Century 21
4.8/5, 392 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction
We are dedicated to continually providing buyers and sellers of homes with the highest quality service. show more We are dedicated to continually providing buyers and sellers of homes with the highest quality service.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £25,000 £450,000
Lettings 94% 94% £260 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
46 5 127 11 100 1 90 0 8 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA TPOS Sales TPOS Lettings TPOS DPS Move With Us
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“I will definitely be recommending century 21 ......”

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Feb 22,2020
Minithumbup
By: 'Chris Spencer'
Feb 22,2020
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I will definitely be recommending century 21 to all of friends/family . Nothing was to much trouble and I always found them to be Really proactive in everything they carried for me . Especially Megan Doran I always found her to be really professional in her approach ...
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“Excellent service provided by Megan and Dan. ......”

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Feb 06,2020
Minithumbup
Megan
Dan
By: 'Alan Todd'
Feb 06,2020
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Excellent service provided by Megan and Dan. I was kept informed throughout the whole process from start to finish. Would thoroughly recommend....
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“Excellent service very pleasant staff a big t......”

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Feb 06,2020
Minithumbup
Claire Caplan
By: 'Linda Haraald'
Feb 06,2020
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Excellent service very pleasant staff a big thank you to Claire caplan for all your help and support would highly recommend century 21...
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“Brilliant service from start to finish. Clair......”

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Feb 03,2020
Minithumbup
Claire Caplan
By: 'Jane Malabar'
Feb 03,2020
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Brilliant service from start to finish. Claire couldn't have been more helpful. I really like the fact that you have a designated person who deals with all aspects of your sale. It makes it a very personal service - super-friendly, yet professional....
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“Fantastic from start to finish. ClaireCar pl......”

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Feb 01,2020
Minithumbup
Claire Caplan
By: 'Helen King'
Feb 01,2020
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Fantastic from start to finish. Claire Car plan was excellent - she was really helpful and went above and beyond...
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“Always very helpful and text / email back str......”

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Jan 24,2020
Minithumbup
Claire Caplan
By: 'Joanne Wilson'
Jan 24,2020
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Always very helpful and text / email back straight away (no matter the time). Couldnt have asked for a better service....
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“Great and helpful to century 21...”

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Jan 23,2020
Minithumbup
By: 'Siddhi Jagdale'
Jan 23,2020
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I am really glad being a part of Century 21. Tamara and Rayan especially, helped us get the right fit and we are so thankful for the great service....
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“Friendly, professional, Quick and efficient p......”

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Jan 15,2020
Minithumbup
Dan
By: 'Helen McLinden'
Jan 15,2020
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Friendly, professional, Quick and efficient personal service. Would definitely recommend them to anyone thinking of renting or buying a property....
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“Review of Century 21...”

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Dec 18,2019
Minithumbup
Nafeesa
By: 'Nish HariyanI'
Dec 18,2019
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I am a client of 21st Century and use them for my portfolio of properties. I found their services extremely professional and water tight. They have always been willing to help and never fall short of meeting key client requests. They have been thorough when ...
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“My experience with century21 has been absolut......”

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Dec 12,2019
Minithumbup
Claire Caplan
Dan
By: 'Pam Usher'
Dec 12,2019
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My experience with century21 has been absolutely wonderful. Sold my house so quickly, and the people are so kind and understanding. I highly recommend them to anyone selling their home....
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“Explained everything in full, helped find a s......”

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Dec 11,2019
Minithumbup
By: 'Leanne White'
Dec 11,2019
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Explained everything in full, helped find a suitable solicitor for fast completion and always at the end of the phone/email if I needed any questions answering...
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“Claire went above and beyond. Constantly maki......”

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Nov 22,2019
Minithumbup
Claire Caplan
By: 'Jamie'
Nov 22,2019
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Claire went above and beyond. Constantly making calls and keeping in touch even outside of work hours, and smoothed over all issues with our buyer and effectively saving the sale. Cant commend her highly enough, top estate agent....
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“Had a great experience with buying our first ......”

