The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 111 Reviews
97% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
92% sales fee satisfaction
92% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 92% | £22,000 | £440,000 |
| Lettings | 100% | 92% | £270 | £1,800 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 73 | 1 | 25 | 1 | 5 | 0 | 0 | 1 |
Castlehill Estate Agents
21 Otley Road, Leeds, West Yorkshire
LS6 3AA
0113 278 7427






By : 'Paisley'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS6
I would definitely recommend Castlehill to anyone I know (and have done!). Our landlord, Simon, who showed us our house to start with has been there for anything we might need since. When problems arose in one of the bedrooms, he was at the door within 3 minutes and the problem was sorted within a ... Read Full Review

By : 'John'
Branch : Headingley, 21 Otley Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS6
Paul from Castlehill was extremely professional but very approachable. He arrived on time for our meetings and gave me a realistic view of the value of the property and of how long he thought the sale would take over the quiet Christmas period. I was pleasantly surprised at the constant flow of ... Read Full Review
By : 'OneHappyStudent'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS4
I would highly recommend Castlehill as they have been very helpful throughout the rental process. When my housemates signed for the property I was on my year abroad but Castlehill were very helpful in letting me sign the papers when I got back to England and letting me pay my deposit online from ... Read Full Review
By : 'Stuart'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS6
Castlehill estate agents have been excellent landlords. Louise was our go to person if we needed anything and she responded promptly, she also kept us up to date with repairs and anything else in the pipeline. It was great having someone to go to with any problems. As a student as I quite ... Read Full Review

By : 'Hannah'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS6
Castlehill have been literally amazing. We used them for finding a house for second year after living in halls first year and they did every thing we could have asked. They found us the perfect house and we're available if there ever was a problem. We had a problem with a drain etc and they sorted ... Read Full Review


By : 'sarahshields'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS6
I would 100% recommend Castlehill as an agent for any prospective customers. I am a student who has let from Castlehill for the past 2 years and I would not use any other landlords. Louise & Simon were very attentive to our needs and were always prompt with their friendly and useful help! They ... Read Full Review


By : 'Aran'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS6
Castlehill have been really great. The house is lovely, especially considering it's a student house, and Castlehill have endeavored to make it as nice as possible for us. We have just had a brand new shiny bathroom fitted, not because we requested it, but because Castlehill wished to update the ... Read Full Review


By : 'Emma'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS6
We have been tenants with Castlehill for 2 years now - and we have always received excellent service. They are very quick to respond to our emails, and any problems have always been resolved promptly. The staff are very friendly, and willing to help. Also the property itself is in excellent ... Read Full Review

By : 'Laura'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS16
We moved into a shared flat with castlehill in July and they have been excellent! It was easy and straight forward to sign for the flat. They have dealt with any queries and repairs very efficiently which has made everything so much easier. The staff are very friendly and helpful and always try ... Read Full Review
By : 'GregLM1993'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS6
The house is in very good condition, any problems we have had has been dealt with efficiently (that day or next) and we have been kept in the loop as to what is going on. Staff are friendly and helpful and also worked over the summer to ensure things we requested before taking up our tenancy were ... Read Full Review

By : 'Howard'
Branch : Headingley, 21 Otley Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS4
I chose Castlehill to sell my father's property because they seemed to care about giving good service and getting a result. We obtained exactly the price we wanted, from a quality purchaser and the sale went through without a hitch. Simon's advice at the start in recommending the right ... Read Full Review
By : 'Molly'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS6
The staff at castle hill are very helpful and friendly, any problems are always taken care of straight away. I have signed for 2 houses with castle hill and feel the property's are kept to a high standard especially compared to other student lets in the area. I would definitely recommend ... Read Full Review


By : 'Chantelle'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS6
Being a student and living in America for a year it was difficult to find a house to rent, but Castlehill were amazing and kept in contact via email to ensure the house would be ready when I returned from America, which it was! They are very professional and helpful at all times! We had a ... Read Full Review
By : 'amybill'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS6
I was living in America for a year when I signed for my house, so didn't actually get the chance to see it before I moved in. Whilst I was away, Louise was excellent at keeping in contact and at helping us to ensure that all paperwork was filled in correctly and in time. It was easy to collect my ... Read Full Review
By : 'Laura'
Branch : Headingley, 21 Otley Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS6
Not only were Castlehill extremely friendly, they were incredibly efficient and pro-active. They produced high quality PR to sell my property and always responded to calls and emails instantly. They consistently reassured me throughout the stress of the selling process and helped to make it much ... Read Full Review


By : 'Joseph'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LS6
I bought my first investment property from Castlehill in the year 2000 and have continued to buy, sell and rent with them since. I like the fact that they are a long established family business as you have that continuity of ownership and staff, which makes every transaction easier. Over the ... Read Full Review
By : 'Andrew'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LS4
Castlehill have let our properties, most of which were purchased through them, for 19 years. They have an extremely efficient & experienced team, with long standing staff members who are very approachable & inspire you with ... Read Full Review
By : 'S'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS6
Best letting agency I've used. Always helpful and if anything broke it was replaced the next day. Would definitely go with them ... Read Full Review

By : 'Stephen'
Branch : Headingley, 21 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS6
I have lived in Leeds a few years now and have had some problems with letting agents in the past. Castlehill are by far the best I have come across and we have decided to use their services for another year! If there are any problems with the house they come round to fix it the same day. Louise is ... Read Full Review
By : 'Mr'
Branch : Headingley, 21 Otley Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LS6
Castlehill offered a fantastic service throughout the process of buying our new home. They offered flexibility in terms of arranging viewings to suit us and communication was prompt, professional and relevant at all times (even following completion with small matters such as helping us locate the ... Read Full Review
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We rarely receive complaints, however, if you have a complaint please email enquiries@castlehill.co.uk where a director will investigate & respond within 7 days. We are long standing members of the Property Ombudsman Scheme - A free, fair and independent service for buyers, sellers, tenants & landlords.
Last updated at 5/15/2015, 10:39:19 AM by allAgents