Castle Residential (London)
4.7/5, 288 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
Dynamic Indepent Estate Agents with 2 prominent offices in Ealing and Hanwell offering sales, lettings and property management services. show more Dynamic Indepent Estate Agents with 2 prominent offices in Ealing and Hanwell offering sales, lettings and property management services.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £194,950 £510,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
96 1 141 10 20 1 10 1 5 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Castle Residential (London) Branches (view all 2)

“We have been using Castle Residential since 2......”

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Sep 11,2019
Minithumbup
By: 'Geraldine Beglane'
Sep 11,2019
0 people found
this helpful
We have been using Castle Residential since 2013 and my family have been using them since they first opened. Friendly, knowledgeable and professional, they have made the whole rental process stress free and seamless. Our flat has never been unlet and they always source reliable, trustworthy ...
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“Before deciding to use this agent I strongly encourage you ......”

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Mar 29,2019
Minithumbdown
By: 'Landlord1234'
Mar 29,2019
0 people found
this helpful
Before deciding to use this agent I strongly encourage you to review the one star google reviews before making your decision. The comments are very detailed, factual and accurate. I totally agree with what they say and I will add my own experience to this ...
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Comment on agent fees
He * a years commission from my rent, I think this is totally unacceptable behaviour.
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“Sale...”

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Feb 26,2019
Minithumbup
By: 'Ciara'
Feb 26,2019
0 people found
this helpful
Eddie arranged the sale of our property. He was honest about pricing, kept me updated I was updated regularly. I wouldn't hesitate to use Castle again. Not only as sales but also as a property letting agent....
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Comment on agent fees
Good rates
Was this helpful? Yes

“DO NOT USE...”

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Jan 10,2019
Minithumbdown
By: 'N/A'
Jan 10,2019
1 people found
this helpful
Me and my partner were looking for a flat to rent through castle residential. We found a lovely flat in ealing broadway which we were keen on. We were in contact with Magda who was sorting out all the paperwork. She rang us and told ...
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“I sold my house through Castle Residential and would thoroughly ......”

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Aug 05,2017
Minithumbup
By: 'Catherine'
Aug 05,2017
2 people found
this helpful
I sold my house through Castle Residential and would thoroughly recommend them. Eddie particularly was excellent. I had some issues with getting my tenants out of the house after a buyer had been found and Eddie was very helpful and gave me some good advice ...
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Comment on agent fees
Fees were good
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“We have had the worst experience ever with highly irresponsible, ......”

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Jun 16,2017
Minithumbdown
By: 'Mr. & Mrs. Cooke'
Jun 16,2017
0 people found
this helpful
We have had the worst experience ever with highly irresponsible, negligent agency ever. They totally ignore Health and Safety issues and because of them we have been suffering water leaks for the past 5 months. They do not have the courtesy even to respond to complains ...
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Comment on agent fees
not worth the fees they charge
Was this helpful? Yes

“I was worried about selling my property for the right ......”

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Apr 10,2017
Minithumbup
By: 'Mick'
Apr 10,2017
3 people found
this helpful
I was worried about selling my property for the right price, after many negative viewings from a rival estate agent . I needn't have worried when I asked Eddie and Joe from Castles to became involved in the potential selling of my house. I just left ...
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Comment on agent fees
Good
Was this helpful? Yes

“We have been working with Castle on three separate occasions ......”

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Mar 27,2017
Minithumbup
By: 'Z Shirra'
Mar 27,2017
2 people found
this helpful
We have been working with Castle on three separate occasions and they have never disappointed us. The whole team are professional and do their very best to help. Eddie made the process almost painless for us and made sure we were kept up to date ...
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“First class service! After numerous agents told me I would ......”

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Nov 18,2016
Minithumbup
By: 'Miss Walker'
Nov 18,2016
1 people found
this helpful
First class service! After numerous agents told me I would struggle to sell my property in the current market, Eddie instilled complete confidence in me right from day one. The guys were transparent throughout and I always felt kept in the loop. Even when the ...
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Comment on agent fees
Cheaper than most
Was this helpful? Yes

“Eddie and the team sold a two bed flat for ......”

