• Simon Legge
    Simon Legge
  • Mark Noble
    Mark Noble
  • Chris Taylor
    Chris Taylor
  • Austen Gray
    Austen Gray
  • Tyler Rouse
    Tyler Rouse
  • Anna Rouse
    Anna Rouse
  • Lisa Noble
    Lisa Noble
  • Claire Steele
    Claire Steele
  • Lynne Cox
    Lynne Cox
  • Michael Hughes
    Michael Hughes
  • Katie Page
    Katie Page
  • Bethany Casey
    Bethany Casey
  • Debbie Spice
    Debbie Spice
  • Muhammed Rahman
    Muhammed Rahman
  • Lottie Cornwall
    Lottie Cornwall
  • Paul Whiteside
    Paul Whiteside
  • Tracey Vasko
    Tracey Vasko
  • Sophie Thomas
    Sophie Thomas
  • Tess Barrett
    Tess Barrett
Established in 2002 by managing director Mark Noble, Castles have long been recognised as one of Swindon's leading estate agents, we have recently moved into new offices offering our estate agency and lettings clients and customers a fresh and relaxing environment to discuss all their property needs.

We offer a full range of services including free market and rental appraisals, property management and we have excellent partnerships allowing us to offer mortgage consultations, conveyancing, en
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Properties for sale
Properties for rent
Apr 24,2017
Minithumbup
Simon Legge
By:
Apr 24,2017
Featured Review
0 people found
this helpful
Simon Legge was extremely professional throughout the process of selling our house. He advised us on the best course of action and ensured that all parties were informed at at all stages. There was complete transparency and at no stage did we feel pressured or uncomfortable on how to proceed. Thank you Simon for a smooth house sale....
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Comment on agent fees
N/A
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Apr 18,2017
Minithumbup
Michael Hughes
By:
Apr 18,2017
Featured Review
0 people found
this helpful
My wife and I worked closely with Mike to assist us in sourcing a buy to let property in the Swindon area. We found him to be extremely personable, professional and helpful. We never found him to be pushy or providing us with unsuitable options, rather, having taken the time to understand our needs, he worked to ensure we had the information needed, maintained close contact and was a pleasure to know....
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Apr 16,2017
Minithumbup
Muhammed Rahman
By:
Apr 16,2017
Featured Review
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this helpful
We are so happy about his customer service. He helps a lot to find out a right house for us. We are happy to recommend to our family and friends too. We are happy with the services.....
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Apr 13,2017
Minithumbup
Anna Rouse
Katie Page
By:
Apr 13,2017
Featured Review
0 people found
this helpful
I would like to take this opportunity to thank Anna, Katie and Bethany at Castles Letting Agents Swindon for their absolute fantastic customer services in helping me find and move into my new property. I have been a Hotel Manager for over 19 years working with large branded Hotels like Hilton and Holiday Inn and it is rare to find attention to detail and a friendly approach in poeple. These three individuals mentioned above have truly exceeded my expectations. Thank you for your friendliness and...
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Comment on agent fees
Very good
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Apr 13,2017
Minithumbup
Michael Hughes
Chris Taylor
By:
Apr 13,2017
Featured Review
0 people found
this helpful
I am so glad we chose castles estate agents to sell our property. Right from the start they have been informative, friendly, proffesional and always available if you need them (even rather late into the evening when most other agents are finished for the day). Chris valued our property and he was the reason we decided to sell with castles. He made everything transparent and explained the whole process throughly. Chris is really friendly and relaxed, just the person you need when you are starting...
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Comment on agent fees
I know we could of paid less with an online (do it yourself) agent, but as far as I'm concerned they definitely earned their money. The service we got was outstanding.
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Apr 13,2017
Minithumbup
By:
Apr 13,2017
0 people found
this helpful
The letting team staff at Castles have proved themselves to be very efficient, helpful and organised in dealing with all aspects of managing property lettings. From the initial marketing through to letting and managing a tenanted property on a long term basis....
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Comment on agent fees
Reasonable
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Apr 13,2017
Minithumbup
Anna Rouse
Austen Gray
By:
Apr 13,2017
0 people found
this helpful
I am writing this review because of my unceasing admiration for the team at Castles Swindon. Having bought and sold numerous times with this agent their expertise and knowledge of the market was second to none. They do not over inflate and hype up, they just give an honest and REALiSTiC smarket appraisal. I recently gave up property renovation in the u.k and moved to Zante in Greece. I needed to rent a property in Swindon and it was without any hesitation approached Anna Rouse and her team a...
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Comment on agent fees
Excellent
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Apr 11,2017
Minithumbdown
By:
Apr 11,2017
10 people found
this helpful
Very bad agency regarding letting management. - Poor tenant introduction procedures - Not attending to damage to property - Not following up on quotes or remedial work required - Not following up despite calls Very unprofessional & unethical. You will be revolved around the office and made to run around 10 different staff members and each lacking or denying any knowledge of what they or their colleagues are supposed to do. Overall disgrace to this industry as either they do not...
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Comment on agent fees
High fees - poor service
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By: Mark Noble
Apr 13, 2017
View all comments (1)
Meena, I am very sorry for the way you have been left feeling and at Castles we take pride in the service we offer our clients and customers hence the number of positive reviews on this website. Clearly, you are unhappy with the service you received and I am more than happy to discuss this with you, please contact me at the office. Regards Mark Noble, Managing Director ...
Apr 10,2017
Minithumbup
Tess Barrett
By:
Apr 10,2017
0 people found
this helpful
Tess was an absolute pleasure to deal with. I had spent many weeks talking to many estate agents and not one of them came up to the standards that Tess delivered. Having previously owned a premium retail business, Tess demonstrated outstanding sales techniques that I would have been proud to have in my business, and then to find out that she has only been in the industry a matter of weeks, cements her ability and potential to achieve great heights in her new career. She is a true credit to Ca...
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Comment on agent fees
N/A
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Apr 08,2017
Minithumbup
By:
Apr 08,2017
0 people found
this helpful
Very kind and very prompt. She responded straight away and she answered all the questions quickly. The house is nice and we are really pleased....
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Apr 06,2017
Minithumbup
Muhammed Rahman
By:
Apr 06,2017
0 people found
this helpful
Great salesman, helped me find exactly what I was looking for. Threw him a few curve balls with cancellation of viewings, but took it in his stride and was very understanding. Would definately recommend castles from my experience with muhammed....
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Comment on agent fees
Not applicable
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Mar 29,2017
Minithumbup
Tyler Rouse
Austen Gray
By:
Mar 29,2017
0 people found
this helpful
Moving with castles, not a problem, No stress, hassle free and fantastic communication throughout. Delighted with the service would reccomend to family and friends....
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Comment on agent fees
Agents fees are standard across the board.
