• claim your profile
    Ryan O\\\'Donnell
  • Jonathan Kushner
    Jonathan Kushner
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    J D
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    Viktoria Tarrova
  • Jordan Collins
    Jordan Collins
  • Gregory Patalacci
    Gregory Patalacci
  • Ben Nachman
    Ben Nachman
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    Alex Croft
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    Amanda Belfast
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    Amir Shafi
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    TREVOR DAVIS
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    Anne Benjamin
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    Victoria london
Cedar Estates has been established since 1988 and, as fully independent Estate Agents, provide a personal and professional service.

251 West End Lane
West Hampstead,London
Greater London
NW6 1XN
020 7431 1100

 
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Properties for sale
Properties for rent
Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
We have been very impressed with Trevor from Cedar Estates. He has gone over and beyond what was necessary; brand new furniture was delivered at little notice, a contractor carried out repairs within days of notification. I would wholeheartedly recommend this estate agents....
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May 21,2016
Minithumbdown
By:
May 21,2016
1 people found
this helpful
If there were a zero-star, I would have rated that way... I wish I have found this site before I dealt with them, now only hoping that one less person would have to experience this. The agency should have any fixing completed and promised furniture ready before I move in. But no, they did it ON THE DAY AND THE FOLLOWING DAY after I move in, as moving flat itself is not stressful enough and they wanted to fix the problems while I pay the rent. Because they leave NO GAP DAYS between the previous ...
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Jun 28,2015
Minithumbdown
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Jun 28,2015
11 people found
this helpful
One review here says RUN", I wish I'd listened. This is the least professional agency I have ever had the misfortune to rent from, and I've lived in Yorkshire. I took over a tenancy late and soon there was one slight issue, once my flatmates boiler broke (along with many others in the building I heard). They fixed the boiler but removed his closet space in the process (the clothes closet and boiler is in the same place). When he complained that they'd messed up the room he'd paid for, w...
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Aug 14,2014
Minithumbup
By:
Aug 14,2014
0 people found
this helpful
Trevor was fantastic through our process, he was prompt on sorting out our forms and agreements and delivered on his promise that our place would be in good condition when we moved in. Trevor is friendly and very approachable, making the ordeal more pleasant and less daunting when dealing with the hassle of sorting the money side of things....
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Jul 29,2014
Minithumbdown
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Jul 29,2014
5 people found
this helpful
This is an atrocious agency, which should be avoided at all costs. I made an offer on a property in London. I was required to pay a substantial deposit on the property before my offer was even communicated to the landlord. This is a repugnant practice, which is likely to be an unlawful violation of the Unfair Terms in Consumer Contracts Regulations 1999. I was also required to fill in a number of electronic forms which did not work properly. The spelling and grammar in Cedar's emails were so poo...
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By: Alex Croft (Manager)
Jul 30, 2014
View all comments (1)
We appreciate the time you've taken to provide feedback. Six days after the terms of letting had been agreed, the Landlord then informed us that they no longer wished to proceed as they would refurbish the property. This was not our choice and we would rather the Letting had proceeded to completion. Please understand and appreciate that this was not our choice or recommendation to the Landlord. This was out of our hands and we do not wish for the Landlords actions or decisions to be a ref....
Jun 05,2014
Minithumbup
By:
Jun 05,2014
0 people found
this helpful
Cedar are one of the better estate agencies that I have dealt with over 14 years of renting. There are the standard problems that are common with all modern estate agencies (namely, administration fees and the pain it takes to have these reduced to a fair amount for things like renewal of a tenancy agreement) but, from my experience, what sets Cedar apart is their staff and their willingness to actually listen to what tenants say. In particular, Viktoria Herkner is quite frankly the best Pro...
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Apr 30,2014
Minithumbdown
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Apr 30,2014
8 people found
this helpful
