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    Janine Clegg
Carter Jonas brings together the strengths of a forward-looking approach with 150 years of experience in every aspect of property. This combination of innovation and heritage has made us one of the ma Read full description...Carter Jonas brings together the strengths of a forward-looking approach with 150 years of experience in every aspect of property. This combination of innovation and heritage has made us one of the major national firms of chartered surveyors and property consultants.
 
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Properties for sale
Properties for rent
Jan 20,2017
Minithumbup
By:
Jan 20,2017
0 people found
this helpful
Carter Jonas were excellent in every respect regarding our recent tenancy. Always courteous, professional, prompt & efficient. I would recommend them highly for tenant or landlord....
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Comment on agent fees
Fees are high, but in line with all other providers that I am aware of.
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
1 people found
this helpful
My father sadly died last year and Carter Jonas have just handled the sale of his house. They were exemplary in the way they dealt with me and my sisters at a difficult time, and supremely professional in the way they sold the house. Their was no pressure on us at any stage, everyone in the office seemed to be equally able to help, and nothing was too much trouble. I'm sure it was down to them that the house sold for considerably more than they had estimated. Again, exemplary client management. ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
this helpful
Excellent service throughout the exit of old tenant and appointment of new tenants. Special thanks to Kirstie Watts who has kept me, as landlady, communicated throughout the process. Thanks and well done to all the Carter Jonas Residential lettings Team....
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Comment on agent fees
Good value for excellent service received
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Just bought my house through Carter Jonas and they couldn't have been better. Proper agents showed me round (as opposed to the 'old ladies with keys' that some agents use, who say "Don't ask me anything"!), and they were always helpful, friendly and informative. To cap it all off they presented me with my keys attached to a bottle of champagne! A really lovely gesture, considering they were acting for the vendor rather than me. Wish I'd used them to sell my house - I'll know for next t...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
1 people found
this helpful
Carter Jonas have managed a residential property in Cambridge on behalf of my sister and I for sixteen years. We have always found the team to be most attentive and very efficient in every respect. This includes Stephanie Waddelow who is not listed...
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Comment on agent fees
In view of the service provided we consider the fees to be good value
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
Having dealt with this company now for about a year I always find the service to be very helpful and friendly and very accurate and would highly recommend using Carter Jonas...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
1 people found
this helpful
I am a home search corporate relocation specialist I have been dealing with this office of Carter Jonas now for several years, I find them efficient and easy to deal with and they always have property's to suit my corporate clients in this area, they also now have a corporate department which make my life easier...
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Comment on agent fees
not sure
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
1 people found
this helpful
Antonia has always helped me with my corporate clients and is always VERY professional with amazing knowledge of the areas that office covers. She never overpromises and under delivers. The properties are always realistically valued and I always get honest answers what the landlord is willing to do about the property condition. I use Carter Jonas for my clients with a small budget and for my very high budgets too....
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Comment on agent fees
Fair fees in comparison to some other agents on the market!
Was this helpful? Yes
Dec 10,2016
Minithumbup
By:
Dec 10,2016
1 people found
this helpful
Fiona and Antonia were very professional, helpful and found me good tenants. I have used them for a number of years and will continue to do so....
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Dec 09,2016
Minithumbup
By:
Dec 09,2016
1 people found
this helpful
The team at Cambridge have been excellent over the last three years. Everything has gone very smoothly and there have been no rental voids. I cannot see myself handing my flat to any other agents. Phil H...
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Comment on agent fees
Good value
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
1 people found
this helpful
Fiona was a pleasure to work with once again in finding a new tenant for our property - nothing was too much trouble for her, and we are really pleased with our new tenants....
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Dec 07,2016
Minithumbup
By:
Dec 07,2016
1 people found
this helpful
`Liz Osborne has looked after the management of our properties for over 4 years. At our first meeting, I was impressed with her obvious knowledge of what was required by residential tenants and what improvements we would need to carry out. She is always very efficient and quick to deal with problems and is totally reliable. Ten out of Ten !...
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Comment on agent fees
Par for the course.
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
I received professional advice, regular updates on the progress of my flat tental and good responsiveness to my various questions....
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Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
Georgina has been a delight to deal with over the letting of my flat in Fulham. Always professional, nothing is too much trouble. Would highly recommend her and the team to anyone looking to let or rent in the area....
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Dec 02,2016
Minithumbup
By:
Dec 02,2016
1 people found
this helpful
We have been dealing with Fiona and her team for the past couple few years and they have been absolutely brilliant at finding new tenants as well as dealing with any issues arising during the tenancies. I would highly recommend them to anyone in the area looking for good rental agents....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
1 people found
this helpful
Big thanks to Antonia and Janine in the Wandsworth office of Carter Jonas for arranging my move in to my new flat. They made the process smooth and were very quick to respond to queries. happy to recommend this agency to other renters...
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Comment on agent fees
Carter Jonas fees are mid range in comparison with other agencies
