• Viktoria  Herkner
    Viktoria Herkner
  • Jordan Collins
    Jordan Collins
  • Alex Croft
    Alex Croft
  • Amanda Melville
    Amanda Melville
  • Trevor Davis
    Trevor Davis
  • Sophie Leaver
    Sophie Leaver
  • Sam Garcia
    Sam Garcia
Cedar Estates is a leading estate agent providing a comprehensive service to our customers including Sales and Lettings in and around London.

With years of experience we have developed an extensive knowledge of the local property market enabling us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether property sellers, buyers, developers etc) with individual high quality advice based on the wealth of
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251 West End Lane
West Hampstead,London
Greater London
NW6 1XN
020 7431 1100

 
Website not available Properties for sale
Properties for rent
Jul 17,2017
Minithumbup
Viktoria Herkner
Alex Croft
By:
Jul 17,2017
0 people found
this helpful
These guys are amazing. They make everything fun and simple. They are professional, efficient and very, very polite. Great services/Great team. I do not often Highly recomend anything. I do recommend these guys and all their property services. Danny Z...
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Comment on agent fees
More them acceptable and they work damn hard.
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Jul 11,2017
Minithumbdown
Trevor Davis
By:
Jul 11,2017
0 people found
this helpful
I would avoid Cedar at all costs. Go somewhere else. If they are unethical and disrespectful (Trevor) at the outset, as I have witnessed, it is not worth imagining how difficult they would be should you rent a property via them. For landlords, I would look elsewhere, I think the risk is that tenants will move on quicker due to their attitude....
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By: Cedar Estates
Jul 18, 2017
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Dear Gemma, It is difficult to resolve the situation or investigate this without any further information, as we don't seem to have a record of the name you have given as ever being registered. We hope you will reconsider and get in touch to discuss this. If not, we wish you the best of luck for the future. Cedar Estates ...
Jul 10,2017
Minithumbup
Alex Croft
By:
Jul 10,2017
0 people found
this helpful
Alex has been very helpful and proactive ever since we've got in touch. He helped me find the right property and brokered the contract of my lease. He is focused and result-driven and understood quickly what I am looking for, not wasting time. He made great effor in bringing forward my specific demands and kept his promises on the Terms and conditions of the lease. Also during then tenancy, all requests were dealt with quickly and diligently....
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By: Cedar Estates
Jul 13, 2017
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Dear Erwin, Thank you for the glowing review. It has been an absolute pleasure dealing with you over the last year and we're so glad to hear that you found our service so efficient and thorough. Client satisfaction is our highest priority and always endeavor to exceed expectations. We are very much looking forward to you staying on with us this year. Cedar Estates. ...
Jun 29,2017
Minithumbup
Sam Garcia
By:
Jun 29,2017
0 people found
this helpful
I have bought, sold & let properties through Sam for many years. He has always been professional, helpful and honest and within an industry where there is so much competition....
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By: Cedar Estates
Jul 13, 2017
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Dear Joel, Thank you for such lovely feedback. We always endeavor to ensure the process is as smooth as possible and our sales team is very safe in the hands of Sam Garcia. We hope to see you again very soon. ...
Jun 29,2017
Minithumbup
Viktoria Herkner
Viktoria Herkner
By:
Jun 29,2017
0 people found
this helpful
Viktoria has been there for us for 5 years now. We're with Cedar since we arrived in London, and mainly thanks to Viktoria. I can't count the times we needed something urgent fixed, and she's always there for us, helpful and full of smiles you can even feel via her emails. One thing I'll never forget- when we arrived at a cold home with our newborn and the heating went off, Viktoria sent people ASAP and all was well. She saved us from mosquitos by finding a creative solution to our back yard tre...
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Comment on agent fees
-
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By: Cedar Estates
Jul 13, 2017
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Dear Dana, Thank you very much for such kind words. Viktoria has been the company for over 10 years now and she is a pleasure to work with! We are truly grateful to have built such lasting relationships with our Tenants and we will always do everything we can to ensure and safeguard the proper enjoyment of their homes. I'm sure you will continue to be very happy here and we hope to see you soon! Cedar Estates ...
Jun 29,2017
Minithumbup
Trevor Davis
Sophie Leaver
By:
Jun 29,2017
0 people found
this helpful
Very professional and friendly, reliable people. Always an answer to hand and good in responding. I would definitively recommend this branch. Trevor has been very detailed, open and honest when showing me around which I really appreciated. Best, Anne...
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By: Cedar Estates
Jul 13, 2017
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Dear Anne, Thank you for your review. We are very pleased to hear that we are maintaining such high communication with our Tenants. We always aim to make moving house as stress-free as possible and ensure that all of our clients feel comfortable with the process. We hope you are very happy in your new home and will always be here to help if you need us. Cedar Estates ...