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Nov 04,2019
Minithumbup
Claire Caplan
By: 'Charlotte Wray'
Nov 04,2019
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Had a great experience with buying our first property, thanks to Clare Caplan. We put our first offer in for a different house just before this one, with a different estate agents, that we didn’t get. It was a bit stressful because the agent ...
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“Faultless...”

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Nov 01,2019
Minithumbup
By: 'stephanie mckeon'
Nov 01,2019
1 people found
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Dan Pennington is brilliant, trustworthy, always to hand and extremely professional and knowledgeable. We have total confidence in him. He has dealt with our properties with aplomb. We ditched all our other agents as they could not hold a candle to him...
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“Excellent service from start to finish.Clair......”

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Oct 29,2019
Minithumbup
Claire Caplan
Tom
By: 'Paul Cole'
Oct 29,2019
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Excellent service from start to finish. Claire kept in touch throughout and was available most times in the day. All staff in Woolton office very friendly and helpful would defo reccomend....
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“We have been dealing with Century 21 for the ......”

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Oct 29,2019
Minithumbup
By: 'Maddie Woods'
Oct 29,2019
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We have been dealing with Century 21 for the first time and we couldn't be more happier! This is the first (and probably the only one) estate agency in Liverpool which provides profesionalism, an agency you can rely on at any level. From communication to follow ...
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“Claire handled the purchase and the rental of......”

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Oct 28,2019
Minithumbup
Claire Caplan
By: 'Anne Moss'
Oct 28,2019
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Claire handled the purchase and the rental of our flat in Liverpool. She went over and above with her expertise, her efficiency, her help and her advice, and always smiling. It was a pleasure dealing with her and hope she can help us with future ...
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“Amazing agent! Outstanding level of service a......”

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Oct 09,2019
Minithumbup
Nafeesa
By: 'Anayah Ali'
Oct 09,2019
0 people found
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Amazing agent! Outstanding level of service and by far the most impressive. We had been seeking a managing agent for our property for quite some time and we are ever so glad to have come across Century 21 East Ham. Nafeesa and the team have been ...
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“Century 21 East Ham have been helping us for ......”

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Oct 08,2019
Minithumbup
Nafeesa
By: 'Paul'
Oct 08,2019
0 people found
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Century 21 East Ham have been helping us for 5 years with our rental properties. They are efficient and resourceful, sorting out even the most difficult problems with speed and intelligence. They give us complete peace of mind, which is a great thing for landlords. I recommend ...
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“Excellent job and helpful staff all credit go......”

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Oct 01,2019
Minithumbup
By: 'HASSAN KEBEAR'
Oct 01,2019
0 people found
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Excellent job and helpful staff all credit goes to Nafeesa we thanks her a lot she's very kind ,helpful and and problem solver...
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“Excellent customer service,nothing was too mu......”

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Sep 13,2019
Minithumbup
Claire Caplan
By: 'Cathy White'
Sep 13,2019
0 people found
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Excellent customer service,nothing was too much trouble,always there when I needed advice would recommend them to anyone Claire was a great help & was always there when I needed her help...
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“A hassle-filled sale made easier by Century 21......”

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Sep 12,2019
Minithumbup
Claire Caplan
By: 'Colin Gregg'
Sep 12,2019
0 people found
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A hassle-filled (leasehold) sale that was kept on the rails by this team at C.21. Information and updates were regularly forthcoming and this helped to keep things going....
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“I would recommend Century 21 to friends and f......”

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Sep 12,2019
Minithumbup
By: 'Lee Brooks'
Sep 12,2019
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I would recommend Century 21 to friends and family .. Claire Caplan, who I dealt with from initial enquiry, took me through the journey until completion.. nothing was ever too much trouble, I received regular updates and Claire is a credit to Century 21.. Thankyou Claire .....
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“Even though we were not Century21 clients, th......”

