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Carter Jonas brings together the strengths of a forward-looking approach with 150 years of experience in every aspect of property. This combination of innovation and heritage has made us one of the ma Read full description...Carter Jonas brings together the strengths of a forward-looking approach with 150 years of experience in every aspect of property. This combination of innovation and heritage has made us one of the major national firms of chartered surveyors and property consultants.
 
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Properties for sale
Properties for rent
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
We have been dealing with Fiona and her team for the past couple few years and they have been absolutely brilliant at finding new tenants as well as dealing with any issues arising during the tenancies. I would highly recommend them to anyone in the area looking for good rental agents....
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Comment on agent fees
Very reasonable
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Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Big thanks to Antonia and Janine in the Wandsworth office of Carter Jonas for arranging my move in to my new flat. They made the process smooth and were very quick to respond to queries. happy to recommend this agency to other renters...
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Comment on agent fees
Carter Jonas fees are mid range in comparison with other agencies
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Nov 30,2016
Minithumbup
By:
Nov 30,2016
1 people found
this helpful
Giorgina was very helpful, professional and friendly. I am glad to make this deal and we definitely had good experience with her....
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Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Antonia is always extremely professional, but it is her human insight into the matter of lettings which often wins the day for me. She is wise, discreet and always utterly supportive and helpful. We have used Carter Jonas for many years and find them to be the best local letting agents....
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Comment on agent fees
Reasonable
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Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
I would recommend Carter Jonas and specifically Fiona Bourke very highly. Fiona won my business by proactively approaching me and then being the first agent to identify appropriate tenants. She has great marketing skills and is a persuasive saleswoman which means she was also the agent to identify our second tenants once the initial tenancy came to an end. Throughout this time she has provided a very professional service and towards the end of the first tenancy was very supportive in advising...
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Comment on agent fees
In line with other agencies.
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Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
We have a number of rental units and are familiar with the industry so we're not so easy to please! We wanted to place an existing rental apartment property approaching end of Term with an existing local competitor agent; to quickly and smoothly into the market and reduce potential loss of earnings and any gap between each Tenancy. Under the careful and close control of Fiona Minx, her team as Carter Jonas Newbury got the brief, acted very quickly and offered us a simple and smooth transitional ...
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Comment on agent fees
Actually we have currently three agents we deal with and although overall CJ fees are not low, the deal we agreed has reduced some of the 'extras' that other agencies add to Landlords. I like it simple, clean and the way CJ operate (unlike say Andrews Online) the agent ONLY gets p[aid when we get paid- no up front draw down of rental % fees. I like that.
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Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
Absolutely brilliant service and lovely people is a shame I have too move with another agency I love the staff at Carter Jones defenitly I recommend them 10out of 10 score...
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Robyn was a gem to work with. She was very professional and quickly responded to any query I had. She made my move as easy as possible. It was a pleasure working with her. Since I have moved in, I have been dealing with Pauline in regards to questions about the property. Pauline is very efficient and patient with all the questions one might have when moving into a new property. She is a joy to deal with and has gone the extra mile with her colleagues to help me....
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Comment on agent fees
Reasonable and similar to other agents.
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Nov 13,2016
Minithumbup
By:
Nov 13,2016
0 people found
this helpful
I have been supported by Ann Kessell and Robyn Edwards as a tenant and must say that I have been very impressed by the professionalism, customer centricity and objective fairness displayed and performed by Robyn and Ann in particular. As a current property owner and future landlord, I intend to use the services of Carter Jonas personally and would strongly recommend them either as a tenant or landlord. Kind regards, Eric Rivard....
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Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Property was marketed and let with tenants moved in within 5 weeks. This achieved the monthly rental return I required....
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Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
Brilliant service - very professional with good attention to detail. Always available to speak with and very helpful. Reacted very quickly when we had an applicant suddenly drop out and quickly rectified the situation. Thoroughly recommend Carter Jonas and all the help we had from the lettings department - Fiona, Catherine, Monica and Sarah....
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Comment on agent fees
Fees were very reasonable
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Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
Being historical clients of Carter Jonas we were introduced to Kate in the Letting Department as we were requiring tenants for two apartments in the Residence, a quality refurbishment of Terry's Chocolate Factory. In each case Kate sourced the suitable tenants prior to us receiving the keys and has done a fantastic job of liasing with both parties to make a happy and smooth transaction.With her professional knowledge coupled with people skills and the devoted time given to the detail and demands...
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Comment on agent fees
We find their charges very competitive.
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Oct 17,2016
Minithumbup
By:
Oct 17,2016
0 people found
this helpful
Jacob has been extremely helpful throughout, from signing the house to moving in. We experienced quite a lot of last minute trouble with paper work and such but with his patient and calm manner we were able to get it all sorted quickly and efficiently. We had an awful experience with our last letting agent and so it was a nice relief to have someone who would help make our lives easier as we are very new to all this. He is a credit to Carter Jonas and I would highly recommend the company to anyo...
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Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Jake was brilliant! He was very professional and went the extra mile to assist. Well done to Carter Jonas for having such an excellent staff member on the team!...
