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Website not available Properties for sale
Properties for rent
Sep 13,2017
Minithumbup
Gary Sammons
By: 'Stephen Pearce'
Sep 13,2017
0 people found
this helpful
I met Gary after contacting Centick property to view a flat that had been listed for rent. He was very helpful in me viewing the property a couple of times & then helping with the contract to become the tenant . Very courteous & professional...
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Comment on agent fees
I think this agents fees are inline with the industry
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Sep 12,2017
Minithumbup
Gary Sammons
By: 'Charlotte'
Sep 12,2017
0 people found
this helpful
Thank you for your friendly and efficient service, I would recommend to friends and family. Everything was dealt with swiftly and emails replied to quickly. I'm very glad to be in my new home!...
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Sep 08,2017
Minithumbdown
By: 'Andrew Lindop'
Sep 08,2017
2 people found
this helpful
Words cannot describe how awful this company is, avoid it at all costs. Rude, arrogant staff that treat Tenants and Leasholders like commodities....
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Comment on agent fees
Awful
Was this helpful? Yes
Sep 07,2017
Minithumbdown
By: 'Lloyd'
Sep 07,2017
3 people found
this helpful
The worst agents I've dealt with in 12yrs of renting!!! Left property 12th June- still have £0 of £825 deposit returned to us!! Going through tenancy deposit scheme to get what we are owed!!...
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Was this helpful? Yes
Sep 06,2017
Minithumbdown
By: 'sally'
Sep 06,2017
3 people found
this helpful
I cannot put into words how terrible my entire experience with Centrick has been. We moved into our apartment to find that it had not been cleaned, lights were broken and the sink was full of water as the plug was broken. One month later non of these issues have been resolved. I have called and emailed the agency every single day to be told I would be called back (this has happened once in a month) and that they would email me. There is 0 communication and they pass you from staff member to sta...
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Sep 05,2017
Minithumbdown
By: 'The Zip Building. Appaling.'
Sep 05,2017
2 people found
this helpful
Where to even start. In no circumstance would I ever recommend anyone to rent from this company. Within the year that we lived at the building from this company we endured a rat infestation, bugs in the bathrooms and water leaks into our electricity hub from the flat above. Any issue we faced took weeks and weeks for Centricks to address, despite phone calls every single day, we would constantly be passed pillar to post. We dealt with extremely rude staff members who obviously weren't bothered a...
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Aug 30,2017
Minithumbdown
By: 'Marcelo'
Aug 30,2017
3 people found
this helpful
Having let a flat with them last year and now asking for their reference for the new one, it's clear how they're always willing to take any money they can from you. They charged me 30 pounds just to give out references to my new landlord, because conveniently the company policy has changed since....
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Aug 29,2017
Minithumbup
Gary Sammons
Elaine Birkley
By: 'Garry Prottey'
Aug 29,2017
0 people found
this helpful
I viewed the Ashburton new build and was welcomed when I arrived early for a viewing by Gary who I have to say was very knowledgable and helpful in all aspects of his job. On the day of signing for the tenancy I was welcomed into Centrick offices by Elaine with a coffee and a smile and she talked me through all of the aspects of letting as it was my first time renting. I am pleased to say the property I rent is top quality and the Centrick team from start to finish were absolutely 100% profess...
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Comment on agent fees
Agents fees are what they are, I have nothing to compare them against as this is my first rental.
Was this helpful? Yes
Aug 24,2017
Minithumbup
Elaine Birkley
Gary Sammons
By: 'Pardip'
Aug 24,2017
0 people found
this helpful
We recently purchased a property through Centrick with Elaine Birkely supporting us throughout the process. She maintained contact with our mortgage broker, solicitor and us to ensure the purchase didn't become stuck at any point. Elaine was professional yet friendly and approachable. Once the property was purchased We then worked with Gary to let the property. Again Gary was friendly and professional with a vast amount of experience and knowledge of the market. He was able to let the proper...
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Comment on agent fees
Very happy with the fees, no problems especially with the level of service we received.
Was this helpful? Yes
Aug 22,2017
Minithumbup
Gary Sammons
By: 'Jamie and Sabah'
Aug 22,2017
0 people found
this helpful
Everything was made very simple for us and we were made to feel very valued. Gary was patient and attentive throughout the entire process....
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Aug 22,2017
Minithumbdown
By: 'Casi'
Aug 22,2017
3 people found
this helpful
I don't have the strength to go into detail about the horrendous torture this company have put me through. Not only have they took all of my money, left me homeless but they have the WORST customer service I have ever experienced. How it is legal for this company to continue to function I have no idea. STAY AWAY!!!!!!!...
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Comment on agent fees
Far too high!
