Centrick Property
3.4/5, 212 reviews
61% recommended
90% sales valuation accuracy
93% sales fee satisfaction
74% lettings valuation accuracy
64% lettings fee satisfaction



Property Features

No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £95,000 £1,050,000
Lettings 74% 64% £425 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 13 78 54 19 1 18 0 2 14
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“I am a landlord and I have suffered for 12 mo......”

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Dec 20,2023
Minithumbdown
By: 'Salah'
Dec 20,2023
0 people found
this helpful
I am a landlord and I have suffered for 12 months from Centrick letting team in Birmingham 2-3 weeks Delay in payment Ignoring all e mails. Lack of communication with me and the the tenant Service became down hill I won't use them fo let me ...
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“Rated 1 out of 5 stars Incompetant and Unreliable...”

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Nov 02,2023
Minithumbdown
By: 'Max'
Nov 02,2023
1 people found
this helpful
I live in a building in Birmingham managed by Centrick and had multiple issues with their car park. In a short period of time I received multiple parking tickets for parking in my own parking spot. Then soon after my car was broken into whilst ...
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“I tried to resolve my issue, but it's hard ge......”

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Oct 03,2023
Minithumbdown
Tamara
By: 'L Ali'
Oct 03,2023
0 people found
this helpful
I tried to resolve my issue, but it's hard getting through to them, they don't respond to emails, and they deliberately put you on hold for 30 mins or more until you get fed up and sometimes they hang up after putting you on hold!. They ...
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“I tried very hard to solve my issue with numb......”

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Sep 08,2023
Minithumbdown
By: 'Daniel Detlaf'
Sep 08,2023
0 people found
this helpful
I tried very hard to solve my issue with number of your staff. However, my call and email were ignored. I'm disappointed with your service as I was your customers for many years....
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“Extortionate, hopeless and exploitative company...”

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Aug 08,2023
Minithumbdown
By: 'F Wadee'
Aug 08,2023
2 people found
this helpful
Unresponsive, extortionate and terrible management company for apartment complexes. I own an apartment in a complex they recently started managing which was previously managed by SDL. They have raised the service charges by £700 in one quarter and failed to give an explanation for this extortionate ...
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By: Atheo
Feb 26, 2024
View all comments (1)
I just read this albeit some months later. I have had similar experiences with centrick properties and they are indeed extortionate. You will only hear from them when they want money and thats the bottom line. We pay for services no n rendered and they charge more if you disagree. And they will continue to increase rates and do nothing for the area. I am looking into legal action due to the amount of evidence and admin evidence of lack of communication. They get away with charging crazy rates an ...

“This is the worst, incompetent and ignorant a......”

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Apr 21,2023
Minithumbdown
By: 'Martin'
Apr 21,2023
0 people found
this helpful
This is the worst, incompetent and ignorant agent you can get. They are never available (last year I had to threaten with ombudsman to get an account statement, this year, I'm going through the same rigmarole), never answer your emails, their portal doesn't work, they ...
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“Centrick are simply the worst. Their entire b......”

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Mar 13,2023
Minithumbdown
Tamara
By: 'Fad'
Mar 13,2023
1 people found
this helpful
Centrick are simply the worst. Their entire business philosophy is to expand and manage as many properties as possible, charge Landlords and tenants exorbitant fees, and provide nothing in return. It's quantity over quality, they don't care about about customer service, health and safety, responding ...
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“Worst customer service...”

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Mar 13,2023
Minithumbdown
By: 'J'
Mar 13,2023
1 people found
this helpful
If you notice, most positive reviews online (including here) are just from people attending viewings! I've attended several viewings with Centick, their staff are obviously instructed to repeatedly ask viewers to "please if you don't mind leave us a positive review online". Centrick's philosophy is ...
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“Charging the maximum and proving nothing in return...”

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Mar 10,2023
Minithumbdown
By: 'Krav'
Mar 10,2023
1 people found
this helpful
1. Centrick by default overcharge for a "deep cleaning". They tell tenants their apartments are ALL deep cleaned before new tenants move in. This means they have a policy to charge tenants for a deep clean irrespective of the property's condition. If you leave it professionally ...
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“Terrible agency. They do not care if somethin......”