OMG, run if you still can. This is the worse service I\'ve ever had in my life. The agents are rude and absolutely careless. I\'ve been living in my flat for a year now. The first day I moved into my flat, there was dust everywhere, due to refurbishment works done before my arrival, dust on the floor you could see your footprints. Noticed also a bunch of things the previous tenant left in the flat, some brushes and tools that the workers left too and the decoration of the walls that weren...
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What agent could do to change your mind?
Well simple, start taking responsibilities for their actions. - Better Organizing - Keep Tenants inform - Drop the DIY for others attitude - Be conscious that they are a service business and that the landlord is not the only so should serve both parties. - Efficiency - Asking to care is a bit much but yeah - Be helpful without all the drama 5000 emails to get things done - Compensation for their mistakes - apologies work once or twice then lose there credibility
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By: Diana
Apr 30, 2014
View all comments (2)
Yes I renewed because, as I was told in december 2013, there was no other flat available and not the best time to get one that will free up because, it was close to Christmas and since no propositionsÒ€¦ So what are my options? Move out and have no flat and take the first one I see? So that is the approach if you are not happy with our services, instead of improving, you can just leave? Interesting way of seeing things. I like my flat what I don't like is the bad service and careless manners....
Apr 30,2014
Minithumbup
By:
Apr 30,2014
1 people found
this helpful
I am writing to express what a positive experience I have had as a result of dealing with Alex from Cedar Estates. I have dealt with a few Estate Agents in my time and its easy to see why so many have a bad reputation. I have to say that on this occasion things could not be more opposite. Cedar Estates are the most professional ,respectful estate agents I have ever come across in West Hampstead. From my initial enquiry to the way my requirements as a tenant have been treated I can only say that ...
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Jan 05,2014
Minithumbdown
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Jan 05,2014
6 people found
this helpful
We got burgled on New Year\'s Eve and as we were out of the country, the neighbours contacted the agency upon discovery. They were told to contact the police; neither the police or the neighbours knew our contact details unlike the agency who have both of our phone numbers and email addresses, yet failed to contact us regarding the break-in. We came home almost a day after the burglary was discovered, completely oblivious to what happened. The fact that when I called the agency and spoke to a me...
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What agent could do to change your mind?
The agency knew about the break-in yet didn\'t contact us. We will never use the agency and warm everybody else too.
Was this helpful? Yes
Dec 30,2013
Minithumbdown
By:
Dec 30,2013
6 people found
this helpful
My experience with Cedar Estates was quite painful. I decided to share it in the hopes that it might contribute to their reputation and make them realise what good customer service is. At the stage of signing the contract I was already upset, because the spelled out about 15 different clauses of the charges their tenants are supposed to pay on top of rent. Attempts to negotiate some reasonable clauses were turned down quite roughly. I told them I feel trapped by the contract rather than prote...
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What agent could do to change your mind?
Their agents are actually great. It\'s the property management staff that I had an issue with.
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Nov 12,2013
Minithumbup
By:
Nov 12,2013
1 people found
this helpful
Cedar estates has been managing our property portfolio whilst we have been living abroad. They have always been helpful and accommodating and have looked after our interests conscientiously. In particular we are grateful to Alex and Vicky for all their support and very good help. Lois B...
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Nov 05,2013
Minithumbup
By:
Nov 05,2013
1 people found
this helpful
i rent a flat in Kilburn with the help of Cedar Lettings and the agent was Trevor. Mr Trevor Davis was very helpful, he try to understand from the first time my needs, he was all the time with a smile and try to make my life easier. He took me and my partner to have a view of the flat first, secondly we came back to his office and listen carefully all our complaints about the flat, and he tried directly to satisfied us. So we decide to sign the contract , and the procedure was very quick an...
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Oct 08,2013
Minithumbdown
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Oct 08,2013
8 people found
this helpful
By far the WORST agency I\'ve ever worked with. We were entirely misled by the agent from the start regarding the condition of the property. From the very first day Cedar Estates were a nightmare to deal with. The day we moved in not only was the flat a disgusting mess but a window was broken. We had 10 leaks in 12 months and a mouse infestation - all of which seemed trivial to the agency. I would never rent from them again. Beware....