Was this helpful? Yes
Aug 17,2017
Minithumbdown
By: 'Exasperated'
Aug 17,2017
5 people found
this helpful
Renting? Be warned! Centrick's Birmingham branch is an absolute nightmare to deal with when renting. They have absolutely no customer service, are impossible to get a hold of over the phone, and they will not respond to your emails - even if they are regarding urgent matters (and marked as such)! In the process of us getting set up to rent a place with them they have managed to mess up on every step of the way. This includes: • consistently getting dates and times wrong in confirmation e...
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Comment on agent fees
They take 150 quid to do an inventory, which obviously is not done properly as there were faults at the flat that are considered urgent maintenance fixes! They charge tenants for a 'professional clean' upon moving out. Given the state of our 'professionally cleaned' flat, they definitely just pocket this money for themselves and never clean the place (this is fraud!)
Was this helpful? Yes
Aug 08,2017
Minithumbup
Elaine Birkley
By: 'Simon & Vanessa Lawson'
Aug 08,2017
0 people found
this helpful
Elaine was extemely professional and attentive from start to finish.Allways available at the end of the phone or email(even on her day off) really went the extra mile to make the experience of buying a poperty feel special. Thank you Elaine!...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 08,2017
Minithumbdown
By: 'Goodwill'
Aug 08,2017
4 people found
this helpful
With this agency everything looks so shiny and amazing at first until you checkout of their property. I rented a property from them for 10 months and even trying to checkout was a problem. I had to call the office multiple times before someone could confirm when they would be coming to collect the keys from me and do the checkout inspection. On checkout day I cleaned everything perfectly defrosted fridges and freezer, cleaned oven etc. During the inspection the guy doing my inspection Liam, ex...
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Comment on agent fees
Agent fees are also quite high but thank God a new law is coming reducing these.
Was this helpful? Yes
Aug 08,2017
Minithumbdown
By: 'MORRIE66'
Aug 08,2017
2 people found
this helpful
With out a doubt CENTRICK are the WORST Property Management Company you could imagine.This company(ACTING ON BEHALF OF CAMERON HOMES) manage BURTON VILLAGE,and thier rates are extremely high for the service they pretend to provide.Caretakers/cleaners employed by Centrick who do not turn up.gardens are left to overgrown and general maintenace issues are ignored.I have been reporting to LARA WHITE,M MUGAL and FARAZ AHMED that the communal window cleaning service to the common arreas of the apartm...
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Comment on agent fees
VERY HIGH AND UNJUST 40% ARE MADE UP OF MANAGEMENT FEES AND ADMIN CAHRGES.
Was this helpful? Yes
Aug 08,2017
Minithumbdown
By: 'Mr no key.'
Aug 08,2017
1 people found
this helpful
Appalling service. Lazy, incompetent and impossible to get hold of. They cause problem after problem after problem and to get those problems fixed you must call 5 times a day and send emails to as many addresses as you have. After a very, very painful set up, we finally came to moving day. They gave us the wrong keys...twice. When we did get in, there was a stunned waiting there, finishing of the inventory (the flat has been empty for two weeks by this point.) We also have no water met...
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Comment on agent fees
Extortionate and they do as little as they feel they can get away with.
Was this helpful? Yes
Aug 07,2017
Minithumbdown
By: 'Dave'
Aug 07,2017
1 people found
this helpful
Speaking as a customer of Centrick and from someone that works in the industry, I urge anyone to stay away from Centrick Property. I really don't understand how they are in business, they are blaggers. The lettings agent knowledge who showed me around was poor and promised things Centrick changed 5-6 months into the 12 month contract. The managent team is just as bad and the response times to enquiries are horrendous. They will try to unlawfully take money from you. Please stay away! From ph...
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Comment on agent fees
Bad!
Was this helpful? Yes
Aug 01,2017
Minithumbdown
By: 'superhoops'
Aug 01,2017
2 people found
this helpful
This company will simply take your money and offer no kind of help at all. Throughout my year having a property under them, several issues i raised with them and nothing was done about it. Furthermore, upon finishing my contract they decided to charge me astronomical amounts for existing problems in which they were too lazy to provide me with an inventory in the beginning. The receptionists have no idea what they are doing and the agents are too thick to offer any kind of help. Very rarely write...
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Jul 26,2017
Minithumbdown
By: 'tenant'
Jul 26,2017
4 people found
this helpful
This company is an absolute Joke! Since we moved in we have had nothing but trouble, 2 months after we moved in, our Boiler Broke (in winter), we tried several times to contact Centrick but all you ever get is a young girl answering who cant do anything but take messages, and the managers are "ALWAYS BUSY", too busy to deal with the tenants problems because they cant be bothered, after about 40 calls and 1 month of waiting, we got a reply, not from the manager himself but a messaged he...
