Carringtons Estate Agency
4.5/5, 104 reviews
89% recommended
94% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
95% lettings fee satisfaction
Carringtons is a family-run and managed independent estate agent, based on Kingston Hill for almost 20 years. Our local roots allow us to be truly passionate about the homes that Kingston has to offer, and the schools, parks, shops and restaurants that have flourished around them. show more Carringtons is a family-run and managed independent estate agent, based on Kingston Hill for almost 20 years. Our local roots allow us to be truly passionate about the homes that Kingston has to offer, and the schools, parks, shops and restaurants that have flourished around them.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 100% £245,000 £1,075,000
Lettings 96% 95% £830 £2,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 2 33 7 16 0 12 0 3 2
Areas covered
  • KT1
  • KT2
  • KT3
  • SW15
Address

5-7 Kingston Hill
Kingston Upon Thames
Greater London
KT2 7PW
020 8549 3366

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS TPOS Sales TPOS Lettings TPOS DPS The Guild

“Disgusted by the lack of ethical standards: ......”

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Jun 22,2022
Minithumbdown
By: 'Véronique Bonnefoy'
Jun 22,2022
2 people found
this helpful
Disgusted by the lack of ethical standards: After promising me on the phone to come to a resolution, the director of Carringtons charged me 5k of management fees for breaking contract early. When I asked if it was ethical to charge a management fee twice, (...
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“Thank you Philip and Alex for stress-free and......”

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Mar 25,2021
Minithumbup
Alex
Philip
By: 'Slava'
Mar 25,2021
0 people found
this helpful
Thank you Philip and Alex for stress-free and fast sale of our house. Your professional approach and advice from our first meeting to the very last step of the sale made us feel assured throughout all this challenging and important process. Also we want to ...
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“Highly recommended...”

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Dec 09,2019
Minithumbup
Alex
Philip
By: 'Kat'
Dec 09,2019
0 people found
this helpful
Alex at Carringtons was incredibly helpful and proactive throughout my house purchase - he took the time to investigate various issues that cropped up as well as explaining everything along the way to someone new to the process. His advice and care were very much ...
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“Amazing service...”

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Oct 24,2019
Minithumbup
Alex
Philip
By: 'John'
Oct 24,2019
0 people found
this helpful
We are full of praise for Alex, Phil and Connor from Carringtons Estate Agents. They acted in a very professional way and are well informed on all aspects of selling property. They were patient and hard working and secured a good, reliable purchaser for our ...
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“Going the Extra Mile...”

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Sep 19,2019
Minithumbup
Alex
By: 'Ben'
Sep 19,2019
0 people found
this helpful
I had a complicated chain and Alex put a lot of extra time in to help my purchase, up and down the chain, for about 6 weeks. I'm not sure whether we would have succeeded without that effort. Thank you to the whole team....
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“Thank you for a job very well done!...”

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Sep 04,2019
Minithumbup
Philip
By: 'Annabel'
Sep 04,2019
0 people found
this helpful
A big thanks to you (Alex) for taking the time to understand what I needed housewise, and for persuading me to look at the house. I honestly would have dismissed it just from looking online, which would have been such a shame as I now ...
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“Delighted buyer...”

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Mar 29,2019
Minithumbup
Alex
By: 'Ben'
Mar 29,2019
0 people found
this helpful
Delighted with Carringtons during the buying process. Alex worked tirelessly to get this deal through. Best estate agent I have worked with. Alex was the reason the deal went through. He is polite, quick, diligent, thinks outside the box, solves all problems and worked a ...
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Comment on agent fees
N/a
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“Success!...”

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Mar 07,2019
Minithumbup
By: 'AN'
Mar 07,2019
0 people found
this helpful
Carrington's did a great job in selling our property in the Kingston Hill area. Their local knowledge was absolutely invaluable, and they worked hard to match buyer to seller. All of the Carrington's team we met were extremely professional and courteous, considerate and respectful. Although ...
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Comment on agent fees
Good value for money
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“Superb, professional service...”

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Feb 12,2019
Minithumbup
Alex
By: 'Pete'
Feb 12,2019
0 people found
this helpful
Carringtons supported us at every stage through the purchase of our first house. We were extremely impressed by their professionalism, expertise and punctuality....
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Comment on agent fees
N/A
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“Satisfied & Relieved...”

