• Stuart Hutchinson
    Stuart Hutchinson
  • Louise Wray
    Louise Wray
  • Lizzie Close
    Lizzie Close
  • Phil Johnson
    Phil Johnson
  • Emma Wilkinson
    Emma Wilkinson
  • Claire Mullan
    Claire Mullan
  • Georgia Fulcher
    Georgia Fulcher
  • Caroline Ryan
    Caroline Ryan
  • Toni Harrison
    Toni Harrison
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    Hannah
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    Lesley-Anne Smith
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    Lilly Robinson
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    Heike Miller
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www.castledene.co.uk Properties for sale
Properties for rent
Dec 16,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Steve McGourty'
Dec 16,2017
0 people found
this helpful
Louise and Lizzie are so cheery and helpful, I would recommend every time! Nothing is too much trouble no matter what the issue....
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Was this helpful? Yes
Dec 15,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Stuart S'
Dec 15,2017
0 people found
this helpful
Louise and Lizzie have been very helpful in dealing with a difficult tenancy problem and have always been friendly and efficient...
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Comment on agent fees
Standard
Was this helpful? Yes
Dec 15,2017
Minithumbup
Lizzie Close
Louise Wray
By: 'A. J. H.'
Dec 15,2017
0 people found
this helpful
Good communication at all times. Quick response to any problems that arise which is essential to me as I live far away from the rental property and therefore rely on the agents to make all arrangments with contractors etc....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Dec 15,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Efficient Team.'
Dec 15,2017
0 people found
this helpful
From meeting Louise in April we were very impressed. Always efficient and on time and ready with her very professional advice. We didn't hesitate to go with Castledene. We had tenants in very quickly and they kept us up to date with all of the procedures, also any repairs that were needed we were kept up to speed by Lizzie who is always happy to speak with you with any enquiries. Thank you girls for being a really great team....
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Comment on agent fees
Excellent
Was this helpful? Yes
Dec 15,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Paul, landlord'
Dec 15,2017
0 people found
this helpful
Both Lizzie and Louise have been excellent. Friendly, professional and efficient service. I would highly recommend Castledene to other landlords....
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
Dec 14,2017
Minithumbup
Lizzie Close
By: 'Dkinnersley'
Dec 14,2017
0 people found
this helpful
Really easy to deal with. Always has your best interests on mind. Would recommend to anyone in the renting business!...
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Was this helpful? Yes
Dec 14,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Fran'
Dec 14,2017
0 people found
this helpful
I feel really safe and secure with Castledene as my landlords. I always know my repairs are carried out fast and by qualified tradesmen. I've never had a bad experience since renting my house threw them....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 14,2017
Minithumbup
Lizzie Close
Louise Wray
By: 'Happy Customer'
Dec 14,2017
0 people found
this helpful
Lizzie and Louise go above and beyond the call of duty when it comes to managing my property. They always keep me fully up to date with everything I need to know. If I have any queries they are very happy to help and don't keep me waiting in getting back to me with the answer. I wouldn't hesitate in recommending them to anyone...
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Comment on agent fees
Fees are goid for the service given
Was this helpful? Yes
Dec 13,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Lisa'
Dec 13,2017
0 people found
this helpful
These two work so hard and from moving in to my home they have always been so lovely. Any repairs I report are always dealt with immediately and their contractors are really friendly. I wouldn't rent of anyone other than castledene. They are brilliant landlords....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Lisa'
Dec 13,2017
0 people found
this helpful
These two work so hard and from moving in to my home they have always been so lovely. Any repairs I report are always dealt with immediately and their contractors are really friendly. I wouldn't rent of anyone other than castledene. They are brilliant landlords....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Happy Landlord'
Dec 13,2017
0 people found
this helpful
Castledene have managed my houses in Hartlepool for over two years now and I must say I couldn't be happier with the service. The girls are always professional, polite and really helpful. I wouldn't hesitate to recommend them to anyone looking for a managing agent....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Happy Landlord'
Dec 13,2017
0 people found
this helpful
Castledene have managed my houses in Hartlepool for over two years now and I must say I couldn't be happier with the service. The girls are always professional, polite and really helpful. I wouldn't hesitate to recommend them to anyone looking for a managing agent....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'P Cooke'
Dec 13,2017
0 people found
this helpful
Louise has been professional and extremely knowledgeable from our first meeting. She valued our property and gave us all the information we needed, some of which we weren't even aware of and could have potentially been prosecuted had we let our property ourselves. She has made letting our first property a really enjoyable one, we're now with Louise's advice looking for our second rental property. Superb, thank you!...
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Comment on agent fees
Excellent for the service levels received
Was this helpful? Yes
Dec 12,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Jakey'
Dec 12,2017
0 people found
this helpful
