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    Edward Periera
Dynamic Indepent Estate Agents with 2 prominent offices in Ealing and Hanwell offering sales, lettings and property management services.
Jun 16,2017
Minithumbdown
By:
Jun 16,2017
0 people found
this helpful
We have had the worst experience ever with highly irresponsible, negligent agency ever. They totally ignore Health and Safety issues and because of them we have been suffering water leaks for the past 5 months. They do not have the courtesy even to respond to complains or follow court orders....
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Comment on agent fees
not worth the fees they charge
Was this helpful? Yes
Apr 10,2017
Minithumbup
By:
Apr 10,2017
0 people found
this helpful
I was worried about selling my property for the right price, after many negative viewings from a rival estate agent . I needn't have worried when I asked Eddie and Joe from Castles to became involved in the potential selling of my house. I just left it to them ,and the whole process took just a few weeks to find a serious buyer . I was kept informed of all correspondence ,and the whole business transaction was completed smoothly and professionally. Very good work indeed....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 27,2017
Minithumbup
Edward Periera
By:
Mar 27,2017
0 people found
this helpful
We have been working with Castle on three separate occasions and they have never disappointed us. The whole team are professional and do their very best to help. Eddie made the process almost painless for us and made sure we were kept up to date and the process did not stall unnecessarily. Thank you Eddie and Castle for helping with the lettings, management and finally the sale of our rental flat....
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Was this helpful? Yes
Nov 18,2016
Minithumbup
Edward Pereira
By:
Nov 18,2016
0 people found
this helpful
First class service! After numerous agents told me I would struggle to sell my property in the current market, Eddie instilled complete confidence in me right from day one. The guys were transparent throughout and I always felt kept in the loop. Even when the sale wasn't going smoothly they never shied away from much needed tough conversations....
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Comment on agent fees
Cheaper than most
Was this helpful? Yes
Sep 29,2016
Minithumbup
Edward Pereira
By:
Sep 29,2016
1 people found
this helpful
Eddie and the team sold a two bed flat for us in Hanwell. We were always kept up-to-date with the viewings and comments from potential buyers. Eddie sourced a good tradesmen who spruced up the flat and also an engineer to check the boiler. As we were not living locally, this help was invaluable. We were happy with the selling price. I would highly recommend Eddie and his team to sell your property....
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Comment on agent fees
Fees are reasonable in comparison with their competitors
Was this helpful? Yes
Mar 29,2016
Minithumbup
Edward Pereira
Joe Boyland
By:
Mar 29,2016
1 people found
this helpful
Castles did an excellent job for me and achieved more than 15% over the price I anticipated. Their photos by Joe showed the place really well and they handled a bidding process very well. I would use them again and have no hesitation in recommending them....
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Comment on agent fees
reasonable - although I didn't pick up that their fee is exclusive of VAT
Was this helpful? Yes
Mar 21,2016
Minithumbup
By:
Mar 21,2016
0 people found
this helpful
An efficient and trustworthy estate agent! As a landlord, I have always found them to provide excellent service and great tenants. A big thank you to Surj....
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Comment on agent fees
Fair.
Was this helpful? Yes
Nov 24,2015
Minithumbup
By:
Nov 24,2015
0 people found
this helpful
I have been a tenant of Castle Residential for my 2 previous properties and have found their customer service and professionalism impeccable. When moving in on both occasions, there has been absolutely no issue and paired me up with two great apartments! They manage my second property and the washing machine began leaking recently, they had it fixed within the hour! Especially after I have had awful experiences dealing with landlords myself directly. Really great efficient service and lovely peo...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 16,2015
Minithumbup
By:
Nov 16,2015
0 people found
this helpful
Was a very professional services from start to finish. Will use again in the future, also gave me advice that I will take on boards in the next search. Thanks again...
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Comment on agent fees
Very reasonable according to market standartd
Was this helpful? Yes
Nov 14,2015
Minithumbup
By:
Nov 14,2015
1 people found
this helpful
I was recommended Castle Residential in Ealing by a friend who has been renting through the Hanwell Branch for a number of years. They are well known for catering to your needs rather than trying to rent out to you whatever they have on the market at that time. I stayed in touch with them for a number of weeks before they found me my flat. I am due to renew my contract this month and will be staying on for as long as possible - especially as my flat is managed and Castle Residential look afte...
