• Viktoria  Herkner
    Viktoria Herkner
  • Jordan Collins
    Jordan Collins
  • Alex Croft
    Alex Croft
  • Amanda Melville
    Amanda Melville
  • Trevor Davis
    Trevor Davis
  • Sophie Leaver
    Sophie Leaver
  • Sam Garcia
    Sam Garcia
Cedar Estates is a leading estate agent providing a comprehensive service to our customers including Sales and Lettings in and around London.

With years of experience we have developed an extensive knowledge of the local property market enabling us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether property sellers, buyers, developers etc) with individual high quality advice based on the wealth of
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251 West End Lane
West Hampstead,London
Greater London
NW6 1XN
020 7431 1100

 
Website not available Properties for sale
Properties for rent
Oct 08,2017
Minithumbup
Sophie Leaver
By: 'HM'
Oct 08,2017
0 people found
this helpful
Sophie Leaver was exceptionally accommodating and helpful throughout the process of finding a new flat, and has gone above and beyond to provide advice and support since we moved in....
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By: Cedar Estates
Oct 13, 2017
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Dear Harry, Thank you for such a great review. We are so pleased to hear that you were impressed with our high level of service and after care. We always endeavor to ensure that our Tenants stay happy in their new home. It is always such a pleasure dealing with you and Harriet and we are always on hand if you need us. Cedar Estates ...
Oct 05,2017
Minithumbup
Jordan Collins
By: 'Meghan'
Oct 05,2017
0 people found
this helpful
Jordan has been excellent through the entire process. He worked hard to get us our flat and succeeded. Without him we wouldn't have our dream flat! He's made the whole experience fun, smooth and successful! I definitely recommend working with Jordan....
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Comment on agent fees
Great
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Oct 04,2017
Minithumbup
Viktoria Herkner
Alex Croft
By: 'Personable and responsive service'
Oct 04,2017
0 people found
this helpful
Thanks very much to Alex and Viktoria for the great service. They have been very responsive to any issues in the flat and repaired things very quickly. They were also very flexible and considerate about changes to my contract when this was needed and really helpful throughout my tenancy. Lettings agents have a bad reputation but these guys were very genuine and I'm grateful....
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Comment on agent fees
Fees were charged
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By: Cedar Estates
Oct 13, 2017
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Thank you for such positive feedback. We're glad to hear that you received such support from all departments of our team and we value the strong relationships we build with our Tenants. You were always so lovely to deal with and we are always happy to help. Cedar Estates ...
Sep 28,2017
Minithumbup
Viktoria Herkner
By: 'Alex'
Sep 28,2017
0 people found
this helpful
I have worked with Viktoria for over a year and found her very professional, efficient and easy to work with. I do recomend their management services....
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By: Cedar Estates
Oct 13, 2017
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Dear Alex, Thank you for such a kind review. It's great to hear that you're impressed with Viktoria's high level of service and her commitment to ensure that everything runs smoothly. We hope to see you soon. Cedar Estates ...
Sep 28,2017
Minithumbup
Jordan Collins
By: 'Ciara'
Sep 28,2017
0 people found
this helpful
Jordan was very helpful and personable, and with his help we found a place to live in West Hampstead very quickly. We were keen to move into the property as soon as possible, and he was able to work with the landlord and previous tenant to ensure we could move in earlier Would recommend!...
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Comment on agent fees
Standard prices for London.
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By: Cedar Estates
Oct 13, 2017
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Dear Ciara, Thank you for a lovely review. It's great to hear that Jordan was able to match your criteria so quickly. We always endeavor to be flexible and make the process as easy and as stress-free as possible! We hope you'll both be very happy in your new home. Cedar Estates ...
Sep 26,2017
Minithumbdown
Sam Garcia
By: 'Samz44'
Sep 26,2017
0 people found
this helpful
Extremely poor service. Put a deposit down to take a rental property taken off the market after being the first to view- placed the deposit immediately. 3 days later Sam still hadn't gotten an answer or feedback on my offer. Went to view it a final time after chasing about my offer- Sam goes to collect keys and then calls and tells me its been taken after a 2 day absence in the office. So no communication with landlord from what I saw. No competency in even knowing the property had been taken of...
