read full review
Comment on agent fees
Higher than most agents but you get what you pay for.
Was this helpful?
Yes
Yes
Mar 27,2018
Mar 27,2018
0
people found
this helpful
this helpful
Chose Century 21 after contacting several local agents and was impressed from the outset. Ian showed evidence of similar properties that have sold in the area which gave me confidence as other agents had valued the property much more than I was expecting and unrealistic. Ian ...
read full review
read full review
Comment on agent fees
Good.
Was this helpful?
Yes
Yes
Mar 25,2018
Mar 25,2018
0
people found
this helpful
this helpful
Katie was always friendly, efficient and answered all our queries promptly and efficiently, whatever time of the day we contacted her....
read full review
read full review
Comment on agent fees
Century21 sold our house for the full asking price, within a very short time period, so we feel we got excellent value for our money.
Was this helpful?
Yes
Yes
Mar 23,2018
Mar 23,2018
0
people found
this helpful
this helpful
Hassle free move from the first phone call, highly professional agent and very friendly which makes a stressful time so much easier. Thanks a lot...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 21,2018
Mar 21,2018
0
people found
this helpful
this helpful
Megan was a great help in our purchase of a rental property. She understood our needs and kept in close contact throughout. She was helpful and professional and happy to continue arranging repeated visits to the property before purchase....
read full review
read full review
Comment on agent fees
Standard, I guess.
Was this helpful?
Yes
Yes
Mar 21,2018
Mar 21,2018
0
people found
this helpful
this helpful
Megan helped us when buying a property and I cannot thank her enough. Her communication was excellent and nothing was too much trouble. From letting us in for extra viewings to providing solicitor recommendations, Megan helped every step of the way. Thank you!...
read full review
read full review
Comment on agent fees
N/a
Was this helpful?
Yes
Yes
Mar 20,2018
Mar 20,2018
0
people found
this helpful
this helpful
We met Katie at the house and she was polite and chatty. She gave us a very good idea of what the house was like and she arranged for us to have another viewing just so we could make sure we were happy with the ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 19,2018
Mar 19,2018
0
people found
this helpful
this helpful
We recently used Katie to sell our property and couldn't have been happier with the service she delivered. Personal, positive, clear and efficient. From when we first met her she was realistic but also optimistic about our property- we loved that she was the only ...
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
Mar 18,2018
Mar 18,2018
0
people found
this helpful
this helpful
Extremely helpful agent, always there for you at every stage of the process. I have just bought my first house and there wasn't a thing Katie wouldn't do to make it easier for me. She responded to my queries immediately via text and email. She ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Mar 17,2018
Mar 17,2018
0
people found
this helpful
this helpful
the stuff, especially megan, is really polite and helpful. they provided us the solutions also we received the keys on time....
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Mar 16,2018
Mar 16,2018
0
people found
this helpful
this helpful
Kirsty was very helpful friendly, professional and approachable and couldn't do enough to help us get the house that we wanted!...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 13,2018
Mar 13,2018
0
people found
this helpful
this helpful
Megan was friendly and helpful at every stage From the first viewing to us moving in. She was really quick at replying to all our queries either by email or phone ....
read full review
read full review
Comment on agent fees
They did everything we asked in a quick and polite way , all fees were explained to us from day 1 .
Was this helpful?
Yes
Yes
Mar 13,2018
Mar 13,2018
0
people found
this helpful
this helpful
Not impressed!
I bought through Century 21 and the man I dealt with was extremely condescending and quite rude. Always talking over me and hanging up mid sentence.
He didn't bother showing me around and got the tenant to instead, probably a good thing!
When I ...
read full review
read full review
Comment on agent fees
NA
Was this helpful?
Yes
Yes
Mar 19, 2018
View all comments
(2)
Highly skilled and professional staff . Very pleased with the services . ...
Mar 13,2018
Mar 13,2018
0
people found
this helpful
this helpful
Good communication and very responsive throughout the process. Helped keep communication between myself and the vendor of the purchased property. Wasalso very easy to approach with any issues...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 28,2018
Feb 28,2018
0
people found
this helpful
this helpful
The sale took way longer than expected but Jayne was professional and patient throughout. She was always easily contactable and a pleasure to deal with....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 27,2018
Feb 27,2018
0
people found
this helpful
this helpful
Jayne was my Mother's agent when she decided to sell the family home of 58 years. Jayne put her mind at rest and was kind, clear and helpful. She kept us informed of any developments immediately even when it was her day off. We were so ...
read full review
read full review
Comment on agent fees
Quite expensive, but the experience was totally positive.
Was this helpful?
Yes
Yes
Feb 19,2018
Feb 19,2018
0
people found
this helpful
this helpful
We had Megan throughout our moving in process had she was excellent from start to finish helping us too quickly sort the paper work side so we managed to get the house we wanted, she made the effort to reply to our queries even if ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 17,2018
Feb 17,2018
0
people found
this helpful
this helpful
Great service, quick and efficient work. Whenever I needed a question answering Megan got back to me with the hour. Overall great service. Thanks Megan....
read full review
read full review
Comment on agent fees
Thought £300 for a credit check etc was a bit over the top with no refund but all the rest fine.
Was this helpful?
Yes
Yes
Landlord Fees
Overall Fees
£594 (inc. VAT), On Completion (Fees are negotiable)Please request our full breakdown of fees. Fees start from as little as £495+vat but vary depending on the service requested.
Last updated on 03/06/2019, 11:28 PM by Dan Pennington, Managing DirectorVendor Fees
Overall Fees
1.2% (inc. VAT), On Completion (Fees are negotiable)Depending on the value of the property, and the service provided, please contact us to discuss fees in more detail.
Last updated on 03/06/2019, 11:24 PM by Dan Pennington, Managing DirectorTenant Fees
Overall Fees
We do not charge tenants any admin fees. We will request a £150 holding - reservation deposit to reserve a property and pending a successful reference, this deposit will come off the first month's rent when requested.
Last updated on 03/06/2019, 11:26 PM by Dan Pennington, Managing DirectorKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Email [email protected]
Last updated at 3:17 PM 16/12/2020 by allAgents
Best Estate Agent in Liverpool 
Best Estate Agent in Liverpool 
