100% sales valuation accuracy
100% sales fee satisfaction
For a friendly team you can trust, talk to Castles. Our team of property professionals has built a reputation for a friendly and professional service.We combine the traditional virtues of customer care with 21st century technology to deliver consistently outstanding results. Unique levels of website integration and a dedicated ...
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For a friendly team you can trust, talk to Castles. Our team of property professionals has built a reputation for a friendly and professional service.
We combine the traditional virtues of customer care with 21st century technology to deliver consistently outstanding results. Unique levels of website integration and a dedicated client login area provide up to the minute information and client feedback for buyers, sellers, landlords and tenants
We combine the traditional virtues of customer care with 21st century technology to deliver consistently outstanding results. Unique levels of website integration and a dedicated client login area provide up to the minute information and client feedback for buyers, sellers, landlords and tenants
Latest Reviews
View all Reviews 111
12th Nov 2015
reviewed by 'Bre'
26th Jun 2014
reviewed by 'Tanzy'
22nd Oct 2013
reviewed by 'V Coppock'
11th Apr 2013
reviewed by 'Val'
9th Jul 2012
reviewed by 'W Evans'
15th Jun 2012
reviewed by 'Kerry Hudson'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £247,000 | £247,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 1 | 0 | 55 | 1 | 45 | 0 | 1 | 1 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Nov 12,2015
Nov 12,2015
0
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I have been looking for a while to rent and Kelly responded to my emails quickly which made me feel like an important customer. I have asked a lot of questions and she has always responded. . I can not vouch for other members as Kelly ...
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Comment on agent fees
None
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Jun 26,2014
Jun 26,2014
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Duncan and Marina sold my house in a week! They made the transaction as hassle free as possible. I was kept completely in the loop and nothing was to much trouble, Duncan even went out of his way to pick up some missing paperwork for ...
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Oct 22,2013
Oct 22,2013
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We can't recommend Marvellous Marina and her fantastic team at Castles enough.
Although the property didn't sell it certainly wasn't due to lack of enthusiasm or determination from everyone in the office.
We were kept up to date with everything every step of the way. ...
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Apr 11,2013
Apr 11,2013
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Thank you to the staff at Farnham office, for make the sale of my property as pleasant as possible . They do their job with skill and ease to make live run smoothly . From a very pleased customer !!! Val...
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Jul 09,2012
Jul 09,2012
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Neil was originally with Betteridge, but transferred to Castles as Betteridge ceased trading. He was helpful and came to the property to meet us when requested over the course of 3 viewings. Overall he was friendly and helpful and the service was generally good. The only ...
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Jun 15,2012
Jun 15,2012
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Castles were fantastic,they kept me informed of every stage.
It had a very personal feel, it made it very easy to talk to them....
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Jun 08,2012
Jun 08,2012
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Steve dealt with us in a professional and efficient manner from our very first viewing through to completion of the property. He worked with us to negoitate a good price and then dealt with the issues and problems along the way, several times when all ...
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May 31,2012
May 31,2012
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Secured a purchaser within days of re-marketing the property ( previous buyers, found through Farnham office pulled out as their purchaser did likewise).
Kept fully up to date with how the sale was progressing and completed within 8 weeks! ( A remarkable event in itself these days.)
Excellent ,...
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May 15,2012
May 15,2012
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Excellent staff, very helpful and they also gave the most accurate valuation of our property. We liked the fact that Neil sent a letter before he came round introducing himself. They may not be the largest in Aldershot but we really liked the personal attention ...
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May 03,2012
May 03,2012
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We instructed castles having already seen a property we liked but didn't have much hope in selling in time to be able to offer on the property. However we had a near asking price offer within 24hours of the property going on the market. We ...
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Apr 23,2012
Apr 23,2012
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All of my dealings with Kelly have been very positive and her approach to any issues i have raised have been professional and prompt. I would definitely recommend her and the team to my other landlord friends. I have other properties that i will move ...
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Apr 02,2012
Apr 02,2012
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We have recently completed on the sale of our house through Castles in Farnham. We are a demanding couple, who expect very high standards, and we were absolutely delighted with the service from Steve and his team. Updates were frequent, negotiations were smooth, and the ...