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Aug 21,2019
Minithumbup
Claire Caplan
By: 'Colin Roberts'
Aug 21,2019
0 people found
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Even though we were not Century21 clients, they provided more help than any other estate agent in our chain. They contacted us every week, with updates of all buyers in chain. On exchange day we found them invaluable, and would recommend them to anyone considering ...
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“From the first visit to the handing over of t......”

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Aug 15,2019
Minithumbup
Claire Caplan
By: 'Karen Jones'
Aug 15,2019
0 people found
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From the first visit to the handing over of the keys I can highly recommend! Claire is a fantastic asset to Century21. She has been so helpful, patient and professional. She was supportive and always willing to go the extra mile for us. I cannot ...
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“Excellent personal service from start to fini......”

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Aug 14,2019
Minithumbup
Claire Caplan
Megan
By: 'Paula Jones'
Aug 14,2019
0 people found
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Excellent personal service from start to finish. Great professional advice and encouragement and I felt totally supported throughout the process. Grear tenacity on chasing up solicitors and calming influence....
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“Century 21 provided an outstanding customer s......”

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Aug 05,2019
Minithumbup
Claire Caplan
Dan
By: 'Beverley Jeffreys'
Aug 05,2019
0 people found
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Century 21 provided an outstanding customer service to us throughout our whole selling process. We were promised one point of contact from start to finish, and that is what we got. Claire is the best agent we have ever dealt with. So professional, clear, honest & upfront ...
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“The entire process was difficult...”

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Jul 23,2019
Minithumbdown
By: 'aaron moore'
Jul 23,2019
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The entire process was difficult, I dont know who was at fault Century 21 or Simple Life but they kept blaming each other. Our applications where sent off the same day we received them but where not picked up until over a week later causing a ...
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By: Dan Pennington
Jul 23, 2019
View all comments (1)
Hi Aaron, I am sorry that you felt the process was difficult... contracts are nothing to do with Century 21... they are sent out by Simple Life and we have to wait for authorisation from Simple to process an application after we send application forms through. So, these issues are not an error of Century 21. Simple Life are also responsible to ensure that keys are provided to the agents as they instruct the contractors, not us. I do not mean to pass all the blame but this review asked to rate Ce ...

“I have used Century 21 on a number of occasio......”

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Jul 01,2019
Minithumbup
Claire Caplan
Dan
By: 'Ronald James Sexton'
Jul 01,2019
0 people found
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I have used Century 21 on a number of occasions in the last few years and have found them to be efficient and trustworthy. They have recently found new tenants for one of my properties and were committed to finding ones who fitted my criteria....
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“Very Friendly...”

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May 31,2019
Minithumbup
Claire Caplan
By: 'Chris.'
May 31,2019
0 people found
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Very fast and efficient service, very professional and friendly couldn't ask for more....would highly recommend to anyone looking for a rental property. Chris...
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Comment on agent fees
Not to bad compared to some others.
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Landlord Fees

Overall Fees
£594 (inc. VAT), On Completion (Fees are negotiable)

Please request our full breakdown of fees. Fees start from as little as £495+vat but vary depending on the service requested.

Last updated on 03/06/2019, 10:28 PM by Dan Pennington, Managing Director


Vendor Fees

Overall Fees
1.2% (inc. VAT), On Completion (Fees are negotiable)

Depending on the value of the property, and the service provided, please contact us to discuss fees in more detail.

Last updated on 03/06/2019, 10:24 PM by Dan Pennington, Managing Director


Tenant Fees

Overall Fees

We do not charge tenants any admin fees. We will request a £150 holding - reservation deposit to reserve a property and pending a successful reference, this deposit will come off the first month's rent when requested.

Last updated on 03/06/2019, 10:26 PM by Dan Pennington, Managing Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Email liverpoolsouth@century21uk.com
Last updated at 10:04 AM 18/06/2019 by allAgents

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