Jun 28,2017
Minithumbup
Trevor Davis
By:
Jun 28,2017
0 people found
this helpful
Trevor was very helpful and went above and beyond to secure our property for us once we decided to offer. Everything was explained clearly with no hidden costs and so far has been very professional and responsive....
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By: Cedar Estates
Jul 10, 2017
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Dear Josh, Thank you for your kind review. We always endeavor to provide a high level of customer service and we hope youll be very happy in your new home! Cedar Estates ...
Jun 27,2017
Minithumbup
Alex Croft
By:
Jun 27,2017
0 people found
this helpful
I have been interacting with Alex at Cedar Estates for more than years. I find him very professional and helpful. Wished the renewal fees were smaller!...
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Comment on agent fees
Renewal fees are a bit high for the tenants.
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By: Cedar Estates
Jun 27, 2017
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Dear HH, Thank you for your feedback. We always endeavor to help our clients with any queries or issues they may to ensure the proper enjoyment of their home. It was a pleasure dealing with you and hope to see you back soon! Cedar Estates ...
Jun 27,2017
Minithumbup
Jordan Collins
By:
Jun 27,2017
0 people found
this helpful
Very quick and efficient service. We managed to find a place we were very happy with within one day of searching....
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By: Cedar Estates
Jun 27, 2017
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Dear John, Thank you for your feedback. We're so pleased to have helped you find your new home. We hope you will both continue to be very happy there. Cedar Estates ...
Jun 27,2017
Minithumbup
Jordan Collins
By:
Jun 27,2017
0 people found
this helpful
Jordan was helpful in showing me flats appropriate to my search and in the initial follow-up following my offer. Paperwork was delivered promptly and the companies contracted with for reference checks and inventory were also efficient....
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By: Cedar Estates
Jun 27, 2017
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Dear Paul, Thank you for your review. We are always conscious of providing a high level of customer service. It's lovely to hear that you're experience with us was a positive one. Cedar Estates ...
Jun 27,2017
Minithumbup
Alex Croft
Viktoria Herkner
By:
Jun 27,2017
1 people found
this helpful
We have lived in a property managed by Cedar for four years now and have never had any issues. Both Alex and Viktoria are always there whenever there are any issues with the property and it's always quickly sorted. Very friendly and helpful - thank you....
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By: Cedar Estates
Jun 27, 2017
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Dear Emily, Thank you for your feedback. We're so glad to hear that you're happy with all departments within the company and we hope to continue the lovely working relationship we have with you. Cedar Estates ...
Jun 27,2017
Minithumbup
Jordan Collins
By:
Jun 27,2017
0 people found
this helpful
Jordan was a great help when finding my last 2 flats in West Hampstead, and he'll always be the one I'll turn to first when looking for a new place. He is always keeping in touch, providing updates in a timely manner and is very flexible around viewing times (which can be tricky to work out when at work). He also understands requirements really well, and how to translate those into the properties they've got available. Highly recommend!...
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Comment on agent fees
Fees are fine and in line with market
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By: Cedar Estates
Jun 27, 2017
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Dear Sandra, Thank you for your review. You were always a pleasure to deal with and we hope to see you again soon. Cedar Estates ...
Jun 27,2017
Minithumbup
Alex Croft
Viktoria Herkner
By:
Jun 27,2017
0 people found
this helpful
Cedar Estate has managed a little flat of mine for a number of years and have been consistently professional and efficient. I would highly recommend them....
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By: Cedar Estates
Jun 27, 2017
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Dear Sammi, Thank you for your lovely feedback. We are pleased to hear that everything is always dealt with efficiently for you- it's always been a pleasure dealing with you. Cedar Estates ...
Jun 27,2017
Minithumbup
Trevor Davis
Sophie Leaver
By:
Jun 27,2017
0 people found
this helpful
Right from our first email communication, they have been responsive and helpful. We were sent a number of flats to consider which met our requirements, and as we prepare to move in they have continued this level of support. Would definitely use again...
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Comment on agent fees
The fees are clearly outlined on their website, and at the lower end compared to others
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By: Cedar Estates
Jun 27, 2017
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Dear James, Thank you for the kind review. You have both been a pleasure to deal with from the beginning and we hope to continue to make the process as stress free as possible for your upcoming move in. If there's anything all we can further do to help, then please do let us know. Cedar Estates ...
