• Stuart Hutchinson
    Stuart Hutchinson
  • Louise Wray
    Louise Wray
  • Lizzie Close
    Lizzie Close
  • Callum Conroy
    Callum Conroy
  • Leanne Beattie
    Leanne Beattie
  • Phil Johnson
    Phil Johnson
  • Emma Wilkinson
    Emma Wilkinson
  • Collette Povey
    Collette Povey
  • Claire Mullan
    Claire Mullan
  • Rebecca Tupling
    Rebecca Tupling
  • Georgia Fulcher
    Georgia Fulcher
  • Caroline Ryan
    Caroline Ryan
  • Toni Harrison
    Toni Harrison
  • Lindsey Glass
    Lindsey Glass
  • Sophie Carr
    Sophie Carr
  • Jean Rankin
    Jean Rankin
No description available.
Properties for sale
Properties for rent
Apr 27,2017
Minithumbup
Lindsey Glass
By:
Apr 27,2017
0 people found
this helpful
I have recently moved into a property in Seaham. It is our first property together. I am really satisfied with the amount of information given and service provided from the team....
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Apr 27,2017
Minithumbup
Callum Conroy
By:
Apr 27,2017
0 people found
this helpful
I had Callum come out to my property and he gave me honest advice - he was a breath of fresh air from your usual 'estate agents' after having a conversation with him he was confident he would have a buyer for my property. I recieved a call 3 hours later and the property was sold! I couldn't be happier with the service I recieved. I would recommend Callum to anyone! Thank you so, so much!...
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Was this helpful? Yes
Apr 27,2017
Minithumbup
Stuart Hutchinson
Lindsey Glass
By:
Apr 27,2017
0 people found
this helpful
I have recently moved into a property with Castledene and I am very happy with all of the help they have given me from viewing the property to moving in....
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Apr 26,2017
Minithumbup
Lizzie Close
Louise Wray
By:
Apr 26,2017
0 people found
this helpful
I have been very impressed with Castledene from the first contact I made with them to the present day. I have found the team to be very professional, considerate and understanding of the needs of the tenant(s), balancing the responsibilities of a landlord and taking a sensible approach dealing with difficult situations. I have found that both Lizzie and Louise have responded quickly to any communication they have received from me and have obtained timely and quality tradesmen and costs. I have a...
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Comment on agent fees
Fees are in line with other companies but provide Castledene provide a much better service.
Was this helpful? Yes
Apr 26,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 26,2017
0 people found
this helpful
Wanted to take some time out of my busy day to praise the hard work of these two. To me the peace of mind I get from knowing my portfolio of rental properties is in the safest of hands is priceless!! Louise and Lizzie are always at the end of a phone or email! Would recommend to anyone looking for a comprehensive management service!...
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Comment on agent fees
Excellent
Was this helpful? Yes
Apr 26,2017
Minithumbup
Sophie Carr
Lindsey Glass
By:
Apr 26,2017
0 people found
this helpful
I recently used Castledene in Seaham to rent out my property in East Shore village. It was my 1st experience of renting, what was previously my home and understandably I was a little nervous given my lack of knowledge. The staff at Castledene Seaham were really supportive in holding my hand throughout the whole experience. I was kept well informed at all stages and given direction where needed on potential tenants etc. The staff there were not only professional but I also felt like I was dea...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 25,2017
Minithumbup
Lindsey Glass
Sophie Carr
By:
Apr 25,2017
0 people found
this helpful
I have been a tenant of Castledene Seaham for around 3 years now and have always found their service to be second to none, their staff are friendly and professional and nothing is too much to ask. I have a dedicated Property Manager so I am not passed from pillar to post as I've found with other agents in the past. I would have no hesitation in recommending Castledene to all of my friends and family....
