“Shocking ignorance, horrible intentionally overpriced and poor service...”
1 Star Review
Jan 18,2021
By:
'John'
Jan 18,2021
Branch: Gravesend, 127 Windmill Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: DA12
Branch: Gravesend, 127 Windmill Street
Lettings (as a Landlord)
Postcode: DA12
1
people found
this helpful
Shocking bad company and staff. Terrible service. From the beginning to the end of the contract. There was a catalogue of lies and arrogance. Do not use them to manged your property with this lot, totally unprofessional. Tenants in exchange beware - you'll be seeking ...
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1
people found
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“I wasn't receiving invoices from from Caxtons......”
1 Star Review
Dec 30,2020
By:
'Ward'
Dec 30,2020
Branch: Gravesend, 127 Windmill Street
Services: Property Management
Would you recommend?: No
Postcode: BR1
Branch: Gravesend, 127 Windmill Street
Property Management
Postcode: BR1
7
people found
this helpful
I wasn't receiving invoices from from Caxtons which they only send via post. So they decided to instruct solicitors to get the money from me. The solicitors managed to send me an email and a letter to my other address asking for full payment plus £500 ...
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7
people found
this helpful
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1 Star Review
Sep 28,2020
By:
'Laura'
Sep 28,2020
Branch: Canterbury, 1 Castle Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CT1
Branch: Canterbury, 1 Castle Street
Lettings (as a Tenant)
Postcode: CT1
10
people found
this helpful
extremely unhelpful, unorganised, house in a state from before we moved in, rubbish in the garden, broken products left in house, no support to fix problem, extremely rude employers would not advice using them....
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10
people found
this helpful
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“This agency is unwilling to fix problems arou......”
1 Star Review
Aug 17,2020
By:
'Brett'
Aug 17,2020
Branch: Gravesend, 127 Windmill Street
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: DA12
Branch: Gravesend, 127 Windmill Street
Lettings (as a Tenant)
Rent PCM: £550
Postcode: DA12
22
people found
this helpful
This agency is unwilling to fix problems around the property which is their responsibility. The management are extremely rude and have been rude on the phone and via email communications.
I rented a flat from that this agency for 6 years, managed as part of a ...
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22
people found
this helpful
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“THE WORST! AVOID THEM! I've been trying to rent a place from them wi......”
1 Star Review
Aug 14,2020
By:
'Becena'
Aug 14,2020
Branch: Gravesend, 127 Windmill Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: DA7
Branch: Gravesend, 127 Windmill Street
Lettings (as a Landlord)
Postcode: DA7
16
people found
this helpful
I've been trying to rent a place from them with months. Every time I call them someone is on holiday or something else, and they say will give me call back and hang up. Calling every day - no results. I missed so many opportunities ...
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16
people found
this helpful
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2 Star Review
Jul 30,2020
By:
'Clare'
Jul 30,2020
Branch: Canterbury, 1 Castle Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CT2
Branch: Canterbury, 1 Castle Street
Lettings (as a Tenant)
Postcode: CT2
10
people found
this helpful
We were a group of students who went with caxtons. The landlord for our house was helpful herself but we found caxtons sadly to be condescending and rude to us and it felt that this was to be a part because we were students. I ...
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10
people found
this helpful
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“This company not only haven't managed the sit......”
1 Star Review
Jul 07,2020
By:
'Suzie'
Jul 07,2020
Branch: Gravesend, 127 Windmill Street
Services: Property Management
Would you recommend?: No
Postcode: DA16
Branch: Gravesend, 127 Windmill Street
Property Management
Postcode: DA16
14
people found
this helpful
This company not only haven't managed the site but their dodgy outsourced contractors caused damages to our remote parking gate, couldn't even fix the simplest things by using a duct tape for heavy doors hinges repairs.
Moreover their service is virtual.We've been asking for ...
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14
people found
this helpful
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“I would have given zero if there was an optio......”
1 Star Review
May 20,2020
By:
'Keeley'
May 20,2020
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: No
Postcode: ME14
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Rent PCM: £795
Postcode: ME14
11
people found
this helpful
I would have given zero if there was an option!!!
We have rented through Caxtons for nearly a year due to our children attending uni away from home, however due to the current situation both students have been put out of work, and moved back ...
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11
people found
this helpful
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“We have a very pleasant experience of getting......”
5 Star Review
Feb 19,2020
By:
'Oxana'
Feb 19,2020
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DA16
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Postcode: DA16
2
people found
this helpful
We have a very pleasant experience of getting rented property with Caxtons (Gillingham). Unfortunately my husband had problem with his credit rating, which we wasn’t aware, but Sarah and Amelia made every possible effort to find solutions for us. Very nice and attentive ladies. ...
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2
people found
this helpful
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“Is a very good agency, A wonderful team and c......”
