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Castles have been local property experts in North and East London for over 33 years now… Wow time flies - We love what we do and use all our knowledge, and experience, to help people move 'in th Read full description...Castles have been local property experts in North and East London for over 33 years now… Wow time flies - We love what we do and use all our knowledge, and experience, to help people move 'in the best financial way possible'.
Nov 13,2017
Minithumbdown
By: 'Poor Service'
Nov 13,2017
1 people found
this helpful
I am really sorry to say I had really high expectations from using Castles to sell my home but I was left pretty disappointed. Potential buyers are not properly vetted and then there is a lack of communication after viewings take place. There were a ...
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Comment on agent fees
The fees are fair
Was this helpful? Yes
Feb 28,2017
Minithumbdown
Sertac
Alex
By: 'EMMA'
Feb 28,2017
0 people found
this helpful
Very bad customer service always lying about being on the "phone" or in "meetings" they do not return calls and move in random tenants for money without due care to others and lack of consideration for the landlords wishes! Incompetent, neglectful, ...
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Comment on agent fees
Disgraceful. No stars.
Was this helpful? Yes
Jan 21,2016
Minithumbup
By: 'Lauren & Joel'
Jan 21,2016
0 people found
this helpful
We cannot fault the service we received in any way as it was absolutely on point. All of the information,help and advice we received during this process was extremely helpful. The service we received was outstanding 5*. Thank you...
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Comment on agent fees
GOOD
Was this helpful? Yes
Oct 03,2014
Minithumbup
Nof
James
By: 'Chris Hannah'
Oct 03,2014
0 people found
this helpful
After having several agents value my property. I chose castle, as my nominated agent as they were most enthusiastic and professional to get the job done efficiently. Weeks later, they found me a buyer, exchanged and completed and must say stuck to their word. My ...
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Was this helpful? Yes
Jul 07,2014
Minithumbup
James
By: 'Andrew'
Jul 07,2014
1 people found
this helpful
We were in touch with James over a number of weeks during our property search. Although we never completed a purchase through him, we came close on a couple of occasions and I wanted to offer some feedback for other prospective customers of the business. ...
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Was this helpful? Yes
Feb 29,2012
Minithumbdown
By: 'BBBB'
Feb 29,2012
5 people found
this helpful
Incompetent! I have never written a review before but feel i should let other people know how bad this agency is! They were taken on as agents for a property i was renting and moving out of. After bombarding me with text messages about viewings ...
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Was this helpful? Yes
Aug 04,2011
Minithumbdown
By: 'LetZone Suck'
Aug 04,2011
3 people found
this helpful
By far the rudest agents I have ever dealt with. Hard sell on property promising all sorts of allowances, then denying it all later on. Asked them to fix problems repeatedly with property, never got done. Sought advice from CAB which we passed on to ...
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Was this helpful? Yes
Jan 13,2010
Minithumbdown
By: 'ryan'
Jan 13,2010
1 people found
this helpful
Avoid them!...
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Was this helpful? Yes
Apr 16,2009
Minithumbdown
By: 'edie78'
Apr 16,2009
3 people found
this helpful
Appalling customer service and extremely high fees - forced me to have a guarantor for the first time in my life (been renting for over 10 years), for no good reason and unsurprisingly this was more expensive - delayed the moving in date literally on the ...
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Was this helpful? Yes
By: ryan
Jan 13, 2010
View all comments (1)
I couldn't agree more, avoid Letzone at all costs!!! ...

NAEA ARLA RICS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
39 0 44 3 318 2 242 1 13 2

Agent Fees

No Sale - No Fee
Last updated at 9:29 AM 22/03/2018 by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:29 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London)

Individual Branch Awards

Enfield, EN3

London, E5

Waltham Abbey, EN9

London, N13

London, N8

London, N9

London, N8

London, N15


Crouch End
12 Topsfield Parade, London N8 8PR
(132)
Edmonton
438 Hertford Road, London N9 8AB
(75)
Enfield
243/245 Hertford Road, Enfield EN3 5JJ
(82)
show all branches (8)
Hackney
44 Lower Clapton Road, London E5 0RN
(83)
Harringay & Wood Green
5 Turnpike Lane, London N8 0EP
(126)
Palmers Green
78 Green Lanes, London N13 6BE
(71)
Tottenham
44/46 West Green Road, London N15 5NR
(29)
Waltham Abbey
2-4 Highbridge Street, Waltham Abbey EN9 1DG
(39)


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