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Mar 20,2017
Minithumbup
Katie Page
By:
Mar 20,2017
0 people found
this helpful
When it came time to rent a house, I went online and saw the amazing reviews Castles had. I am very pleased to say that they were true. The whole process was easy and simple, with the agents being available for anything. I hve to highlight a staff member: Katie Page. If it wasn't for her, I wouldn't have had such a smooth transition to my new house. Thank you for everything!...
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Mar 20,2017
Minithumbup
Muhammed Rahman
By:
Mar 20,2017
0 people found
this helpful
When looking for our first property it was a delight to be assisted by Muhammed Rahman. He was friendly, knowledgeable and really supportive in our search. As he was fully aware of our search criteria he was able to show us a range of suitable properties and was always great at calling me after a viewing to see how it went so that he could tailor the search. Overall it was really enjoyable viewing properties and himself and other staff made the process really relaxed....
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Comment on agent fees
N/A.
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Mar 07,2017
Minithumbup
Lottie Cornwall
Austen Gray
By:
Mar 07,2017
0 people found
this helpful
Was recommended by a friend what great service,kept informed austen was great had loads of viewings set up within 2 days of going on market And house sold straight away thanks to lottie and team would recommend castles to all...
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Comment on agent fees
Can get cheaper but doubt they would be as good
Was this helpful? Yes
Mar 07,2017
Minithumbup
Michael Hughes
By:
Mar 07,2017
0 people found
this helpful
Micheal was most helpful and nothing was too much trouble Brett showed us around and did not pressurize us at all He was most professional Both gentlemen made the experience very relaxed and smoot...
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Feb 20,2017
Minithumbup
Muhammed Rahman
By:
Feb 20,2017
0 people found
this helpful
Muhammed Rahman has been very professional at all times. He has kept us up to date, he is very well mannered and client focused. He goes the extra mile and this is really appreciated. He makes selling your home a much easier process, I would highly recommend Muhammed to anyone thinking of selling their home Exceptional in his role and I wish him all the best for the future....
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Comment on agent fees
good
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Feb 17,2017
Minithumbup
Michael Hughes
By:
Feb 17,2017
0 people found
this helpful
Michael Hughes was highly recommended to me by an old friend who said he has looked after her house hunting needs incredibly well with the utmost professionalism and she was was absolutely right, Mike has been on the ball from the moment we expressed an interest in going with Castles as our estate agent to sell our house , follow up calls a plenty , attention to detail , super genuine and friendly , couldn't ask for more to be honest :)...
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Comment on agent fees
Happy with the fees :)
Was this helpful? Yes
Feb 15,2017
Minithumbup
By:
Feb 15,2017
0 people found
this helpful
Professional and responsive. Good outfit. Generated a number if viewings and provided good feedback. All staff members contributed. Happy with price. Would recommend....
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Comment on agent fees
Average
Was this helpful? Yes
Feb 11,2017
Minithumbup
Michael Hughes
By:
Feb 11,2017
0 people found
this helpful
Fantastic service. I am not one for writing reviews but felt I must on this occasion as I am impressed with Mike. I have been viewing properties with many other estate agents as well. But the amount of time and effort he puts in is incredible. Although I didn't buy property from Castles but if you are looking forward I would highly recommend him as your estate agent....
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Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Although I did not buy through Castles (but did use their recommendation of solicitor) - Brett has been understanding of my personal circumstances throughout my property search and I would recommend him as an agent....
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Feb 10,2017
Minithumbup
Michael Hughes
By:
Feb 10,2017
0 people found
this helpful
Would like to thank Mike for being so helpful in our house hunting process. He was very friendly and professional and kept me up to date at all times. He managed to get some questions I had answered very promptly by the vendor which I really appreciated. Thanks Mike!...
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Feb 09,2017
Minithumbup
Michael Hughes
By:
Feb 09,2017
0 people found
this helpful
Micheal was helpful throughout our house search! Micheal was friendly when we met for viewings, he was early and did not rush us around he ensured we took our time so we could get a feel for the different properties we viewed. Micheal offered lots of advice and had lots of knowledge about the properties he was showing us. Overall we were thrilled with the service Micheal provided us! Thank you Micheal....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 09,2017
Minithumbup
Michael Hughes
By:
Feb 09,2017
0 people found
this helpful
I found Michael, exceptional and very professional to deal with. Gave all the information in advance booked appointments as required and organised professionally. Followed up after each visit. Also sent any properties he thought might be of interest. I couldn't have asked for more....
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Comment on agent fees
I don't know to be honest
Was this helpful? Yes
Feb 09,2017
Minithumbup
By:
Feb 09,2017
1 people found
this helpful
We are first time buyers and are new to the Swindon area, we began our day meeting with Hannah from the Mortgage Advice Bureau who was very helpful and informative, after this we had our first viewing with Brett who made us feel very welcome and was extremely helpful during the viewing, the process that continued has been very smooth and we are grateful for the quick responses we received from Brett when making offers for the property we really liked, we look forward to working with him in the f...
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Comment on agent fees
N/A
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Feb 02,2017
Minithumbup
Chris Taylor
Mark Noble
By:
Feb 02,2017
0 people found
this helpful
Having worked with Mark and Chris I was impressed with their professionalism and integrity. It wasn't the stereotypical estate agent experience, in fact quite the opposite. Chris was excellent when he valued our house. Complimentary and realistic with a simple strategy. Mark was approachable and fair and an excellent source of knowledge. I experienced underhand tactics via other estate agents and was pleased that Catles rose above this. We decided not to sell in the end, a personal choice and...
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Comment on agent fees
Fair (competitive but not cheap) Castles clearly value their customer service
Was this helpful? Yes
Feb 01,2017
Minithumbup
Muhammed Rahman
By:
Feb 01,2017
0 people found
this helpful
Muhammed has been really supportive and helpful in my purchase. Recommending alternatives from my initial search to helping me get the best deal from the solicitors....
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Jan 30,2017
Minithumbup
Michael Hughes
Michael Hughes
By:
Jan 30,2017
0 people found
this helpful
I found Mr Michael Hughes very helpful and positive in my property search. Mr Hughes always went the extra mile, which I felt very comforting being a first time buyer. He was always happy to help, and willing to answer any questions I had....
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Jan 28,2017
Minithumbup
Michael Hughes
By:
Jan 28,2017
0 people found
this helpful
Both purchased and sold through Castles. Very professional and lovely to work with. When the sale of our house fell through they helped convince the owner who we were purchasing from to give us chance to find a new buyer. Always on hand to answer questions and give an update. Excellent bookings system and definitely put in the leg work for you....
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Comment on agent fees
Well worth the fees for the time and effort this company invests.
Was this helpful? Yes
Jan 27,2017
Minithumbup
Muhammed Rahman
By:
Jan 27,2017
0 people found
this helpful
Great service from Muhammed. I phoned to view a property and he brought the keys for an alternative he thought I might want to see. Great service very impressed.x...