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Comment on agent fees
Fine
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By: Cedar Estates
Sep 26, 2017
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Dear Samz44, Thank you for your feedback. I'm so sorry to hear that you felt that your experience with us was not a positive one and we have investigated the matter fully. It would seem that when you placed your offer you were hesitant to start the referencing process and had not yet confirmed the final terms of your offer. As such we were unable to agree this officially with the Landlord for you. Unfortunately shortly after, an offer from another party was made to the Landlord and the off ...
Aug 31,2017
Minithumbup
Jordan Collins
By: 'Karina'
Aug 31,2017
0 people found
this helpful
Jordan helped me to find a flat and negotiate quickly with the landlord, he made sure the flat meets all the requirements. Also, he answered all the extra questions in details and gave a lot of advices on how to make sure my tenancy goes well. Thank you...
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Comment on agent fees
good
Was this helpful? Yes
By: Cedar Estates
Sep 01, 2017
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Dear Karina, Thank you such good feedback. We are so glad to hear that you had such a positive experience with Jordan during your moving process. We always do our best to ensure that all of our clients receive the best service possible. We hope you will be very happy in your new home. Cedar Estates. ...
Aug 31,2017
Minithumbup
Jordan Collins
By: 'Jonathon'
Aug 31,2017
0 people found
this helpful
Jordan hand picked a selection of flats to view which met our requirements & we were able to secure our flat on our first day of viewings!...
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By: Cedar Estates
Sep 01, 2017
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Dear Jonathon, Thank you for your feedback. It's great to hear that Jordan was able to match your criteria so quickly. We always endeavor to make the process as easy and as stress-free as possible! We hope you'll both be very happy in your new home. Cedar Estates ...
Aug 30,2017
Minithumbup
Jordan Collins
By: 'Sarah Cuesta'
Aug 30,2017
0 people found
this helpful
Jordan was helpful in showing us flats that meet our requirements. He was always in touch, providing regular updates additionally he is very flexible around his working time, his interpersonal skills are extraordinary. Highly recommend! Thanks for finding us a new home, for your time and patience were really appreciated...
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By: Cedar Estates
Sep 01, 2017
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Dear Sarah, Thank you for such great feedback. We are so glad that you are pleased with our high level of customer service. We always aim to ensure that our clients receive the best experience possible. We hope you'll be very happy in your new home. Cedar Estates ...
Aug 30,2017
Minithumbup
Jordan Collins
By: 'Magedie'
Aug 30,2017
0 people found
this helpful
Jordan has been great. He went out of his way to show me the apartment that I'm now renting. He showed me the place after 8pm which is way outside his work hours. Thanks so much!...
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By: Cedar Estates
Sep 01, 2017
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Dear Magedie, Thank you for such great feedback. We are pleased to hear that you were impressed with our dedication to find Tenants the right home for them. As this is the third flat you have rented through us, we're grateful to have provided such a consistent high level of service. You have always been a pleasure to deal with and we hope you'll stay with us for more years to come! Cedar Estates. ...
Aug 25,2017
Minithumbup
Trevor Davis
By: 'Emily Gee'
Aug 25,2017
0 people found
this helpful
We were looking for a property in West Hampstead and met Trevor through Cedar Estates who from day 1, provided exceptional customer service. Trevor is friendly, professional and reliable and helped us to secure the flat in less than a week, which was an incredibly smooth and hassle-free process! When we moved into the flat, there were a few questions we had, all of which, Trevor was more than happy to answer with a smile on his face. I would recommend Trevor to anyone seeking a property - thank ...
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By: Cedar Estates
Sep 01, 2017
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Dear Emily, Thank you for such a glowing review! We are very pleased to hear that you were so impressed with Trevor's exceptionally high level of customer service. It is one of our highest priorities to ensure that we build such strong relationships with all of our clients and also ensure that they receive as much of a stress-free process as possible. You were both such a pleasure to deal with and we are sure you will both be very happy in your new home! Cedar Estates ...
Aug 05,2017
Minithumbup
Alex Croft
Viktoria Herkner
By: 'Katharine Marheineke'
Aug 05,2017
0 people found
this helpful