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Comment on agent fees
BAD
Was this helpful? Yes
By: RICHARD MAW
Aug 21, 2017
View all comments (1)
Worst pm company on earth!!...Do not provide the services you pay for,do not react to urgent maintenance issues like structural cracks to buildings.Been waiting years for them to give me a date for re-decoration of communal hallway...Avoid/avoid/avoid!!!! ...
Jul 04,2017
Minithumbup
Gary Sammons
By: 'Shirley and Tony'
Jul 04,2017
0 people found
this helpful
Gary has been looking after our rental property for several years now, and has always been attentive and diligent. The other members of the Solihull team have also been great, particularly Lisa....
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Comment on agent fees
Reasonable for the full service
Was this helpful? Yes
Jun 29,2017
Minithumbdown
By: 'Joe'
Jun 29,2017
3 people found
this helpful
Centrick manage our building; they are universally a shambles. Since they've taken over management of the building they have attempted to spend almost nothing, as a tenant they claim I have no right to any answers from them (as I don't pay management fees directly) and will only do reactive maintenance, usually after several weeks of hassle. When my roof leaked, leaving water inside my property, they took 6 months to fix it. Their cost-squeezing means that what was once our once nice, pleasant...
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Comment on agent fees
They spend zero, so if they're charging you more than zero, you're being ripped off.
Attachments
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Jun 20,2017
Minithumbup
Gary Sammons
By: 'Lou'
Jun 20,2017
0 people found
this helpful
Gary was friendly and helpful. Everything that was within his power was dealt with really swiftly and he made the process a whole lot easier and more pleasant for us. Yeah, sound guy and can't fault him. The only downside would be the company used for reference checking prospective tenants. However that was not Centrick's actions nor was it Gary's, so 5 stars for this review....
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Comment on agent fees
We're renting and although I can't quite point to how much Gary earned in Fee's, we are happy across the board and hope Gary got paid for his work.
Was this helpful? Yes
Jun 15,2017
Minithumbup
cara
Sam
By: 'Choy Ka Meng'
Jun 15,2017
1 people found
this helpful
It was a Good service and staff are helpful. Thanks Cara and Sam for helping me a lot about move in....
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Jun 10,2017
Minithumbup
Gary Sammons
By: 'justastranger'
Jun 10,2017
0 people found
this helpful
Gary was pleasant to deal with, professional, providing valuable information and directing you in order to ease complicated process of moving in new property. Their property options are very good and you will find this process very pleasant....
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Comment on agent fees
We can argue if fees are high overall, but for this agent in average with rest of the agent's fees.
Was this helpful? Yes
May 23,2017
Minithumbdown
By: 'Nádia Santos'
May 23,2017
1 people found
this helpful
Absolute shambles of an agency! Just awful! Fire Brigade made a hole through my door after a false alarm. Have a had this hole in my door for almost 2 months and Centrick Property still can not tell me whether their building insurance covers the damages or not! They do not care that someone could enter my home at any time and are more concerned with new tenants as opposed to the safety of others....
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Was this helpful? Yes
May 21,2017
Minithumbup
Gary Sammons
By: 'S. Smith'
May 21,2017
0 people found
this helpful
Very smooth process from start to finish. Gary very knowledgable and helpful in all aspects of the job. There's been significant continued support since our flat was let - Centrick always happy to help....
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May 17,2017
Minithumbup
Gary Sammons
By: 'Andrea'
May 17,2017
0 people found
this helpful
Gary has recently let two Maisonettes for us in Shirley. Gary is very efficient, pleasant and professional. He updates Rightmove quickly. As soon as the property was let the board was removed. We will certainly be using Gary in the future for re-letting. Would certainly recommend Centrick and have actually recommended Gary to a neighbour....
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Comment on agent fees
Good
Was this helpful? Yes
May 10,2017
Minithumbup
Gary Sammons
By: 'Prathamesh'
May 10,2017
0 people found
this helpful
Centrick property , they are very professional and helping. I find it helpful while m short stay. They are very supportive in entire process from viewing till returning keys even I am leaving it before actual end date. All the best and I would recommend this to others as well....
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Comment on agent fees
Good
Was this helpful? Yes
May 09,2017
Minithumbup
Elaine Birkley
By: 'Gail'
May 09,2017
0 people found
this helpful
Elaine has been very professional and patient throughout the entire process, from the viewings to the sale. She supported me well when things got sticky, and did a good job of getting the job done...meaning the exchange of contracts. I would highly recommend Elaine @ Centrick Properties, and wish to thanks her personally, knowing she'll do very well in her career....
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Comment on agent fees
Average
Was this helpful? Yes
May 07,2017
Minithumbup
Gary Sammons
By: 'V&K'
May 07,2017
0 people found
this helpful
5* letting agent. Centric provides an outstanding service - Gary looks after us well and knows the rental market. They take care to ensure they find the right tenants for us and the property....
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Comment on agent fees
Acceptable fees.
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