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Feb 06,2023
Minithumbdown
By: 'Galaxy'
Feb 06,2023
0 people found
this helpful
Terrible agency. They do not care if something break in the house. They do not pick the phone up and they blame every delay to landlords without caring if the oven breaks and they wait for 7 months before fixing it. They try to force you ...
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“Better elsewhere for Landlords...”

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Jan 27,2023
Minithumbdown
Tamara
By: 'Simon'
Jan 27,2023
0 people found
this helpful
Centrick have managed several properties of mine. Communication has always been an issue and trying to get a property check out and utility bills sorted has been impossible leaving me out of pocket hundreds of pounds and lost rent. Issues remain unsolved months later and ...
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“I wouldn't even give one star if it was an .....”

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Jan 16,2023
Minithumbdown
Quentin
By: 'Felicia'
Jan 16,2023
0 people found
this helpful
I wouldn't even give one star if it was an option. We have been continually let down and mucked around by this company, continually told lies and promised things that never happen. Our tenancy is with them and we honestly wish we had never taken…. ...
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“Avoid Avoid Avoid. At all costs....! Diabolic......”

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Dec 03,2022
Minithumbdown
By: 'Tom B'
Dec 03,2022
0 people found
this helpful
Avoid Avoid Avoid. At all costs....! Diabolical service, property mis-management, terrible communication - the 3 guarantees of Centrick Birmingham lettings. Having used Centrick for just over 2 years to manage my private rental property in Birmingham (Jewellery Quarter), I cannot advise against them enough. Despite having a ...
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“The boiler of my flat was out of order and ma......”

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Nov 29,2022
Minithumbup
Bethany
By: 'Yat'
Nov 29,2022
0 people found
this helpful
The boiler of my flat was out of order and made my family had no hot water to use. I then used the Fixflo to contact Centrick. Just a few minutes later, their staff, Bethany Turner, replied me that had instructed a contractor come and ...
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“Centrick Solihull rent- very bad service, no compassion...”

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Nov 18,2022
Minithumbdown
Emma
By: 'Anonymous'
Nov 18,2022
0 people found
this helpful
Centrik renting department Solihull Birmingham, absolute joke. Such poor customer service and no compassion at all! So many things wrong that I won't spend my time listing here. I would avoid this letting agency at all costs, especially if you are renting. All they care ...
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“Terrible service, never rent from them...”

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Oct 26,2022
Minithumbdown
By: 'Jonas'
Oct 26,2022
1 people found
this helpful
Hey Centrick Team, This is regarding The Equipoint building on 1506 Coventry Road, Yardley , Birmingham, B258FG. This is a complaint on behalf of more then 50 tenants in the building & issues pertaining for more than 12 months and over 20 complaints made to the Centrick building management team & ...
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“Criminal and deceptive. Do not use!...”

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Oct 25,2022
Minithumbdown
Micheal
By: 'Gino'
Oct 25,2022
1 people found
this helpful
Absolutely garbage and illegal service by Michael and Tamara! If I could give 0 stars I would. They lied to me and blanked all my emails. I have filed a small claims against them. CRIMINALS. Stay away from this company....
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“Quentin Lee...”

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Oct 13,2022
Minithumbup
Quentin
By: 'Stephy Wong'
Oct 13,2022
0 people found
this helpful
Quentin Lee presented his professional skills with high efficiency. From my rental request arised, site inspection, due diligence, my tenancy instruction issued, and finally completed the transaction, he always acting promptly and accurately in accordance with the needs of customers. The rental process was conducting ...
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“A GUIDE ON HOW TO SURVIVE CENTRICK NIGHTMARE!......”

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Sep 18,2022
Minithumbdown
By: 'Edgar'
Sep 18,2022
1 people found
this helpful
A GUIDE ON HOW TO SURVIVE CENTRICK NIGHTMARE! First of all - if you are reading this, that means you were unlucky enough to do business with Centrick. But DO NOT WORRY! If you listen to my tips below - you can get through this! ...
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“Worst experience with an agent!...”