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Sep 29,2016
Minithumbup
By: 'Mrs Shortt'
Sep 29,2016
3 people found
this helpful
Eddie and the team sold a two bed flat for us in Hanwell. We were always kept up-to-date with the viewings and comments from potential buyers. Eddie sourced a good tradesmen who spruced up the flat and also an engineer to check the boiler. As ...
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Comment on agent fees
Fees are reasonable in comparison with their competitors
Was this helpful? Yes

“Castles did an excellent job for me and achieved more ......”

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Mar 29,2016
Minithumbup
By: 'David Rumney'
Mar 29,2016
3 people found
this helpful
Castles did an excellent job for me and achieved more than 15% over the price I anticipated. Their photos by Joe showed the place really well and they handled a bidding process very well. I would use them again and have no hesitation in recommending them....
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Comment on agent fees
reasonable - although I didn't pick up that their fee is exclusive of VAT
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“An efficient and trustworthy estate agent! As a landlord, I ......”

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Mar 21,2016
Minithumbup
By: 'Landlord'
Mar 21,2016
0 people found
this helpful
An efficient and trustworthy estate agent! As a landlord, I have always found them to provide excellent service and great tenants. A big thank you to Surj....
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Comment on agent fees
Fair.
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“I have been a tenant of Castle Residential for my 2 ......”

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Nov 24,2015
Minithumbup
By: 'Rosie'
Nov 24,2015
0 people found
this helpful
I have been a tenant of Castle Residential for my 2 previous properties and have found their customer service and professionalism impeccable. When moving in on both occasions, there has been absolutely no issue and paired me up with two great apartments! They manage my second ...
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Comment on agent fees
Very reasonable
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“Was a very professional services from start to finish. Will ......”

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Nov 16,2015
Minithumbup
By: 'Tommy Styles'
Nov 16,2015
0 people found
this helpful
Was a very professional services from start to finish. Will use again in the future, also gave me advice that I will take on boards in the next search. Thanks again...
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Comment on agent fees
Very reasonable according to market standartd
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“I was recommended Castle Residential in Ealing by a friend ......”

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Nov 14,2015
Minithumbup
By: 'Claire'
Nov 14,2015
1 people found
this helpful
I was recommended Castle Residential in Ealing by a friend who has been renting through the Hanwell Branch for a number of years. They are well known for catering to your needs rather than trying to rent out to you whatever they have on the ...
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“I was very impressed with the service provided by Eddie ......”

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Oct 08,2015
Minithumbup
By: 'T. Scarrott'
Oct 08,2015
3 people found
this helpful
I was very impressed with the service provided by Eddie Periera. He was always and easily contactable and kept me up to date at all times which we were very grateful for. As the property was unoccupied he visited on a regular basis and I ...
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Was this helpful? Yes

“Edward is the kindest most helpful patient person there is. ......”

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May 14,2015
Minithumbup
By: 'kay'
May 14,2015
4 people found
this helpful
Edward is the kindest most helpful patient person there is. He knows his profession and is worth twice his weight in gold to say the least. I highly recommend him and he has made a stressful experience easier. Kay...
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“When I found the house through Castle I was assured ......”

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May 06,2015
Minithumbdown
By: 'Anna'
May 06,2015
3 people found
this helpful
When I found the house through Castle I was assured that there was no problem with tenants. The tenants were happy to move out and the house will be sold as a vacant property. I was misled by Chris who suggested that I had a ...
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What agent could do to change your mind?
The agency should discuss the cases with younger colleagues and follow their progress.
Attached Filesnbsp;
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“Suzannah was very helpful in assisting both my partner and ......”

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Apr 20,2015
Minithumbup
By: 'James'
Apr 20,2015
0 people found
this helpful
Suzannah was very helpful in assisting both my partner and I to find a property. It was great to deal with an estate agent like her after our experience in dealing with some of the bigger agencies in the area who were an absolute nightmare ...
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Comment on agent fees
I wouldn't say I was happy with the fees paid because I do think the fees are slightly expensive but they are in line with other agencies in the area.
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“I have been using castle lettings for 5 years now and ......”

