• Simon Legge
    Simon Legge
  • Mark Noble
    Mark Noble
  • Chris Taylor
    Chris Taylor
  • Austen Gray
    Austen Gray
  • Lisa Noble
    Lisa Noble
  • Claire Steele
    Claire Steele
  • Lynne Cox
    Lynne Cox
  • Michael Hughes
    Michael Hughes
  • Katie Page
    Katie Page
  • Bethany Casey
    Bethany Casey
  • Deborah Spice
    Deborah Spice
  • Muhammed Rahman
    Muhammed Rahman
  • Lottie Cornwall
    Lottie Cornwall
  • Paul Whiteside
    Paul Whiteside
  • Tracey Vasko
    Tracey Vasko
  • Sophie Thomas
    Sophie Thomas
  • claim your profile
    Kelly Pretty
Established in 2002 by managing director Mark Noble, Castles have long been recognised as one of Swindon's leading estate agents, we have recently moved into new offices offering our estate agency and lettings clients and customers a fresh and relaxing environment to discuss all their property needs.

We offer a full range of services including free market and rental appraisals, property management and we have excellent partnerships allowing us to offer mortgage consultations, conveyancing, en
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Westcott House, 47-49 Commercial Road
Swindon
Wiltshire
SN1 5NX
01793 611677