Jun 27,2017
Minithumbup
Alex Croft
By:
Jun 27,2017
0 people found
this helpful
I recently found a flat through Alex Croft at Cedar Estates. Alex made the process painless and was extremely efficient throughout. He provided an excellent service and always was professional and approachable. I would highly recommend Alex to anyone looking for a property....
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Comment on agent fees
Very good
Was this helpful? Yes
Jun 27,2017
Minithumbup
Alex Croft
By:
Jun 27,2017
0 people found
this helpful
Alex has always been exceptional and most importantly found me great tenants. Ongoing management impeccable. Generally solid organisation and happy to recommend....
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Jun 26,2017
Minithumbup
Viktoria Herkner
Jordan Collins
By:
Jun 26,2017
0 people found
this helpful
Jordan was very helpful in finding what we wanted. Victoria is always available and helpful for maintenance issues. Very good service....
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By: Cedar Estates
Jun 26, 2017
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Dear Yaniv, Thank you for your review, it's lovely to hear such feedback from a tenant who has been with us for so long. It's a pleasure dealing with you and we're always here to help. Cedar Estates ...
Jun 26,2017
Minithumbup
Viktoria Herkner
By:
Jun 26,2017
0 people found
this helpful
I have been with cedar estates for a year now and I couldn't of asked for a better estate agent to go with. This was my first move to London and a new flat and they were so helpful and friendly. Viktoria is so efficient and helpful. Any queries or help I have needed for the flat she has replied quickly and dealt with it. She really does go out her way to help....
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Comment on agent fees
Good
Was this helpful? Yes
By: Cedar Estates
Jun 26, 2017
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Dear Ciara, Thank you for your review. It has truly been a pleasure dealing with you over the last year - we're sorry to see you go. Best of luck for the future and you're welcome back anytime. Cedar Estates ...
Jun 26,2017
Minithumbup
Viktoria Herkner
By:
Jun 26,2017
0 people found
this helpful
Viktoria was amazing! Any problem we had she promptly helped us, replying right away and asking someone to fix it, so within the next day (sometimes even the same day) everything was fixed and sorted out. Furthermore, she was very responsive and friendly. Definitively, someone to count on! I would recommend Viktoria to anyone:)...
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By: Cedar Estates
Jun 26, 2017
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Dear Iris, Thank you for your review. It's been our pleasure dealing with you over the last year. We are always here to help and we're glad your experience with us was such a positive one. Cedar Estates ...
Jun 26,2017
Minithumbup
Viktoria Herkner
Jordan Collins
By:
Jun 26,2017
0 people found
this helpful
An amazing agency who was there when we needed it. Couldn't have asked for more - any problem we had was dealt with speedily. Highly recommend them....
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By: Cedar Estates
Jun 26, 2017
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Dear Pedro, Thank you for your review. We always endeavor to provide a high quality service for our Landlords and Tenants alike. It's great to hear that your time with us was so positive and from all of us here at Cedar Estates, we wish you the best in your next home. Cedar Estates. ...
Jun 26,2017
Minithumbup
Jordan Collins
By:
Jun 26,2017
0 people found
this helpful
We used Jordan from cedar estates for our current home, I call him regarding a property that had just been let and I was about to hang up on him but he convinced me to view some houses and I reluctantly said yes as I assumed they would be the flats they couldnt let, I was wrong. Two of the flat where fantastic and absoultly perfect, we signed paper work that very day and now happily live in the flat, I couldn't have asked for a better estate agent....
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Comment on agent fees
Fees were not cheap but the result is worth it, the inventory was so professional and the cedar estate staff, amazing
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By: Cedar Estates
Jun 26, 2017
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Dear Sam Thank you for your feedback. It was lovely dealing with you from the beginning of the process and we pride ourselves on providing a positive experience for our Tenants all the way through their time with us. We're so glad that you are all happy in your new home! Cedar Estates, ...
Jun 26,2017
Minithumbup
Jordan Collins
By:
Jun 26,2017
0 people found
this helpful
I was recommended Cedar Estates, to help me find a property in a fun & trendy area, i.e. West Hampstead, when I moved down from Manchester to London. Jordan showed me a few properties and I moved in a few weeks later. Sadly, I'm moving out later this year, but would highly recommend them to anyone looking in the WH area....
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Comment on agent fees
Fees were fairly standard. Not higher or lower than the usual London rates.
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Jun 26,2017
Minithumbup
Trevor Davis
By:
Jun 26,2017
0 people found
this helpful
Trevor was very helpful and informative with regards to the flat my friend and I were looking at. He was also good at explaining things to a newbie renter too....
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By: Cedar Estates
Jun 26, 2017