5* service all round. Without doubt the best agent I have used in all my years as a landlord. Highly recommended!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 12,2017
Minithumbup
Louise Wray
By: 'Wombwell'
Dec 12,2017
0 people found
this helpful
Smashing lasses. Genuinely have went out of their way to help me. Would tell anyone to use castledene. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 11,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Ian B'
Dec 11,2017
0 people found
this helpful
Absolutely love these two! Professional, helpful and very effective. They manage my portfolio really well and make my life so much easier. I would definitely recommend them to any landlord looking for a managing agent!...
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Was this helpful? Yes
Dec 11,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Carolyn George'
Dec 11,2017
0 people found
this helpful
Superb service! I have used Castledene in Hartlepool for 3 years now and actually followed the girls when they joined from a previous agent simply because they give me such an excellent service which gives me total peace of mind. I know they look after my properties like they were there own!...
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Comment on agent fees
Excellent for the level of service received.
Was this helpful? Yes
Dec 08,2017
Minithumbup
Louise Wray
By: 'Louise77'
Dec 08,2017
0 people found
this helpful
I would certainly recommend Castledean to everyone. Professional and reliable staff who go out their way to help. It all went smoothly and quickly. I wouldn't use anyone else....
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Comment on agent fees
I found fees are good compared to other companies.
Was this helpful? Yes
Dec 08,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Chris Mincher'
Dec 08,2017
0 people found
this helpful
Always happy to help and amazing customer care. Can't ask for more, Friendly and helpful and with a smile even on them cold Monday mornings...
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Was this helpful? Yes
Dec 07,2017
Minithumbdown
Louise Wray
By: 'A Foster'
Dec 07,2017
0 people found
this helpful
Definitely would consider using castledene for when I'm be moving next. Friendly welcome staff and born and bred in the North East...
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Was this helpful? Yes
Dec 07,2017
Minithumbup
Toni Harrison
Heike Miller
By: 'Js clearance services'
Dec 07,2017
0 people found
this helpful
I'm a contractor for Castledene I have to say find all the girls in the office very good at there jobs realy good communication and they solve any issues asap hope to carry on working with this branch...
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Was this helpful? Yes
Dec 07,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'James'
Dec 07,2017
0 people found
this helpful
Always helpful, knowledgeable, polite and professional. From valuation to two years later I'm genuinely delighted I choose Castledene to look after my house. Keep up the good work girls!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 07,2017
Minithumbup
Louise Wray
By: 'Parko'
Dec 07,2017
0 people found
this helpful
I have had numerous dealings with Louise over the years. She is very professional at her job and has a really bubbly personality which makes it always pleasant when communicating. I would highly recommend her to anyone who either wants to sell or rent their properties....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 07,2017
Minithumbup
Louise Wray
By: 'Joanne'
Dec 07,2017
0 people found
this helpful
Would recommend Louise, louise would go above and beyond for all customers . When I need to move I would definitely go to Louise for help and advice...
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Was this helpful? Yes
Dec 07,2017
Minithumbup
Louise Wray
By: 'Karl'
Dec 07,2017
0 people found
this helpful
Louise is a consummate professional, always friendly, polite and her exceptional customer service skills are second to none! Would recommend Louise and her team to anyone....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Dec 05,2017
Minithumbup
By: 'Jamie'
Dec 05,2017
1 people found
this helpful
Louise manages all of my properties now and everything runs 100% smoothly. If you're a landlord and need your property managed, give Louise @ Castledene a call....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 05,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Landlord!'
Dec 05,2017
0 people found
this helpful
First class service from first class staff!! Louise and Lizzie are fantastic and if your looking for a team to look after your rental properties I couldn't recommend them enough! My portfolio is managed with ease and class!!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 04,2017
Minithumbup
By: 'Alan G'
Dec 04,2017
0 people found
this helpful
Having dealt with Louise and Lizzie for a few years now, could not be happier with the service provide. As I work away I know my property is always in good hands and never left unoccupied. As soon as one tenant leaves another tenant is lined up ready for moving in. very smooth transaction every time....
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Comment on agent fees
good
Was this helpful? Yes
Dec 04,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Loucorky'
Dec 04,2017
0 people found
this helpful
Highly recommended to me and I would highly recommend to everyone...very professional company with very friendly staff..they make moving home easy...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 04,2017
Minithumbup
Louise Wray
Lizzie Close
By: 'Grace Louise'
Dec 04,2017
0 people found
this helpful
I rent my house from castledene and from the initial viewing threw to 18 months later we are still so happy. Nothings a problem, any repairs we have are dealt with fast and we are so happy in our home!! Special thanks to Louise and Liz for everything you do!!...
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Comment on agent fees
Good
Was this helpful? Yes

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Last updated at 11:31 AM 31/03/2017 by allAgents

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Last updated at 11:31 AM 31/03/2017 by allAgents

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