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Comment on agent fees
good
Was this helpful? Yes
Apr 25,2017
Minithumbup
Sophie Carr
Stuart Hutchinson
By:
Apr 25,2017
0 people found
this helpful
I recently rented a property through Castledene in Seaham and I wanted to take the opportunity to write a review as their service was far superior to that of other agents I viewed with. On the day of the viewing I received a courtesy call to confirm the time, the process of what I could expect at the viewing was fully explained to me so I understood what the next steps were. The man (Stuart) who showed me around was really professional and patient with me during the viewing. Once I applied I ...
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Apr 25,2017
Minithumbup
Lizzie Close
Louise Wray
By:
Apr 25,2017
0 people found
this helpful
Can't thank louise and the team for all the hard work they put in looking for my ideal property, they completley understood my requirements, assisted me with everything and very proffesional through out the process... Thank you castle dene....
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Apr 25,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 25,2017
0 people found
this helpful
Louise and Lizzie are really helpful. They listened to my needs and found the ideal property that was within my budget. I would reccomend them and Castledene to anyone...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 25,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 25,2017
0 people found
this helpful
Was stuck some time ago when getting renovations done at my house. We needed to move out for approx 6 months. Went and seen Louise and Lizzy in castledene and they took care of everything. They even had people who helped us move some furniture and also storage for certain items. Was very impressed with them both. Would gladly tell all my friends to use castledene for short or long term rentals. Thank you both My house is finished and you've saved me and my wife a lot of stress. Bless you both. ...
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Comment on agent fees
Normal fees and competitive prices
Was this helpful? Yes
Apr 25,2017
Minithumbup
Georgia Fulcher
Claire Mullan
By:
Apr 25,2017
0 people found
this helpful
Being a Landlord of a number of properties in the County Durham area for nearly 10 years I will not hesitate to use Castledene again. I found them the moment I walked into their offices to the day they moved my tenant in very polite and very professional. They kept me updated on all prospective tenants and were only a phone call or email away if I had any queries. A big thank you to Claire and her team....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 25,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 25,2017
0 people found
this helpful
First class service from start to finish I can't thank the staff enough for their help and would recommend them to anyone who is wanting to rent a property....
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Comment on agent fees
Excellent
Was this helpful? Yes
Apr 25,2017
Minithumbup
Sophie Carr
Lindsey Glass
By:
Apr 25,2017
0 people found
this helpful
Castledene only look after one of my properties but when there was a problem with a tenant they dealt with it very quickly and efficiently. Evicting a tenant is a minefield and when this happened with a previous agent I was left to sort this out myself. In this instance Sophie and Lindsey handled everything and kept me well informed, I could not have been happier the way they handled a very difficult situation....
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Comment on agent fees
Industry norm.
Was this helpful? Yes
Apr 25,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 25,2017
0 people found
this helpful
Absolutely love louise and Lizzie, how hardworking they are and how much they have helped me over the last 9 months I have been a tenant, always welcoming when I have been in branch with any queries and brilliant over the phone. They do their absolute best to fit your needs. Would recommend them to anyone I know looking to buy or rent/let....
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Apr 25,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 25,2017
0 people found
this helpful
Excellent communication skills from Louise Wray and Lizzie Close always happy to help with issues I contact them for. Very understanding and helpful....
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Apr 24,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 24,2017
0 people found
this helpful
We have been dealing with Louise and Lizzy regarding our buy to let property and have found them to be very helpful and informative and nothing is too much trouble...
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Comment on agent fees
very good
Was this helpful? Yes
Apr 24,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 24,2017
0 people found
this helpful
We have been living in a rented property under direct contact with Louise and Lizzie for nearly 1 year. We are more than satisfied and very grateful for the help and support we have received so far. They are both exlempary members of your team and we appreciate the competence they provide....
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Was this helpful? Yes
Apr 24,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 24,2017
0 people found
this helpful
Louise and Lizzie are excellent helpful staff - they are very professional and a credit to the company. they keep me fully informed on all aspects of my property...