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
1 people found
this helpful
Giorgina was very helpful, professional and friendly. I am glad to make this deal and we definitely had good experience with her....
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Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
1 people found
this helpful
Antonia is always extremely professional, but it is her human insight into the matter of lettings which often wins the day for me. She is wise, discreet and always utterly supportive and helpful. We have used Carter Jonas for many years and find them to be the best local letting agents....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
1 people found
this helpful
I would recommend Carter Jonas and specifically Fiona Bourke very highly. Fiona won my business by proactively approaching me and then being the first agent to identify appropriate tenants. She has great marketing skills and is a persuasive saleswoman which means she was also the agent to identify our second tenants once the initial tenancy came to an end. Throughout this time she has provided a very professional service and towards the end of the first tenancy was very supportive in advising...
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Comment on agent fees
In line with other agencies.
Was this helpful? Yes
Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
We have a number of rental units and are familiar with the industry so we're not so easy to please! We wanted to place an existing rental apartment property approaching end of Term with an existing local competitor agent; to quickly and smoothly into the market and reduce potential loss of earnings and any gap between each Tenancy. Under the careful and close control of Fiona Minx, her team as Carter Jonas Newbury got the brief, acted very quickly and offered us a simple and smooth transitional ...
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Comment on agent fees
Actually we have currently three agents we deal with and although overall CJ fees are not low, the deal we agreed has reduced some of the 'extras' that other agencies add to Landlords. I like it simple, clean and the way CJ operate (unlike say Andrews Online) the agent ONLY gets p[aid when we get paid- no up front draw down of rental % fees. I like that.
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Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
Absolutely brilliant service and lovely people is a shame I have too move with another agency I love the staff at Carter Jones defenitly I recommend them 10out of 10 score...
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
1 people found
this helpful
Robyn was a gem to work with. She was very professional and quickly responded to any query I had. She made my move as easy as possible. It was a pleasure working with her. Since I have moved in, I have been dealing with Pauline in regards to questions about the property. Pauline is very efficient and patient with all the questions one might have when moving into a new property. She is a joy to deal with and has gone the extra mile with her colleagues to help me....
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Comment on agent fees
Reasonable and similar to other agents.
Was this helpful? Yes
Nov 13,2016
Minithumbup
By:
Nov 13,2016
0 people found
this helpful
I have been supported by Ann Kessell and Robyn Edwards as a tenant and must say that I have been very impressed by the professionalism, customer centricity and objective fairness displayed and performed by Robyn and Ann in particular. As a current property owner and future landlord, I intend to use the services of Carter Jonas personally and would strongly recommend them either as a tenant or landlord. Kind regards, Eric Rivard....
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Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Property was marketed and let with tenants moved in within 5 weeks. This achieved the monthly rental return I required....
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Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
Brilliant service - very professional with good attention to detail. Always available to speak with and very helpful. Reacted very quickly when we had an applicant suddenly drop out and quickly rectified the situation. Thoroughly recommend Carter Jonas and all the help we had from the lettings department - Fiona, Catherine, Monica and Sarah....
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Comment on agent fees
Fees were very reasonable
Was this helpful? Yes
Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
Being historical clients of Carter Jonas we were introduced to Kate in the Letting Department as we were requiring tenants for two apartments in the Residence, a quality refurbishment of Terry's Chocolate Factory. In each case Kate sourced the suitable tenants prior to us receiving the keys and has done a fantastic job of liasing with both parties to make a happy and smooth transaction.With her professional knowledge coupled with people skills and the devoted time given to the detail and demands...
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Comment on agent fees
We find their charges very competitive.
Was this helpful? Yes
Oct 17,2016
Minithumbup
By:
Oct 17,2016
0 people found
this helpful
Jacob has been extremely helpful throughout, from signing the house to moving in. We experienced quite a lot of last minute trouble with paper work and such but with his patient and calm manner we were able to get it all sorted quickly and efficiently. We had an awful experience with our last letting agent and so it was a nice relief to have someone who would help make our lives easier as we are very new to all this. He is a credit to Carter Jonas and I would highly recommend the company to anyo...
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Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Jake was brilliant! He was very professional and went the extra mile to assist. Well done to Carter Jonas for having such an excellent staff member on the team!...
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Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
Having dealt with some very average agents in the West Berkshire area I was very pleased with the service we received at Carter Jonas Newbury. Moving overseas and letting our family home was a big deal and Carter Jonas helped make the process of letting and managing our house in our absence far easier....
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Was this helpful? Yes
Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
Professional service. Very helpful on the phone. Understanding of our requirements. Grateful for their hard work especially as we were under pressure to find new tenants quickly. Thanks....
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
32 2 19 8 1 0 2 1 5 4

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Agent Fees

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Last updated at 11:38 AM 23/08/2016 by David Ornsby

Complaints Procedure

No procedure set.
Last updated at 11:38 AM 23/08/2016 by David Ornsby

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82 Micklegate, York YO1 6LF
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