Properties Glasgow - Infiniti Properties
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63 Causeyside Street
Paisley
Renfrewshire
PA1 1YT
0141 889 5464

 
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Properties for sale
Properties for rent
Sep 27,2016
Minithumbdown
By:
Sep 27,2016
0 people found
this helpful
Avoid these rogues at all costs I have had to go down the official complaints path to try and get money back for a lease they were unable to honour. They advertise properties not even available and take a deposit....
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By: Jacqueline McLelland
Sep 27, 2016
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I am sorry that you have had this experience with our office. As you have not left a name I have no way of contacting you to discuss the issues and how we may move forward and get a resolution for you. Please call my office on 0141 889 5464 where I can look into this matter for you.....
Feb 17,2016
Minithumbdown
By:
Feb 17,2016
0 people found
this helpful
I used castle residential to let my property for 2 years and I had nothing but headaches. From the moment the tenants moved in I was getting call out fees for problems with the boiler ( the boiler was only 3 years old and I had or have never since had It break down on me ) When the tenant was due to vacate as i was moving back there was an endless nightmare of problems and the communications from castle was non existing. 1. The tenant failed to pay rent , castle was aware and failed to notif...
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Comment on agent fees
Bad as they didn't do what they were getting paid for ie property checks and managing the tenant
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Dec 24,2015
Minithumbup
By:
Dec 24,2015
1 people found
this helpful
Castle have dealt with the letting and management of my property for the last 3 years, being a first time landlord and slightly nervous they were a joy to deal with as they led me through the whole process organising and arranging all aspects of the tenancy including refurbishment of the property. The property management is efficient and work carried out at a reasonable cost and communication from all the staff seems to be consistent , knowledgeable and friendly. I would highly recommend them an...
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Comment on agent fees
in relation to the range and scope of services provided they were very reasonable.
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Dec 21,2015
Minithumbdown
By:
Dec 21,2015
2 people found
this helpful
they dealt with my property for about 5 years, the problems ranged from lack of communication, rent not being paid, unreasonable demands and allowing tenants to verbally abuse my family members who had nothing to do with the residence. The first tenant was fine no demand and no problems, paid first 6 months up font, and continued to pay with very few issues, I'm sure there was another tenant for a year without any problems but cant remember. Third tenant however was a real nightmare, very fe...
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What agent could do to change your mind?
kept me in the loop, managed my property rather than provide a tenant and then forget about it, tenants agreement stated that quarterly visits would be carried out, as far as i know they only visited one a tenant moved out, they charged ridiculous cleaning fees for the flat, yet when i checked nothing had been done. i told them not to let their trades men in again, they did thet them in and the trades men left a nasty hole in the ceiling that a five year old could have patched better. they dont listen to the land lords at all. if i can help and stop just 1 person using this bunch of con men i feel i have done my part for land lords and tenants everywhere
Comment on agent fees
too much and they didn't do enough to justify this fee
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Dec 21,2015
Minithumbup
By:
Dec 21,2015
1 people found
this helpful
I can only think of good things to say about Castle Residential- have had experience with lots of estate/letting agents in the past but this one has outshone the others by far. I was told about them by a friend who they manage 4 properties for. All the staff were friendly and approachable from the start, everything was clearly explained-no hidden costs or agendas, requests were met efficiently and nothing was ever a problem whenever I had any questions or needed any help. I would definitely reco...
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Areas covered
  • PA1
  • G42
  • G1
  • G12
  • PA2
  • G43
  • G2
  • PA3
  • G3
  • PA4
  • G4
  • G41
  • G11



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Agent Fees

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Last updated at 11:35 AM 22/01/2016 by Matt McCusker

Complaints Procedure

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Last updated at 11:35 AM 22/01/2016 by Matt McCusker

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