Castledene Sales & Lettings
4.8/5, 407 reviews
95% recommended
93% sales valuation accuracy
98% sales fee satisfaction



Property Features

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £26,000 £825,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
191 7 133 6 26 0 17 1 20 6
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
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Latest Properties

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Images & Videos

“Castledene Hartlepool...”

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Dec 21,2022
Minithumbup
abbey
By: 'JRP'
Dec 21,2022
0 people found
this helpful
I have been dealing with the Hartlepool office to rent a property in Sunderland, and the team consisting of Louise, Lizzie & Abbey have been extremely professional. I'd like to shout out Abbey in particular, as she was more than helpful in securing a property we ...
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“Excellent...”

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Dec 19,2022
Minithumbup
abbey
By: 'Melinda Wutete'
Dec 19,2022
0 people found
this helpful
Had the back-up of a very dedicated team (Louise,Lizzie and Abbey).Very immediate to answer your emails and provide you with the information you need.They will also help find you a home that just suits your needs...
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“House purchase...”

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Nov 15,2022
Minithumbup
Alex
By: 'Julie'
Nov 15,2022
0 people found
this helpful
Recently bought a house via this branch. Both Alex and Charlotte were very professional, helpful and communicative. Would highly recommend this branch....
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“Take your business elsewhere. Usless...”

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Aug 03,2022
Minithumbdown
By: 'Charlotte'
Aug 03,2022
2 people found
this helpful
If it was possible to give less than a star I would. Horrendous management of properties and unaware of the law regarding giving a tenant notice so ends up costing the landlord more. Take your business elsewhere...
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“Top class professional service...”

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Jul 08,2022
Minithumbup
Nicola
By: 'Kelly Hind'
Jul 08,2022
0 people found
this helpful
Nicola was absolutely amazing! We were listed with another agency who were woeful and I am over the moon we changed to Castledene. The service was worlds apart! From the video advert to the photographs which showed our home in the best possible way the ...
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“Wasted 640 mile journey...”

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Jul 05,2022
Minithumbdown
Thomas
By: 'Wayne'
Jul 05,2022
1 people found
this helpful
After contacting Castledene lettings about a property in Mowbray road on the 28/06/2022. I asked to apply for a rental just on the the description and photos online as I live in the Southeast and trying to find somewhere to rent because of a transfer with ...
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“Superb estate agents...”

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Jun 04,2022
Minithumbup
Jodi
By: 'Ian'
Jun 04,2022
0 people found
this helpful
Excellent service and support only 8 weeks from putting house on market to completion very helpful friendly and professional would have no hesitation in recommending Castledene Thank you to Jodie and all at Bishop Auckland branch...
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“Nicola from the seaham office has been invalu......”

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Apr 27,2022
Minithumbup
Nicola
By: 'Kaye'
Apr 27,2022
0 people found
this helpful
Nicola from the seaham office has been invaluable to me in helping me rent out my property! She has made sure I have all the relevant checks and certificates and insurances and licenses and recommended some great people to carry the checks out too. Very ...
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“Excellent service. The listing generated alot......”

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Apr 11,2022
Minithumbup
Jodi
By: 'Happy seller'
Apr 11,2022
0 people found
this helpful
Excellent service. The listing generated alot of viewings, which were managed and communicated well. Jodi was superb at chasing up solicitors....
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“I had a viewing booked for a Sunday 9th at 10......”

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Jan 15,2022
Minithumbdown
By: 'Amy'
Jan 15,2022
1 people found
this helpful
I had a viewing booked for a Sunday 9th at 10am, I got there at 9:50 and waited outside the entrance to the building, I waited until 10:10 and still no one showed up, I called the office and had no response as it's closed on a ...
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“Friendly staff...”

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Sep 10,2021
Minithumbup
Jo
By: 'Stacey'
Sep 10,2021
0 people found
this helpful
Really friendly staff there, Jo Jones has helped me move into my new property after a break up. Always kept me up to date with any news. Couldn’t be more helpful....
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“I couldn't be more happy I was having a dre......”

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Aug 04,2021
Minithumbup
Heike
By: 'Christine Miley'
Aug 04,2021
0 people found
this helpful
I couldn't be more happy I was having a dreadful time at my last property and the girls at castledene especially hieka and Kate made me feel welcome and helped me get my new property I'm am extremely grateful and I'm so happy in my ...
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“All in all everything went very smoothly and ......”

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Jul 19,2021
Minithumbup
abbey
By: 'Bryan'
Jul 19,2021
0 people found
this helpful
All in all everything went very smoothly and without any major 'hiccups', I spoke to Abbey on the phone several times and any questions I had were dealt with either immediately or very promptly via email or a return phone call. I am very pleased ...
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“Use this Agent -Seaham, Castledene...”

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Jul 11,2021
Minithumbup
Nicola
By: 'Jo'
Jul 11,2021
0 people found
this helpful
We walked into Castledene (Seaham branch) feeling demoralised from other estate agents lack of interest. Nicola turned this feeling around within minutes ! She was immediately approachable, honest and we just knew that we had hope for finding our perfect property. She understood we were making ...
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By: Nicola Haines
Jul 15, 2021
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Thank you very much, Jo, for your lovely review. Ill look forward to working with you, and help make your relocation and purchase as smooth as possible. Kind regards, Nicola ...

“Lovely and welcoming gets stuff done and real......”

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Jun 18,2021
Minithumbup
Jo
By: 'Ashley davison'
Jun 18,2021
0 people found
this helpful
Lovely and welcoming gets stuff done and really lovely people they get stuff done when you need help and she is always lovely and warm kn the fone she has help me a lot in the last few month with the house...
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“The fantastic team of Louise, Lizzie and Abbe......”