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Dear Karrie, Thank you for your review. We're always on hand to reassure and advise tenants to make sure they find what they're looking for. We hope that your relocation from Scotland is a pleasant one, and look forward to dealing with you soon. Cedar Estates ...
Jun 26,2017
Minithumbup
By:
Jun 26,2017
0 people found
this helpful
Jordan was very good at keeping me informed about new properties and finding one that met my requirements. The process was really quick and smooth...
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Jun 12,2017
Minithumbup
Viktoria Herkner
Amanda Melville
By:
Jun 12,2017
0 people found
this helpful
We rented a property managed by Cedar Estates for over a year. The service was always pretty good. From the initial viewings with Amanda, she was very supportive and we had a contract in place fairly quickly. Once in the property, Vicky was always very helpful whenever we had maintenance issues - I was always impressed that she would reply very quickly and provide solutions to any situation. Overall, the staff at Cedar were very professional yet friendly and approachable....
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Comment on agent fees
No special comment.
Was this helpful? Yes
By: VIktoria Herkner
Jun 14, 2017
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Dear Manuel, Thank you very much for your kind feedback- it was a pleasure having you as a Tenant! Wishing you all the best in the near future and good luck with your new place. ...
Mar 02,2017
Minithumbdown
By:
Mar 02,2017
1 people found
this helpful
I had the pleasure to stay a whole year in a rented apartment near their office. The agency is capable to stress you doing psychologic tricks when you book the first viewing, making you rush to fill their contract without reading all the clauses which are really tricky when you want to end the tenancy. The rented apartment which was a conversion is nice to see but bad to live, I had mice, several water leaks, pressure problems, crap heating system (be aware if the apartment has just electricit...
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By: Cedar Estates
Jun 09, 2017
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Dear Nick, Thank you for your feedback. We always endeavour to provide a high level of customer service and as a result of this have many Tenants and Landlords alike who have been clients of ours for many years. We are sorry to hear that you feel that your experience with us was not positive for you. Our team is here to answer any queries you may have and pride ourselves on ensuring our clients feel comfortable. Unfortunately there are always maintenance issues in properties that can't al ...
Jan 27,2017
Minithumbup
Jordan Collins
By:
Jan 27,2017
1 people found
this helpful
Perfect service. We were in such a rush to move and Jordan made it happen within 2 days from start to finish. Couldn't be happier with our property....
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Sep 06,2016
Minithumbup
Trevor Davis
By:
Sep 06,2016
0 people found
this helpful
We have been very impressed with Trevor from Cedar Estates. He has gone over and beyond what was necessary; brand new furniture was delivered at little notice, a contractor carried out repairs within days of notification. I would wholeheartedly recommend this estate agents....
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May 21,2016
Minithumbdown
By:
May 21,2016
3 people found
this helpful
If there were a zero-star, I would have rated that way... I wish I have found this site before I dealt with them, now only hoping that one less person would have to experience this. The agency should have any fixing completed and promised furniture ready before I move in. But no, they did it ON THE DAY AND THE FOLLOWING DAY after I move in, as moving flat itself is not stressful enough and they wanted to fix the problems while I pay the rent. Because they leave NO GAP DAYS between the previous ...
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Jun 28,2015
Minithumbdown
Alex Croft
By:
Jun 28,2015
13 people found
this helpful
One review here says RUN", I wish I'd listened. This is the least professional agency I have ever had the misfortune to rent from, and I've lived in Yorkshire. I took over a tenancy late and soon there was one slight issue, once my flatmates boiler broke (along with many others in the building I heard). They fixed the boiler but removed his closet space in the process (the clothes closet and boiler is in the same place). When he complained that they'd messed up the room he'd paid for, w...
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Areas covered
  • NW6
  • North West London
  • NW2
  • West Hampstead
  • NW8
  • Kilburn
  • NW3
  • W1

ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 0 75 35 4 0 1 0 4 5

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 11:38 AM 15/06/2017 by Sophie

Complaints Procedure

No procedure set.
Last updated at 11:38 AM 15/06/2017 by Sophie

Awards won by Cedar Estates

Individual Branch Awards

Viktoria  Herkner Viktoria Herkner
Property Manager
16 reviews

About Viktoria No description set View full profile
Jordan Collins Jordan Collins
Senior Lettings Negotiator
28 reviews

About Jordan No description set View full profile
Alex Croft Alex Croft
22 reviews

About Alex No description set View full profile
Amanda Melville Amanda Melville
Lettings Negotiator
2 reviews

About Amanda No description set View full profile
Trevor Davis Trevor Davis
Senior Lettings Negotiator
8 reviews

About Trevor No description set View full profile
Sophie Leaver Sophie Leaver
Lettings Administrator
2 reviews

About Sophie No description set View full profile
Sam Garcia Sam Garcia
Sales Manager
1 reviews

About Sam No description set View full profile

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