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Jan 08,2019
Minithumbup
Samantha
Hannah
By: 'Mr'
Jan 08,2019
1 people found
this helpful
I met Samantha and spoke to Helen & Hannah on the phone. All the staff at Carringtons were very helpful & courteous. As a landlord, we were always informed and up to date with the development of any viewing. Very pleased....
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Comment on agent fees
Good
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“Great experience with Carringtons...”

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Oct 10,2018
Minithumbup
Hannah
By: 'Emma'
Oct 10,2018
0 people found
this helpful
My friends and I moved to Kingston a few weeks ago, and the renting process was very smooth from start to finish. We were shown around the property by Helen who was punctual and very helpful and friendly. All the admin was done by Hannah ...
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Comment on agent fees
Good
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“Satisfied Landlords...”

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Aug 03,2018
Minithumbup
Samantha
Hannah
By: 'N'
Aug 03,2018
0 people found
this helpful
Moved to Carringtons from another agent and are glad we did. Apart from a small hiccup, we have had excellent, personal service. Their staff certainly take a lot of the stress away from the whole letting process,...
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Comment on agent fees
Appropriate.
Was this helpful? Yes
By: Hannah
Aug 03, 2018
View all comments (1)
Thanks you for your review. We are always striving to hit 5 star reviews, so manager will be in contact to see how we can improve our service further. Thank you for your continued loyalty. ...

“Understood our needs and very efficient...”

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Jul 30,2018
Minithumbup
Hannah
By: 'Byron'
Jul 30,2018
0 people found
this helpful
We worked with Adam and Hannah when we were completing all our requirements and documents needed for moving to another flat and I would say they were very helpful and always available when we have any questions. We felt like we could always depend on ...
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By: Hannah
Jul 30, 2018
View all comments (1)
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We enjoyed working with you, helping you prepare to move into your new house. We look forward to working with you again in the future! ...

“Kindness and professionalism...”

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Jul 10,2018
Minithumbup
Hannah
By: 'Great'
Jul 10,2018
0 people found
this helpful
Great service and help from Hannah , she helped me all the way through with my letting, she accommodate all our needs Thank you so much Kyri...
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Comment on agent fees
Hannah is always one step ahead trustworthy and professional
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“Trustworthy and efficient...”

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Jun 04,2018
Minithumbup
Samantha
By: 'Karen'
Jun 04,2018
0 people found
this helpful
Sam is a real superstar! She deals with all issues promptly and efficiently and I always value her considered opinions for dealing with any matters that arise. She communicates diplomatically and patiently. She will go the extra mile for you. I have been very happy ...
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“Couldn't ask for more...”

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Apr 20,2018
Minithumbup
Samantha
By: 'Sarah'
Apr 20,2018
0 people found
this helpful
Samantha has been extremely professional, supportive and prompt with all communications. What was a very stressful time was significantly lessened due to her positive response....
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“Fantastic have dealt with Carringtons twice. Highly motivated and polite ......”

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Jan 18,2018
Minithumbup
Samantha
By: 'Kingston'
Jan 18,2018
0 people found
this helpful
Fantastic have dealt with Carringtons twice. Highly motivated and polite staff. Don't bother going anywhere else. They will let your property quickly with the right people. Just make sure your property is presented to a high standard....
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Comment on agent fees
Fees are on the higher side but they are good agents.
Was this helpful? Yes

“Nicky was very helpful when I first let my property ......”

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Jan 04,2018
Minithumbup
Nicky
By: 'J.'
Jan 04,2018
0 people found
this helpful
Nicky was very helpful when I first let my property in 2016, by suggesting which parts of the property would benefit most from decoration and attention. Nicky was also very helpful again in 2017 in liaising with Kingston Council concerning possible future licensing requirements....
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Comment on agent fees
This agent's fees are competitive
Was this helpful? Yes

“I really liked the way how I have been treated ......”

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Dec 27,2017
Minithumbup
Hannah
By: 'Gustavo'
Dec 27,2017
0 people found
this helpful
I really liked the way how I have been treated and How they make huge effort to get the best property For me,I really recommend it !!...
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Comment on agent fees
Fair enough
Was this helpful? Yes

“Not really helpful, always estate goes first. Not really trying ......”