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May 19,2021
Minithumbup
Louise
Lizzie
By: 'Rachel'
May 19,2021
0 people found
this helpful
The fantastic team of Louise, Lizzie and Abbey at Castledene Hartlepool are first class and my favourite agents for my portfolio management. Their communication is quick and the perfect balance for a landlord. I have every faith that my properties are in excellent hands and ...
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“so slow at getting anything done,they lie to ......”

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Feb 07,2021
Minithumbdown
By: 'eliezer'
Feb 07,2021
2 people found
this helpful
so slow at getting anything done,they lie to you that there is no added costs,then after buying it the tell you,,i will not youse then again...
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By: Jodi Glendenning
Feb 09, 2021
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Dear Eliezer, sorry to see your review. I am unsure to what this relates to, if you could please give the office a call on 01388 608523 to discuss in further detail. Thank you ...

“Castledene Hartlepool...”

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Nov 30,2020
Minithumbup
Lizzie
Louise
By: 'Craig'
Nov 30,2020
0 people found
this helpful
The girls at Castledene, Hartlepool are a pleasure to deal with. Friendly, thorough and totally professional. Alwags at the end of the phone and quick and effecient to respond to whatever the situation. Would recommend them without hesitation....
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“I was a client with Castledene sales and lett......”

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Nov 26,2020
Minithumbup
Jean
By: 'Paul'
Nov 26,2020
0 people found
this helpful
I was a client with Castledene sales and lettings, Seaham for five years and I have to say their certainly the best ive experianced, Always friendly polite and helpful and will be a big miss. Thanks to all the staff with a very special thank ...
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“I have been a landlord for over forty years a......”

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Nov 26,2020
Minithumbup
Louise
Lizzie
By: 'Peter'
Nov 26,2020
0 people found
this helpful
I have been a landlord for over forty years and have worked with many letting agents during that time. My wife and I have been using Castledene, Hartlepool for the last two years and the professional support from all the staff but particularly Louise and ...
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“I have worked closely with Toni & Ashleigh an......”

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Nov 25,2020
Minithumbup
Toni
Ashleigh
By: 'Jordan'
Nov 25,2020
0 people found
this helpful
I have worked closely with Toni & Ashleigh and Castledene over the past few months, they are without doubt 2 of the most competent individuals I have ever met in the industry and an absolute pleasure to work with....
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“I have had lived in my property for nearly tw......”

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Nov 25,2020
Minithumbup
Ashleigh
By: 'Paige'
Nov 25,2020
0 people found
this helpful
I have had lived in my property for nearly two years and have had a few issues when I’ve rang and spoke to Ashley she has always managed to sort the situation out she always goes above and beyond to help us out in ...
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“Thank you Toni...”

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Nov 25,2020
Minithumbup
Toni
By: 'Mr'
Nov 25,2020
0 people found
this helpful
Toni has been an angel for me, through the hard times I have had she’s helped me with food banks aswell as support within her own time, she has gone above and beyond every time she has helped me. I am very happy that ...
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“Toni-louise helped getting a family member th......”

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Nov 25,2020
Minithumbup
Toni
By: 'Garrie'
Nov 25,2020
0 people found
this helpful
Toni-louise helped getting a family member their forever home taking all the stress out of our hands toni-louise delivers a polite and positive attitude we couldnt thank her enough...
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“Toni is an amazing asset to the team, whateve......”

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Nov 25,2020
Minithumbup
Toni
By: 'Joanne'
Nov 25,2020
0 people found
this helpful
Toni is an amazing asset to the team, whatever I needed help with wasn't a problem for her, we are finally settled into a lovely home thanks to Toni guiding us through everything...
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“Toni-Louise helped with my sister getting her......”

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Nov 25,2020
Minithumbup
Toni
By: 'Danny-Elle'
Nov 25,2020
0 people found
this helpful
Toni-Louise helped with my sister getting her forever home with her young children, Toni-Louise excelled herself with her work to make this happen, a very polite and positive attitude towards the job she does me and my family couldn't thank her enough, thanks for the ...
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“Just want to do a massive shout out to ashlei......”

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Nov 20,2020
Minithumbup
Ashleigh
Toni
By: 'Nicole'
Nov 20,2020
0 people found
this helpful
Just want to do a massive shout out to ashleigh and Toni from the Easington office both amazing customer service can always guarantee if I have any worries they will be sorted straight away highly recommend to everyone xxx...
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“Nothing but good words about CastleDene. Very......”

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Nov 10,2020
Minithumbdown
Louise
Lizzie
By: 'Thomas'
Nov 10,2020
0 people found
this helpful
Nothing but good words about CastleDene. Very efficient agency on the Lettings aspect, clearly know what they are doing. Will use again and will be always highly recommended from me. Dealt with Louise / Lizzie fantastic, also mention to Emily who was a main poc during ...
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“I bought a house through Julia at Castledene ......”

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Oct 29,2020
Minithumbup
Julia
By: 'John'
Oct 29,2020
0 people found
this helpful
I bought a house through Julia at Castledene and I have to say you couldn't expect a better service. From initial enquiry through to exchange and completion Julia and her colleagues were quick, friendly and efficient. After finding out my requirements she presented the ideal ...
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“Castledene is very unprofessional!...”

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Aug 13,2020
Minithumbdown
By: 'Jasmin'
Aug 13,2020
4 people found
this helpful
The branch is very unprofessional. Me and my partner arranged a viewing with the agency and it was cancelled with no upfront contact. Got to the house after driving 50miles, phoned the company and got 'I'm sorry the viewing got cancelled.' We received no ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:31 AM 31/03/2017 by allAgents

Awards won by Castledene Sales & Lettings

Regional Awards won by Castledene Sales & Lettings

Individual Branch Awards

Easington, SR8

Hartlepool, TS24



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Castledene Sales & Lettings