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Properties for sale
Properties for rent
Mar 24,2017
Minithumbdown
By:
Mar 24,2017
1 people found
this helpful
Absolute shambles! Telephoned them a week ago to arrange an appointment for a property we were hoping to rent- young girl answered phone who didn't have a clue, I asked o speak to someone else. She told me she would email the landlord to arrange a viewing and get back to me. 1 week later...... Still no word. Phoned back Castledene-a young lad answered phone - I explained we had been interested in a property to rent and had waited over a week for a viewing - very condescending and asked me what I...
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Feb 13,2017
Minithumbdown
By:
Feb 13,2017
0 people found
this helpful
A real health warning here ...they failed to do tenant referencing properly, inspections and inventories and to respond to tenants complaining about a fault with the property. They also failed to do statutory stuff as well such as right to rent checks....
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Comment on agent fees
Not worth paying a fee for such a poor job. I would have been better doing the work myself.
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
I just wanted to say a thank you for the work that you undertook on our behalf selling our property. I fully appreciate that this was not a normal sale and you are to be congratulated on the way you sped the sale to a successful conclusion. We are both very grateful for your good work. Thank you again and we wish you and your company success in the future....
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
I have recently changed property management companies to Castledene, after one property had not been tenanted for six months under another agent. Castledene had it tenanted within one week of the property being transferred. I can't state how delighted I am! I also have three further properties which I have also transferred to Castledene as I'm so impressed by their service and commitment to both landlords and tenants. I can't recommend highly enough...
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Comment on agent fees
Very reasonable
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Oct 17,2016
Minithumbup
By:
Oct 17,2016
1 people found
this helpful
Castledene showed a very good knowledge of local market conditions and act professionally and in a very friendly manner. They understood my requirements, helped in negotiations immensely with prospecitve tenants and ensured a smooth letting of my property. Very highly recommended....
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Comment on agent fees
Good, about the going rate in my experience
Was this helpful? Yes
Aug 25,2016
Minithumbdown
By:
Aug 25,2016
0 people found
this helpful
Looked into buying a property with these guys and had two viewings. Walking into the office from the high street is a strange experience; its like you are interrupting them. There is no attempt to welcome or greet people, you just have to hope someone looks up. Its a bit like a call center when everyone is on lunch. I was shown around the house by a young man who knew nothing about it. This wasn't the end of the world as there had been a mix up in dates with a previous appointment. Howev...
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Jun 20,2016
Minithumbdown
By:
Jun 20,2016
1 people found
this helpful
Terrible company left me a month trying to get a house decorated and offered help but never followed through with promises called nearly everyday for a month with promises of sending out a cooker repair man and a painter and decorator but never followed through with promises. Whenever I called they said they would call back and never received any calls back this is a terrible company and I would not reccomend going with them unless you want to be left it the dirt with false promises....
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Comment on agent fees
Bad
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Bishop Auckland
121 Newgate Street, Bishop Auckland DL14 7EN
(2)
Office 1
1a Mill Lane, Buckley CH7 3HA
(0)
Office 3
Easington Business Centre, Seaside Lane, Easington SR8 3LJ
(0)

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