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Castles (Swindon)

4.8/5, 445 Reviews
96% Recommended

91% sales valuation accuracy

93% sales fee satisfaction

Contact Us
Established in 2002 by managing director Mark Noble, Castles open 6 days a week offering a comprehensive service including sales, lettings, property management and mortgage services. We have been hand picked by the relocation agent network and the guild of professional estate agents as their exclusive representati
ves in Swindon.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale91.00%93.00%£60,000£2,200,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
44147314851343546
Address

Castles (Swindon)
Westcott House, 47-49 Commercial RoadSwindon, Wiltshire
SN1 5NX
01793 611677

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:15 - 18:30
  2. 08:15 - 18:30
  3. 08:15 - 18:30
  4. 08:15 - 18:30
  5. 08:15 - 18:00
  6. 08:45 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
Social Media
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Latest Properties

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Images and Videos
BRANCH ASSET
I found Michael, exceptional ...

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5 Star Review
UserName

By : 'Vince'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : 20
Sold price : £165000
Would you recommend ? : Yes
Postcode : SN

9 Feb 2017
People found this helpful0

I found Michael, exceptional and very professional to deal with. Gave all the information in advance booked appointments as required and organised professionally. Followed up after each visit. Also sent any properties he thought might be of interest. I couldn't have asked for ... Read Full Review


Comments on Agent Fees

I don't know to be honest

Comments (0)Was this helpful?:
Micheal was helpful ...

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5 Star Review
UserName

By : 'Emily'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SN5

9 Feb 2017
People found this helpful0

Micheal was helpful throughout our house search! Micheal was friendly when we met for viewings, he was early and did not rush us around he ensured we took our time so we could get a feel for the different properties we viewed. Micheal offered lots of advice and had lots of knowledge about the ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Having worked with Mark and ...

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5 Star Review
UserName

By : 'Gooner82'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SN2

2 Feb 2017
People found this helpful0

Having worked with Mark and Chris I was impressed with their professionalism and integrity. It wasn't the stereotypical estate agent experience, in fact quite the opposite. Chris was excellent when he valued our house. Complimentary and realistic with a simple strategy. Mark was approachable and ... Read Full Review


Comments on Agent Fees

Fair (competitive but not cheap) Castles clearly value their customer service

Comments (0)Was this helpful?:
Muhammed has been really ...

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5 Star Review

By : 'A'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Sold price : £175000
Would you recommend ? : Yes
Postcode : SN1

1 Feb 2017
People found this helpful0

Muhammed has been really supportive and helpful in my purchase. Recommending alternatives from my initial search to helping me get the best deal from the ... Read Full Review

Comments (0)Was this helpful?:
I found Mr Michael Hughes ...

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4 Star Review
UserName

UserName

By : 'Olivia'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SN3

30 Jan 2017
People found this helpful0

I found Mr Michael Hughes very helpful and positive in my property search. Mr Hughes always went the extra mile, which I felt very comforting being a first time buyer. He was always happy to help, and willing to answer any questions I ... Read Full Review

Comments (0)Was this helpful?:
Both purchased and sold ...

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5 Star Review
UserName

By : 'Bridge-Bailey's'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SN5

28 Jan 2017
People found this helpful0

Both purchased and sold through Castles. Very professional and lovely to work with. When the sale of our house fell through they helped convince the owner who we were purchasing from to give us chance to find a new buyer. Always on hand to answer questions and give an update. Excellent bookings ... Read Full Review


Comments on Agent Fees

Well worth the fees for the time and effort this company invests.

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Great service from Muhammed. ...

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5 Star Review

By : 'Ameliadaisy'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : 20
Would you recommend ? : Yes
Postcode : SN3

27 Jan 2017
People found this helpful0

Great service from Muhammed. I phoned to view a property and he brought the keys for an alternative he thought I might want to see. Great service very ... Read Full Review

Comments (0)Was this helpful?:
Made my whole purchase ...

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5 Star Review
UserName

By : 'Terry'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SN3

26 Jan 2017
People found this helpful0

Made my whole purchase experience stress free. The time span to reply to and query exceeded expectations. From visiting the property to arranging mortgage, Simon and Lynne at Castles assisted all the ... Read Full Review

Comments (0)Was this helpful?:
We have been delighted with ...

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5 Star Review
UserName

By : 'Richard'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SN4

23 Jan 2017
People found this helpful0

We have been delighted with the quality and frequency of communication with Castles. Our queries have been quickly and courteously dealt with and promises of calling back have been delivered upon. After viewing Castle's have been quick in following up with the viewers and gave comprehensive ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
If you really want to know ...