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Aug 19,2013
Minithumbdown
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Aug 19,2013
5 people found
this helpful
Worst agency I\'ve ever dealt with, viewed fantastic property - advertised as furnished or unfurnished, asked agent direct questions, is it unfurnished, is it available on long lease, answered yes to both, was lying. When viewing tried keys in wrong house, although said had visited property before, introduced the hallway as the lounge, what a twat, if you was the landlord would you be happy with someone like this showing your property. I tried to negotiate an offer, as the house was lovely, th...
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Aug 09,2013
Minithumbdown
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Aug 09,2013
4 people found
this helpful
I would not recommend using Cedar Estates. From start to finish they have been utterly useless. To mention a few of the issues: We we\'re told we could move in at 1pm....at 8pm we were still waiting outside with a van full of belongings as they had got the timings completely wrong. We hired a parking space from one of their other clients on the same road but were getting notes from Cedar Estates on our car window saying it was a private driveway (we we\'re paying for it!) They gave the Energ...
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Jul 31,2013
Minithumbdown
By:
Jul 31,2013
4 people found
this helpful
We would not recommend Cedar to anyone. Quick summary, Jordan Collins was dishonest regarding some evident water damage by informing us that it had been completely rectified. However, severe damp started to appear in the first week! We found out that Cedar knew about the damp before we moved through speaking to the contractors. Whilst we don't hold estate agents in a particularly heightened moral light, this level of dishonesty was disappointing. Furthermore, the flat was filthy when we moved...
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What agent could do to change your mind?
See review!
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Jul 04,2013
Minithumbup
By:
Jul 04,2013
1 people found
this helpful
Jordan was fantastic, he listened to our requirements and worked hard to secure the flat. He is also one of the few agents that we have dealt with who was honest and seemed to have our best interests in mind. We would thoroughly recommend him!...
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May 15,2013
Minithumbdown
By:
May 15,2013
6 people found
this helpful
Cedar estates failed to inform me about several negative features of the flat I rented from them - 79 Broomsleigh Street. Firstly, the agent told me that they could only offer an eight month contract because the landlord wanted the property to be able to go on the market in June rather November again, but there wouldn\'t be an issue if we wanted to extend the contract. After speaking to a neighbour I realised this was a lie. The owener lives in Pakistan and returns to London every summer, An ...
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Jan 29,2013
Minithumbup
By:
Jan 29,2013
1 people found
this helpful
This agent was very prompt with his work, he put in the time outside his work to get me moved into a property ASAP even when things went against us he came up with solutions quickly. Cheers bro....
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By: Jonathan Kushner
Feb 01, 2013
View all comments (1)
Thanks for your comment Ryan ( who is a new tenant of Cedar Estates) It was Jonathan Kushner in our office who looked after you.....
Jan 29,2013
Minithumbup
By:
Jan 29,2013
1 people found
this helpful
Being a first time landlord, and having already discussed renting my flat out with a larger estate agent, I found Alex and Jordan at Cedar to be especially helpful and I greatly appreciated their honest and frank approach which the other agent had been wholly lacking in. Before we had even marketed the flat to the public, Jordan quickly found suitable tenants and arranged for me to meet with them, and much sooner than I expected, my flat was being rented out and the whole process could not have...
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Jan 27,2013
Minithumbup
By:
Jan 27,2013
0 people found
this helpful
Jordan was helpful, honest and amicable when showing us around Regency Lodge. Most admirably, he had the patience to deal with a protracted decision, and stayed on an hour after his working day to help us. Amanda, who took over at the end of the deal, was more than helpful in the office when dealing with the administrative side of things....
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Dec 12,2012
Minithumbup
By:
Dec 12,2012
0 people found
this helpful
I recently moved to London and was looking for an apartment. My contact at Cedar estates was Jordan Collins. He helped me find the apartment I am currently living in. Jordan was helpful, proactive and always available (even on Sundays!). He always got back to me as soon as I had a question, concern or during the "negotiation process". Cedar estates has a very transparent process: no surprises in terms of extra fees....
