Castles Estate Agents (London)
4.9/5, 795 reviews
99% recommended
95% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
94% lettings fee satisfaction
Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move. show more Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.
Castles Estate Agents | Castles Estate Agents London

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £57,200 £4,000,000
Lettings 92% 94% £575 £2,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
46 0 51 3 383 4 290 1 15 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings TPOS TDS
Images & Videos

“First time buyer...”

Share on :
Jan 17,2020
Minithumbup
Max
Josh
By: 'Samuel Naylor'
Jan 17,2020
0 people found
this helpful
We have just completed on the purchase of our first property, and we are extremely happy with the service Castles  provided. Over the last 12 months we have viewed over a dozen different properties with several different agencies. With other agencies, we often felt  pressured to ...
read full review
Was this helpful? Yes

“Castles Hackney: A Squad...”

Share on :
Jan 07,2020
Minithumbup
By: 'Callum Caulfield'
Jan 07,2020
0 people found
this helpful
These guys are the best. They were experts in the area, amazing at soliciting available properties within my criteria and basically were just lovely to deal with, especially Max Whatley who was always on hand to guide me through the process....
read full review
Was this helpful? Yes

“We requested a number of estate agents viewed......”

Share on :
Jan 06,2020
Minithumbup
David
Max
By: 'Janice Graham'
Jan 06,2020
0 people found
this helpful
We requested a number of estate agents viewed the property before it went on the market and propose a selling price. Castles were the last to quote and their price was the same as another estate agents. We went with Castles as David came across ...
read full review
Was this helpful? Yes

“7 BRIGGEFORD ESA...”

Share on :
Dec 26,2019
Minithumbup
David
Josh
By: 'ESA mahamroot'
Dec 26,2019
0 people found
this helpful
Josh and Dave were very helpful and supportive when it came to selling my property. They understood all my criterion and ensured that they only brought the right clients to view the flat. I was always kept up to date with the market and the ...
read full review
Was this helpful? Yes

“professional and helpful...”

Share on :
Dec 23,2019
Minithumbup
David
Josh
By: 'Julie Mathew'
Dec 23,2019
0 people found
this helpful
Great service throughout, very happy with outcome, stressful at times but josh and manager David remained professional all the time, overall great service and would recommend...
read full review
Was this helpful? Yes

“Great service from David and his team from be......”

Share on :
Dec 22,2019
Minithumbup
David
By: 'Fusun Can'
Dec 22,2019
0 people found
this helpful
Great service from David and his team from beginning to end. They were efficient, helpful and knowledgeable. Achieved a fantastic selling price for my flat and kept me in the loop throughout the whole process. Would definitely recommend them. Thank you for all of your ...
read full review
Was this helpful? Yes

“Professional and friendly...”

Share on :
Dec 18,2019
Minithumbup
David
Max
By: 'James Latham'
Dec 18,2019
0 people found
this helpful
Castles get the balance right between professionalism and being friendly. As they are relatively small, you get a consistent experience and don't get handed from pillar to post. All of the staff are very approachable and are good at driving the process forward and communicating. ...
read full review
Was this helpful? Yes

“Satisfied Landlord...”

Share on :
Nov 28,2019
Minithumbup
Alex
Sertac
By: 'Yogesh CHUMROO'
Nov 28,2019
0 people found
this helpful
We had an aweful experience with our previous letting agents and once we contacted Castles, things have been much better and so far, we are very happy with the service we have had. We hope Castles can keep up the good service....
read full review
Was this helpful? Yes

“Alex Philippou helped us with our let, he was......”

Share on :
Nov 20,2019
Minithumbup
Alex
By: 'Sophia S'
Nov 20,2019
0 people found
this helpful
Alex Philippou helped us with our let, he was professional throughout the process. The maintenance team were very fast to action any issue we had with the property. Thanks Castles, we enjoyed living at the property for the past 3 years :-)...
read full review
Was this helpful? Yes

“Fantastic service!...”

