The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 445 Reviews
96% Recommended
91% sales valuation accuracy
93% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 91.00% | 93.00% | £60,000 | £2,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 1 | 47 | 3 | 148 | 5 | 134 | 3 | 54 | 6 |
Castles (Swindon)
Westcott House, 47-49 Commercial Road, Swindon, Wiltshire
SN1 5NX
01793 611677






By : 'Vince'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : 20
Sold price : £165000
Would you recommend ? : Yes
Postcode : SN
I found Michael, exceptional and very professional to deal with. Gave all the information in advance booked appointments as required and organised professionally. Followed up after each visit. Also sent any properties he thought might be of interest. I couldn't have asked for ... Read Full Review
I don't know to be honest

By : 'Emily'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SN5
Micheal was helpful throughout our house search! Micheal was friendly when we met for viewings, he was early and did not rush us around he ensured we took our time so we could get a feel for the different properties we viewed. Micheal offered lots of advice and had lots of knowledge about the ... Read Full Review
Good

By : 'Gooner82'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SN2
Having worked with Mark and Chris I was impressed with their professionalism and integrity. It wasn't the stereotypical estate agent experience, in fact quite the opposite. Chris was excellent when he valued our house. Complimentary and realistic with a simple strategy. Mark was approachable and ... Read Full Review
Fair (competitive but not cheap) Castles clearly value their customer service
By : 'A'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Sold price : £175000
Would you recommend ? : Yes
Postcode : SN1
Muhammed has been really supportive and helpful in my purchase. Recommending alternatives from my initial search to helping me get the best deal from the ... Read Full Review


By : 'Olivia'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SN3
I found Mr Michael Hughes very helpful and positive in my property search. Mr Hughes always went the extra mile, which I felt very comforting being a first time buyer. He was always happy to help, and willing to answer any questions I ... Read Full Review

By : 'Bridge-Bailey's'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SN5
Both purchased and sold through Castles. Very professional and lovely to work with. When the sale of our house fell through they helped convince the owner who we were purchasing from to give us chance to find a new buyer. Always on hand to answer questions and give an update. Excellent bookings ... Read Full Review
Well worth the fees for the time and effort this company invests.
By : 'Ameliadaisy'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : 20
Would you recommend ? : Yes
Postcode : SN3
Great service from Muhammed. I phoned to view a property and he brought the keys for an alternative he thought I might want to see. Great service very ... Read Full Review

By : 'Terry'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SN3
Made my whole purchase experience stress free. The time span to reply to and query exceeded expectations. From visiting the property to arranging mortgage, Simon and Lynne at Castles assisted all the ... Read Full Review

By : 'Richard'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SN4
We have been delighted with the quality and frequency of communication with Castles. Our queries have been quickly and courteously dealt with and promises of calling back have been delivered upon. After viewing Castle's have been quick in following up with the viewers and gave comprehensive ... Read Full Review
Good
By : 'The'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Letting (Property Management)
Sold price : £168
Would you recommend ? : Yes
Postcode : SN25
If you really want to know Castle's is the place to go. I'd like to tell you, I think I should, they organise everything, and are SO GOOD. If you want to buy or sell, the service is great, they do EXCEL. Use their service and you will agree. A Good Choice made, as it was for ... Read Full Review
By : 'Bikal'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Sold price : £188500
Would you recommend ? : Yes
Postcode : SN3
Muhammed has been fantastic throughout the process of property search. Always approachable and friendly, I will not hesitate to use him again. Even though I was pretty much busy all the time, he helped me throughout the ... Read Full Review

By : 'David'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SN15
Castles were the most active and communicative of all the agents I registered with when looking to move house so I thought I should take them up on their offer to value my house. Chris Taylor offered to come around the same day, out of normal working hours and spent time explaining what Castles ... Read Full Review
Very reasonable for the level of service provided.

By : 'Devon'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SN3
1st class service from the initial viewing right the way through to the offer being accepted. Lottie was extremely professional on our first viewing, even when I put pressure on her for certain information she remained un-flustered and courteous. Michael showed us around the property the second ... Read Full Review
By : 'Jordan'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SN1
muhammed has been fantastic during our property search. He is polite, enthusiastic and by far the best estate agent We have had the pleasure of dealing with. We would not hesitate on using him again in the future and would highly recommend his ... Read Full Review
Good
By : 'Andy'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SN3
Muhammed has been very helpful and informative with us on the purchase of our property . Easy to talk to and easy to get hold of. Muhammed gave us the answers to our questions very quickly ... Read Full Review

By : 'Eilish'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SN2
We dealt with Michael recently to find and purchase a house. From the outset, Michael was informative and helpful. He kept us informed throughout the process. It was a pleasure to deal with Michael on this ... Read Full Review
By : 'Siva'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SN1
Katie has been very proactive, kind and helpful in answering all the questions with swift and accurate response. Very friendly and approachable for any clarifications, has been giving full clarity on the process and the status. The staff (especially Katie Page, Charly Traynor-Paget & Bethany ... Read Full Review
By : 'Mel'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Vendor)
Sold price : £160
Would you recommend ? : Yes
Postcode : SN2
Castles have been very helpful and professional in assisting with our house sale. A few little hiccups with regards to communications but overall I am pleased to have sold my house through ... Read Full Review
By : 'Guillermo'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SN1
Katie has been kind and helpful, and answered fast to all the questions I had. The whole process has been quite fast and ... Read Full Review

By : 'N'
Branch : Castles Swindon, Westcott House, 47-49 Commercial Road
Services : Sales (As a Buyer)
Sold price : £177000
Would you recommend ? : Yes
Postcode : SN15
Muhammed is always on hand, always seems to know what's going on. In general the office communicates well as part of a team. I found him helpful, direct and informative. If it where not for his phone call we would not have purchased our most recent project. Having him on hand was key to our ... Read Full Review
Reasonable for the service, above national average cost but an above average service.
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Last updated at 1/7/2016, 10:44:07 AM by allAgents