 
Properties for sale
Properties for rent
Jun 10,2017
Minithumbup
Simon Legge
Chris Taylor
By:
Jun 10,2017
0 people found
this helpful
Ever courteous, prompt and effective! Problems arising were dealt with expertly and efficiently. We are most grateful to the firm and agents....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jun 08,2017
Minithumbup
Austen Gray
Lynne Cox
By:
Jun 08,2017
0 people found
this helpful
I cannot thank lynn enough with her professionalism and patience with me during a very difficult t time - she went above and beyond the call of duty - it was just a pleasure to deal with her and I cannot praise castles enough and I recommend the Castles Team at every opportunity BIG THANK YOU...
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Jun 01,2017
Minithumbup
Michael Hughes
By:
Jun 01,2017
0 people found
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Very helpful and informative. We found Mike in particular to be very easy to deal with and nothing was too much trouble. We really appreciated his calm manner. Can't praise him enough....
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Comment on agent fees
Good
Was this helpful? Yes
May 24,2017
Minithumbup
Sophie Thomas
Austen Gray
By:
May 24,2017
0 people found
this helpful
We was very impressed with Sophie, from the first phone call. She was very well spoken and polite on the phone. She explained the vendors situation, which helped us understand the vendors position and that our viewing will be counted despite earlier viewings from other potential buyers, before the vendors make their final descission, she arranged viewing for us. That made us feel less pressured about looseing the the house we wanted. We wish her all the best with her career. Austin did the viewi...
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May 09,2017
Minithumbup
Chris Taylor
By:
May 09,2017
0 people found
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I had received very professional guidance throughout the process of the house sale. I was suggested few options to increase interest in the property for prospective buyers and it helped enormously....
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Comment on agent fees
I wish the cost was closer to "virtual" agents.
Was this helpful? Yes
May 09,2017
Minithumbup
Bethany Casey
By:
May 09,2017
0 people found
this helpful
I cannot praise and thank Bethany enough for everything she has done for us. I must have caused many headaches for her with issues with a reference from my new job but she fought tooth and nail and now have a lovely house to move into. Not living in the area made it difficult in finding a place to live but Bethany couldn't have been more helpful if she had tried. If I ever end up moving house again I would definitely want her dealing with it. Thankyou again so so much....
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Comment on agent fees
Good
Was this helpful? Yes
May 03,2017
Minithumbup
Muhammed Rahman
By:
May 03,2017
0 people found
this helpful
Muhammed was fantastic during my house hunt, and if it wasn't for his persistence I wouldn't have viewed the house that I'm now proceeding with. He really listened to my criteria of what I was looking for, kept in regular contact and found the right house for me! Thank You!...
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Apr 28,2017
Minithumbup
Muhammed Rahman
By:
Apr 28,2017
0 people found
this helpful
Would like to thank mo for all his Work and trying to find me and the Mrs a house , great service...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 27,2017
Minithumbup
Katie Page
By:
Apr 27,2017
0 people found
this helpful
I would recommend using Castles Estate Agents for their knowledge of local properties and the professional manner in which they keep the customer informed at every stage of the process. I would like to single out Katie who kept me advised of developments and managed to find me a property to rent at very short notice. A personal big thank you to Katie for taking responsibility and delivering on time.I would also like to thanks Bethany and the sales lettings team for their help. I will de...
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Apr 24,2017
Minithumbup
Simon Legge
By:
Apr 24,2017
0 people found
this helpful
Simon Legge was extremely professional throughout the process of selling our house. He advised us on the best course of action and ensured that all parties were informed at at all stages. There was complete transparency and at no stage did we feel pressured or uncomfortable on how to proceed. Thank you Simon for a smooth house sale....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 18,2017
Minithumbup
Michael Hughes
By:
Apr 18,2017
0 people found
this helpful
My wife and I worked closely with Mike to assist us in sourcing a buy to let property in the Swindon area. We found him to be extremely personable, professional and helpful. We never found him to be pushy or providing us with unsuitable options, rather, having taken the time to understand our needs, he worked to ensure we had the information needed, maintained close contact and was a pleasure to know....
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Apr 16,2017
Minithumbup
Muhammed Rahman
By:
Apr 16,2017
0 people found
this helpful
We are so happy about his customer service. He helps a lot to find out a right house for us. We are happy to recommend to our family and friends too. We are happy with the services.....
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Apr 13,2017
Minithumbup
Katie Page
By:
Apr 13,2017
0 people found
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I would like to take this opportunity to thank Anna, Katie and Bethany at Castles Letting Agents Swindon for their absolute fantastic customer services in helping me find and move into my new property. I have been a Hotel Manager for over 19 years working with large branded Hotels like Hilton and Holiday Inn and it is rare to find attention to detail and a friendly approach in poeple. These three individuals mentioned above have truly exceeded my expectations. Thank you for your friendliness and...
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Comment on agent fees
Very good
Was this helpful? Yes
Apr 13,2017
Minithumbup
Michael Hughes
Chris Taylor
By:
Apr 13,2017
0 people found
this helpful
I am so glad we chose castles estate agents to sell our property. Right from the start they have been informative, friendly, proffesional and always available if you need them (even rather late into the evening when most other agents are finished for the day). Chris valued our property and he was the reason we decided to sell with castles. He made everything transparent and explained the whole process throughly. Chris is really friendly and relaxed, just the person you need when you are starting...
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Comment on agent fees
I know we could of paid less with an online (do it yourself) agent, but as far as I'm concerned they definitely earned their money. The service we got was outstanding.
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Apr 13,2017
Minithumbup
By:
Apr 13,2017
0 people found
this helpful
The letting team staff at Castles have proved themselves to be very efficient, helpful and organised in dealing with all aspects of managing property lettings. From the initial marketing through to letting and managing a tenanted property on a long term basis....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 13,2017
Minithumbup
Austen Gray
By:
Apr 13,2017
0 people found
this helpful
