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Castles have been local property experts in North and East London for over 33 years now… Wow time flies - We love what we do and use all our knowledge, and experience, to help people move 'in th Read full description...Castles have been local property experts in North and East London for over 33 years now… Wow time flies - We love what we do and use all our knowledge, and experience, to help people move 'in the best financial way possible'.

“ Good Service... ”

May 28,2018
Minithumbup
By: 'Ben'
May 28,2018
0 people found
this helpful
We received good service from Stephen at Castles. He kept us informed throughout the process and handled our communication with the sellers very well throughout....
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Was this helpful? Yes

“ Have just sold our property with the help of James and Alexei.The whole process took approx 11 weeks from start to finish.Both were very professional... ”

May 22,2018
Minithumbup
James
Alexei
By: 'We've Sold!'
May 22,2018
0 people found
this helpful
Have just sold our property with the help of James and Alexei.Smooth,professional and honest experience.Whole process has taken about 12 weeks.Would recommend this branch of Castles and James and Alexei....
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Comment on agent fees
The fees were on a par with other agents.
Was this helpful? Yes

“ good... ”

May 09,2018
Minithumbup
By: 'Lisa'
May 09,2018
0 people found
this helpful
The service I received from Castles on Hertford road was always professional, the staff were friendly and helpful We did have issues with a buyer initially which wasted a lot of time but The staff at Castles were very honest about the issues and got ...
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Comment on agent fees
The Fees are okay
Was this helpful? Yes
Jun 23,2017
Minithumbup
Stephen
Ashli
By: 'Natasha Irvine'
Jun 23,2017
0 people found
this helpful
I found all staff to be very informative at all times and also gave me good advice. I felt like they really cared about my sale, and did their very best to get me the best price...
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Comment on agent fees
The fees were fair
Was this helpful? Yes
May 09,2017
Minithumbup
James
By: 'Feyzi'
May 09,2017
1 people found
this helpful
All we can say is James has been supportive over the last year . He has shown respect,he has been pro active and dealt with any query in a efficient professional manner.He goes beyond what would be expected as they say the extra mile. ...
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Comment on agent fees
good
Was this helpful? Yes
Apr 07,2017
Minithumbup
Russell
Panos
By: 'S'
Apr 07,2017
0 people found
this helpful
Overall I was happy with the service I received from Castles on Turnpike Lane, particularly from my agent Russell Totton. Russell was on time, polite, friendly, responded to emails and calls promptly and made helpful suggestions that I hadn't thought about such as adding misty ...
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Was this helpful? Yes
Sep 19,2016
Minithumbup
By: 'Gaizka'
Sep 19,2016
0 people found
this helpful
Scott was very friendly and helpful from the first minute. I forgot an important paper to complete our contract and he did not hesitate to drive me to my former house to pick it up. Emails sent to him were answered fairly quickly too....
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Was this helpful? Yes
Mar 26,2016
Minithumbup
Sertac
By: 'Ruth B'
Mar 26,2016
0 people found
this helpful
I dealt with Sertac at the Edmonton branch & Tom at Waltham Abbey. Both were very helpful & kept me informed regularly by phone & email. Both very pleasant ....
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Comment on agent fees
Good- less than most. More affordable
Was this helpful? Yes
Dec 18,2015
Minithumbup
James
By: 'Kate McCallum'
Dec 18,2015
0 people found
this helpful
We were sent appropriate property details and given a very convenient time to view 2 properties we were interested in (bearing in mind that we do not live in the area). When our offer was accepted a sales letter was emailed through that same day. They ...
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Was this helpful? Yes
Oct 14,2015
Minithumbup
Stephen
By: 'Mish'
Oct 14,2015
0 people found
this helpful
Stephen was very good. He was professional from start to finish. He knew I wanted a quick sale and he made sure the buyer was aware of this. He also kept me up to date with developments. His staff were also very professional and they ...
