Caxtons

4.02/5 rating 43 reviews
  • 78% valuation accuracy
  • 77% recommend
  • 89% fee satisfaction
Caxtons have established an enviable reputation for the quality of the Residential Management and Letting services in the South East. We are proud of our professional expertise, independent status and Read full description...Caxtons have established an enviable reputation for the quality of the Residential Management and Letting services in the South East. We are proud of our professional expertise, independent status and strong working relationship with clients. We are committed to protecting your property interests at all times and through strict accounting procedures, appropriately qualified staff and the experience which comes from managing an extensive property portfolio for both private and corporate clients.
Our excellent service extends fully to our tenants, so you can rest assured that you will receive the highest standards of customer service from our experienced team. As members of ARLA, ARMA, RICS and NALS, we protect our tenantas highly, with ARLA-recommended tenancy agreements, in depth inventories and Government lodged deposits. We welcome your feedback!
Caxtons



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“Great Service...”

Feb 23,2019
Minithumbup
By: 'Janice'
Feb 23,2019
0 people found
this helpful
We have been I contacted with Sarah from day 1 of saying we would like to rent our property, always responded to my questions with 24 hours and always very helpful. Great Service...
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Comment on agent fees
the fee were a little high but Sarah worked with us on this.
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“Disgusting...”

Nov 16,2018
Minithumbdown
By: 'Ex-Student'
Nov 16,2018
1 people found
this helpful
Disgusting! They have humiliated us, told us we'll be made homeless by them, lied about us not giving back the keys and renting the property after the end of tenancy took over a grand of our deposit for nothing! The staff is incredibly rude and ...
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Comment on agent fees
They'll drain 100 times the money you'll pay on agents fees throughout the year
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By: Caxtons Chartered Surveyors
Feb 28, 2019
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We were very disappointed to read your review. Although Caxtons was not the managing agent (this was undertaken by the landlord) we did endeavour to help you during your tenancy including, amongst other things, advising you that you were at risk of losing some of your deposit because of the condition of the property and giving you the opportunity to put things right. Regrettably, those warnings were not heeded and when you referred the matter to the TDS Resolution Service they found in Caxtons' ...

“Support for First Time Renter...”

Nov 09,2018
Minithumbup
By: 'GPC'
Nov 09,2018
0 people found
this helpful
From flexibility around property viewing time to being handed the keys, I felt well supported through the rental process. I was made to feel welcome at the office and put at ease despite my daft questions as a first time renter. I also appreciated from ...
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Comment on agent fees
Seemed reasonable but no prior experience of this
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“SIMPLY EXCELLENT!...”

Oct 18,2018
Minithumbup
By: 'Constantin and Irina'
Oct 18,2018
0 people found
this helpful
First time renting from Caxtons , we have been very satisfied with all the process. Simple and efficient. Sarah was very helpful and kind .A huge thanks to you. Constantin and Irina...
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“Consistently Excellent...”

Aug 17,2018
Minithumbup
By: 'David'
Aug 17,2018
0 people found
this helpful
I've been using Caxtons for 7 years to let my 2 rental properties and wouldn't change. Amelia and Sarah offer a professional and efficient service with a lovely personable approach. Their wealth of experience, hard work and caring nature have helped to ensure that my properties have ...
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Comment on agent fees
The very competitive fees are coupled with a great service, resulting in great value for money.
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“Thank you Sarah, you are very professional, quick& friendly...”

Aug 16,2018
Minithumbup
By: 'Taha and Aysegul'
Aug 16,2018
0 people found
this helpful
We are extremely satisfied with provided service. Sarah is very professional, quick& friendly.We've contacted with many agencies before and this is best agents we've used. Thank you very much indeed...
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Comment on agent fees
Fees a bit expensive
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“Rented my properties...”

Aug 16,2018
Minithumbup
By: 'S Craig'
Aug 16,2018
0 people found
this helpful
Amelia has always been professional and helpful. We have used Caxtons for many years to find us suitable tenants and they have never disappointed. Amelia goes above and beyond to ensure the process is as smooth as possible for us. We highly recommend as a ...
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Comment on agent fees
Very good.
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“Great experience...”

Aug 15,2018
Minithumbup
By: 'Bow & Ellie'
Aug 15,2018
0 people found
this helpful
We had a great experience! Sarah made the whole process go smoothly and stress free. Any queries we had were answered quickly....
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“Fantastic Caxtons...”