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Comment on agent fees
I would say good but have no comparisons
Was this helpful? Yes
Apr 24,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 24,2017
0 people found
this helpful
Couldn't be more helpful!! These two really know their stuff! As a landlord with properties all over the country, I know a good agent when I meet one. I only wish Louise and Lizzie could manage everything I have!!...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 24,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 24,2017
0 people found
this helpful
Would highly recommend Castledene Hartlepool Lizzie and Louise are so helpful and a pleasure to work with if you need anything they are always willing to help...
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Apr 24,2017
Minithumbup
Louise Wray
By:
Apr 24,2017
0 people found
this helpful
Since recently meeting Louise I have found her to be very professional and proficient at her job. I would happily recommend her services and expect to do business again....
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Comment on agent fees
A tad loaded with up front costs, monthly costs and six monthly/annual review costs!
Was this helpful? Yes
Apr 24,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 24,2017
0 people found
this helpful
Started using Castledene for one of our lettings to ‘test the waters' and we have been so impressed with the professional and efficient service given by Louise and Lizzie that we have increased that number to four and will put our other properties in their hands as and when they become available. They have found us good tenants giving us good incomes. I would recommend this company without hesitation......
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Comment on agent fees
Fees are very fair
Was this helpful? Yes
Apr 24,2017
Minithumbup
Lizzie Close
Louise Wray
By:
Apr 24,2017
0 people found
this helpful
I am given regular email updates regarding my rental property. Staff seem very helpful and efficient. I am very satisfied with the overall level of service that I recieve....
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Comment on agent fees
I consider that the fees are reasonable considering the high standard of customer service.
Was this helpful? Yes
Apr 22,2017
Minithumbup
By:
Apr 22,2017
0 people found
this helpful
Rented out my property with Castledene and had a great experience. Great tenants and no issues. Statements received each month with no surprises....
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Comment on agent fees
Clear and transparent
Was this helpful? Yes
Apr 22,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 22,2017
0 people found
this helpful
Always pleased to be working with Castledene Hartlepool ! Lizzie and Louise are courteous and on the ball with all the information I need to give them the best service they deserve to keep their clients happy!...
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Apr 21,2017
Minithumbup
Lizzie Close
Louise Wray
By:
Apr 21,2017
0 people found
this helpful
After many years of difficulty with a letting agent we switched to Castledene based on the good impression from their website. I have mostly dealt with Lizzie from the start. They took on a property with various issues and have sorted everything out and it has now been running smoothly for some time much to the relief of both landlord and tenant. Highly recommended for an understanding and professional approach....
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Comment on agent fees
Perfectly reasonable fees.
Was this helpful? Yes
Apr 21,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 21,2017
0 people found
this helpful
Genuinely delighted with the service and level of professionalism which I receive from Louise and Lizzie. I am more than confident that my portfolio is in safe hands, it's well managed and maintained which leaves me with more time to concentrate on sourcing new properties rather than worrying about the ones I have! Keep up the good work girls!!...
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Comment on agent fees
10% is more than fair for the level of service.
Was this helpful? Yes
Apr 21,2017
Minithumbup
Lizzie Close
Louise Wray
By:
Apr 21,2017
0 people found
this helpful
Hi I think I really must stop and praise this pair. From the get go both Lizzie and Louise have been so helpful and are a definite asset to the company. They have a wide range of knowledge, not just within their own fields and have helped me enormously with the best advice throughout this testing period in my life. FIVE ***** STARS for them both and I wish them all the best in the future as they both deserve it. Kind Regards Alan and keep Smiling :)...
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Comment on agent fees
I believe the fees are acceptable for the excellent service given
Was this helpful? Yes
Apr 21,2017
Minithumbup
Louise Wray
Lizzie Close
By:
Apr 21,2017
0 people found
this helpful
I have had my property looked after by Louise and Lizzie for about 8 months , they do a great job , always in contact with me about repairs ect , prompt reply if emailed ect...
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Comment on agent fees
Good
Was this helpful? Yes

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Last updated at 11:31 AM 31/03/2017 by allAgents

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Last updated at 11:31 AM 31/03/2017 by allAgents

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