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Jan 26,2017
Minithumbup
Simon Legge
Lynne Cox
By:
Jan 26,2017
0 people found
this helpful
Made my whole purchase experience stress free. The time span to reply to and query exceeded expectations. From visiting the property to arranging mortgage, Simon and Lynne at Castles assisted all the way....
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Jan 23,2017
Minithumbup
By:
Jan 23,2017
1 people found
this helpful
If you really want to know Castle's is the place to go. I'd like to tell you, I think I should, they organise everything, and are SO GOOD. If you want to buy or sell, the service is great, they do EXCEL. Use their service and you will agree. A Good Choice made, as it was for me....
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Jan 23,2017
Minithumbup
Muhammed Rahman
Simon Legge
By:
Jan 23,2017
0 people found
this helpful
We have been delighted with the quality and frequency of communication with Castles. Our queries have been quickly and courteously dealt with and promises of calling back have been delivered upon. After viewing Castle's have been quick in following up with the viewers and gave comprehensive feedback to us in a timely manner....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 19,2017
Minithumbup
Chris Taylor
Michael Hughes
By:
Jan 19,2017
0 people found
this helpful
Castles were the most active and communicative of all the agents I registered with when looking to move house so I thought I should take them up on their offer to value my house. Chris Taylor offered to come around the same day, out of normal working hours and spent time explaining what Castles offer, how the local market was. He was very confident of selling my house quickly and said he knew of 4-5 prospective buyers he could arrange viewings for in the next couple of days. This was Friday 13th...
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Comment on agent fees
Very reasonable for the level of service provided.
Was this helpful? Yes
Jan 19,2017
Minithumbup
Muhammed Rahman
By:
Jan 19,2017
0 people found
this helpful
Muhammed has been fantastic throughout the process of property search. Always approachable and friendly, I will not hesitate to use him again. Even though I was pretty much busy all the time, he helped me throughout the process....
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Jan 09,2017
Minithumbup
Lottie Cornwall
Michael Hughes
By:
Jan 09,2017
0 people found
this helpful
1st class service from the initial viewing right the way through to the offer being accepted. Lottie was extremely professional on our first viewing, even when I put pressure on her for certain information she remained un-flustered and courteous. Michael showed us around the property the second time and continued on with the extremely professional/courteous approach. good job all round!! well done!!...
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Jan 06,2017
Minithumbup
Muhammed Rahman
By:
Jan 06,2017
0 people found
this helpful
muhammed has been fantastic during our property search. He is polite, enthusiastic and by far the best estate agent We have had the pleasure of dealing with. We would not hesitate on using him again in the future and would highly recommend his services....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
Michael Hughes
By:
Dec 23,2016
0 people found
this helpful
We dealt with Michael recently to find and purchase a house. From the outset, Michael was informative and helpful. He kept us informed throughout the process. It was a pleasure to deal with Michael on this purchase....
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Dec 23,2016
Minithumbup
Muhammed Rahman
By:
Dec 23,2016
0 people found
this helpful
Muhammed has been very helpful and informative with us on the purchase of our property . Easy to talk to and easy to get hold of. Muhammed gave us the answers to our questions very quickly .....
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Dec 22,2016
Minithumbup
Katie Page
By:
Dec 22,2016
0 people found
this helpful
Katie has been very proactive, kind and helpful in answering all the questions with swift and accurate response. Very friendly and approachable for any clarifications, has been giving full clarity on the process and the status. The staff (especially Katie Page, Charly Traynor-Paget & Bethany Casey with whom we interacted with) is excellent in clarifying the process/concerns fast and accurate. Would recommend this team to whoever is in search of a place in Swindon....
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Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
Castles have been very helpful and professional in assisting with our house sale. A few little hiccups with regards to communications but overall I am pleased to have sold my house through them....
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Dec 09,2016
Minithumbup
Katie Page
By:
Dec 09,2016
0 people found
this helpful
Katie has been kind and helpful, and answered fast to all the questions I had. The whole process has been quite fast and simple....
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Was this helpful? Yes
Dec 07,2016
Minithumbup
Muhammed Rahman
Austen Gray
By:
Dec 07,2016
0 people found
this helpful
Muhammed is always on hand, always seems to know what's going on. In general the office communicates well as part of a team. I found him helpful, direct and informative. If it where not for his phone call we would not have purchased our most recent project. Having him on hand was key to our purchase and also our sale....
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Comment on agent fees
Reasonable for the service, above national average cost but an above average service.
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Nov 29,2016
Minithumbup
Michael Hughes
By:
Nov 29,2016
0 people found
this helpful
On the whole I have found castles very helpful I'm a first time buyer and I'm relocating to a different town Michael was extremely helpful in finding several houses for me too look at I didn't expect to find one on my first viewing . He took me through all the stages that I need to go through he is a valuable member of your team outstanding service...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
Brett was really helpful and could not do enough for us from the start. He made us feel at easy and explained a lot to us as we are first time buyers...
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Brett was very quick at getting back to me with feedback about the sale of my aunts house and got the best deal for us. Very pleased...
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Comment on agent fees
Very happy
Was this helpful? Yes
Nov 18,2016
Minithumbup
Austen Gray
By:
Nov 18,2016
0 people found
this helpful
Austen came to have a chat about the potential sale of our property. I have not sold a property for a long time, and I half expected someone to turn up in a suit with their sales hat on pushing us to sell our property for an expensive fee. I was completely wrong. Austen was friendly, down to earth, and gave up the best part of an hour of his time for a chat and a valuation of our property with no obligation whatsoever. We had a realistic and objective conversation, and now we have a clearer idea...
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Comment on agent fees
nothing to compare to, but according to my expectations they seem reasonable
Was this helpful? Yes
Nov 18,2016
Minithumbup
Austen Gray
Tyler Rouse
By:
Nov 18,2016
0 people found
this helpful
Brilliant service from everyone at castles, Austen was very professional in the way he went about preparing the house sale. Tyler, Mike, and lottie in the office too have been nothing but helpful, and, castles as a company have been fantastic, at quite a delicate time for me, with the quick sale of the house. Highly recommend....
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Comment on agent fees
Good, better than naart.
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Nov 15,2016
Minithumbup
Muhammed Rahman
By:
Nov 15,2016
0 people found
this helpful
Excellent service by Muhammed Rahman who has dedicatedly helped us find the right house in a very short period of time. Gave us multiple choices by arranging different viewings. Very professional n friendly. Recommend him highly....
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Nov 15,2016
Minithumbup
Michael Hughes
Michael Hughes
By:
Nov 15,2016
0 people found
this helpful
Helpful and on the phone when needed. Gave me updates regularly. Polite and friendly. Took on board my requests and acted accordingly. Thanks...