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Mar 21,2012
Mar 21,2012
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Myself and partner purchased our first property through Castles and found the whole process very straight forward, thanks to Steve. Compared to some other agents in Farnham, Steve was very honest and did everything to ensure the whole process went as smoothly as possible. We ...
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Mar 10,2012
Mar 10,2012
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I have just bought a flat through Castles in Farnham. It was a bit of a rollercoaster and I nearly withdrew from the purchase due to a number of issues with the vendor. Steve was very patient and supportive throughout the process. He invested a ...
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Mar 06,2012
Mar 06,2012
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Having changed agents to use Castles they did an excellent job in a difficult market to sell my property. An acceptable offer was made in 4 weeks but the purchaser subsequently withdraw as their own sale fell through. 3 weeks later another purchaser was found. I was ...
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Mar 04,2012
Mar 04,2012
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It seemed like we were never going to get the property due to various legal problems, not helped by having 15 other interested buyers, however the team at Castles stuck with us and supported us throughout the process and we are now the proud owners of ...
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Mar 03,2012
Mar 03,2012
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Brilliant, always informed of everything as soon as we needed to know it. Would definately use them again...
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Mar 02,2012
Mar 02,2012
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We were in the lucky position of only having to sell our house, but I was very sanguine (bearing in mind the apparent state of the market) as to our chances when I first spoke to Steve just before Xmas 2011. He was absolutely certain it ...
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Feb 16,2012
Feb 16,2012
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We received excellent professional advice from Steve relating to the relative advantages/disadvantages of selling or letting our flat (a small ground floor flat in a property containing 6 other flats very close to Farnham town centre). Having decided to hold on ownership of the property ...
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Feb 12,2012
Feb 12,2012
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From purchase to letting the property, the service from Castles was excellent!...
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Feb 10,2012
Feb 10,2012
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I found al the staff at Castles very trustworthy, professional and excellent to deal with. Tracy and Steve help my make the right decisions in both renting and selling my property. There is always someone in the office to help you and they really seem ...
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Jan 18,2012
Jan 18,2012
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We have just completed and are very pleased with the quality and level of service Castles provided, Duncan, Simon and Debbie were friendly, professional, helpful and accomodating.
Having used several estate agents in the area over the past few years and dissapointed with most of ...
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Jan 09,2012
Jan 09,2012
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At all times I was most impressed by the strong and patient rapport the team had built with the vendor which ensured a smooth purchase. Key for me was the open, honest, accessible and effective communications from Castles throughout. A nice touch was a completion ...
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Jan 09,2012
Jan 09,2012
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Just completed on the sale of our house in Farnham...
I have nothing but praise for the friendly service and support that we have received from Castles over the last few months... even when the sale was delayed it seemed that Steve and Donna were ...
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Dec 27,2011
Dec 27,2011
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Great service, always available to help (Duncan). We arranged the viewing with Simon- he's very patient, always smiling and really helpful. We had viewings with other agents from different agencies but Castles, Simon in particular, are the best.
Would recommend to use them....
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Dec 25,2011
Dec 25,2011
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The best estate agent we have ever used, a very difficult purchase due to lots of issues with the seller but Duncan put himself out to sort issues and keep us informed every step of the way!
Even arrived to give us the keys and ...
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Dec 24,2011
Dec 24,2011
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We were very pleased with the service we received from Duncan and his team. They were very responsive and were excellent in terms of communication. We were kept informed of each development in the selling process and even when the key agents were away the ...
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Dec 22,2011
Dec 22,2011
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Competitive rates, Good market knowledge. I was satisfied with how the Sale of my house was conducted.
I would recommend Castles and their Services....
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Dec 22,2011
Dec 22,2011
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I found Castles to be very efficient and helpful keeping me informed throughout the process.
Great customer service. I would not hesitate to recommend Castles to friends and family....
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Dec 21,2011
Dec 21,2011
0
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A savvy and personalised service with an excellent knowledge of the property market and property marketing, Castles provided the most accurate valuation and great images for the sale of our property. Their work with progressing the sale was really spot on and I would definitely ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