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Apr 02,2015
Minithumbup
By: 'Kashmir Lally'
Apr 02,2015
1 people found
this helpful
I have been using castle lettings for 5 years now and I find their approach and service is nothing but excellent and professional and very friendly staff I would recommend castle letting to every one local...
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Comment on agent fees
Happy paying their fees due to the quality of service
Was this helpful? Yes

“It was an absolute pleasure dealing with Castle Residential when ......”

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Mar 18,2015
Minithumbup
By: 'Andy H'
Mar 18,2015
1 people found
this helpful
It was an absolute pleasure dealing with Castle Residential when trying to find a new home recently. I feel like we were very difficult customers with the number of demands and restrictions we placed on our search in terms of location, price, space, pets, garden, ...
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“Professional service from the first viewing with none of the ......”

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Mar 08,2015
Minithumbup
By: 'Adam'
Mar 08,2015
1 people found
this helpful
Professional service from the first viewing with none of the hard sell tactics that some other estate agencies use. Communication was good throughout the contract process. Whenever we have any issues that need addressing Amy is always quick to get them sorted after a quick ...
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“I would like to thank you for the very efficient ......”

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Mar 04,2015
Minithumbup
By: 'Mrs M.Hamilton'
Mar 04,2015
1 people found
this helpful
I would like to thank you for the very efficient service you provided on the recent sale of my property in Hanwell. It was most helpful being able to talk to you whenever necessary and to have you keep in touch to update me on ...
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“I was called back within 10min of my email and ......”

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Feb 15,2015
Minithumbup
By: 'Kirsten'
Feb 15,2015
0 people found
this helpful
I was called back within 10min of my email and this fantastic service continued until I moved in. Top service Tim & Martyna...
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“We first met Suzannah a year before our search. We ......”

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Feb 10,2015
Minithumbup
By: 'Rob'
Feb 10,2015
0 people found
this helpful
We first met Suzannah a year before our search. We moved from the US and knew nothing about the lettings market in the area. Suzannah gave us wonderful information and answered all our questions. When the time came for us to begin our search Suzannah ...
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Comment on agent fees
The fees were very fair.
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“Dealing with Castle Residential has been an absolute pleasure - ......”

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Feb 09,2015
Minithumbup
By: 'Benio'
Feb 09,2015
0 people found
this helpful
Dealing with Castle Residential has been an absolute pleasure - their smooth, no nonsense, open approach to lettings management has been a brilliant experience for myself and two other tenants. We are all on a first name basis and find the whole team approachable, professional ...
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“Tom was very helpful and friendly when helping me find ......”

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Feb 06,2015
Minithumbdown
By: 'Sam'
Feb 06,2015
0 people found
this helpful
Tom was very helpful and friendly when helping me find a flat to rent I would defiantly contact him in the future if I needed to find another flat....
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“I would like to thank Tom for his assistance in ......”

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Feb 06,2015
Minithumbup
By: 'Sarah'
Feb 06,2015
0 people found
this helpful
I would like to thank Tom for his assistance in finding a flat to rent he was very helpful and easy to deal with....
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“Martyna is an extremely friendly and helpful member of staff, ......”

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Feb 01,2015
Minithumbup
By: 'Laura Davies'
Feb 01,2015
0 people found
this helpful
Martyna is an extremely friendly and helpful member of staff, always polite. Martyna will always deal with any queries that I have in a timely manner. I am extremely pleased with the flkat that I rent through them...
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“I have to say that the whole team as Castle ......”

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Jan 26,2015
Minithumbup
By: 'Ms Easten'
Jan 26,2015
5 people found
this helpful
I have to say that the whole team as Castle Resedential were fantastic when we bought our house. In particular Eddie Pereira and Neno Sargoon went out of their way several times to help us when problems arose and were always very helpful, open and ...
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No fees information available
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Last updated at 10:19 AM 11/02/2015 by allAgents

Awards won by Castle Residential (London)

Individual Branch Awards


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