Established in 1999 with offices in Chester and Mold, Cavendish Rentals form
part of the Cavendish Group of Estate Agents.
Cavendish Rentals

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Properties for Sale
Properties to Rent

May 04,2017
Minithumbdown
By: 'BanExtortionaryAgentsFees'
May 04,2017
4 people found
this helpful
All staff here are lazy, they all want something for nothing, don't sort problems in the property until you threaten a formal complaint, then still send the most expensive contractor closest to them! my landlord is paying for a fully managed let, and for what?!? ...
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Comment on agent fees
Bad, sooner they ban these extortionate fees the better
Was this helpful? Yes
Jan 27,2017
Minithumbup
By: 'Anita Jones'
Jan 27,2017
0 people found
this helpful
I cannot praise the staff at Mold office enough. They manage my property let professionally and efficiently, whilst keeping me updated at all stages,of viewing, when it is on the market, right through to handover and inspection reports once occupied, I know my property ...
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Comment on agent fees
V. good
Was this helpful? Yes
Jul 26,2016
Minithumbdown
By: 'Rach28'
Jul 26,2016
3 people found
this helpful
Decided to rent a property with Cavendish Mold...big mistake. Firstly I had to pay £210 admission fees ... Not really sure what this went towards as i was emailed all my documents and I was expected to print them all out myself. [approx 100 or more ...
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Comment on agent fees
Terrible
Was this helpful? Yes
Jul 04,2016
Minithumbdown
By: 'AVOID AT ALL COSTS'
Jul 04,2016
1 people found
this helpful
This company are an absolute disgrace. Motivated by greed and no moral standards whatsoever. Shower broke first time I used it was fixed a month later. Hot water Boiler broke and was fixed a month later. Wasps nest in loft was told by Liza moffett ...
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What agent could do to change your mind?
High
Attached Files
Comment on agent fees
High
Was this helpful? Yes
Sep 01,2013
Minithumbdown
By: 'Chester'
Sep 01,2013
5 people found
this helpful
AWFUL! The house that we rented from Cavendish Rentals had numerous serious problems. Rusty & rotten pipes under the sink that burst causing a flood. A rotten kitchen roof that caved in & flooded. Broken taps on the kitchen sink that were eventually replaced with ...
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Jun 07,2013
Minithumbdown
By: 'Bobo'
Jun 07,2013
5 people found
this helpful
We tried 4 times to arrange a viewing with Cavendish rentals and each time the promised call back never materialised. In the end I was able to speak to someone who confirmed that they only offer viewings during office hours which are 0900 to 1700, Monday to Friday. ...
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What agent could do to change your mind?
1. Ensure that there is a robust mechanism in place so that emails are responded to 2. Ensure that call backs are made when they have been promised 3. Reconsider your viewing appointment policy in order to accommodate customers who work 4. If the policy cannot be changed then consider how you can work with customers in order to avoid lost business and reputational damage 5. Consider how you could communicate the limitations of your viewing policy in your adverts in order to avoid unnecessary disappointment to customers and creating failure demand for yourselves.
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Jan 10,2013
Minithumbdown
By: 'picky'
Jan 10,2013
10 people found
this helpful
disgraceful customer service on handed of the property I was not even greeted,carpets were soaking wet when I moved in, property turned mouldy aw a result damaging my furnwrite, I was then told I had to much furniture and to sleep with the windows ...
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What agent could do to change your mind?
sue balmforth needs to brush up on her customer service, I found her rude at no point was I even greeted,she ignored my questions or gave a one worded reply. Customer service is not high priority, no explanation on anything, paid ‚£58.00 book out fee ha lasted all of 2 minutes of cavendish time,disgracefull
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By: Rebecca whitehouse
Jan 27, 2016
View all comments (2)
Terrible awful money grabbers! Ended my tenancy 2 months prior to moving gave the exact date I wished to move and Karen took no notice of the date I gave (26th jan 2016) clearly on the phone and told me she would give til the 31st to "clean and sort the property" without telling me there would be a £120 charge. First time renters be aware this company do not inform you correctly. Maintainence is a joke I reported a broken toilet which still to this day has not been fixed. A broken ...
Jan 09,2013
Minithumbdown
By: 'reviewer'
Jan 09,2013
8 people found
this helpful
Using this agency while I was away, They had cowboys in to re-wire the electrics causing them to trip everytime the cooker was used. They had the carpets cleaned leaving them soaking wet causing damp throughout. Not an agency I would recommend. Property advertised for ...
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What agent could do to change your mind?
dont cut corners, to try and make a quick dollar.
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Oct 31,2011
Minithumbdown
By: 'Mr Follow-Up'
Oct 31,2011
8 people found
this helpful
Very disappointed in the lack of professionalism with this company. Individual was late, did not have information on the property and was in a rush. She stated she had other appointments.Will never recommend this agency. Tried to speak to a supervisor, but was not ...
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Was this helpful? Yes



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Agent Fees

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Complaints Procedure

No procedure available.

Awards won by Cavendish Rentals

Individual Branch Awards


Office 1
Grosvenor House 13 Grosvenor Street, Chester CH1 2DD
(3)
Office 2
Alliance House/High Street, Mold CH7 1AZ
(6)


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