Cedar Estates have managed my property for almost 10 years. Throughout that time they have found reliable tenants, have consistently managed any issues and challenges in a professional and timely manner. I have appreciated continuity of the staff and have built a good relationships, particularly with Alex and Viktoria....
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Comment on agent fees
I have found their fees competitive.
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By: Cedar Estates
Sep 01, 2017
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Dear Katharine, Thank you for such a positive review. It's great to hear that you are so pleased with the services we provide. We are always looking to ensure that all of our Landlords receive a high level of service and develop valuable relationship with all members of the team. It is always been a pleasure dealing with you. Cedar Estates ...
Jul 26,2017
Minithumbup
Amanda Melville
Viktoria Herkner
By: 'DJ Zhang'
Jul 26,2017
0 people found
this helpful
Very professional agent with great staff. Amanda helped us to find a better alternative when the previous one is out of market. Victoria helped us to solve all household problems before we move in. Thanks for their good jobs....
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By: Cedar Estates
Sep 01, 2017
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Dear DJ, Thank you for your review. We are so pleased to hear that Amanda made the moving process so smooth for you and that Viktoria attended to all of your queries so efficiently. We are always here to help and we hope that you are both enjoying your new home! Cedar Estates ...
Jul 17,2017
Minithumbup
Viktoria Herkner
Alex Croft
By: 'Dannyz'
Jul 17,2017
0 people found
this helpful
These guys are amazing. They make everything fun and simple. They are professional, efficient and very, very polite. Great services/Great team. I do not often Highly recomend anything. I do recommend these guys and all their property services. Danny Z...
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Comment on agent fees
More them acceptable and they work damn hard.
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By: Cedar Estates
Sep 01, 2017
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Dear Danny, Thank you for such a great review. We're so glad to hear that you are so pleased with all aspects of our services. We always work hard to ensure that all clients receive a positive experience with us. It has always been a pleasure dealing with you and we look forward to seeing you soon. Cedar Estates ...
Jul 11,2017
Minithumbdown
Trevor Davis
By: 'Gemma T'
Jul 11,2017
0 people found
this helpful
I would avoid Cedar at all costs. Go somewhere else. If they are unethical and disrespectful (Trevor) at the outset, as I have witnessed, it is not worth imagining how difficult they would be should you rent a property via them. For landlords, I would look elsewhere, I think the risk is that tenants will move on quicker due to their attitude....
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By: Cedar Estates
Jul 18, 2017
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Dear Gemma, It is difficult to resolve the situation or investigate this without any further information, as we don't seem to have a record of the name you have given as ever being registered. We hope you will reconsider and get in touch to discuss this. If not, we wish you the best of luck for the future. Cedar Estates ...
Jul 10,2017
Minithumbup
Alex Croft
By: 'Erwin'
Jul 10,2017
0 people found
this helpful
Alex has been very helpful and proactive ever since we've got in touch. He helped me find the right property and brokered the contract of my lease. He is focused and result-driven and understood quickly what I am looking for, not wasting time. He made great effor in bringing forward my specific demands and kept his promises on the Terms and conditions of the lease. Also during then tenancy, all requests were dealt with quickly and diligently....
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Was this helpful? Yes
By: Cedar Estates
Jul 13, 2017
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Dear Erwin, Thank you for the glowing review. It has been an absolute pleasure dealing with you over the last year and we're so glad to hear that you found our service so efficient and thorough. Client satisfaction is our highest priority and always endeavor to exceed expectations. We are very much looking forward to you staying on with us this year. Cedar Estates. ...
Jun 29,2017
Minithumbup
Sam Garcia
By: 'J Phillips'
Jun 29,2017
0 people found
this helpful
I have bought, sold & let properties through Sam for many years. He has always been professional, helpful and honest and within an industry where there is so much competition....
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Was this helpful? Yes
By: Cedar Estates
Jul 13, 2017
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Dear Joel, Thank you for such lovely feedback. We always endeavor to ensure the process is as smooth as possible and our sales team is very safe in the hands of Sam Garcia. We hope to see you again very soon. ...