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Was this helpful? Yes
Jul 10,2015
Minithumbup
Alex
By: 'hbr'
Jul 10,2015
0 people found
this helpful
Castles have been really friendly, professional and helpful for us. They had reasonable fees in comparison with their competition, have always been responsive with any maintenance, have been excellent communicators all along and particularly in dealings between us and the landlord. Alex in particular has ...
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Was this helpful? Yes
Jun 26,2015
Minithumbup
Russell
By: 'Ewan'
Jun 26,2015
0 people found
this helpful
Russell was a pleasure to deal with - He was helpful and 'up front' without being pushy; we have come across a number of agents who try to 'stimulate interest' or add spin " well theres a LOT of interest in the property, so you ...
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Was this helpful? Yes
Jun 02,2015
Minithumbup
Russell
By: 'john watts'
Jun 02,2015
0 people found
this helpful
sold property , was fully informed at all, times by panos and Russell ,would highly recommend them to vendors trying to sell property....
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Comment on agent fees
fees same as most agents
Was this helpful? Yes
May 25,2015
Minithumbup
Colin
Sandro
By: 'Dave Griffiths'
May 25,2015
0 people found
this helpful
Good honest no nonsense advice, experienced, mature team with years of local knowledge. Pulled out all the stops to ensure we exchanged on time right up to the last minute when it looked as though it might all fail at the last minute. Last minute ...
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Comment on agent fees
I do feel in general Estate agent fee's are excessive, but in the current market I was satisfied with what we will be charged
Was this helpful? Yes
Feb 26,2015
Minithumbup
George
Bruno
By: 'Kunle'
Feb 26,2015
0 people found
this helpful
These agents provided a very good service. There were a few setbacks during this sale but George and Bruno were very quickly on it to resolve the issue. They worked tirelessly to see this sale through all at a very reasonable price. I would highly ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Nov 12,2014
Minithumbup
David
George
By: 'I S'
Nov 12,2014
0 people found
this helpful
The team were helpful and friendly. It was a personal approach to the industry which was refreshing. I felt Castles, and Mahe and George, were invested in all running smoothly which was reassuring and stand out in an industry that can feel a little sharky....
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Was this helpful? Yes
Oct 23,2014
Minithumbup
Russell
By: 'Oliver'
Oct 23,2014
0 people found
this helpful
The agent in question was very polite and helpful despite my persistent badgering. He also facilitated a viewing of the property for myself only in advance of the open day, ensuring that I was the first to make an offer on the property and advising ...
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Was this helpful? Yes
Sep 22,2014
Minithumbup
By: 'Sumit'
Sep 22,2014
0 people found
this helpful
Good experience with Castles and clear communication throughout the exchange. Staff were always helpful and assisted when required. Will recommend to other buyers and sellers....
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Was this helpful? Yes
Sep 17,2014
Minithumbup
Stuart
By: 'Hugh F'
Sep 17,2014
0 people found
this helpful
As a buyer, I wanted a sense that though acting for their client, the agent was also acting fairly as an intermediary between us. Also I wanted to 'get the job done' without having the agent on my back. We felt that Stuart scored well ...
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Was this helpful? Yes
Sep 14,2014
Minithumbup
Stephen
By: 'Frances'
Sep 14,2014
0 people found
this helpful
I found Castles to be professional and helpful. Stephen Oswick in particular helped keep the momentum going by chasing solicitors and even asked my mortgage adviser to intervene at one point to chase on a document from my mortgage provider which was causing delays. I ...
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Was this helpful? Yes
Jul 01,2014
Minithumbup
Stephen
Ashley
By: 'Mark Telfer'
Jul 01,2014
0 people found
this helpful
Stephen and Ashley were very professional in their approach even though working under difficult circumstances (due to a poor solicitor representing me). I was always kept informed and when I needed to call the office or email I always got a prompt reply. I would ...