Share on :
Nov 12,2019
Minithumbup
By: 'Sean'
Nov 12,2019
0 people found
this helpful
We bought our first home with Castles and could not have been happier with their service! We mostly dealt with John, but the whole team was friendly, professional and very helpful throughout the whole process....
read full review
Was this helpful? Yes

“Vince was a star...”

Share on :
Nov 08,2019
Minithumbup
By: 'James O'Donnell'
Nov 08,2019
0 people found
this helpful
Vince was a star, really helped me with my purchase and I couldn't have got it done so quickly without him...
read full review
Was this helpful? Yes

“We have been very pleased and content with th......”

Share on :
Nov 08,2019
Minithumbup
By: 'Elena'
Nov 08,2019
1 people found
this helpful
We have been very pleased and content with the level of service provided by the Castles team in Edmonton. As landlords we dealt with Jay who was professional, thorough, understanding and efficient. The team also in maintainance, accounts and administration are effective team players who ...
read full review
Was this helpful? Yes

“Not your stereotypical estate agents...”

Share on :
Oct 30,2019
Minithumbup
David
Max
By: 'Claire Jordanoski'
Oct 30,2019
0 people found
this helpful
David, Max and all the Castles team in Clapton are friendly and helpful and definitely not your stereotypical estate agents. From the beginning of the process of selling our home there was no pressure just honest advice. They found us a reliable buyer who was ...
read full review
Was this helpful? Yes

“Just sold my late Mother's house through Cast......”

Share on :
Oct 07,2019
Minithumbup
By: 'Joseph Alexander Peck'
Oct 07,2019
0 people found
this helpful
Just sold my late Mother's house through Castles estate agents, who were very helpful . Gave good advice when needed, also sale proceeded very efficiently. Thanks to the whole team....
read full review
Was this helpful? Yes

“Great job Castles Edmonton!.......................”

Share on :
Oct 03,2019
Minithumbup
By: 'Martese Carton'
Oct 03,2019
0 people found
this helpful
Great job Castles Edmonton!................. Castles have looked after me and my Enfield flat for many years and I've always been happy with the efficient and courteous service they provide. Thanks to Alex, Craig and team. I would highly recommend you give them a try....
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
Sep 30,2019
Minithumbup
David
Josh
By: 'Tim Hansen'
Sep 30,2019
0 people found
this helpful
Excellent service! Castles sold our flat within a week, for a very good price. David had great knowledge of the local market, and we were very impressed that all three of the guys in the office (David, Max and Josh) knew exactly what was going ...
read full review
Was this helpful? Yes

“Thank you Castles...”

Share on :
Sep 26,2019
Minithumbup
David
Josh
By: 'ann183@sky.com'
Sep 26,2019
0 people found
this helpful
Thank you Castles after moving our father out of our family for the last 44 years to say it was emotionally hard is an understatement but thankfully having the knowledge and support of David and Josh was fantastic they kept us fully informed and updated at ...
read full review
Was this helpful? Yes

“Outstanding, First Class service from both To......”

Share on :
Sep 22,2019
Minithumbup
Tom
Daniel
By: 'Yesim'
Sep 22,2019
0 people found
this helpful
Outstanding, First Class service from both Tom and Daniel at Castles Estate Agents, Waltham Abbey. Honest, sincere at all times, nothing to much for either to handle, if busy, both call you back ASAP. Chase Solicitors for progress updates. Very welcoming on the phone and ...
read full review
Was this helpful? Yes

“We bought our new home through James at Castl......”

Share on :
Aug 22,2019
Minithumbup
James
By: 'breslk'
Aug 22,2019
0 people found
this helpful
We bought our new home through James at Castles, James showed us round a number of houses, many we hadn't considered and we ended up buying one of his suggestions. Communication with James were very good, always someone available to take my call if James ...
read full review
Was this helpful? Yes

“Top service...”