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Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
Having dealt with some very average agents in the West Berkshire area I was very pleased with the service we received at Carter Jonas Newbury. Moving overseas and letting our family home was a big deal and Carter Jonas helped make the process of letting and managing our house in our absence far easier....
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Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
Professional service. Very helpful on the phone. Understanding of our requirements. Grateful for their hard work especially as we were under pressure to find new tenants quickly. Thanks....
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Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
Georgina was very helpful, friendly and proactive, understood what we were looking for and got on with the job. Was able to accurately asses the quality of potential tenants and her confidential assessments proved spot on...
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Comment on agent fees
Fees more or less standard , no issues with payments or processes
Was this helpful? Yes
Oct 02,2016
Minithumbup
By:
Oct 02,2016
1 people found
this helpful
Very happy with the house and very happy with the service. Would definitely recommend to friends. Georgie and David were great....
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Sep 09,2016
Minithumbup
By:
Sep 09,2016
0 people found
this helpful
It was a delight to work with Nia and Igor, I met them over the Internet as I was not in London, Igor accepted to do FaceTime viewings with me, he explained to me everything. Then when I arrived in London late at night, with a flight delay, Nia was there waiting for me with my keys she even helped me with my luggage !...
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Sep 01,2016
Minithumbup
By:
Sep 01,2016
0 people found
this helpful
They have provided us with excellent service for 10 years. They have the best local market knowledge. I still speak to the same people after all these years. Very efficient, responsive and proactive....
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Comment on agent fees
In line with market practice. Sometimes flexible.
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Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Very efficient, helpful and communicative esp with having to deal with several flats at once. Thank you very much Georgina....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
1 people found
this helpful
I've been living in London for 11 years now and had unfortunately to move houses quite a few times and thus have some experience. Everyone will agree that it is far from an unstressful period of time .. However, my last house move just in January was so different from others and the least stressful :) I can't thank enough to Georgina who actually was so understating and professional and made it go much smoother and more pleasant. I loved my new flat from the first time I've seen it and thanks t...
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Aug 23,2016
Minithumbup
By:
Aug 23,2016
2 people found
this helpful
Georgina is great at managing relationships and getting requests handled in an orderly manner. Despite dealing with a number of clients, my requests were always passed to the landlord, but managed to the best of her ability. There were teething moments as my application was handed over, which meant me fully briefing Georgina on the current state of play which was frustrating, but not to her fault....
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Comment on agent fees
Always positive and direct to the point!
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Aug 22,2016
Minithumbup
By:
Aug 22,2016
2 people found
this helpful
Georgina was extremely Helpful and very pleasant throughout the whole process making the whole move very easy for me. We were in regular contact either through email Or phone call, anything I needed Georgina would have across to me within a matter hours, it was never to much to ask. I couldn't recommend her or the company highly enough....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
2 people found
this helpful
Georgina was very polite and helpful at each stage of the viewings, negotiations and contract arrangements. We were happy with the service we received from Carter Jonas, they really seemed to listen to our requirements and only sent details of suitable properties. I would be happy to recommend them to others....
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Comment on agent fees
As expected, about average for the area
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Georgina was very professional and helpful. Everything was done in a timely manner. The move in of the tenants went very smoothly and no other hitches since then. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
2 people found
this helpful
Georgina is very responsive to requests, and quickly found an appropriate tenant for my flat at an acceptable weekly rent amount. The whole process ran very smoothly, and required minimal input from me, with the rental agreement agreed in very short order. All in all an excellent service...
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Comment on agent fees
Market rate
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
Super helpful. Where some agents seem to take the 'throw everything at the wall and see what sticks' approach I really felt as though I was getting a more personal service. They didn't rush me into the first place I asked about and instead asked questions and got me into see the right place for me. Moving from Birmingham I really didn't know the area very well so it was great dealing with people who were so knowledgeable....
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Comment on agent fees
Seemed reasonable. Pretty much on par with others in the area
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
2 people found
this helpful
We transferred to Carter Jonas from a bigger agent who had let us down very badly twice. We were feeling jaded and disappointed but our experience with Carter Jonas in the last year has restored our faith. They are responsive, flexible and reasonable - very nice people to deal with. We also like the fact that they take fees out monthly rather than all upfront, like the previous agent had done. Georgina has been very good on our recent re-let. I'd also use the description 'responsive, flexible an...
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Comment on agent fees
Carter Jonas's fees are competitive. I'd certainly recommend anyone who is looking for an agent to consider Carter Jonas.
Was this helpful? Yes
Aug 11,2016
Minithumbdown
By:
Aug 11,2016
0 people found
this helpful
Dirty tricks brigade 100% I was forced into these people being my agents after my landlord handed back control of a Crown Estate property to the Crown Estates. Right from the word go they let me know they wanted me out as they sent someone round to tell me that these houses would now be sold. They upped the rent by 40% right off the bat. They put in a false application to the council for a land grab for a disabled car park based upon a woman in the house nextdoor who had her own 2 private park...
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Agent Fees

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Last updated at 11:38 AM 23/08/2016 by David Ornsby

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Last updated at 11:38 AM 23/08/2016 by David Ornsby

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