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Nov 15,2016
Minithumbup
Anna Rouse
By:
Nov 15,2016
0 people found
this helpful
After an initial meeting with Anna, I decided to use Castles Swindon and have been doing so since April and I have found them too be very good at managing my property. If the tenant/tenants do not pay the rent on time then they immediately email you. This has happened to me once unfortunately but it was dealt with in a swift and timely manner. They also ensure that property inspections are carried out to a satisfactory standard and inform me of this each time it is done. Overall I am very happy ...
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Comment on agent fees
The fees I find are reasonable as I have inquired elsewhere. Castles were more expensive than some but also there were others that were cheaper but the service was not as good.
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Nov 13,2016
Minithumbup
Michael Hughes
By:
Nov 13,2016
0 people found
this helpful
Michael Hughes has handled my purchase well, answering the relevant queries with speed and factually to the point. He is also available when most agents have gone home -- a big plus for me as I am buying property to let. The local solicitors he has recommended are again to the point, with a high no waffle factor. All in all dealing with Castles and Michael Hughes has been a good experience....
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Nov 11,2016
Minithumbup
Muhammed Rahman
By:
Nov 11,2016
0 people found
this helpful
I was recomended Castles by a friend, and was not disapointed. in the first instance I was able to get my property valued via the relocation service. Also I had excellent care and support from Mumhamed in finding properties to look at and arrange viewings. Despite un not ending up putting an offer in, the after care and support was excellent all round and would recomend to another friend if needed. Thank you....
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Comment on agent fees
See above in my comments, but good all round service
Was this helpful? Yes
Nov 11,2016
Minithumbup
Michael Hughes
By:
Nov 11,2016
0 people found
this helpful
Happy with the friendly and upbeat service that I received. Kept informed throughout and Mike has been a pleasure to deal with...
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Nov 07,2016
Minithumbup
Lottie Cornwall
By:
Nov 07,2016
0 people found
this helpful
Lottie was very helpful. Took on board all our needs. Kept us informed of all properties that were suitable Kept in touch Obviously an asset to Castles....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 04,2016
Minithumbup
Lynne Cox
By:
Nov 04,2016
0 people found
this helpful
Lynn was fantastic, she went above and beyond to facilitate the exchange on 14 Standings. Furthermore, great telephone service always without fail answered on 1 ring. I look forward to working with her on future transactions. Many thank Lynn to you and the team at Swindon Branch....
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Nov 03,2016
Minithumbup
Claire Steele
By:
Nov 03,2016
0 people found
this helpful
Of all the agents I registered with, I found that the most helpful & professional were Castles! Glad it's through the team I've been dealing with, Claire, Mike & Brett that they found me my new home, much appreciate their time etc. Keep up the great service!...
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Nov 02,2016
Minithumbup
Muhammed Rahman
By:
Nov 02,2016
0 people found
this helpful
Muhammed has been an excellent help with showing us the properties and helping us find our new family home, he's very professional and came out after hours to show us the house we wanted, Charlie has also been very helpful with keeping me up to date with everything going on which has been great, I'd like to thank them both very much for helping me buy my new family home. Γ°ΕΈβ€˜ΒΓ°ΕΈβ€˜Β...
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Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Charlie has been helping me and my partner to buy our first home, she has been absolutely brilliant, very helpful and eager to answer any questions that we had. She arranged an appointment with a mortgage advisor for us, and made us feel comfortable to work with her....
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Oct 27,2016
Minithumbup
Michael Hughes
By:
Oct 27,2016
0 people found
this helpful
for the last six months Mike has been dealing with my property search. He took his time to understand the specifics of what type of property I wanted to buy. This way he was able to tailor his search and provide me with what I would be interested in. If there was an award for best sales agent I would vote for Mike. He is friendly and very approachable and I wished the property I eventually found was through him. I will definitely be seeking his services next time I am in the property market....
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Oct 27,2016
Minithumbup
Muhammed Rahman
By:
Oct 27,2016
0 people found
this helpful
Muhammad is an asset to the company. We have sold our home and bought our new home through Castle's. Mo has taken a proactive approach in both the selling and buying process of my home, including getting the best price for my house. Mo has worked out of hours to conduct viewings to suit customers needs. What stood out for us was Mo's attitude to find us a home. It wasn't like he was just doing his job but more like he cared for our needs and interest. This was proven by his proactive calls to us...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 24,2016
Minithumbup
Muhammed Rahman
By:
Oct 24,2016
0 people found
this helpful
Muhammed has been nothing but exceptional!! We are first time buyers and he has helped and guided us through out the process. Mo understood our needs and requirements for the house we are looking for and ensured he showed us what we wanted.. he did not waste our time! He fitted us in even after his working hours and days off. Gold star service! Thank you Mo!!...
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Oct 24,2016
Minithumbup
Michael Hughes
Austen Gray
By:
Oct 24,2016
0 people found
this helpful
Amazing service from Michael & Austin. Sold our house in less than 24hrs!! Great dealing with people who are professional and trustworthy. Will definitely recommend to friends and family...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 23,2016
Minithumbup
Muhammed Rahman
By:
Oct 23,2016
0 people found
this helpful
many thanks to Muhammed for your attentive service & advice of which all was taken on board. Your friendliness & professionalism is certainly to your credit....
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Was this helpful? Yes
Oct 23,2016
Minithumbup
By:
Oct 23,2016
0 people found
this helpful
Great estate agent, ready to go the extra mile when you ask. Met me outside of work hours to view. Very happy, second purchase with castles now!...
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Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Thank you so much for such efficiency. Brett has worked so hard trying to find appropriate properties for me. He has always phoned, and emailed relevant information. His texting of property information prior to viewing is great, so I have a clear postcode and address to help me. Due to Brett's continued personal assistance with properties and valuing me as a customer, I will continue to search for properties with your company. Thank you Mark Snell...
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Was this helpful? Yes
Oct 15,2016
Minithumbup
Muhammed Rahman
Simon Legge
By:
Oct 15,2016
0 people found
this helpful
Good afternoon gentlemen, thank you for your advice and service to find a suitable property for me and agree a purchase cost. Property purchase and the observation, assessment of the procedure being stressful are very well known. So I'm very pleased to report that my experience was very different. Muhammad delivered a very patient and professional service across the recent weeks, concluding with the sale today. Thank you very much to Muhammad and Simon too. As a footnote I have spoken with Bo...
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Was this helpful? Yes
Oct 14,2016
Minithumbup
Michael Hughes
By:
Oct 14,2016
0 people found
this helpful
I received a call yesterday from Michael regarding a new property, within 1 hour, he had arranged a viewing - he has a proactive nature, seems genuinely interested in both sellers and vendors, understands that time is tight and these are great skills in this industry so i commend him for that....