Apr 17,2018
Minithumbup
By: 'Edward'
Apr 17,2018
1 people found
this helpful
Caxtons helped my group and I find a lovely 4 bedroom house in the City were we lived in the property for 2 years. For the last year Dan was our house manager. I have recommended Caxtons to all of my friends....
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Comment on agent fees
Good
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“I have been using Caxton's for four years now they ......”

Feb 28,2018
Minithumbup
By: 'Clare Lloyd'
Feb 28,2018
1 people found
this helpful
I have been using Caxton's for four years now they are extremely professional. Any queries I have they help me with. I would fully recommend them if you are considering renting out your property as mine has always been let with excellent tenants. Thank you ...
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Comment on agent fees
Good
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“We had a viewing with Dan a few weeks back, ......”

Dec 12,2017
Minithumbup
By: 'Alice Brent'
Dec 12,2017
1 people found
this helpful
We had a viewing with Dan a few weeks back, he showed us a number of different student properties in Canterbury, he even drove us around in his car as it was raining. He gave us all the information we needed and we took a ...
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“Excellent Service, very Professional and friendly. We've rented for a ......”

Oct 18,2017
Minithumbup
By: 'Jo and Rob'
Oct 18,2017
0 people found
this helpful
Excellent Service, very Professional and friendly. We've rented for a lot of years and this has by far been the best agents we've used....
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“I recommene Caxton agency. Proffesional advisor. Sarah helps us to ......”

Aug 29,2017
Minithumbup
By: 'Marcin'
Aug 29,2017
0 people found
this helpful
I recommene Caxton agency. Proffesional advisor. Sarah helps us to rent first flat. Very Good and quick contact with her Thank you...
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Comment on agent fees
Good
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“I am so glad I transferred my flat management to ......”

Jun 09,2017
Minithumbup
By: 'Su Hobson'
Jun 09,2017
0 people found
this helpful
I am so glad I transferred my flat management to Caxtons. Amelia has gone above and beyond to sort out a very tricky situation with my previous management company. I now feel so much better knowing it is in safe hands....
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“fantastic service received from Sarah. Made our moving experience very ......”

Mar 01,2017
Minithumbup
By: 'paige & Billy'
Mar 01,2017
0 people found
this helpful
fantastic service received from Sarah. Made our moving experience very easy and quick. So friendly and always there to answer my hundreds of queries!...
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Comment on agent fees
fees where brilliant
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“Sarah was very helpful throughout the whole process from the ......”

Feb 22,2017
Minithumbup
By: 'Anna and Karl'
Feb 22,2017
0 people found
this helpful
Sarah was very helpful throughout the whole process from the moment we viewed the property until the day we have signed the contract. She kept in touch with us about everything we needed to know and made things a lot easier for us. We want ...
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“Excellent service from start to finish. I would like to ......”

Jan 06,2017
Minithumbup
By: 'FATHI ZGARNI'
Jan 06,2017
0 people found
this helpful
Excellent service from start to finish. I would like to say a massive thank you to Sarah. She was very helpful from the start. she is a professional and extremely friendly. Thank you for your good and fast job! I would highly recommend Caxton's to ...
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Comment on agent fees
Excellent
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“The service was great. I was contacted as soon as ......”

Dec 13,2016
Minithumbup
By: 'Germaine'
Dec 13,2016
0 people found
this helpful
The service was great. I was contacted as soon as the previous interested person didn't go through with the flat. Amelia was very helpful and patient with my crazy work schedule and I got the keys pretty quickly. Couldn't believe how fast from reference check ...
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Comment on agent fees
I'm not too sure about agent's fees on the market but I'm told that the price was fair.
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“We have used Caxton's for a number of years to ......”

Jul 22,2016
Minithumbup
By: 'John'
Jul 22,2016
0 people found
this helpful
We have used Caxton's for a number of years to manage our rental property. They have always found very suitable clients in the past .We have now just completed a refurbished,with help from them, & have used Caxton's again. We are so pleased that they ...
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Comment on agent fees
Good
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“Amelia is friendly and efficient. I fell in love with ......”

Jul 22,2016
Minithumbup
By: 'Jenna'
Jul 22,2016
0 people found
this helpful
Amelia is friendly and efficient. I fell in love with the property we are about to move into and constantly emailed Amelia to enquire whether it was still available. She was helpful and really worked hard for us to enable us to obtain this property ...
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Comment on agent fees
Reasonable
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“My whole experience with Caxtons from start to finish has ......”