I am writing this review because of my unceasing admiration for the team at Castles Swindon. Having bought and sold numerous times with this agent their expertise and knowledge of the market was second to none. They do not over inflate and hype up, they just give an honest and REALiSTiC smarket appraisal. I recently gave up property renovation in the u.k and moved to Zante in Greece. I needed to rent a property in Swindon and it was without any hesitation approached Anna Rouse and her team a...
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Comment on agent fees
Excellent
Was this helpful? Yes
Apr 11,2017
Minithumbdown
By:
Apr 11,2017
10 people found
this helpful
Very bad agency regarding letting management. - Poor tenant introduction procedures - Not attending to damage to property - Not following up on quotes or remedial work required - Not following up despite calls Very unprofessional & unethical. You will be revolved around the office and made to run around 10 different staff members and each lacking or denying any knowledge of what they or their colleagues are supposed to do. Overall disgrace to this industry as either they do not...
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Comment on agent fees
High fees - poor service
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By: Mark Noble
Apr 13, 2017
View all comments (1)
Meena, I am very sorry for the way you have been left feeling and at Castles we take pride in the service we offer our clients and customers hence the number of positive reviews on this website. Clearly, you are unhappy with the service you received and I am more than happy to discuss this with you, please contact me at the office. Regards Mark Noble, Managing Director ...
Apr 10,2017
Minithumbup
By:
Apr 10,2017
0 people found
this helpful
Tess was an absolute pleasure to deal with. I had spent many weeks talking to many estate agents and not one of them came up to the standards that Tess delivered. Having previously owned a premium retail business, Tess demonstrated outstanding sales techniques that I would have been proud to have in my business, and then to find out that she has only been in the industry a matter of weeks, cements her ability and potential to achieve great heights in her new career. She is a true credit to Ca...
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 08,2017
Minithumbup
By:
Apr 08,2017
0 people found
this helpful
Very kind and very prompt. She responded straight away and she answered all the questions quickly. The house is nice and we are really pleased....
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Was this helpful? Yes
Apr 06,2017
Minithumbup
Muhammed Rahman
By:
Apr 06,2017
0 people found
this helpful
Great salesman, helped me find exactly what I was looking for. Threw him a few curve balls with cancellation of viewings, but took it in his stride and was very understanding. Would definately recommend castles from my experience with muhammed....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Mar 29,2017
Minithumbup
Austen Gray
By:
Mar 29,2017
0 people found
this helpful
Moving with castles, not a problem, No stress, hassle free and fantastic communication throughout. Delighted with the service would reccomend to family and friends....
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Comment on agent fees
Agents fees are standard across the board.
Was this helpful? Yes
Mar 20,2017
Minithumbup
Katie Page
By:
Mar 20,2017
1 people found
this helpful
When it came time to rent a house, I went online and saw the amazing reviews Castles had. I am very pleased to say that they were true. The whole process was easy and simple, with the agents being available for anything. I hve to highlight a staff member: Katie Page. If it wasn't for her, I wouldn't have had such a smooth transition to my new house. Thank you for everything!...
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Was this helpful? Yes
Mar 20,2017
Minithumbup
Muhammed Rahman
By:
Mar 20,2017
0 people found
this helpful
When looking for our first property it was a delight to be assisted by Muhammed Rahman. He was friendly, knowledgeable and really supportive in our search. As he was fully aware of our search criteria he was able to show us a range of suitable properties and was always great at calling me after a viewing to see how it went so that he could tailor the search. Overall it was really enjoyable viewing properties and himself and other staff made the process really relaxed....
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Comment on agent fees
N/A.
Was this helpful? Yes
Mar 07,2017
Minithumbup
Lottie Cornwall
Austen Gray
By:
Mar 07,2017
0 people found
this helpful
Was recommended by a friend what great service,kept informed austen was great had loads of viewings set up within 2 days of going on market And house sold straight away thanks to lottie and team would recommend castles to all...
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Comment on agent fees
Can get cheaper but doubt they would be as good
Was this helpful? Yes
Mar 07,2017
Minithumbup
Michael Hughes
By:
Mar 07,2017
0 people found
this helpful
Micheal was most helpful and nothing was too much trouble Brett showed us around and did not pressurize us at all He was most professional Both gentlemen made the experience very relaxed and smoot...
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Was this helpful? Yes
Feb 20,2017
Minithumbup
Muhammed Rahman
By:
Feb 20,2017
0 people found
this helpful
Muhammed Rahman has been very professional at all times. He has kept us up to date, he is very well mannered and client focused. He goes the extra mile and this is really appreciated. He makes selling your home a much easier process, I would highly recommend Muhammed to anyone thinking of selling their home Exceptional in his role and I wish him all the best for the future....
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Comment on agent fees
good
Was this helpful? Yes
Feb 17,2017
Minithumbup
Michael Hughes
By:
Feb 17,2017
0 people found
this helpful
Michael Hughes was highly recommended to me by an old friend who said he has looked after her house hunting needs incredibly well with the utmost professionalism and she was was absolutely right, Mike has been on the ball from the moment we expressed an interest in going with Castles as our estate agent to sell our house , follow up calls a plenty , attention to detail , super genuine and friendly , couldn't ask for more to be honest :)...
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Comment on agent fees
Happy with the fees :)
Was this helpful? Yes
Feb 15,2017
Minithumbup
By:
Feb 15,2017
0 people found
this helpful
Professional and responsive. Good outfit. Generated a number if viewings and provided good feedback. All staff members contributed. Happy with price. Would recommend....
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Comment on agent fees
Average
Was this helpful? Yes
Feb 11,2017
Minithumbup
Michael Hughes
By:
Feb 11,2017
0 people found
this helpful
Fantastic service. I am not one for writing reviews but felt I must on this occasion as I am impressed with Mike. I have been viewing properties with many other estate agents as well. But the amount of time and effort he puts in is incredible. Although I didn't buy property from Castles but if you are looking forward I would highly recommend him as your estate agent....
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Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Although I did not buy through Castles (but did use their recommendation of solicitor) - Brett has been understanding of my personal circumstances throughout my property search and I would recommend him as an agent....
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Was this helpful? Yes
Areas covered