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Dec 12,2017
Minithumbdown
Samantha
By: 'Xxx'
Dec 12,2017
0 people found
this helpful
Not really helpful, always estate goes first. Not really trying to organise and sorted out problems. Not really big interest of property which make more problem to fixed what need to be fix....
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Comment on agent fees
In a middle Quite good but need to work harder to prove that she is helpful for householders/ rentals
Was this helpful? Yes

“Samantha has managed my property for three years while I ......”

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Dec 11,2017
Minithumbup
Samantha
By: 'Merryn'
Dec 11,2017
0 people found
this helpful
Samantha has managed my property for three years while I was living in the USA. She has always replied to my emails promptly and dealt with all issues. I have found her to be knowledgeable, helpful and extremely diligent. She has also been very diplomatic ...
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“A good place to buy or sell your orproperty. There ......”

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Dec 08,2017
Minithumbup
Samantha
Tania
By: 'Philip'
Dec 08,2017
0 people found
this helpful
A good place to buy or sell your or property. There property management department will take good care investment property. This business deserves to succeed....
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Comment on agent fees
Good
Was this helpful? Yes

“Firstly Imogen showed me the properties and bent over backwards ......”

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Dec 08,2017
Minithumbup
Samantha
By: 'Anonymous'
Dec 08,2017
1 people found
this helpful
Firstly Imogen showed me the properties and bent over backwards to help me secure my dream property. Next Samantha ensured I settled in, seemed really flexible, always on hand and helped me iron out a few things once moved in. My expectations had been quite ...
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Comment on agent fees
No comment
Was this helpful? Yes

“To Adam, Nick, Hannah, and all the team.Thanks for ......”

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Dec 08,2017
Minithumbup
Hannah
By: 'Chilliheatwave'
Dec 08,2017
0 people found
this helpful
To Adam, Nick, Hannah, and all the team. Thanks for securing me a tennant. Great service, insightful updates, and a great experience. I appreciate all your work. Thanks again. Richard Blake...
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“I am very pleased with the service provided from Hannah ......”

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Dec 01,2017
Minithumbup
Hannah
By: 'Jo'
Dec 01,2017
0 people found
this helpful
I am very pleased with the service provided from Hannah and Sophie. They are very friendly and help to solve out the problem during the process....
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“They were so friendly and helpful all the processes while ......”

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Nov 28,2017
Minithumbup
Hannah
By: 'Alper'
Nov 28,2017
0 people found
this helpful
They were so friendly and helpful all the processes while setting up our home at kingston thank you very much Hannah and Adam again and again....
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Comment on agent fees
Good
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“Just moved out of my property and needed somewhere to ......”

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Nov 27,2017
Minithumbup
Hannah
Hannah
By: 'Kingston'
Nov 27,2017
1 people found
this helpful
Just moved out of my property and needed somewhere to rent. Hannah has been dealing with all the releavnt process and has been extremely efficient and quick to reply. Was a pleasure dealing with her. Highly recommended....
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“Excellent services,Efficient , professional ,Helpful, Nice ! Thank you so much ......”

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Nov 24,2017
Minithumbup
Hannah
By: 'Yw'
Nov 24,2017
1 people found
this helpful
Excellent services,Efficient , professional ,Helpful, Nice ! Thank you so much for your help ! I can found my dream house with my family !...
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Comment on agent fees
Good
Was this helpful? Yes

“Am very grateful for the help my wife and I ......”

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Nov 24,2017
Minithumbup
Hannah
By: 'DNS'
Nov 24,2017
1 people found
this helpful
Am very grateful for the help my wife and I received from both of you . Must say you guys were amazing every step of the way ....
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Comment on agent fees
Good
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“Hannah and Adam have both been extremely helpful in working ......”

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Nov 08,2017
Minithumbup
Hannah
By: 'Rachael'
Nov 08,2017
1 people found
this helpful
Hannah and Adam have both been extremely helpful in working with me to let 3 properties recently, that all became available around the same time. They remained calm and professional throughout, keeping me fully informed of progress....
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Staff picture Samantha
(39)
Staff picture Alex
(27)
Staff picture Hannah
(15)
Staff picture Nicky
(5)
Staff picture Tania
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 12:04 PM 27/10/2017 by allAgents

Awards won by Carringtons Estate Agency

Regional Awards won by Carringtons Estate Agency

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