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Comment on agent fees
Not applicable - vendor
Was this helpful? Yes
Oct 14,2016
Minithumbup
Muhammed Rahman
Tyler Rouse
By:
Oct 14,2016
0 people found
this helpful
I went online with Castles on the Monday and had viewings the next 2 days. So efficient I couldn't catch my breath.We had a few viewings but none of them was our house. Then Muhammed showed us properties we weren't even thinking about and we ended buying the perfect house for the best price! Tyler and Muhammed are professional, friendly, honest and always on hand to promptly answer any questions or concerns by phone or email 24/7. Thank you!...
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Was this helpful? Yes
Oct 13,2016
Minithumbup
By:
Oct 13,2016
0 people found
this helpful
The whole process of arranging the viewing and an appointment with the mortgage advisor immediately after it has been handled brilliantly, with great understanding for our needs (we had to travel from Reading). Brett has also been very helpful and patient during the negotiation with the vendor and everything has been very straightforward. Well done!...
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Was this helpful? Yes
Oct 12,2016
Minithumbup
Michael Hughes
By:
Oct 12,2016
0 people found
this helpful
Very helpful and friendly and used to get backs to our calls whenever we leave him a message, very good in showing around the houses with good information would certainly recommend to anyone looking for a house....
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Was this helpful? Yes
Oct 12,2016
Minithumbup
Muhammed Rahman
Austen Gray
By:
Oct 12,2016
0 people found
this helpful
I'm very happy with the service they provided and they kept me updated all the way through from the start and thanks to the hard work of Muhammad the house sold within 3 weeks so pleased would recommend to everyone thanks so much...
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Comment on agent fees
Great fees
Was this helpful? Yes
Oct 12,2016
Minithumbup
Muhammed Rahman
By:
Oct 12,2016
0 people found
this helpful
Muhammed has worked tirelessly to sell my house, he has been on the phone with regular updates with regards to all aspects of the process. I would always recommend Muhammed for his friendly and positive attitude....
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Comment on agent fees
Very good
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
I bought my house using Castles and didn't hesitate to use them when I was selling. Always kept up to date with viewings and offers. Always polite and professional ....
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Was this helpful? Yes
Oct 07,2016
Minithumbup
Anna Rouse
By:
Oct 07,2016
0 people found
this helpful
I rang needing information about rights and obligations between Letting Agents & Tenant's, I spoke to 3 staff members, all very pleasant. Anna was professional, helpful & extremely kind when I needed guidance. I can not thank her enough....
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Oct 07,2016
Minithumbup
Simon Legge
By:
Oct 07,2016
0 people found
this helpful
excellent service and a good outcome. prompt response to our queries and a flexible approach to meeting our needs at all times...
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Oct 06,2016
Minithumbup
Katie Page
Anna Rouse
By:
Oct 06,2016
1 people found
this helpful
A very proactive and excellent team who has helped me moved into my new rented property with minimum stress and fuss. Very friendly staff and I would like to take this opportunity to recommend this team to anyone in search of a place....
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Comment on agent fees
Reasonable value for money.
Was this helpful? Yes
Oct 06,2016
Minithumbup
Tyler Rouse
Chris Taylor
By:
Oct 06,2016
0 people found
this helpful
Very helpfully and friendly staff who were quick to arrange a viewing of tow properties. They have been in constant contact and a great helping in getting the offer accepted....
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Oct 05,2016
Minithumbup
Tyler Rouse
By:
Oct 05,2016
0 people found
this helpful
I have dealt with Tyler and Brett on the phone multiple times, both have been extremely helpful, polite, enthusiastic and informative on the many questions I have asked them. I did a half a days worth of viewings with Michael Hughes and considering the amount of properties we viewed he was very knowledgeable about all the properties....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 04,2016
Minithumbup
Chris Taylor
Michael Hughes
By:
Oct 04,2016
0 people found
this helpful
House received an amazing offer after just 3 days on the market with Castles! All staff have been courteous and polite. Communication has been fantastic, especially liked the texts advising us of when a viewing was booked. Would particularly like to extend our thanks to Chris Taylor and Michael Hughes who have done an amazing job. If your boss is reading this then I think that Michael Hughes has definitely earnt some annual leave over Christmas!...
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Comment on agent fees
Happy with the fees!
Was this helpful? Yes
Oct 03,2016
Minithumbup
Michael Hughes
By:
Oct 03,2016
0 people found
this helpful
We have found all contact with Michael, Brett and Charly to be incredibly positive and helpful so far in our search for a home. We have found their manner to be very friendly and professional and far outrank our other experiences of estate agents in the area. Thank you all....
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Was this helpful? Yes
Sep 30,2016
Minithumbup
Bethany Casey
Katie Page
By:
Sep 30,2016
0 people found
this helpful
Castles make the tenant finding process so simple and straight forward. I know that the review asks for two members of staff but this is truly a team effort from the entire lettings desk led by Anna and Debra on facilities management. Katie picked up on the days Beth was away and never once did I feel like either did not know what was going on. Truly integrated service. Well done Team Castles!...
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes
Sep 28,2016
Minithumbup
Tyler Rouse
By:
Sep 28,2016
0 people found
this helpful
Castles have been totally professional in selling my fathers house, Tyler Rouse has been brilliant, always on hand to discuss and sort out any issues we have had....
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Was this helpful? Yes
Sep 23,2016
Minithumbup
Tyler Rouse
By:
Sep 23,2016
0 people found
this helpful
I would 100% recommended Castles and would use them again in the future. Thanks to Charlie and Tyler we were able to view the house we wanted on the same day which meant that we were able to offer and buy the perfect house for us! We are so happy with the service from all staff we have dealt with as they're all very professional and go out of their way to help you....
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Comment on agent fees
NA
Was this helpful? Yes
Sep 19,2016
Minithumbup
Michael Hughes
By:
Sep 19,2016
0 people found
this helpful
Michael made the whole process right from the viewing till accepting the offer so easy and simple. He very well managed with a late viewing in a very short timescale and he was simply brilliant at showing around the House.They were one of those rare agency which have surprised us with their level of service which has been excellent. Michael has always responded promptly to all the queries and all staff i have dealt with have been very polite, friendly and helpful. We will love to have their serv...
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Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
this helpful
I am very impressed with the service Charlie has given in helping with the purchase of a home . She has been very professional , very approachable and willing to advise and help with any queries . From the viewing to helping advising on a solicitor and a surveyor Charlie has been there to help . If you want a first class service then look no further than Charlie ....
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Was this helpful? Yes
Sep 15,2016
Minithumbup
Simon Legge
By:
Sep 15,2016
0 people found
this helpful
I've spent the last six months house hunting and having dealt with numerous estate against I can say without reservation that Castles have been outstanding in particular Charlie and Simon. Charlie really took into consideration my needs and kept me updated throughout, she was very professional and I felt I had a five star personal service and would recommend castles to anyone who wants to find their ideal home....
