Absolutely awful - the most unprofessional service I have ever received. Throughout the whole process they did not seem to have a clue what they were talking about. We were told we didn't need a guarantor, then asked if we had paid the guarantor fees. Once we had paid the agency fees, we were then asked twice more if we had paid them. They do not seem to have any system for keeping note of what they have done. When we came in to sign the contracts, we were given the most unprofessional service e... read full review
We made an offer on a property in July \'13. Gone through the initial stages I.e finding a solicitor etc. We are first time buyers and were very much out of our depth. Both Cody and Cabbar were initially amiable however tables turned soon after. Both of them are a savvy salesman and had not interest on custumor care. We realised this especially after we turned down the mortgage advice offer from them ( agsin and again) We went along with their suggestions with the solicitors which was a mistake... read full review
What agent could do to change your mind?
They could have been honest and told us that they were personally affiliated with this house. We would have been a lot more careful had we known this fact.