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Was this helpful? Yes
Oct 08,2015
Minithumbup
Edward Periera
By:
Oct 08,2015
1 people found
this helpful
I was very impressed with the service provided by Eddie Periera. He was always and easily contactable and kept me up to date at all times which we were very grateful for. As the property was unoccupied he visited on a regular basis and I felt that he really acted superbly on our behalf. A really nice genuine man and very professional. I would highly recommend this company and Eddie in particular....
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Was this helpful? Yes
May 14,2015
Minithumbup
Edward Pereira
By:
May 14,2015
2 people found
this helpful
Edward is the kindest most helpful patient person there is. He knows his profession and is worth twice his weight in gold to say the least. I highly recommend him and he has made a stressful experience easier. Kay...
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Was this helpful? Yes
May 06,2015
Minithumbdown
Chris Neale
Edward Pereira
By:
May 06,2015
1 people found
this helpful
When I found the house through Castle I was assured that there was no problem with tenants. The tenants were happy to move out and the house will be sold as a vacant property. I was misled by Chris who suggested that I had a chance to complete the purchase before Christmas as tenants were very reliable and there's no problem to find a new property for them. At the beginning of January Chris admitted that the tenants have no references and the owners decided to swap places with the tenants. The c...
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What agent could do to change your mind?
The agency should discuss the cases with younger colleagues and follow their progress.
Attached Files
Was this helpful? Yes
Apr 20,2015
Minithumbup
Suzannah Newby
Martyna Kay
By:
Apr 20,2015
0 people found
this helpful
Suzannah was very helpful in assisting both my partner and I to find a property. It was great to deal with an estate agent like her after our experience in dealing with some of the bigger agencies in the area who were an absolute nightmare throughout our property search. Martyna was efficient in dealing with the admin side of our offer. I would absolutely recommend Castle to friends and family....
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Comment on agent fees
I wouldn't say I was happy with the fees paid because I do think the fees are slightly expensive but they are in line with other agencies in the area.
Was this helpful? Yes
Apr 02,2015
Minithumbup
Surj Walia
Suzannah Newby
By:
Apr 02,2015
1 people found
this helpful
I have been using castle lettings for 5 years now and I find their approach and service is nothing but excellent and professional and very friendly staff I would recommend castle letting to every one local...
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Comment on agent fees
Happy paying their fees due to the quality of service
Was this helpful? Yes
Mar 18,2015
Minithumbup
Suzannah Newby
By:
Mar 18,2015
1 people found
this helpful
It was an absolute pleasure dealing with Castle Residential when trying to find a new home recently. I feel like we were very difficult customers with the number of demands and restrictions we placed on our search in terms of location, price, space, pets, garden, aspect etc. In spite of that I always had the impression that Suzannah had listened to our needs and really understood the sort of place we were looking for. Instead of constantly bombarding me with phone calls and emails of places t...
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Was this helpful? Yes
Mar 08,2015
Minithumbup
Amy Ferguson
By:
Mar 08,2015
1 people found
this helpful
Professional service from the first viewing with none of the hard sell tactics that some other estate agencies use. Communication was good throughout the contract process. Whenever we have any issues that need addressing Amy is always quick to get them sorted after a quick email. Would recommend to others....
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Was this helpful? Yes
Mar 04,2015
Minithumbup
By:
Mar 04,2015
1 people found
this helpful
I would like to thank you for the very efficient service you provided on the recent sale of my property in Hanwell. It was most helpful being able to talk to you whenever necessary and to have you keep in touch to update me on how the sale was progressing,so saving me any worries. I would not hesitate in recommending Castle Residential to anyone in need of your services....
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Was this helpful? Yes
Feb 15,2015
Minithumbup
Tim Saraci
Martyna Kay
By:
Feb 15,2015
0 people found
this helpful
I was called back within 10min of my email and this fantastic service continued until I moved in. Top service Tim & Martyna...