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Was this helpful? Yes
Sep 13,2016
Minithumbup
Chris Taylor
By:
Sep 13,2016
0 people found
this helpful
They find a buyer in only three weeks!!!! I previously tryed to sell my house with an other two high street agency, my house was on the market for over a year I had only a few viewing with them but with Castles I had many viewer in a few weeks and they managed to find a buyer in only three weeks! Great agency, great super friendly people. I'm sure I'll use them again I'll highly recommend to everybody...
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Comment on agent fees
Worth every penny
Was this helpful? Yes
Sep 13,2016
Minithumbup
Michael Hughes
By:
Sep 13,2016
0 people found
this helpful
Great communication at all stages from making appointments to actual viewings. Very accommodating when we had to change the appointment times at short notice. Highly recommended!...
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 09,2016
Minithumbup
By:
Sep 09,2016
0 people found
this helpful
Charlie, thank you for all your help regarding our purchase, we hugely appreciate it. From your prompt email replies right down to arranging visits - you've been great every step of the way. All the best - Sean & Sophie...
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Was this helpful? Yes
Sep 07,2016
Minithumbup
Michael Hughes
By:
Sep 07,2016
0 people found
this helpful
Michael we want to thank you for your brilliant help on the property we really liked, very quick and great service !...
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Comment on agent fees
Very good Agent
Was this helpful? Yes
Sep 05,2016
Minithumbup
Bethany Casey
By:
Sep 05,2016
0 people found
this helpful
Want to say a massive thank you to Beth who helped us so much to get the house we really wanted! We had a few bumps along the way which Beth sorted out and there was little added stress for us! Thanks again Beth....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 23,2016
Minithumbup
Michael Hughes
By:
Aug 23,2016
0 people found
this helpful
I am absolutely delighted with the professionalism and service so far that I have received from everyone at Castles but especially the assistance I received from Brett securing a property I was keen to own from discussing the property and area at length and arranging the viewing for me and even to guiding me around the roads over the phone until I arrived at the property! The viewing itself was carried out by Mike who had all the answers I needed and again very friendly and professional. Thank ...
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Was this helpful? Yes
Aug 18,2016
Minithumbup
Chris Taylor
By:
Aug 18,2016
0 people found
this helpful
From the outset I found Castles very professional with regards to the sale of my house. Chris gave me a really positive feeling from my first meeting with him, which was justified. All the other staff I meet were very professional and worked hard on my behalf to get me a sale at a great price would recommend 100%....
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Comment on agent fees
good
Was this helpful? Yes
Aug 17,2016
Minithumbup
Tyler Rouse
By:
Aug 17,2016
0 people found
this helpful
From the outset we found Castles very professional with regards to our house sale. Charley is very amicable and made us and our viewers relaxed when presenting our home. The chaps in the office pushed to get as many viewings as possible booked in. Brett ,Mike and Tyler were always polite and have a pleasant telephone manner. Tyler has worked well at bringing in our recent offer and has assured us he will see it through to a close. To sum up all the staff at Castles are friendly and try to...
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Comment on agent fees
Seems about par for the course but of course I wish the fees were less.
Was this helpful? Yes
Aug 17,2016
Minithumbup
Chris Taylor
Tyler Rouse
By:
Aug 17,2016
0 people found
this helpful
This is the second time we have used Castles, the first time was on behalf of our daughter who lives abroad, they worked tirelessly on her behalf, so when it was time for us to sell they were the Agents we chose, it was a good choice everyone we have spoken too has been extremely helpful, nothing too much trouble, Chris is very easy to get on with & knowledgeable, Tyler has kept us informed along the way, not forgetting Brett & Claire, all have been very professional with excellent commu...
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Was this helpful? Yes
Aug 17,2016
Minithumbup
Michael Hughes
By:
Aug 17,2016
0 people found
this helpful
It really was a pleasure to work with Mike, im sure he went above and beyond to find us a home, even when we started setting odd criterias. When it comes to buying or selling in the future Mike will be my first call....
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Aug 16,2016
Minithumbup
By:
Aug 16,2016
0 people found
this helpful
From the first phone call through viewing and offer acceptance, I've found everyone I've been in contact with have been very professional and friendly especially Brett for his knowledge of the property and calm approach....
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Was this helpful? Yes
Aug 15,2016
Minithumbup
Austen Gray
By:
Aug 15,2016
0 people found
this helpful
From first meeting with Austen too the dealings with the office staff, and sale from Brett, selling a house with castles was pleasant, professional and quick. Well done team Cheers Terry Pinehurst...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 15,2016
Minithumbup
Claire Steele
By:
Aug 15,2016
0 people found
this helpful
Charly was very friendly, felt very welcome at the property and she spent time and effort in making the experience very good. She also had the right balance and left us to look and didn't talk for the sake of it or interfere with the viewing. She took the time to find out about us and build rapport. Was impressed with call from Castles the day before the viewing to confirm - this was very professional and all contact with them throughout has been extremely good. We'd definitely recommend them....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 15,2016
Minithumbup
Austen Gray
By:
Aug 15,2016
0 people found
this helpful
I choose Castles to market my property which turned out to be a very good decision. Within 2 days of Austen valuing the property (at significantly more than I expected), we had several viewings and 2 offers. Very pleased with the service and would highly recommend. All of the staff were very professional and the fees were less than expected....
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Comment on agent fees
very happy with the fees.
Was this helpful? Yes
Aug 12,2016
Minithumbup
Anna Rouse
Katie Page
By:
Aug 12,2016
0 people found
this helpful
Excellent service, thank you so much Anna and Katie for all your help. Couldn't have asked for more. Very friendly, professional and helpful. Had a very bad experience with my previous letting agency but Castles have restored my faith !!! Thank you !!...
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Was this helpful? Yes
Aug 09,2016
Minithumbup
Tyler Rouse
By:
Aug 09,2016
0 people found
this helpful
Very friendly, worm and respectful approach towards customers. Very professional performance of work trough the whole sale process. A BIG thank you, Mr Tyler Rouse and Mr Brett Embling! Best Wishes!...
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Was this helpful? Yes
Aug 08,2016
Minithumbup
Lynne Cox
By:
Aug 08,2016
0 people found
this helpful
Brett & Lynne facilitated the purchase of my new property very smooth with excellent professionalism, team work, transparency and communication through out the whole process. Expectations were clearly delivered within the time frames as promised and all the enquiries which were raised by myself and the solicitors. Brett and Lynne were always available to answer all the stupid questions I raised through out :) with a smile on their face and also patient. As a first time buyer, this process ...
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Comment on agent fees
I was not charged a fee.
Was this helpful? Yes
Aug 03,2016
Minithumbup
Michael Hughes
By:
Aug 03,2016
0 people found
this helpful
Excellent service provided by Michael he was brilliant in follow ups and updating me all the time as soon as the property comes up in market . Very pleased with his service . He is highly recommended...