Jun 29,2017
Minithumbup
Viktoria Herkner
Viktoria Herkner
By: 'Dana'
Jun 29,2017
0 people found
this helpful
Viktoria has been there for us for 5 years now. We're with Cedar since we arrived in London, and mainly thanks to Viktoria. I can't count the times we needed something urgent fixed, and she's always there for us, helpful and full of smiles you can even feel via her emails. One thing I'll never forget- when we arrived at a cold home with our newborn and the heating went off, Viktoria sent people ASAP and all was well. She saved us from mosquitos by finding a creative solution to our back yard tre...
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Comment on agent fees
-
Was this helpful? Yes
By: Cedar Estates
Jul 13, 2017
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Dear Dana, Thank you very much for such kind words. Viktoria has been the company for over 10 years now and she is a pleasure to work with! We are truly grateful to have built such lasting relationships with our Tenants and we will always do everything we can to ensure and safeguard the proper enjoyment of their homes. I'm sure you will continue to be very happy here and we hope to see you soon! Cedar Estates ...
Jun 29,2017
Minithumbup
Trevor Davis
Sophie Leaver
By: 'Anne'
Jun 29,2017
0 people found
this helpful
Very professional and friendly, reliable people. Always an answer to hand and good in responding. I would definitively recommend this branch. Trevor has been very detailed, open and honest when showing me around which I really appreciated. Best, Anne...
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By: Cedar Estates
Jul 13, 2017
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Dear Anne, Thank you for your review. We are very pleased to hear that we are maintaining such high communication with our Tenants. We always aim to make moving house as stress-free as possible and ensure that all of our clients feel comfortable with the process. We hope you are very happy in your new home and will always be here to help if you need us. Cedar Estates ...
Jun 28,2017
Minithumbup
Trevor Davis
By: 'Josh Hopson'
Jun 28,2017
0 people found
this helpful
Trevor was very helpful and went above and beyond to secure our property for us once we decided to offer. Everything was explained clearly with no hidden costs and so far has been very professional and responsive....
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By: Cedar Estates
Jul 10, 2017
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Dear Josh, Thank you for your kind review. We always endeavor to provide a high level of customer service and we hope youll be very happy in your new home! Cedar Estates ...
Jun 27,2017
Minithumbup
Alex Croft
By: 'HH'
Jun 27,2017
0 people found
this helpful
I have been interacting with Alex at Cedar Estates for more than years. I find him very professional and helpful. Wished the renewal fees were smaller!...
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Comment on agent fees
Renewal fees are a bit high for the tenants.
Was this helpful? Yes
By: Cedar Estates
Jun 27, 2017
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Dear HH, Thank you for your feedback. We always endeavor to help our clients with any queries or issues they may to ensure the proper enjoyment of their home. It was a pleasure dealing with you and hope to see you back soon! Cedar Estates ...
Jun 27,2017
Minithumbup
Jordan Collins
By: 'John'
Jun 27,2017
0 people found
this helpful
Very quick and efficient service. We managed to find a place we were very happy with within one day of searching....
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By: Cedar Estates
Jun 27, 2017
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Dear John, Thank you for your feedback. We're so pleased to have helped you find your new home. We hope you will both continue to be very happy there. Cedar Estates ...
Jun 27,2017
Minithumbup
Jordan Collins
By: 'Paul'
Jun 27,2017
0 people found
this helpful
Jordan was helpful in showing me flats appropriate to my search and in the initial follow-up following my offer. Paperwork was delivered promptly and the companies contracted with for reference checks and inventory were also efficient....
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By: Cedar Estates
Jun 27, 2017
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Dear Paul, Thank you for your review. We are always conscious of providing a high level of customer service. It's lovely to hear that you're experience with us was a positive one. Cedar Estates ...
Jun 27,2017
Minithumbup
Alex Croft
Viktoria Herkner
By: 'Emily_90'
Jun 27,2017
1 people found
this helpful
We have lived in a property managed by Cedar for four years now and have never had any issues. Both Alex and Viktoria are always there whenever there are any issues with the property and it's always quickly sorted. Very friendly and helpful - thank you....
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Was this helpful? Yes
By: Cedar Estates
Jun 27, 2017