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Was this helpful? Yes
Jun 17,2014
Minithumbup
Russell
By: 'Andre'
Jun 17,2014
0 people found
this helpful
We were searching for a property in the area for almost a year and Russell helped us seal the deal with the vendor for the perfect flat. We had a smooth exchange and settlement, despite being on a chain. Both Panos and Russell were helpful, ...
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Was this helpful? Yes
May 20,2014
Minithumbup
Stuart
By: 'T Mustafa'
May 20,2014
0 people found
this helpful
Overall found Stuart to be very proactive and transparent in all my discussions with him and in preparing the property , finding a buyer at a fantastic price. He kept in routine and regular contact with me up and until the point of sale. Would definitely ...
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Was this helpful? Yes
Mar 24,2014
Minithumbup
Steve
By: 'Claire and George'
Mar 24,2014
0 people found
this helpful
We received a great service from Castles when selling our property - starting with the excellent and knowledgeable Steve Hatch who not only took some wonderful photographs to present our property in the best possible way, but also clearly had so much knowledge and passion ...
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Was this helpful? Yes
Mar 18,2014
Minithumbup
By: 'Gino Lombardi'
Mar 18,2014
0 people found
this helpful
I choose Castles as I found them the most professional and down to earth of all the estate agents I contacted in regards to selling our property. They were spot on and I was very impressed as some one was always available to help....
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Was this helpful? Yes
Feb 26,2014
Minithumbup
By: 'Heather'
Feb 26,2014
0 people found
this helpful
I bought my first flat with Castle\'s and they were really patient and friendly, making the whole experience a lot less terrifying than it could have been. I felt that they had a sensible, straight forward approach and I did not feel that I ...
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Was this helpful? Yes
Oct 17,2013
Minithumbup
Russell
By: 'Zrafalat'
Oct 17,2013
0 people found
this helpful
We had been looking for a house to purchase for some time and were left incredibly unimpressed by the majority of the agents we were signed up with. Foxtons didn\'t call us back once (we were cash buyers), most others sent us properties entirely ...
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Was this helpful? Yes
Jul 07,2013
Minithumbup
By: 'Dil & Bruce'
Jul 07,2013
0 people found
this helpful
It took a long time to sell our flat but the service we got did not diminish and was always pleasant and helpful. We were always getting people to view our property and the agents always got back quickly with any queries we had....
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Was this helpful? Yes
Jul 04,2013
Minithumbup
Bruno
George
By: 'Mrs Georgina Ahelegbe'
Jul 04,2013
0 people found
this helpful
The number of buyers who came to the flat were not so many and because of my availability it was well planned for them to view it in batches which made it less stressful for me. I must say the whole process went well. They ...
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Was this helpful? Yes
Jul 02,2013
Minithumbup
By: 'Daniel'
Jul 02,2013
0 people found
this helpful
Quite efficient and friendly, but could do better. I would give a higher score however...we were left alone to meet our purchaser after offer accepted ("they can only make this time, we can\'t") which for our inexperience left us open to ...
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NAEA ARLA RICS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
39 0 44 3 318 2 242 1 13 2

Agent Fees

No Sale - No Fee
Last updated at 9:29 AM 22/03/2018 by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:29 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London)

Individual Branch Awards

Enfield, EN3

London, E5

Waltham Abbey, EN9

London, N13

London, N8

London, N9

London, N8

London, N15


Crouch End
12 Topsfield Parade, London N8 8PR
(132)
Edmonton
438 Hertford Road, London N9 8AB
(75)
Enfield
243/245 Hertford Road, Enfield EN3 5JJ
(82)
show all branches (8)
Hackney
44 Lower Clapton Road, London E5 0RN
(83)
Harringay & Wood Green
5 Turnpike Lane, London N8 0EP
(126)
Palmers Green
78 Green Lanes, London N13 6BE
(71)
Tottenham
44/46 West Green Road, London N15 5NR
(29)
Waltham Abbey
2-4 Highbridge Street, Waltham Abbey EN9 1DG
(39)


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