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Aug 30,2022
Minithumbdown
By: 'D Joshi'
Aug 30,2022
1 people found
this helpful
Our experience with Centrick has been nothing short of shocking. Whilst happily taking fees to manage our property, they prove completely inept in replying to our numerous emails. Chasing tenants for late rent was performed at the same abysmal standard. Absolutely pathetic customer service throughout ...
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“They didn’t show up after we drove 70 miles f......”

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Apr 12,2022
Minithumbdown
Cara
By: 'Rob'
Apr 12,2022
0 people found
this helpful
They didn’t show up after we drove 70 miles for a viewing. After contacting Cara Morris, who I’d arranged our appointment with, she informed me she’d been trying to call me all morning but my phone wouldn’t accept her calls. Why didn’...
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“I have lived in Centrick property for nearly ......”

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Mar 06,2022
Minithumbup
Yasmin
By: 'BMojaki'
Mar 06,2022
0 people found
this helpful
I have lived in Centrick property for nearly 2 years, I have had the best service since then to now. I am thankful that any queries I have had they have been dealt with in professional manner by Yasmin, she has been very helpful and efficient ...
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“Absolutely Shocking!!!Things have been diff......”

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Feb 27,2022
Minithumbdown
Emma
By: 'tenant'
Feb 27,2022
1 people found
this helpful
Absolutely Shocking!!! Things have been difficult from the very beginning. The tenancy agreement included clauses not applicable to the property including obligation to care for a garden that does not exist. Still, the letting agency refused to take it out of the tenancy agreement... The ...
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“Awful communication and customer service...”

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Jan 08,2022
Minithumbdown
By: 'Grace'
Jan 08,2022
0 people found
this helpful
Attempting to get a viewing, called numerous times, told would call back in 15 minutes, still waiting 5 days later....
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“FALSE ADVERTISING OF PROPERTIES!!!I...”

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Nov 30,2021
Minithumbdown
By: 'Sally Robinson'
Nov 30,2021
0 people found
this helpful
FALSE ADVERTISING OF PROPERTIES!!! I cannot put into words how terrible my entire experience with Centrick has been. Our apartment was advertised with two parking spaces when in fact it only came with one. It took a month of them promising we had two spaces ...
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“Mrs Morris and Maddy were both very helpful a......”

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Sep 04,2021
Minithumbup
Cara
By: 'Anna Liakou'
Sep 04,2021
0 people found
this helpful
Mrs Morris and Maddy were both very helpful and kind. I currently live in Nottingham and I was looking for an apartment in Birmingham. Even though it was not their responsibility to provide me info and help related to an apartment in Birmingham, they were ...
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“Very disappointing...”

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Aug 31,2021
Minithumbdown
By: 'Haris Godil'
Aug 31,2021
1 people found
this helpful
I wanted to bring to your attention quite a number of issues that the residents of The Metalworks are facing which is quite disappointing to say the least especially considering the fact that the development is hardly a year old! Lifts keep going down again ...
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“My dealings with Centrick have been exception......”

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May 29,2021
Minithumbup
Elaine
By: 'David'
May 29,2021
0 people found
this helpful
My dealings with Centrick have been exceptional. I see them as the estate agent that offers the personal touch. Whether that be with selling your property, or showing you around somebody else’s property. We have been dealing with Jo and Elaine. Jo made the ...
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“Very Bad Experience...”

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Apr 27,2021
Minithumbdown
By: 'Devin Johnson'
Apr 27,2021
1 people found
this helpful
Honestly the worst agency I ever worked with. Their communication style is very poor and inconsistent. Firstly, the arrangement of renting the apartment initially was a nightmare, they made it very difficult with unnecessary details and it was tedious. For 4 whole years I paid rent ...
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“Centrick recently dealt with the sale of my h......”

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Apr 15,2021
Minithumbup
Elaine
By: 'Melissa'
Apr 15,2021
0 people found
this helpful
Centrick recently dealt with the sale of my home and I cannot praise them enough. It really made me realise when I was purchasing through other local agents just how lucky we were in using Centrick and they really do stand out from the crowd ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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