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Was this helpful? Yes
Aug 01,2016
Minithumbup
Tyler Rouse
By:
Aug 01,2016
0 people found
this helpful
The sale of our propery was a little tricky as we are based overseas, but with Tyler and Castles support the entire transaction went smoothly from start to finish. They set clear expectations from the outset, maintained excellant communication through the process and gave some solid advice on how to proceed. Highly recommended and the best by far of 5 good agents I have dealt with over time....
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Comment on agent fees
Very good in terms of overall competitiveness and you definately get more than you pay for in terms of service.
Was this helpful? Yes
Jul 27,2016
Minithumbdown
By:
Jul 27,2016
0 people found
this helpful
Customer service was appalling, phone calls never returned, nothing chased, no updates given. One staff member came across far too familiar & sounded smarmy which was annoying. Overall a painful experience...
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By: Mark Noble
Aug 02, 2016
View all comments (1)
I am really sorry that you have had an experience with Castles that doesn't match the high standards of customer care that we aim to deliver. I would welcome the opportunity to discuss your frustrations with you, please contact me via the office. Regards Mark Noble, Managing Director. ...
Jul 20,2016
Minithumbup
Bethany Casey
Katie Page
By:
Jul 20,2016
0 people found
this helpful
We are new to the estate agents renters ( we normally private rent ) and have to say that Beth Casey and Katie Page are amazing they are both very approachable and go out of their way to reassure us that everything is going through smoothly ( which didn't feel like it as had to do a lot of chasing and giving a lot of eveidence to Agent Assure ) but the ladies kept us very positive and to be honest if it wasnt for them we would have gone elsewhere with all the hassle we recieved from agent assure...
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Comment on agent fees
As i said we have private rented so first time agent renting,but even our previous landlord said the fees are very steep
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
After a prolonged rent arrears problem with one of my tenants that hopefully is now resolved, I would like to thank Debra Poulton for her magnificent efforts to bring the matter to a amicable conclusion. She worked extremely hard with a tenant that was not cooperative and it is only because of her tenacity that things got resolved. She is a credit to Castles....
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Comment on agent fees
I have no problem with the fees charged.
Was this helpful? Yes
Jul 19,2016
Minithumbup
Bethany Casey
Anna Rouse
By:
Jul 19,2016
0 people found
this helpful
I was looking for very specific company lets in Swindon - Beth really listened to the criteria and put forward appropriate houses rather than wasting my time with houses that wouldn't work. Her and Anna have been an absolute pleasure to work with, both are so polite and friendly as well as being professional and getting things done very promptly for me. I've been kept in the loop the whole time and didn't really have to do any chasing. They were always on time for house viewings, and Beth always...
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Comment on agent fees
The Agent Fees are about normal, and seem fair for the service you get from them
Was this helpful? Yes
Jul 15,2016
Minithumbup
Katie Page
Bethany Casey
By:
Jul 15,2016
0 people found
this helpful
Wonderful staff. Very welcoming to all concerns. Will hope to purchase a house with castles too when the time comes due to their effort of making things smooth before moving in....
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Comment on agent fees
Agent fees are a bit higher than what we have in north wales but it not just them, all agents in Swindon charge more or less the same
Was this helpful? Yes
Jul 14,2016
Minithumbup
Bethany Casey
By:
Jul 14,2016
0 people found
this helpful
Exceptional prompt service . Flat was let within 1 hour of us having the key. Rent achieved was excellent . Very efficient follow up and service...
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Comment on agent fees
Competitive
Was this helpful? Yes
Jul 14,2016
Minithumbup
Michael Hughes
By:
Jul 14,2016
0 people found
this helpful
Mike and everyone at Castles were really helpful in the search for our mum's new house. They were always friendly and available on the phone, and were good at staying in contact about potential houses for viewing....
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Was this helpful? Yes
Jul 08,2016
Minithumbup
Michael Hughes
By:
Jul 08,2016
0 people found
this helpful
Michael has been really helpful in our search for property. He returns our calls promptly and has a good knowledge of the local market and the old town area....
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Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Thank you Mohammad, excellent service from you and your team. I appreciate your effort to get everything sorted with such a short notice....
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Was this helpful? Yes
Jul 07,2016
Minithumbup
Michael Hughes
By:
Jul 07,2016
0 people found
this helpful
Mike was always very helpful and he would understand our needs. I would highly recommend this agent. He would get in touch with us with every property that would match our criteria....
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Was this helpful? Yes
Jul 04,2016
Minithumbup
Chris Taylor
By:
Jul 04,2016
0 people found
this helpful
Really efficient service - after putting our property on the market on the Thursday we had 5 viewings booked in the same day and accepted a great offer on the Monday. Always happy to help on the phone and to go the extra mile....
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Was this helpful? Yes
Jul 04,2016
Minithumbup
Chris Taylor
Simon Legge
By:
Jul 04,2016
0 people found
this helpful
From the first meeting with Chris I had a really positive feeling about Castles, which was justified. Exemplary service. They all work really hard for very reasonable fees. Great attention to detail. Accurate valuation, very positive people. Would recommend 100%....
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Comment on agent fees
Very Good
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Mohammad was very helpful, friendly and informative. He guided me through The process of finding my first house, in a light hearted manor making it stressfree...
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Was this helpful? Yes
Jun 29,2016
Minithumbup
Austen Gray
Michael Hughes
By:
Jun 29,2016
0 people found
this helpful
Castles have been excellent, very good communication and very professional. Sold our house within 2 weeks for the full asking price. Would definitely recommend!...
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Comment on agent fees
very good
Was this helpful? Yes
Jun 29,2016
Minithumbup
Michael Hughes
By:
Jun 29,2016
0 people found
this helpful
I am very pleased to give Castles a five-star rating, I have been looking for a property for the last 6 weeks and some of the estate agents have been a bit lacklustre but even though our dealings have been very brief the dealings I have had with Michael and Brett and the girls in the office have been first class and I wouldn't hesitate in giving anyone my personal recommendations....
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Comment on agent fees
n/a
Was this helpful? Yes
Jun 27,2016
Minithumbup
Anna Rouse
Simon Legge
By:
Jun 27,2016
0 people found
this helpful
I bought my property through Castles and rent it out with them. Simon Legge took time to find the right tenant, carrying out a thorough vetting procedure and keeping me informed throughout the process. Anna Rouse handles the let and is thoroughly professional, knowledgeable, approachable and friendly. Anna always has time to discuss any aspect of the let, carries out regular property inspections and swiftly deals with anything which needs attention. I trust Anna and have confidence that my ...
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Comment on agent fees
The letting fee is worth the peace of mind I get knowing Castles are taking care of me and my property so well.