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Was this helpful? Yes
Feb 10,2015
Minithumbup
Suzannah Newby
By:
Feb 10,2015
0 people found
this helpful
We first met Suzannah a year before our search. We moved from the US and knew nothing about the lettings market in the area. Suzannah gave us wonderful information and answered all our questions. When the time came for us to begin our search Suzannah listened to our needs and did an excellent job of finding exactly what we wanted in a home. We would highly recommend her to anyone searching for a home in Ealing....
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Comment on agent fees
The fees were very fair.
Was this helpful? Yes
Feb 09,2015
Minithumbup
Tim Saraci
Martyna Kay
By:
Feb 09,2015
0 people found
this helpful
Dealing with Castle Residential has been an absolute pleasure - their smooth, no nonsense, open approach to lettings management has been a brilliant experience for myself and two other tenants. We are all on a first name basis and find the whole team approachable, professional but also extremely caring and understanding of our needs. In particular, we have found Tim Saraci and Martyna Kay to be spot on - their competence, confidence and trust-earning reliability has been great. Both Martyna a...
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Was this helpful? Yes
Feb 06,2015
Minithumbdown
Tom Wachnicki
By:
Feb 06,2015
0 people found
this helpful
Tom was very helpful and friendly when helping me find a flat to rent I would defiantly contact him in the future if I needed to find another flat....
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Was this helpful? Yes
Feb 06,2015
Minithumbup
Tom Wachnicki
By:
Feb 06,2015
0 people found
this helpful
I would like to thank Tom for his assistance in finding a flat to rent he was very helpful and easy to deal with....
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Was this helpful? Yes
Feb 01,2015
Minithumbup
Martyna Kay
By:
Feb 01,2015
0 people found
this helpful
Martyna is an extremely friendly and helpful member of staff, always polite. Martyna will always deal with any queries that I have in a timely manner. I am extremely pleased with the flkat that I rent through them...
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Was this helpful? Yes
Jan 26,2015
Minithumbup
Edward Pereira
Neno Sargoon
By:
Jan 26,2015
4 people found
this helpful
I have to say that the whole team as Castle Resedential were fantastic when we bought our house. In particular Eddie Pereira and Neno Sargoon went out of their way several times to help us when problems arose and were always very helpful, open and honest. I would not hesitate to recommend them to family and friends....
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Was this helpful? Yes
Jan 24,2015
Minithumbup
Martyna Kay
By:
Jan 24,2015
0 people found
this helpful
My experience with Caste Residential is extremely positive.Martyna is very profesional and always there to help.Highly recomending their service as it is a great pleasure to have a buisness with helpful people....
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Was this helpful? Yes
Jan 23,2015
Minithumbup
Suzannah Newby
By:
Jan 23,2015
0 people found
this helpful
From start to finish, Suzannah Newby was extremely helpful, polite, thorough and an absolute pleasure to work with! She made sure we had all the information we requested plus extra information that she thought would help and be of interest to us. She is an amazing worker and and a credit to the company. She made what was becoming a headache, an enjoyable experience and i can't thank her enough!...
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Comment on agent fees
The fees were as expected, I didn\'t need to discuss these as i was extremely happy with the service!
Was this helpful? Yes
Jan 22,2015
Minithumbup
Martyna Kay
By:
Jan 22,2015
0 people found
this helpful
The team at Castle Residential have been extremely efficient and professional in my search for new tenants for my flat in Ealing. I would definitely recommend them to any landlord looking for an agent in the Ealing area. Fantastic service provided by Martyna. She has been incredibly helpful and managed the whole process in a friendly and efficient manner....
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Was this helpful? Yes
Jan 22,2015
Minithumbup
Martyna Kay
Tim Saraci
By:
Jan 22,2015
0 people found
this helpful
Martyna and Tim helped us in our flat search and they couldn't have been more professional in their approach. Both were very quick to answer our questions and ensured that the transaction went very smoothly. We would recommend them very highly!...
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Was this helpful? Yes
Jan 21,2015
Minithumbup
Martyna Kay
Suzannah Newby
By:
Jan 21,2015
0 people found
this helpful
It was so lucky for us that we have met Martyna and Suzannah. Their work were tremendous accurate and quick. We are more than satisfied! We will recommend them if you want to let or buy the property in their area. Thank you so much for your kindness!...
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Was this helpful? Yes

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