Share on :
Aug 19,2019
Minithumbup
Ashley
By: 'Roman'
Aug 19,2019
0 people found
this helpful
Whilst I have been property hunting I viewed serveral properties advertised by this particular branch and have met most of their staff. The service I received has been absolutely brilliant and they have been very helpfull answering any queries I may have had. When I ...
read full review
Was this helpful? Yes

“Legit...”

Share on :
Aug 05,2019
Minithumbup
Max
By: 'Simon Vella'
Aug 05,2019
0 people found
this helpful
Excellent and professional service, not a single issue and if I had to go though the hell of buying another house, I would use Castles....
read full review
Was this helpful? Yes

“Great team to work with. Liaised mainly with ......”

Share on :
Aug 02,2019
Minithumbup
Max
David
By: 'Yasin Razaq'
Aug 02,2019
0 people found
this helpful
Great team to work with. Liaised mainly with David and Max (briefly with Josh) who made the entire process simple and pain free. They're friendly yet professional, always kept me informed and offered advice where needed. Impressive from the start and extremely passionate to get ...
read full review
Was this helpful? Yes

“Smooth Experience...”

Share on :
Aug 01,2019
Minithumbup
Alexei
James
By: 'Douglas Spitz'
Aug 01,2019
0 people found
this helpful
Generally a fairly smooth experience. Alexie was extremely good in knowing what kind of property we were looking for and with the help of James they were both efficient in securing it. The whole purchasing process was also fairly quick and painless....
read full review
Was this helpful? Yes

“It’s been a real pleasure working with the st......”

Share on :
Jul 20,2019
Minithumbup
Alexei
James
By: 'Noor Hasan'
Jul 20,2019
0 people found
this helpful
It’s been a real pleasure working with the staff of Castles. We had lost hope of getting on the property ladder but James had really convinced us that we could own our dream house. We really appreciate Alexei for his patience in showing us ...
read full review
Was this helpful? Yes

“The team at Castles have been fantastic, afte......”

Share on :
Jul 19,2019
Minithumbup
Alexei
James
By: 'Debbie Wall'
Jul 19,2019
0 people found
this helpful
The team at Castles have been fantastic, after a uncertain start we managed to get our house sold and for more than we anticipated. Alexei has been brilliant, professional, direct, honest and understanding beyond his remit. We would like to thank you all for sticking ...
read full review
Was this helpful? Yes

“Just sold my house with Castles. Want to say ......”

Share on :
Jul 19,2019
Minithumbup
Max
David
By: 'Sarah North'
Jul 19,2019
0 people found
this helpful
Just sold my house with Castles. Want to say how impressed I was with them, their boss David and my dedicated agent, Max. They were great communicators and consistently professional and I found their service honest and hard-working. Despite some hiccups with solicitors in my ...
read full review
Was this helpful? Yes

“Alexi has been extremely helpful in assisting......”

Share on :
Jul 18,2019
Minithumbup
By: 'Ayse Duzel'
Jul 18,2019
0 people found
this helpful
Alexi has been extremely helpful in assisting us sell our house and has always kept us updated through the whole process....
read full review
Was this helpful? Yes

“I bought a place through Castles and it went ......”

Share on :
Jul 12,2019
Minithumbup
By: 'toby conyers'
Jul 12,2019
0 people found
this helpful
I bought a placw thtough Castles and it went like a charm. A few years later I rented the place out and disappeared abroad for a bit and was therefore not able to do anything regarding the property myself. Castles found great tenants, kept me ...
read full review
Was this helpful? Yes

“Castles Enfield Branch made it a very smooth ......”

Share on :
Jul 12,2019
Minithumbup
Stephen
By: 'Paul Lynch'
Jul 12,2019
0 people found
this helpful
Castles Enfield Branch made it a very smooth transaction on the sale of our property recently. We was always kept informed of viewings and feedback. Thank you Stephen and all tge team...
read full review
Was this helpful? Yes

Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 11:52 AM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:29 AM 22/03/2018 by allAgents

.
As Seen On

Get in touch with

Castles Estate Agents (London)