Capital Living

Unit 6H Clapham North Arts Centre,26-32 Voltaire Road , London,
Clapham,London
Greater London
SW4 6DH
02080904044

Website not available

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Properties to Rent

“Definitely Avoid - Terrible Landlords...”

Jul 27,2018
Minithumbdown
By: 'Rebecca'
Jul 27,2018
3 people found
this helpful
It's a shame that the Capital Living experience is so awful because, in theory, they have a great business idea. Unfortunately their business model is heavily based around cost saving, rather than providing a good customer service. Having to deal with Capital Living for 12 ...
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“Avoid!...”

May 10,2018
Minithumbdown
By: 'Sophie'
May 10,2018
6 people found
this helpful
It is clear they do not know what they are doing. They don't know how to manage property. They have a great business concept and idea but such poor execution of it that it defeats any purpose because they do not have happy customers ...
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Comment on agent fees
Bad - you are paying admin / fees etc. for a non existent service
Was this helpful? Yes
By: Capital Living London Ltd
May 25, 2018
View all comments (2)
Hi Sophie, We have seen your feedback above and we're sorry to hear that you have not enjoyed your experience with Capital Living. We believe that we are a small but strong team of five individuals who acquire a sound amount of knowledge of managing and maintaining properties. We have a great deal of Members who express their content with our service and how much they love being a part of our Capital Living community. Remaining professional and providing the best possible customer servic ...
Nov 23,2016
Minithumbdown
By: 'Rich'
Nov 23,2016
11 people found
this helpful
Awful experience. I found capital living through Spareroom.com. My current tenancy agreement was due to end so, subject to finding a new suitable place, I was happy to move out with immediate effect. I was initially very impressed with the company and, more specifically, ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Jess
Feb 23, 2017
View all comments (1)
Hi Rich, I firstly want to apologise for the way that the New Membership Team made you feel. I have spoken to the members of the team that you were in contact with to gain a wider understanding of what happened back in November. I can wholeheartedly say there was nothing against you personally, you had been through the interview process and viewing with the team and we were ready to welcome you to the community with open arms. With the second viewing you wanted to organise on the day, we ...
Nov 14,2016
Minithumbup
By: 'Chelsea'
Nov 14,2016
1 people found
this helpful
Brilliant team! Listened to my endless questions and created a plan that suited my difficult needs perfectly! Would recommend to all my friends!...
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Nov 11,2016
Minithumbup
By: 'Laura'
Nov 11,2016
1 people found
this helpful
From the efficient and informative website to the professional, welcoming and proactive staff, Capital Living have made finding a place to live an easy, stress free and exciting process. In addition to the best customer service, their properties are beautiful, well maintained and organised. Thank ...
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Dec 05,2014
Minithumbup
By: 'Keith'
Dec 05,2014
1 people found
this helpful
My time in the house was excellent, I am a bit disappointed to leave as the house was a perfect fit for me with the great room mates I shared it with, the location and ease of living (all bills inclusive). Thank you and the ...
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Dec 01,2014
Minithumbdown
By: 'Purple33'
Dec 01,2014
8 people found
this helpful
I moved in as a tenant as was very happy initially at the service that was offered when looking around the Capital Living properties. However, when it came to general maintenance, CL fell down. Jobs were being said were complete when they weren't, and problems ...
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What agent could do to change your mind?
Better customer service organisation on people moving in and out of the property repairs that are actually repairs, not cover ups transparency of costs
Attached Files
Comment on agent fees
For what it is a single room, with a shared bathroom between 4 and a kitchen between 6 it is over priced.
Was this helpful? Yes
Jul 05,2013
Minithumbup
By: 'Jonathan B'
Jul 05,2013
2 people found
this helpful
I became part of the Capital Community 3 months ago and the house is slick with all mod cons, cleaner, fibre optic broadband and tv and recordable Sky in my room- what else do you need? My housemates are all cool and we go out occasionally ...
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Jun 19,2013
Minithumbdown
By: 'Maria Jachy'
Jun 19,2013
8 people found
this helpful