Was this helpful? Yes
Jun 24,2016
Minithumbup
Austen Gray
Michael Hughes
By:
Jun 24,2016
0 people found
this helpful
A Huge and heartfelt thank you to all the wonderful staff who helped to sell our home in an amazing five days for the confidence and belief in marketing sales and negotiation A special thank you to Austin,Mike,Charlie,Mohamad and Brett for all being so efficient polite and above all professional Good luck for future sales Terry and Jane...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 17,2016
Minithumbup
Claire Steele
By:
Jun 17,2016
0 people found
this helpful
Claire was helpful, friendly and due to her using her iniative, introducing us to an associate Estate Agent within our area, our property is being marketed at considerably more than what it was originally valued for. Couldn't be more pleased...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 17,2016
Minithumbup
By:
Jun 17,2016
0 people found
this helpful
Myself and my partner were looking for a property for about 8 months before coming across Castles, my appointments were made by Brett very swiftly to fit around us which was a great as most estate agents made us feel that we were a inconvenience. Brett had clearly listened to what we wanted as they came up with three properties that suited us perfectly. On our viewings we were met by Charly who was fantastic she seemed to know everything about the properties and answered all of our questions bef...
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Was this helpful? Yes
Jun 10,2016
Minithumbup
Michael Hughes
By:
Jun 10,2016
0 people found
this helpful
What a nice and friendly guy! Spoke numerous times on the phone and was always polite. Negotiated on our behalf, as we were buying, and it was all finalised within a matter of hours. Really good service....
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Was this helpful? Yes
Jun 02,2016
Minithumbup
By:
Jun 02,2016
1 people found
this helpful
On recently securing a purchase on a property in Swindon we would like to commend Mohammad Karim on his professionalism and commitment to both Vendor and prospective buyer during this process. From the start Mohammad's trustworthy and open approach stood out a mile from his competitor's in Swindon. He certainly knows about what he's selling and was able to provide us with all the information we required....
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Comment on agent fees
n/a
Was this helpful? Yes
May 30,2016
Minithumbup
Anna Rouse
By:
May 30,2016
0 people found
this helpful
I have had my flat let out with castles for the last 3 years. Working with Anna has been a pleasure. She is very professional and friendly. Would recommend her service to anyone...
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Comment on agent fees
Good
Was this helpful? Yes
May 20,2016
Minithumbup
Michael Hughes
By:
May 20,2016
1 people found
this helpful
It was a pleasure dealing with Micheal in the search for my first property. He was very helpful in ensuring I secured the property we were interested in and made sure to follow up on any updates promptly. Extremely friendly and positive attitude - Definitely recommend this agent!...
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Was this helpful? Yes
May 17,2016
Minithumbup
Chris Taylor
Lynne Cox
By:
May 17,2016
2 people found
this helpful
We sold our house with Castles Estate Agent within 10 days of the property being on the Market. Chris Taylor's hard work and dedication was impressive keeping us updated from the minute he took our property on to the minute he sold it. Lynne Cox who is processing our sale keeps us up to date and there isn't a thing they wouldn't do for us. Great service guys keep it up! I would 100% recommend Castle Estate Agents!...
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Was this helpful? Yes
May 11,2016
Minithumbup
Michael Hughes
By:
May 11,2016
0 people found
this helpful
We sold very quickly and with the market the way it was we struggled to find our perfect house. Michael worked very hard to keep our buyers upto date and informed so they would hold on for us and not look elsewhere. He gave us good advice and reassurance which was greatly appreciated....
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Comment on agent fees
Good, same as other well known agents.
Was this helpful? Yes
May 10,2016
Minithumbup
Michael Hughes
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May 10,2016
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We want to thank Michael for his excellent job.He provide us with good information regarding the properties we wanted to view. Even if we didn't got the property through Castles , we want to show our appreciation to Michael. Thanks...
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May 09,2016
Minithumbup
Michael Hughes
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May 09,2016
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Very helpful and enthusiastic agent. Always positive. I'm very pleased with the way he gets the job done. It goes to show what can be achieved with the positive attitude....
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May 09,2016
Minithumbup
Michael Hughes
Chris Taylor
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May 09,2016
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We would like to thank Chris and Michael for the excellent way they handled our valuation and sale of our property,keeping us fully updated on viewings and offers....
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Comment on agent fees
good
Was this helpful? Yes
Apr 22,2016
Minithumbup
Michael Hughes
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Apr 22,2016
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Although we did not buy our home through home castles we do feel the team deserve a special mention. As first time buyers we were really excited about looking for our new home but were dreading having to deal with all the agents in town. We went through the rightmove list registering with all the agents and when we called castles mike answered. Straight away we could tell difference, mike took the time to find out about us not just of we wanted a 1/2 bed house in which area. He really guided us ...
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Comment on agent fees
Na
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Apr 14,2016
Minithumbup
Lynne Cox
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Apr 14,2016
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Smooth Operator - Katja & Lynne ***** Both has been fantastic to work with, very open, transparent, and ready to help.. both are a great asset to the company.. well done....
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Comment on agent fees
good
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Apr 11,2016
Minithumbup
Michael Hughes
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Apr 11,2016
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The service and guidance from Michael have been exemplary. I would wholeheartedly recommend Castles and Michael to buyers in the market. He took the time to listen to my requirements and the properties suggested were exactly what I had hoped they would be. Thank you Michael....
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Comment on agent fees
n/a
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Apr 08,2016
Minithumbup
Michael Hughes
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Apr 08,2016
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Michael Hughes is an excellent agent , very helpful , a true professional with whom I will certainly do business again. Thank you very much Mike for your always pleasant attitude and your readiness to help....
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Apr 05,2016
Minithumbup
Michael Hughes
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Apr 05,2016
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Very friendly and helpful, find for us exactly what we were looking for. Very professional I our opinion he is the best estate agent in Swindon We strongly recommend Michael Big thanks Michael...
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Apr 04,2016
Minithumbup
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Apr 04,2016
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We had a good positive response fm Mr. Karim, gve his best coperation throughout the dealing of our property. I wish him all d very best in his future....
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Comment on agent fees
Kkk reasonable
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Apr 04,2016
Minithumbup
Chris Taylor
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Apr 04,2016
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I just want to thank the whole team of castles. They all were extremely good and my house was sold in few weeks. I strongly recommend castles for the excellent service they have given us....
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Comment on agent fees
Good
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Apr 01,2016
Minithumbup
Claire Steele
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Apr 01,2016
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I have been most impressed with the service Castles have provided with selling my property and buying a new one. The process is still in progress and appears to be going smoothly. The whole team are always professional and helpful. I really can't thank them enough, especially as I had almost given up hope of moving! My house sold the same day I had viewings and before it was even properly advertised. Yet it had been advertised previously with another estate agents for a quite while with no luck...
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