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Dear Emily, Thank you for your feedback. We're so glad to hear that you're happy with all departments within the company and we hope to continue the lovely working relationship we have with you. Cedar Estates ...
Jun 27,2017
Minithumbup
Jordan Collins
By: 'Sandra Hansson'
Jun 27,2017
0 people found
this helpful
Jordan was a great help when finding my last 2 flats in West Hampstead, and he'll always be the one I'll turn to first when looking for a new place. He is always keeping in touch, providing updates in a timely manner and is very flexible around viewing times (which can be tricky to work out when at work). He also understands requirements really well, and how to translate those into the properties they've got available. Highly recommend!...
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Comment on agent fees
Fees are fine and in line with market
Was this helpful? Yes
By: Cedar Estates
Jun 27, 2017
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Dear Sandra, Thank you for your review. You were always a pleasure to deal with and we hope to see you again soon. Cedar Estates ...
Jun 27,2017
Minithumbup
Alex Croft
Viktoria Herkner
By: 'Sammi'
Jun 27,2017
0 people found
this helpful
Cedar Estate has managed a little flat of mine for a number of years and have been consistently professional and efficient. I would highly recommend them....
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Was this helpful? Yes
By: Cedar Estates
Jun 27, 2017
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Dear Sammi, Thank you for your lovely feedback. We are pleased to hear that everything is always dealt with efficiently for you- it's always been a pleasure dealing with you. Cedar Estates ...
Jun 27,2017
Minithumbup
Trevor Davis
Sophie Leaver
By: 'JamesP'
Jun 27,2017
0 people found
this helpful
Right from our first email communication, they have been responsive and helpful. We were sent a number of flats to consider which met our requirements, and as we prepare to move in they have continued this level of support. Would definitely use again...
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Comment on agent fees
The fees are clearly outlined on their website, and at the lower end compared to others
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By: Cedar Estates
Jun 27, 2017
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Dear James, Thank you for the kind review. You have both been a pleasure to deal with from the beginning and we hope to continue to make the process as stress free as possible for your upcoming move in. If there's anything all we can further do to help, then please do let us know. Cedar Estates ...
Jun 27,2017
Minithumbup
Alex Croft
By: 'Nick'
Jun 27,2017
0 people found
this helpful
I recently found a flat through Alex Croft at Cedar Estates. Alex made the process painless and was extremely efficient throughout. He provided an excellent service and always was professional and approachable. I would highly recommend Alex to anyone looking for a property....
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Comment on agent fees
Very good
Was this helpful? Yes
Jun 27,2017
Minithumbup
Alex Croft
By: 'Duncan'
Jun 27,2017
0 people found
this helpful
Alex has always been exceptional and most importantly found me great tenants. Ongoing management impeccable. Generally solid organisation and happy to recommend....
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Jun 26,2017
Minithumbup
Viktoria Herkner
Jordan Collins
By: 'Yaniv'
Jun 26,2017
0 people found
this helpful
Jordan was very helpful in finding what we wanted. Victoria is always available and helpful for maintenance issues. Very good service....
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By: Cedar Estates
Jun 26, 2017
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Dear Yaniv, Thank you for your review, it's lovely to hear such feedback from a tenant who has been with us for so long. It's a pleasure dealing with you and we're always here to help. Cedar Estates ...
Areas covered
  • NW6
  • North West London
  • NW2
  • West Hampstead
  • NW8
  • Kilburn
  • NW3
  • W1

ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 0 85 36 4 0 1 0 5 5

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 11:38 AM 15/06/2017 by Sophie

Complaints Procedure

No procedure set.
Last updated at 11:38 AM 15/06/2017 by Sophie

Awards won by Cedar Estates

Individual Branch Awards

Viktoria  Herkner Viktoria Herkner
Property Manager
20 reviews

About Viktoria No description set View full profile
Jordan Collins Jordan Collins
Senior Lettings Negotiator
34 reviews

About Jordan No description set View full profile
Alex Croft Alex Croft
24 reviews

About Alex No description set View full profile
Amanda Melville Amanda Melville
Lettings Negotiator
3 reviews

About Amanda No description set View full profile
Trevor Davis Trevor Davis
Senior Lettings Negotiator
9 reviews

About Trevor No description set View full profile
Sophie Leaver Sophie Leaver
Lettings Administrator
3 reviews

About Sophie No description set View full profile
Sam Garcia Sam Garcia
Sales Manager
2 reviews

About Sam No description set View full profile

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