Castles Estate Agents (London)
4.9/5, 810 reviews
99% recommended
96% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
94% lettings fee satisfaction
Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move. show more Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.
Castles Estate Agents | Castles Estate Agents London

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £57,200 £4,000,000
Lettings 92% 94% £575 £2,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
46 0 51 3 391 4 297 1 15 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings TPOS TDS
Images & Videos

“Our main contacts were Max and David. Viewings were carried ......”

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Jan 24,2017
Minithumbup
David
By: 'Denis_Denis'
Jan 24,2017
0 people found
this helpful
Our main contacts were Max and David. Viewings were carried out in a very professional manner, and they worked nicely around our schedule (baby naps etc). Good comms with both us and the solicitor, and generally nice guys to deal with. We achieved around 94% of ...
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Comment on agent fees
variable fee meant they came out slightly cheaper than the other highest rated Hackney agents.
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“David was extremely helpful at all times, as were other ......”

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Jan 06,2017
Minithumbup
David
By: 'Jenny'
Jan 06,2017
0 people found
this helpful
David was extremely helpful at all times, as were other members of staff. He was always on the ball and ahead of the game and I felt he did everything he could to bring about a quick sale. He helped throughout the whole selling process ...
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Comment on agent fees
Fixed fee.
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“Without David Sipple's professionalism and tenacity i do not think ......”

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Dec 19,2016
Minithumbup
David
By: 'Sarah Paker'
Dec 19,2016
0 people found
this helpful
Without David Sipple's professionalism and tenacity i do not think we would have found our ideal house. He got to know us and our needs and stayed in constant contact with us throughout the looking stage, finally helping us secure our property. He was always ...
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Comment on agent fees
we didn't pay fees, we were buyers
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“We recently bought our house through the team at Clapton, ......”

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Nov 08,2016
Minithumbup
David
By: 'Chris and Amy'
Nov 08,2016
0 people found
this helpful
We recently bought our house through the team at Clapton, E5. Throughout the process they were very helpful and very efficient. They always got back to us immediately and were very positive and courteous throughout the process....
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“I sold my house through Castles, having purchased it through ......”

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Nov 07,2016
Minithumbup
David
By: 'Tom Bell'
Nov 07,2016
0 people found
this helpful
I sold my house through Castles, having purchased it through them a few years earlier. The second time round it was a new team. David, the branch manager, was excellent and I liked him from our first meeting. We agreed a good strategy and, despite ...
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Comment on agent fees
Good few structure agreed
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“We sold out flat through Castles and both my husband ......”

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Oct 31,2016
Minithumbup
David
By: 'Karen Thomas'
Oct 31,2016
0 people found
this helpful
We sold out flat through Castles and both my husband and i found both Max and David very easy to deal with. MAx gave us solid and honest advice when it came to positioning the price of our flat, especially in a more challenging, post ...
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Comment on agent fees
very fair
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“Scott was very friendly and helpful from the first minute. ......”

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Sep 19,2016
Minithumbup
By: 'Gaizka'
Sep 19,2016
0 people found
this helpful
Scott was very friendly and helpful from the first minute. I forgot an important paper to complete our contract and he did not hesitate to drive me to my former house to pick it up. Emails sent to him were answered fairly quickly too....
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“David is an absolute pleasure to work with. Efficient, caring ......”

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Sep 12,2016
Minithumbup
By: 'The Karias'
Sep 12,2016
0 people found
this helpful
David is an absolute pleasure to work with. Efficient, caring and gets the job done! The team are also very helpful. Highly recommended...
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“We used Castles to both sell our old property and ......”

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Sep 06,2016
Minithumbup
Max
David
By: 'Lisa C'
Sep 06,2016
0 people found
this helpful
We used Castles to both sell our old property and purchase our new property. The chain collapsed several times, and was frought with issues (mainly Brexit related). It was a very stressful process but David and Max from Castles were professional and responsive throughout. Their ...
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Comment on agent fees
The fees we paid to Castles were market rate and fair. Due to the issues relating to the chain, they really worked hard.
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“Excellent service from start to finish. Smooth communications throughout, very ......”

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Sep 06,2016
Minithumbup
David
Max
By: 'Will'
Sep 06,2016
0 people found
this helpful
Excellent service from start to finish. Smooth communications throughout, very efficient. Would recommend this agent to my friends without hesitation...
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Comment on agent fees
Good
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“The team at Castles EA Tottenham were fantastic. Professional throughout & ......”

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Aug 26,2016
Minithumbup
George
Bruno
By: 'Paul Kelly'
Aug 26,2016
0 people found
this helpful
The team at Castles EA Tottenham were fantastic. Professional throughout & a pleasure to work with. They sold my house quickly & got me the price I wanted....
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Comment on agent fees
Good
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“I can not thank these guys enough for all the ......”

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Aug 05,2016
Minithumbup
David
By: 'Lesley Atkinson'
Aug 05,2016
0 people found
this helpful
I can not thank these guys enough for all the help they gave me and at the speed it needed to be done. Where the council were not being any use, everyone I delt with in the office especially Steven Carter and Alex were brilliant...
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“Castles is one of the best estate agents in London! ......”

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Jul 29,2016
Minithumbup
James
By: 'Chris'
Jul 29,2016
0 people found
this helpful
Castles is one of the best estate agents in London! Attention to detail, follow up calls/emails and in particular after sales service is second to none. In particular the key holding service is such a bonus, it really is. I have worked with a ...
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Comment on agent fees
I was a buyer.
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“Castles Estate agents on Turnpike Lane have the most amazing ......”

