Carringtons Estate Agency

4.49/5 rating 95 reviews
  • 90% valuation accuracy
  • 89% recommend
  • 98% fee satisfaction
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    Hannah
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    Nicky
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    Samantha
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    Alex
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    Tania
Carringtons is a family-run and managed independent estate agent, based on Kingston Hill for almost 20 years. Our local roots allow us to be truly passionate about the homes that Kingston has to offer, and the schools, parks, shops and restaurants that have flourished around them.
Carringtons Estate Agency

5-7 Kingston Hill
Kingston Upon Thames
Greater London
KT2 7PW
020 8549 3366

www.carringtonsproperty.co.uk

Properties for Sale
Properties to Rent

Featured Review
a

“Great experience with Carringtons...”

Oct 10,2018
Minithumbup
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Hannah
By: 'Emma H'
Oct 10,2018
0 people found
this helpful
My friends and I moved to Kingston a few weeks ago, and the renting process was very smooth from start to finish. We were shown around the property by Helen who was punctual and very helpful and friendly. All the admin was done by Hannah ...
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Comment on agent fees
Good
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Featured Review
a

“Couldn't ask for more...”

Apr 20,2018
Minithumbup
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Samantha
By: 'Sarah'
Apr 20,2018
0 people found
this helpful
Samantha has been extremely professional, supportive and prompt with all communications. What was a very stressful time was significantly lessened due to her positive response....
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Featured Review
a
Dec 27,2017
Minithumbup
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Hannah
By: 'Gustavo'
Dec 27,2017
0 people found
this helpful
I really liked the way how I have been treated and How they make huge effort to get the best property For me,I really recommend it !!...
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Comment on agent fees
Fair enough
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Featured Review
a
Dec 08,2017
Minithumbup
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Hannah
By: 'Chilliheatwave'
Dec 08,2017
0 people found
this helpful
To Adam, Nick, Hannah, and all the team. Thanks for securing me a tennant. Great service, insightful updates, and a great experience. I appreciate all your work. Thanks again. Richard Blake...
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Featured Review
a
Nov 02,2017
Minithumbup
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Hannah
By: 'Nona'
Nov 02,2017
0 people found
this helpful
I just wanna say big thank you to carringtons team, especially to Hannah for the easiest fastest and professional service ever had. Highly recommended....
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Comment on agent fees
Good
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“Satisfied & Relieved...”

Jan 08,2019
Minithumbup
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Samantha
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Hannah
By: 'Mr & Mrs Elgin'
Jan 08,2019
1 people found
this helpful
I met Samantha and spoke to Helen & Hannah on the phone. All the staff at Carringtons were very helpful & courteous. As a landlord, we were always informed and up to date with the development of any viewing. Very pleased....
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Comment on agent fees
Good
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Featured Review
a

“Satisfied Landlords...”

Aug 03,2018
Minithumbup
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Samantha
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Hannah
By: 'N & M'
Aug 03,2018
0 people found
this helpful
Moved to Carringtons from another agent and are glad we did. Apart from a small hiccup, we have had excellent, personal service. Their staff certainly take a lot of the stress away from the whole letting process,...
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Comment on agent fees
Appropriate.
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By: Hannah
Aug 03, 2018
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Thanks you for your review. We are always striving to hit 5 star reviews, so manager will be in contact to see how we can improve our service further. Thank you for your continued loyalty. ...

“Understood our needs and very efficient...”

Jul 30,2018
Minithumbup
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Hannah
By: 'Byron'
Jul 30,2018
0 people found
this helpful
We worked with Adam and Hannah when we were completing all our requirements and documents needed for moving to another flat and I would say they were very helpful and always available when we have any questions. We felt like we could always depend on ...
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By: Hannah
Jul 30, 2018
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Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We enjoyed working with you, helping you prepare to move into your new house. We look forward to working with you again in the future! ...

“Kindness and professionalism...”

Jul 10,2018
Minithumbup
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Hannah
By: 'Great real estate agency'
Jul 10,2018
0 people found
this helpful
Great service and help from Hannah , she helped me all the way through with my letting, she accommodate all our needs Thank you so much Kyri...
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Comment on agent fees
Hannah is always one step ahead trustworthy and professional
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“Trustworthy and efficient...”

