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Castles have been local property experts in North and East London for over 33 years now… Wow time flies - We love what we do and use all our knowledge, and experience, to help people move 'in th Read full description...Castles have been local property experts in North and East London for over 33 years now… Wow time flies - We love what we do and use all our knowledge, and experience, to help people move 'in the best financial way possible'.
 
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Properties for rent
Dec 09,2017
Minithumbdown
James Mulvee
By: 'UnhappyBuyer'
Dec 09,2017
0 people found
this helpful
Arrogant, undermining, rude and overall an absolute horror to deal with. 1) Called my wife to moan about ME until he realised whomever he had tried to call was not on the other end of the line. 2) LIED about 'another' offer on the property we were buying to get an increased offer from us - the vendor confirmed this when we made contact directly. 3) Laughed and smirked at us when we visited him in branch regarding point 1. 4) Left us waiting for over an hour in branch for a scheduled m...
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Comment on agent fees
Nothing to say
Was this helpful? Yes
Nov 13,2017
Minithumbdown
By: 'Poor Service'
Nov 13,2017
0 people found
this helpful
I am really sorry to say I had really high expectations from using Castles to sell my home but I was left pretty disappointed. Potential buyers are not properly vetted and then there is a lack of communication after viewings take place. There were a number of occasions when they could not get the viewers to provide feedback, which became a real concern. Why would a potential buyer view a property and then avoid the selling agent? An agent that was serious about selling your property would affor...
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Comment on agent fees
The fees are fair
Was this helpful? Yes
Feb 28,2017
Minithumbdown
Sertac
Alex Phillippou
By: 'EMMA'
Feb 28,2017
0 people found
this helpful
Very bad customer service always lying about being on the "phone" or in "meetings" they do not return calls and move in random tenants for money without due care to others and lack of consideration for the landlords wishes! Incompetent, neglectful, cold hearted, seem to suffer with selective hearing and just a complete waste of time talking to their manager David who sounds like he's repeating Alex and Sertac. Avoid this branch at all cost if you value your investment propert...
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Comment on agent fees
Disgraceful. No stars.
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Jan 21,2016
Minithumbup
David May
By: 'Lauren & Joel'
Jan 21,2016
0 people found
this helpful
We cannot fault the service we received in any way as it was absolutely on point. All of the information,help and advice we received during this process was extremely helpful. The service we received was outstanding 5*. Thank you...
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Comment on agent fees
GOOD
Was this helpful? Yes
Oct 03,2014
Minithumbup
Nof Tona
James Mulvee
By: 'Chris Hannah'
Oct 03,2014
0 people found
this helpful
After having several agents value my property. I chose castle, as my nominated agent as they were most enthusiastic and professional to get the job done efficiently. Weeks later, they found me a buyer, exchanged and completed and must say stuck to their word. My thanks go to Nof & James and all the team involved and will not hesitate to recommend castles in palmers green if you're selling....
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Jul 07,2014
Minithumbup
James Mulvee
Andrew Teacher
By: 'Andrew'
Jul 07,2014
1 people found
this helpful
We were in touch with James over a number of weeks during our property search. Although we never completed a purchase through him, we came close on a couple of occasions and I wanted to offer some feedback for other prospective customers of the business. As someone with experience in the property sector and who has dealt with numerous agents in different capacities, James's professionalism and approach stood out head and shoulders above other local competitors. It's easy to grow cynical about...
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Feb 29,2012
Minithumbdown
By: 'BBBB'
Feb 29,2012
5 people found
this helpful
Incompetent! I have never written a review before but feel i should let other people know how bad this agency is! They were taken on as agents for a property i was renting and moving out of. After bombarding me with text messages about viewings whilst I was on holiday (too lazy to physically pick up the phone and speak to me....) we managed to make an arrangement for viewings. I made sure i was out of the way so they could do this in peace. when I returned I found that Jennie had left t...
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Aug 04,2011
Minithumbdown
By: 'LetZone Suck'
Aug 04,2011
3 people found
this helpful
By far the rudest agents I have ever dealt with. Hard sell on property promising all sorts of allowances, then denying it all later on. Asked them to fix problems repeatedly with property, never got done. Sought advice from CAB which we passed on to them explaining they were out of line... they claimed CAB were wrong... awful company, even advertised property we were living in before we handed in our notice and without informing us they were going to do so....
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Jan 13,2010
Minithumbdown
By: 'ryan'
Jan 13,2010
1 people found
this helpful
Avoid them!...
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Apr 16,2009
Minithumbdown
By: 'edie78'
Apr 16,2009
3 people found
this helpful
Appalling customer service and extremely high fees - forced me to have a guarantor for the first time in my life (been renting for over 10 years), for no good reason and unsurprisingly this was more expensive - delayed the moving in date literally on the day, then wouldn't let me move on the delayed date because my guarantor wasn't present (though they hadn't actually told me that they needed to be) - truly incompetent, avoid at all costs. terrible, terrible, disastrously terrible....
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By: ryan
Jan 13, 2010
View all comments (1)
I couldn't agree more, avoid Letzone at all costs!!! ...

NAEA ARLA RICS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
35 0 41 3 298 2 234 1 13 3

Job vacancies

Please see a list of jobs available

Agent Fees

No Sale - No Fee
Last updated at 9:03 AM 28/08/2015 by Jan Swaby

Complaints Procedure

No procedure set.
Last updated at 9:03 AM 28/08/2015 by Jan Swaby

Awards won by Castles Estate Agents (London)

Individual Branch Awards

Enfield, EN3 5JJ

London, E5 0RN

Waltham Abbey, EN9 1DG

London, N13 6BE

London, N8 8PR

London, N9 8AB

London, N8 0EP

London, N15 5NR


Firm Widgets

My widgets

Crouch End
12 Topsfield Parade, London N8 8PR
(131)
Edmonton
438 Hertford Road, London N9 8AB
(67)
Enfield
243/245 Hertford Road, Enfield EN3 5JJ
(80)
show all branches (8)
Harringay & Wood Green
5 Turnpike Lane, London N8 0EP
(123)
London
44 Lower Clapton Road, London E5 0RN
(68)
Palmers Green
78 Green Lanes , London N13 6BE
(67)
Tottenham
44/46 West Green Road , London N15 5NR
(29)
Waltham Abbey
2-4 Highbridge Street, Waltham Abbey EN9 1DG
(38)


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