Jul 12,2016
Minithumbup
By: 'Rob Cloke'
Jul 12,2016
0 people found
this helpful
My whole experience with Caxtons from start to finish has been friendly, easy and professional. From arranging to view the property to moving in, Sarah was extremely helpful, personable and professional. Any questions or queries were dealt with extremely quickly and no problems arose through ...
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Comment on agent fees
Agent's fees were more reasonable than other agents and I felt (for the first time with a letting agency) that I was being provided a service, as caxtons sorted out everything for me.
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“Sarah has been brilliant at helping us with our move, ......”

Jun 27,2016
Minithumbup
By: 'Jade&David'
Jun 27,2016
0 people found
this helpful
Sarah has been brilliant at helping us with our move, she is quick and efficient at replying emails and queries. We wanted a quick move, 2 weeks from viewing the house to moving in was fantastic. Very grateful for her (continuing) help!...
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Comment on agent fees
Reasonable, no hidden fees or silly extras.
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“Quick and easy move, no stress. Got the keys within 2 ......”

Jun 22,2016
Minithumbup
By: 'Kim'
Jun 22,2016
0 people found
this helpful
Quick and easy move, no stress. Got the keys within 2 weeks of looking at our flat. Sarah was extremely helpful. Staff are really friendly....
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Comment on agent fees
Agent fees were affordable
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“Excellent service. It took approx 2 weeks from viewing the house ......”

May 03,2016
Minithumbup
By: 'Sophie Robinson'
May 03,2016
0 people found
this helpful
Excellent service. It took approx 2 weeks from viewing the house to receiving the keys to move in. Sarah is lovely, friendly, helpful and very efficient. I would highly recommend Caxton's to friends and family :-)...
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Comment on agent fees
Good
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“Sarah Singer is the best agent we ever met in ......”

Feb 26,2016
Minithumbup
By: 'Timea'
Feb 26,2016
0 people found
this helpful
Sarah Singer is the best agent we ever met in our life. She explained us everything and we moved in very fast. We recomand Sarah, because she is a professional and extremely friendly. Thank you for your good and fast job! Claxtons are the best! ...
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Comment on agent fees
Excellent
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“Excellent service from start to finish. I cannot rate Sarah ......”

Oct 13,2015
Minithumbup
By: 'David'
Oct 13,2015
0 people found
this helpful
Excellent service from start to finish. I cannot rate Sarah highly enough. She was very helpful from the start. I would defiantly recommend Caxtons....
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Comment on agent fees
Fair price for a good job
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“As a parent of a student we found Caxton's to ......”

Jul 31,2015
Minithumbup
By: 'Marion Dawkins'
Jul 31,2015
1 people found
this helpful
As a parent of a student we found Caxton's to be very helpful and with good cooperative landlords any issues were sorted very promptly. We feel the landlord was especially fair in dealing with any issues. Monies were dealt with promptly as well. Special thanks ...
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“Very helpful and friendly. Both my Fiance and I have ......”

Jul 14,2015
Minithumbup
By: 'Amanda Murray'
Jul 14,2015
0 people found
this helpful
Very helpful and friendly. Both my Fiance and I have found he service to be exceptional. We were given first choice on the property and were sent all relevant paperwork very quickly. The property was removed from the Web very quickly also, which helped to ...
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“Friendly, helpful and kept me informed along the way. Fee's ......”

Jun 15,2015
Minithumbup
By: 'Jolene'
Jun 15,2015
0 people found
this helpful
Friendly, helpful and kept me informed along the way. Fee's were very reasonable and overall great service. Would definitely recommend....
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“I would like to say a massive thank you to ......”

Apr 24,2015
Minithumbup
By: 'Joshua Stock'
Apr 24,2015
0 people found
this helpful
I would like to say a massive thank you to Amelia who me and my partner were dealing with when we were looking to rent our first property, we had a stressful time during this period and Amelia made the process very easy so it ...
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Comment on agent fees
The fee's were more than acceptable, no issues on them, other agent's fee's are extortionate but Caxtons, were just right!
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ARLA RICS NALS NLA




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5 0 28 10 0 0 0 0 0 0

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Last updated at 4:52 PM 15/08/2018 by Amelia Pavey

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View All 3 Branches


Caxtons - Canterbury, CT1
Canterbury
1 Castle Street, Canterbury CT1 2QF
(18)
Caxtons - Gillingham, ME7
Gillingham
Caxtons Commercial Ltd, Gillingham ME7 2YX
(25)
Caxtons - Gravesend, DA12
Gravesend
127 Windmill Street, Gravesend DA12 1BL
(0)


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