5 Star Review
Nov 18,2019
By:
'Alexandra'
Nov 18,2019
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: ME1
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Postcode: ME1
1
people found
this helpful
Is a very good agency, A wonderful team and correct, we have provided all the details of the house where I wanted to move, they spoke with the landlord and we were able to move very quickly...
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1
people found
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1 Star Review
Nov 10,2019
By:
'Terry'
Nov 10,2019
Branch: Gravesend, 127 Windmill Street
Services: Property Management
Would you recommend?: No
Postcode: CT4
Branch: Gravesend, 127 Windmill Street
Property Management
Postcode: CT4
23
people found
this helpful
We are trying to change management agent from Caxtons to an alternative agent due to the number of complaints from residents in relation to the poor service received.
Gave notice in July and we are now November without accounts or relevant information being handed over ...
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23
people found
this helpful
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“A * lying, thieving company...”
1 Star Review
Oct 22,2019
By:
'O'
Oct 22,2019
Branch: Gravesend, 127 Windmill Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: DA1
Branch: Gravesend, 127 Windmill Street
Lettings (Prospective customer)
Postcode: DA1
18
people found
this helpful
At first this company was ok to get through to. However towards the later stages their micro aggression and r* started slipping through in their processes and lies. To all my fellow black people don't bother using them because not only will they butcher your ...
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18
people found
this helpful
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“We dealt with Kash from Caxtons when letting ......”
5 Star Review
Aug 28,2019
By:
'Keeley'
Aug 28,2019
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: ME14
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Rent PCM: £795
Postcode: ME14
0
people found
this helpful
We dealt with Kash from Caxtons when letting a property for our daughter. From start to finish Kash was an absolute super star, she helped us throughout the whole process, she was helpful, professional and very personable which made us feel more confident about the ...
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0
people found
this helpful
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5 Star Review
Jun 10,2019
By:
'Jack'
Jun 10,2019
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: ME2
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Postcode: ME2
0
people found
this helpful
Very helpful and honest and kept us in the loop. Also very friendly to deal with and very knowledgable. Would be happy to deal with her again...
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Comment on agent fees
Bad (who thinks fee’s are good)
0
people found
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5 Star Review
Jun 05,2019
By:
'K'
Jun 05,2019
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: ME71
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Rent PCM: £525
Postcode: ME71
0
people found
this helpful
No problems with this company, booked a viewing the day after I called, following day we paid the money and now a week later were in! Kash was super amazing and helpful for us! Very professional and friendly! Nothing bad to say at all...
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Comment on agent fees
Very reasonable!
0
people found
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“friendly & extremely competent...”
5 Star Review
Apr 08,2019
By:
'ives'
Apr 08,2019
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Rent PCM: £1075
Would you recommend?: Yes
Postcode: ME12
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Rent PCM: £1075
Postcode: ME12
0
people found
this helpful
Amelia sorted our renting process extremely quickly and professionally. always got back to us as soon as possible and everything was always explained carefully and detailed so there was never a misunderstanding with filling out forms (wich normally happens and has happened to us before ...
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Comment on agent fees
good
0
people found
this helpful
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“Professional & Diligent...”
5 Star Review
Apr 02,2019
By:
'P'
Apr 02,2019
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: ME3
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Postcode: ME3
0
people found
this helpful
Sarah is a devoted professional that works smart and effectively to conclude any matter as quickly as possible. Her attention to customer satisfaction is a breath of fresh air in such a fast paced industry. From the moment we contacted Caxton's to the point we ...
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Comment on agent fees
Very reasonable
0
people found
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5 Star Review
Feb 23,2019
By:
'Janice'
Feb 23,2019
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Rent PCM: £1750
Would you recommend?: Yes
Postcode: DA16
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Rent PCM: £1750
Postcode: DA16
0
people found
this helpful
We have been I contacted with Sarah from day 1 of saying we would like to rent our property, always responded to my questions with 24 hours and always very helpful.
Great Service...
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Comment on agent fees
the fee were a little high but Sarah worked with us on this.
0
people found
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1 Star Review
Nov 16,2018
By:
'Ex-Student'
Nov 16,2018
Branch: Canterbury, 1 Castle Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CT2
Branch: Canterbury, 1 Castle Street
Lettings (as a Tenant)
Postcode: CT2
12
people found
this helpful
Disgusting! They have humiliated us, told us we'll be made homeless by them, lied about us not giving back the keys and renting the property after the end of tenancy took over a grand of our deposit for nothing! The staff is incredibly rude and ...
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Comment on agent fees
They'll drain 100 times the money you'll pay on agents fees throughout the year
12
people found
this helpful
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“Support for First Time Renter...”
5 Star Review
Nov 09,2018
By:
'GPC'
Nov 09,2018
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: ME1
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Rent PCM: £750
Postcode: ME1
0
people found
this helpful
From flexibility around property viewing time to being handed the keys, I felt well supported through the rental process. I was made to feel welcome at the office and put at ease despite my daft questions as a first time renter. I also appreciated from ...