Jun 04,2018
Minithumbup
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Samantha
By: 'Karen'
Jun 04,2018
0 people found
this helpful
Sam is a real superstar! She deals with all issues promptly and efficiently and I always value her considered opinions for dealing with any matters that arise. She communicates diplomatically and patiently. She will go the extra mile for you. I have been very happy ...
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Jan 18,2018
Minithumbup
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Samantha
By: 'Kingston Star'
Jan 18,2018
0 people found
this helpful
Fantastic have dealt with Carringtons twice. Highly motivated and polite staff. Don't bother going anywhere else. They will let your property quickly with the right people. Just make sure your property is presented to a high standard....
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Comment on agent fees
Fees are on the higher side but they are good agents.
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Jan 04,2018
Minithumbup
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Nicky
By: 'J. Jones'
Jan 04,2018
0 people found
this helpful
Nicky was very helpful when I first let my property in 2016, by suggesting which parts of the property would benefit most from decoration and attention. Nicky was also very helpful again in 2017 in liaising with Kingston Council concerning possible future licensing requirements....
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Comment on agent fees
This agent's fees are competitive
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Dec 12,2017
Minithumbdown
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Samantha
By: 'Xxx'
Dec 12,2017
0 people found
this helpful
Not really helpful, always estate goes first. Not really trying to organise and sorted out problems. Not really big interest of property which make more problem to fixed what need to be fix....
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Comment on agent fees
In a middle Quite good but need to work harder to prove that she is helpful for householders/ rentals
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Dec 11,2017
Minithumbup
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Samantha
By: 'Merryn'
Dec 11,2017
0 people found
this helpful
Samantha has managed my property for three years while I was living in the USA. She has always replied to my emails promptly and dealt with all issues. I have found her to be knowledgeable, helpful and extremely diligent. She has also been very diplomatic ...
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Dec 08,2017
Minithumbup
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Samantha
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Tania
By: 'Philip'
Dec 08,2017
0 people found
this helpful
A good place to buy or sell your or property. There property management department will take good care investment property. This business deserves to succeed....
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Comment on agent fees
Good
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Dec 08,2017
Minithumbup
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Samantha
By: 'Anonymous'
Dec 08,2017
1 people found
this helpful
Firstly Imogen showed me the properties and bent over backwards to help me secure my dream property. Next Samantha ensured I settled in, seemed really flexible, always on hand and helped me iron out a few things once moved in. My expectations had been quite ...
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Comment on agent fees
No comment
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Dec 01,2017
Minithumbup
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Hannah
By: 'Jo'
Dec 01,2017
0 people found
this helpful
I am very pleased with the service provided from Hannah and Sophie. They are very friendly and help to solve out the problem during the process....
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Nov 28,2017
Minithumbup
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Hannah
By: 'Alper sert'
Nov 28,2017
0 people found
this helpful
They were so friendly and helpful all the processes while setting up our home at kingston thank you very much Hannah and Adam again and again....
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Comment on agent fees
Good
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Nov 27,2017
Minithumbup
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Hannah
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Hannah
By: 'Kingston'
Nov 27,2017
1 people found
this helpful
Just moved out of my property and needed somewhere to rent. Hannah has been dealing with all the releavnt process and has been extremely efficient and quick to reply. Was a pleasure dealing with her. Highly recommended....
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Nov 24,2017
Minithumbup
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Hannah
By: 'Yw'
Nov 24,2017
1 people found
this helpful
Excellent services,Efficient , professional ,Helpful, Nice ! Thank you so much for your help ! I can found my dream house with my family !...
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Comment on agent fees
Good
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Nov 24,2017
Minithumbup
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Hannah
By: 'DNS'
Nov 24,2017
1 people found
this helpful
Am very grateful for the help my wife and I received from both of you . Must say you guys were amazing every step of the way ....
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Comment on agent fees
Good
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Nov 08,2017
Minithumbup
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Hannah
By: 'Rachael Fry'
Nov 08,2017
1 people found
this helpful
Hannah and Adam have both been extremely helpful in working with me to let 3 properties recently, that all became available around the same time. They remained calm and professional throughout, keeping me fully informed of progress....
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Nov 07,2017
Minithumbup
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Hannah
By: 'Dianemac'
Nov 07,2017
0 people found
this helpful
Hannah was dealing with my daugher's second year university rental accommodation. We had a couple of queries, which Hannah dealt with in a timely and professional manner. On the phone Hannah was friendly, cheerful and most of all professional and was a delight to deal ...
