Castle Residential (London)

My partner and I have recently bought a flat, and we have found the team at Castle Residential to be a huge help in this process, particularly Eddie. As first time buyers, we greatly appreciated his support in ensuring that all parties involved in the sale were effectively communicating. This was ... Read Full Review

I only have good things to say about Castle Residential and the team. I found them very professional when I expressed an interest in renting a property in Hanwell. Sarj was very helpful and Justyna's communication was very good. The landlord decided to sell the property whilst I was living ... Read Full Review

Horrible staff, They promised to rent house for us, we’ve been decided to take and they just decided to give to someone else. Week after called us and asked: ‘Are you still want this house?’ And told us they arranged a viewing with landlord so we’ve been ... Read Full Review

I have been in the flat rented from Castle Residential for a month and still the furniture that should have been provided by contract has not been delivered. The agents kept repeating me "it will be delivered by the end of the week" and nothing happens. Terrible experience, no one has ... Read Full Review

Critical: Professionalism, Responsiveness I've got neighbours from hell next door, a bunch of people whom have been overloading and trashing a house for the past year and making homophobic remarks, noise and showing a strong ASB. I've been in touch with Castle by email since last ... Read Full Review

We have been using Castle Residential since 2013 and my family have been using them since they first opened. Friendly, knowledgeable and professional, they have made the whole rental process stress free and seamless. Our flat has never been unlet and they always source reliable, trustworthy ... Read Full Review

Before deciding to use this agent I strongly encourage you to review the one star google reviews before making your decision. The comments are very detailed, factual and accurate. I totally agree with what they say and I will add my own experience to this too. Before entering into a contract with ... Read Full Review

Eddie arranged the sale of our property. He was honest about pricing, kept me updated I was updated regularly. I wouldn't hesitate to use Castle again. Not only as sales but also as a property letting ... Read Full Review

Me and my partner were looking for a flat to rent through castle residential. We found a lovely flat in ealing broadway which we were keen on. We were in contact with Magda who was sorting out all the paperwork. She rang us and told us that we had been accepted for the flat that all the paperwork ... Read Full Review

I sold my house through Castle Residential and would thoroughly recommend them. Eddie particularly was excellent. I had some issues with getting my tenants out of the house after a buyer had been found and Eddie was very helpful and gave me some good advice when I was trying to deal with the ... Read Full Review

We have had the worst experience ever with highly irresponsible, negligent agency ever. They totally ignore Health and Safety issues and because of them we have been suffering water leaks for the past 5 months. They do not have the courtesy even to respond to complains or follow court ... Read Full Review

I was worried about selling my property for the right price, after many negative viewings from a rival estate agent . I needn't have worried when I asked Eddie and Joe from Castles to became involved in the potential selling of my house. I just left it to them ,and the whole process took just a few ... Read Full Review

We have been working with Castle on three separate occasions and they have never disappointed us. The whole team are professional and do their very best to help. Eddie made the process almost painless for us and made sure we were kept up to date and the process did not stall unnecessarily. Thank ... Read Full Review

First class service! After numerous agents told me I would struggle to sell my property in the current market, Eddie instilled complete confidence in me right from day one. The guys were transparent throughout and I always felt kept in the loop. Even when the sale wasn't going smoothly they never ... Read Full Review

Eddie and the team sold a two bed flat for us in Hanwell. We were always kept up-to-date with the viewings and comments from potential buyers. Eddie sourced a good tradesmen who spruced up the flat and also an engineer to check the boiler. As we were not living locally, this help was invaluable. We ... Read Full Review

Castles did an excellent job for me and achieved more than 15% over the price I anticipated. Their photos by Joe showed the place really well and they handled a bidding process very well. I would use them again and have no hesitation in recommending ... Read Full Review

An efficient and trustworthy estate agent! As a landlord, I have always found them to provide excellent service and great tenants. A big thank you to ... Read Full Review

I have been a tenant of Castle Residential for my 2 previous properties and have found their customer service and professionalism impeccable. When moving in on both occasions, there has been absolutely no issue and paired me up with two great apartments! They manage my second property and the ... Read Full Review

Was a very professional services from start to finish. Will use again in the future, also gave me advice that I will take on boards in the next search. Thanks ... Read Full Review

I was recommended Castle Residential in Ealing by a friend who has been renting through the Hanwell Branch for a number of years. They are well known for catering to your needs rather than trying to rent out to you whatever they have on the market at that time. I stayed in touch with them for a ... Read Full Review