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Dec 11,2012
Minithumbup
By:
Dec 11,2012
0 people found
this helpful
We have just moved to the UK from Holland, so this was our first experience with renting a property in the UK. Jonathan from Cedar Estates showed us our current property and transparantly explained us the procedure. There were no unexpected fees, although the mandatory inventory fee was more expensive than what other agents would charge. Jonathan and also Anne Benjamin from Cedar Estates were patient and helpful with guiding us through the paperwork. We got disappointed when we moved in. Our ...
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Nov 19,2012
Minithumbup
By:
Nov 19,2012
0 people found
this helpful
I recently found a property with Cedar Estates and it was a great experience. Jordan Collins assisted in my search and was professional at all times, very personable and really took the time to understand our requirements. When the right thing came up, he was very proactive, getting in contact straight away to let me know about it. The service from Cedar Estates in general has also be great, with maintenance etc...
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Nov 15,2012
Minithumbup
By:
Nov 15,2012
0 people found
this helpful
Jordan kept me informed all the way through the tenancy agreement, he was even available on a Sunday to answer questions, which I appreciated. Always on time, always professional and I\'d recommend him to anyone. Overall experience with the agent has been very good so far....
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Nov 14,2012
Minithumbup
By:
Nov 14,2012
0 people found
this helpful
I found Alex to be professional in his dealings, backed up by a pleasant and proactive team of colleagues, which led to the successful letting of my property...............
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Nov 12,2012
Minithumbup
By:
Nov 12,2012
0 people found
this helpful
We have been renting a property with Cedar Estates for almost a year now, and we are very happy with the service they provide. They have shown great professionalism. For all demands, contractors can attend quickly our requests. We really appreciate their prompt responses and reactivity to all our requests. They do an outstanding work and we are very lucky to be with Cedar Estates....
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Nov 06,2012
Minithumbup
By:
Nov 06,2012
0 people found
this helpful
I Rented my property through Cedar estates, and Alex was the person dealing with it. He/They kept me informed of all viewings, all feedback, and negotiated and got the deal done iin an efficent and professional manner. I would not hesitate to use Cedar Estates again, and recommend them to Friends and family....
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Nov 02,2012
Minithumbup
By:
Nov 02,2012
1 people found
this helpful
Recently rented a property through cedar estates. My contact was Alex Croft (the tall guy) he was efficient, articulate, helpful and knowledgeable. He understood exactly what i was looking for which saved a lot of time. Overall the service was good and i would recommend them...
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Nov 02,2012
Minithumbup
By:
Nov 02,2012
0 people found
this helpful
I let through Cedar Estates using Alex Croft and he was very approachable, precise and knowledgeable. The overall service was the best I\'ve encountered and I highly recommend them....
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Awards won by Cedar Estates

Individual Branch Awards

Ryan O\\\'Donnell - upload your photo Ryan O\\\'Donnell
1 reviews

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Jonathan Kushner Jonathan Kushner
letting negotiator
10 reviews

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J D - upload your photo J D
1 reviews

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Viktoria Tarrova - upload your photo Viktoria Tarrova
7 reviews

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Jordan Collins Jordan Collins
Senior Lettings Negotiator
20 reviews

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Gregory Patalacci Gregory Patalacci
Lettings Negotiator
3 reviews

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Ben Nachman Ben Nachman
Lettings Negotiator
2 reviews

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Alex Croft - upload your photo Alex Croft
15 reviews

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Amanda Belfast - no image available Amanda Belfast
Lettings Negotiator
1 reviews

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Amir Shafi - upload your photo Amir Shafi
2 reviews

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TREVOR DAVIS - no image available TREVOR DAVIS
Lettings Negotiator
3 reviews

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Anne Benjamin - upload your photo Anne Benjamin
2 reviews

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Victoria london - upload your photo Victoria london
1 reviews

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