DPS TDS The Guild Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
41 1 38 0 119 3 116 2 53 4

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 4:14 PM 07/01/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 4:14 PM 07/01/2016 by allAgents
Simon Legge Simon Legge
Assistant Branch Manager
27 reviews

About Simon No description set View full profile
Mark Noble Mark Noble
Managing Director
4 reviews

About Mark No description set View full profile
Chris Taylor Chris Taylor
Branch Manager
40 reviews

About Chris No description set View full profile
Austen Gray Austen Gray
Valuation Manager
28 reviews

About Austen Having started my career at the tender age of 21, some 26 years later I am without a doubt considered the old timer of the team at Castles. My attitude to both my personal and business life is reflect View full profile
Lisa Noble Lisa Noble
Managing Director & Administrator
0 reviews

About Lisa No description set View full profile
Claire Steele Claire Steele
Assistant Lettings Manager
46 reviews

About Claire No description set View full profile
Lynne Cox Lynne Cox
Sales Coordinator
9 reviews

About Lynne No description set View full profile
Michael Hughes Michael Hughes
Senior Sales Consultant
50 reviews

About Michael No description set View full profile
Katie Page Katie Page
Lettings Consultant
10 reviews

About Katie No description set View full profile
Bethany Casey Bethany Casey
Lettings Administrator
7 reviews

About Bethany No description set View full profile
Deborah Spice Deborah Spice
Administrator
0 reviews

About Deborah No description set View full profile
Muhammed Rahman Muhammed Rahman
Sales Consultant
23 reviews

About Muhammed No description set View full profile
Lottie Cornwall Lottie Cornwall
Sales Consultant
3 reviews

About Lottie No description set View full profile
Paul Whiteside Paul Whiteside
Property Manager
0 reviews

About Paul No description set View full profile
Tracey Vasko Tracey Vasko
Lettings Manager
0 reviews

About Tracey No description set View full profile
Sophie Thomas Sophie Thomas
Sales Consultant
1 reviews

About Sophie No description set View full profile
Kelly Pretty Kelly Pretty
Property Coordinator
0 reviews

About Kelly No description set View full profile


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