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5 Star Review

By : 'The'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Letting (Property Management)
Sold price : £168
Would you recommend ? : Yes
Postcode : SN25

23 Jan 2017
People found this helpful1

If you really want to know Castle's is the place to go. I'd like to tell you, I think I should, they organise everything, and are SO GOOD. If you want to buy or sell, the service is great, they do EXCEL. Use their service and you will agree. A Good Choice made, as it was for ... Read Full Review

Comments (0)Was this helpful?:
Muhammed has been fantastic ...

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5 Star Review

By : 'Bikal'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Sold price : £188500
Would you recommend ? : Yes
Postcode : SN3

19 Jan 2017
People found this helpful0

Muhammed has been fantastic throughout the process of property search. Always approachable and friendly, I will not hesitate to use him again. Even though I was pretty much busy all the time, he helped me throughout the ... Read Full Review

Comments (0)Was this helpful?:
Castles were the most active ...

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5 Star Review
UserName

By : 'David'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SN15

19 Jan 2017
People found this helpful0

Castles were the most active and communicative of all the agents I registered with when looking to move house so I thought I should take them up on their offer to value my house. Chris Taylor offered to come around the same day, out of normal working hours and spent time explaining what Castles ... Read Full Review


Comments on Agent Fees

Very reasonable for the level of service provided.

Comments (0)Was this helpful?:
1st class service from the ...

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5 Star Review
UserName

By : 'Devon'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SN3

9 Jan 2017
People found this helpful0

1st class service from the initial viewing right the way through to the offer being accepted. Lottie was extremely professional on our first viewing, even when I put pressure on her for certain information she remained un-flustered and courteous. Michael showed us around the property the second ... Read Full Review

Comments (0)Was this helpful?:
muhammed has been fantastic ...

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5 Star Review

By : 'Jordan'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SN1

6 Jan 2017
People found this helpful0

muhammed has been fantastic during our property search. He is polite, enthusiastic and by far the best estate agent We have had the pleasure of dealing with. We would not hesitate on using him again in the future and would highly recommend his ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Muhammed has been very ...

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5 Star Review

By : 'Andy'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SN3

23 Dec 2016
People found this helpful0

Muhammed has been very helpful and informative with us on the purchase of our property . Easy to talk to and easy to get hold of. Muhammed gave us the answers to our questions very quickly ... Read Full Review

Comments (0)Was this helpful?:
We dealt with Michael ...

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5 Star Review
UserName

By : 'Eilish'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SN2

23 Dec 2016
People found this helpful0

We dealt with Michael recently to find and purchase a house. From the outset, Michael was informative and helpful. He kept us informed throughout the process. It was a pleasure to deal with Michael on this ... Read Full Review

Comments (0)Was this helpful?:
Katie has been very ...

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5 Star Review

By : 'Siva'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SN1

22 Dec 2016
People found this helpful0

Katie has been very proactive, kind and helpful in answering all the questions with swift and accurate response. Very friendly and approachable for any clarifications, has been giving full clarity on the process and the status. The staff (especially Katie Page, Charly Traynor-Paget & Bethany ... Read Full Review

Comments (0)Was this helpful?:
Castles have been very ...

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4 Star Review

By : 'Mel'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Vendor)
Sold price : £160
Would you recommend ? : Yes
Postcode : SN2

16 Dec 2016
People found this helpful0

Castles have been very helpful and professional in assisting with our house sale. A few little hiccups with regards to communications but overall I am pleased to have sold my house through ... Read Full Review

Comments (0)Was this helpful?:
Katie has been kind and ...

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5 Star Review

By : 'Guillermo'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SN1

9 Dec 2016
People found this helpful0

Katie has been kind and helpful, and answered fast to all the questions I had. The whole process has been quite fast and ... Read Full Review

Comments (0)Was this helpful?:
Muhammed is always on hand, ...

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5 Star Review
UserName

By : 'N'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Sold price : £177000
Would you recommend ? : Yes
Postcode : SN15

7 Dec 2016
People found this helpful0

Muhammed is always on hand, always seems to know what's going on. In general the office communicates well as part of a team. I found him helpful, direct and informative. If it where not for his phone call we would not have purchased our most recent project. Having him on hand was key to our ... Read Full Review


Comments on Agent Fees

Reasonable for the service, above national average cost but an above average service.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 1/7/2016, 10:44:07 AM by allAgents

Awards won by Castles (Swindon)

Regional Awards Won by Castles (Swindon)

Individual Branch Awards

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