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Comment on agent fees
I suspect that everyone would like to see a reduction in fees because no one likes paying them but if an agent provides a good service then at least their fee is well deserved.
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Oct 13,2017
Minithumbup
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Samantha
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Alex
By: 'Jennifer Otter Bickerdike'
Oct 13,2017
1 people found
this helpful
I have lived all over the world, and rented properties from the US to the UK and back. Carrington's are the most helpful, quick acting and professional real estate group I have ever had the pleasure to work with. I can not recommend them enough. ...
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Aug 18,2017
Minithumbdown
By: 'KHumphreys'
Aug 18,2017
0 people found
this helpful
Completely unprofessional. We have been trying to get back my brothers deposit for 6 months. We keep being told it is being sent, and it never arrives....
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Aug 09,2017
Minithumbup
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Alex
By: 'IanH'
Aug 09,2017
0 people found
this helpful
Halle and Alex did a fantastic job for us. They understood our needs and only showed us relevant properties. They handled all our negotiations extremely professionally. Great job, thank you both....
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Comment on agent fees
Buyer
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Aug 03,2017
Minithumbup
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Alex
By: 'Rachel'
Aug 03,2017
0 people found
this helpful
I had, what felt like a very tricky sale of a family home in Kingston Vale. Both Callum and Alex displayed the utmost professionalism and significantly contributed to positive clear communication between all parties. On the day of exchange it was directly Carringtons input that ...
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Comment on agent fees
Absolutely fair
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Jul 28,2017
Minithumbup
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Samantha
By: 'Barry Jackson'
Jul 28,2017
0 people found
this helpful
We have owned our flat in Kingston upon Thames for over 40 years and most of that time it has been let out. We can honestly say that with living overseas it has been an absolute pleasure having Carrington's managing the property for over 10 years now ...
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Comment on agent fees
Very reasonable and excellent value
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Jul 25,2017
Minithumbup
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Samantha
By: 'Rekha Patel'
Jul 25,2017
0 people found
this helpful
Sam has been brilliant, a lovely person to deal with always very friendly and polite. She has been great when resolving any issues we had at the property and always really quick to reply to emails or phone calls. She is certainly one of the ...
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Jun 05,2017
Minithumbup
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Samantha
By: 'Liz'
Jun 05,2017
0 people found
this helpful
Excellent service from Sam. Very helpful and organised and it was great to have someone so competent managing the tenancy....
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Apr 29,2017
Minithumbup
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Samantha
By: 'D. Patel'
Apr 29,2017
0 people found
this helpful
Samantha is an exceptional property manager. She responded to emails and phone calls immediately and always managed to help us find a solution. She would go above and beyond- even helping with additional queries, and in a very friendly and approachable way. She is an ...
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Comment on agent fees
Used the agent for short term let.
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Mar 15,2017
Minithumbup
By: 'Combe Hill landlord'
Mar 15,2017
0 people found
this helpful
Lovely professional kind and helpful people, responsive to phone calls and emails withan excellent knowledge of the local area and market...
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Mar 13,2017
Minithumbup
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Samantha
By: 'Sam Petrucco'
Mar 13,2017
0 people found
this helpful
Sam is always at the end of the phone if there is anything we need regarding the property. She was there straight away when we had an issue getting in through a communal door (out of hours) and spent a few hours of her own ...
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Mar 01,2017
Minithumbup
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Samantha
By: 'J. Jones'
Mar 01,2017
0 people found
this helpful
Samantha has been the property manager since the tenancy of my property began in 2016. Sam goes out of her way to deal with and resolve problems that arise, working very quickly and effectively. She liaises between my tenants and myself very politely and professionally and ...
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Comment on agent fees
This agent's fees are competitive.
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Feb 10,2017
Minithumbup
By: 'Steve'
Feb 10,2017
0 people found
this helpful
As a landlord I can certainly say that Carringtons have provided an extremely professional and personal service. I have used larger agents with several offices previously, but would certainly recommend Carringtons in preference to them in the Kingston Hill/Norbiton/Ham area....
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Comment on agent fees
Better than the larger agents
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Areas covered
  • KT1
  • KT2
  • KT3
  • SW15

NALS TPOS DPS The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
29 2 33 6 13 0 7 0 3 2

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 12:04 PM 27/10/2017 by allAgents
Staff picture Hannah
(15)

Staff picture Nicky
(5)

Staff picture Samantha
(39)

Staff picture Alex
(21)

Staff picture Tania
(2)

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Estate agents

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Opening hours


  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed


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