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Jul 21,2016
Minithumbup
By: 'Mehraj Miah'
Jul 21,2016
0 people found
this helpful
Castles Estate agents on Turnpike Lane have the most amazing care and understanding for each and every customer. All my dealings with them have been with amazing speediness and thoroughness with regards to our properties. They remain, to this day, very loyal and very approachable ...
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Comment on agent fees
The fees were very reasonable.
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“Steven has made my move stress free and seemless from ......”

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Jul 19,2016
Minithumbup
By: 'Alana'
Jul 19,2016
0 people found
this helpful
Steven has made my move stress free and seemless from beginning to end. He is a true professional and a gentleman. Can not recommend him highly enough, thank you so much to castles and Steven!...
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“John was helpful and always available.The sale went so ......”

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Jul 14,2016
Minithumbup
By: 'Julia'
Jul 14,2016
0 people found
this helpful
John was helpful and always available. The sale went so smoothly after the open day we had 7 offers all on or over asking price. We couldn't have been happier with the price we got. We were in a long chain and John held it together ...
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Comment on agent fees
Could always be lower
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“Both John and James at Castles were excellent throughout our ......”

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Jul 10,2016
Minithumbup
James
By: 'Dr Khan'
Jul 10,2016
0 people found
this helpful
Both John and James at Castles were excellent throughout our house purchase in North London. Responsive to both calls and emails and more than willing to chase solicitors etc on your behalf to speed things along. As an added benefit John seems to have an ...
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Comment on agent fees
N/A as buyers
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“Thank you to John Hili for helping my flat purchase. ......”

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Jul 06,2016
Minithumbup
By: 'JASMINE'
Jul 06,2016
0 people found
this helpful
Thank you to John Hili for helping my flat purchase. He's helpful and patient. Thanks again for the great team in the agent....
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Comment on agent fees
GOOD
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“Thank you to James Mulvee and John Hili for helping ......”

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Jun 28,2016
Minithumbup
James
By: 'Chloe Gillard'
Jun 28,2016
0 people found
this helpful
Thank you to James Mulvee and John Hili for helping with our purchase. Looking forward to dealing with you again in the future. All the best, Chloe Gillard & Thomas Bennett...
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Comment on agent fees
N/A
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“David and Max at Castle have been great throughout the ......”

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Jun 24,2016
Minithumbup
Max
David
By: 'Hanlou'
Jun 24,2016
0 people found
this helpful
David and Max at Castle have been great throughout the sale of my flat. From the start they gave me a realistic expected sale price, they got my flat on all the right sites, getting lots of viewers round until we got the sale. Once ...
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Comment on agent fees
The fees i felt were very fair, set at 3 different rates dependent on the final sale price of my flat
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“Excellent service, James was very supportive and professional, being sensitive ......”

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Jun 16,2016
Minithumbup
James
By: 'Rokiah Yaman'
Jun 16,2016
0 people found
this helpful
Excellent service, James was very supportive and professional, being sensitive to the challenges of moving and individual anxieties! We highly recommend Castles for a friendly and human service....
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Comment on agent fees
ok
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“I have just completed on my flat and want to ......”

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May 27,2016
Minithumbup
Stuart
By: 'Stuard'
May 27,2016
0 people found
this helpful
I have just completed on my flat and want to thank you stuart for being so patient and professional despite many obstacles....
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“Gerry Evans is simply a trooper. I had a massive ......”

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May 26,2016
Minithumbup
By: 'Steve'
May 26,2016
0 people found
this helpful
Gerry Evans is simply a trooper. I had a massive problem with my property due to a water leak from the upstairs flat. Castles dealt with the problem, contractors and insurance company from beginning to end and kept my stress and involvement to a minimum. ...
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“Before putting my house on the market I did extensive ......”

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May 16,2016
Minithumbup
Abraham
By: 'Caroline'
May 16,2016
1 people found
this helpful
Before putting my house on the market I did extensive research into estate agent's statistics and asked for recommendations. The name Abraham Rawat is on everyone's lips! House sales are all about chemistry and matching the right purchaser and vendor to ensure a successful sale. ...
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Comment on agent fees
Excellent. Very competitive
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“Excellent and consistent service for a few years now as ......”

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May 11,2016
Minithumbup
Alex
By: 'Andy Harding'
May 11,2016
0 people found
this helpful
Excellent and consistent service for a few years now as a landlord letting I can highly recommend Alex Philippou and his colleagues at Castles Letting....
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Comment on agent fees
Very reasonable fees
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“What can I say about Abraham that has not already ......”

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May 04,2016
Minithumbup
Abraham
Sandro
By: 'Coolhurst Road'
May 04,2016
0 people found
this helpful
What can I say about Abraham that has not already been said before. I had the pleasure and fortune of being able to deal with Castles in crouch end where both Abraham and Sandro were nothing but the consummate professionals. Abraham went above and beyond ...
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“Excellent service, kept informed at every stage, and always met ......”

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May 03,2016
Minithumbup
Colin
Abraham
By: 'Stephen R'
May 03,2016
0 people found
this helpful
Excellent service, kept informed at every stage, and always met with a smile. Both sale and purchase were expertly seen through at every stage....
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Comment on agent fees
Very competitive fees in a congested marketplace, great value for money.
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“There are estate agents, and there's Abraham. We tried to ......”

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Apr 30,2016
Minithumbup
Abraham
By: 'Catherine'
Apr 30,2016
0 people found
this helpful
There are estate agents, and there's Abraham. We tried to sell our house through two other quite different agencies in Crouch End over a period of several months, but Abraham got a result for us within two weeks. He has an incredible network of potential ...
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Comment on agent fees
Best commission rates and geared towards beating the asking price
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Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 11:52 AM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:29 AM 22/03/2018 by allAgents

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Castles Estate Agents (London)