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Comment on agent fees
Seemed reasonable but no prior experience of this
0
people found
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5 Star Review
Oct 18,2018
By:
'Constantin'
Oct 18,2018
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: DA12
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: DA12
0
people found
this helpful
First time renting from Caxtons , we have been very satisfied with all the process.
Simple and efficient. Sarah was very helpful and kind
.A huge thanks to you.
Constantin and Irina...
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0
people found
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“Consistently Excellent...”
5 Star Review
Aug 17,2018
By:
'David'
Aug 17,2018
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Landlord)
Rent PCM: £800
Would you recommend?: Yes
Postcode: ME1
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Landlord)
Rent PCM: £800
Postcode: ME1
0
people found
this helpful
I've been using Caxtons for 7 years to let my 2 rental properties and wouldn't change. Amelia and Sarah offer a professional and efficient service with a lovely personable approach. Their wealth of experience, hard work and caring nature have helped to ensure that my properties have ...
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Comment on agent fees
The very competitive fees are coupled with a great service, resulting in great value for money.
0
people found
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“Thank you Sarah, you are very professional, quick& friendly...”
5 Star Review
Aug 16,2018
By:
'Taha'
Aug 16,2018
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: DA16
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: DA16
0
people found
this helpful
We are extremely satisfied with provided service. Sarah is very professional, quick& friendly.We've contacted with many agencies before and this is best agents we've used.
Thank you very much indeed...
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Comment on agent fees
Fees a bit expensive
0
people found
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“Rented my properties...”
5 Star Review
Aug 16,2018
By:
'S'
Aug 16,2018
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DA12
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Landlord)
Postcode: DA12
0
people found
this helpful
Amelia has always been professional and helpful. We have used Caxtons for many years to find us suitable tenants and they have never disappointed. Amelia goes above and beyond to ensure the process is as smooth as possible for us. We highly recommend as a ...
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Comment on agent fees
Very good.
0
people found
this helpful
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5 Star Review
Aug 15,2018
By:
'Bow'
Aug 15,2018
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: ME1
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Postcode: ME1
0
people found
this helpful
We had a great experience! Sarah made the whole process go smoothly and stress free. Any queries we had were answered quickly....
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0
people found
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5 Star Review
Apr 17,2018
By:
'Edward'
Apr 17,2018
Branch: Canterbury, 1 Castle Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CT2
Branch: Canterbury, 1 Castle Street
Lettings (as a Tenant)
Postcode: CT2
3
people found
this helpful
Caxtons helped my group and I find a lovely 4 bedroom house in the City were we lived in the property for 2 years. For the last year Dan was our house manager. I have recommended Caxtons to all of my friends....
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Comment on agent fees
Good
3
people found
this helpful
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“I have been using Caxton's for four years now they ......”
5 Star Review
Feb 28,2018
By:
'Clare'
Feb 28,2018
Branch: Canterbury, 1 Castle Street
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: CT1
Branch: Canterbury, 1 Castle Street
Lettings (as a Landlord)
Rent PCM: £850
Postcode: CT1
1
people found
this helpful
I have been using Caxton's for four years now they are extremely professional. Any queries I have they help me with. I would fully recommend them if you are considering renting out your property as mine has always been let with excellent tenants. Thank you ...
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Comment on agent fees
Good
1
people found
this helpful
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“We had a viewing with Dan a few weeks back, ......”
5 Star Review
Dec 12,2017
By:
'Alice'
Dec 12,2017
Branch: Canterbury, 1 Castle Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: WINC
Branch: Canterbury, 1 Castle Street
Lettings (as a Tenant)
Postcode: WINC
1
people found
this helpful
We had a viewing with Dan a few weeks back, he showed us a number of different student properties in Canterbury, he even drove us around in his car as it was raining. He gave us all the information we needed and we took a ...
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1
people found
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“Excellent Service, veryProfessional and friendly. We've rented for a lot ......”
5 Star Review
Oct 18,2017
By:
'Jo'
Oct 18,2017
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Rent PCM: £920
Would you recommend?: Yes
Postcode: ME3
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Rent PCM: £920
Postcode: ME3
0
people found
this helpful
Excellent Service, very
Professional and friendly. We've rented for a lot of years and this has by far been the best agents we've used....
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0
people found
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“I recommene Caxton agency. Proffesional advisor. Sarah helps us to ......”
5 Star Review
Aug 29,2017
By:
'Marcin'
Aug 29,2017
Branch: Gillingham, Caxtons Commercial Ltd
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DA99
Branch: Gillingham, Caxtons Commercial Ltd
Lettings (as a Tenant)
Postcode: DA99
0
people found
this helpful
I recommene Caxton agency. Proffesional advisor. Sarah helps us to rent first flat.
Very Good and quick contact with her
Thank you...
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Comment on agent fees
Good
0
people found
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