I am so disappointed with capital as they seemed ok on the viewings but were so rude to us after we moved in and never wanted to send any one out to fix things ¢â‚¬â€œ they kept suggesting it was our fault and we should do ...
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Was this helpful? Yes
By: Amy Goulding - Capital Living Property Management
Sep 12, 2013
View all comments (2)
Hi Maria, In view that we have had no contact from you since my response on the 24th June, we are forced to assume that, because we have no record of ever having you as a tenant, or any contact from you explaining your connection to Capital Living that this review is not genuine. As previously stated, if you wish to get in contact with us to further discuss this matter, and indeed explain your review and who you are, it would be greatly appreciated. ...
Jun 17,2013
Minithumbup
By: 'Gemma'
Jun 17,2013
4 people found
this helpful
I am so impressed with Capital Living and the members of their team. Having stayed in multiple houses over a number of years, their properties are a great reflection on their company; well managed, clean and well stocked. A LOT nicer than other properties I ...
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Apr 18,2013
Minithumbup
By: 'CanadianinLondon'
Apr 18,2013
3 people found
this helpful
When I first searched for a house share in London online, I stumbled across Capital Living online, and was skeptical that the rooms truly were all inclusive, and that they were as modern, clean, and as nice as they were pictured online. I can sincerely ...
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Apr 16,2013
Minithumbup
By: 'Claire S'
Apr 16,2013
1 people found
this helpful
I lived in a CL property for 14 months whilst in London. They took care of everything, which a looked me to focus on my job and enjoying London life. They match the houses very well with people who will enjoy spending time with each other. ...
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Mar 21,2013
Minithumbup
By: 'James Richards'
Mar 21,2013
1 people found
this helpful
My fiancƒÂ© and I stayed at 68 Ringmer Avenue in early December 2012. We stayed in the attic bedroom, Suite 1, which was very comfortable and warm. The bathroom was clean with good finishes throughout. We were warmly greeted by our host, Amy, who looked after us throughout ...
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Was this helpful? Yes
Feb 19,2013
Minithumbup
By: 'thecoder'
Feb 19,2013
1 people found
this helpful
I have now lived in two Capital Living properties and both times my stay has been delightfull. The house is furnished to a high standard and all the tedious aspects of a regular house share are taken care of. I would highly recommend to anyone ...
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Nov 28,2012
Minithumbup
By: 'Barryc1'
Nov 28,2012
1 people found
this helpful
After looking around a lot of properties I came across Capital Living. I had never head of this concept before and I was not sure about living with people that I didn\'t know. I met with Richard; the lettings manager. He took me to ...
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Oct 27,2012
Minithumbdown
By: 'd692t8'
Oct 27,2012
8 people found
this helpful
The landlord for the Fulham property I looked at was also Richard White, I wonder maybe if he is showing the same room to a number of people?! To begin with he was very charming and seemed clued up on the financials. I was told ...
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By: Adam Goff
Nov 15, 2012
View all comments (1)
Dear d692tb, Thank you for your comment and feedback. Our room reservation fee policy (non refundable) is clearly displayed on our website: http://www.capitalliving.co.uk/about-us It is also normal for any tenant to pay a deposit and a month in advance before taking occupancy. Why are then confused about this? We do also provide a free a welcome meal once you move in, this is clearly displayed on all our adverts and is meant to help you gel with your new housemates. This is not for ...
Sep 26,2012
Minithumbup
By: 'Bobster'
Sep 26,2012
1 people found
this helpful
I really enjoyed my stay with Capital Living London; they offer something so unique in that you have the experience of London you actually want; Fantastic accommodation with a social edge. My stay was easy because they are a professional company and run the house ...
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Sep 21,2012
Minithumbup
By: 'Alice Lindsey'
Sep 21,2012
0 people found
this helpful
This is the best stay I ever had in London with good professionals.The room itself is large, beautifully furnished with comfortable beds with all facilities .It made me feel that I\'m at my home! Overall, a fantastic stay-good value for the money, clean, ...
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Was this helpful? Yes
Aug 14,2012
Minithumbup
By: 'Mark S'
Aug 14,2012
0 people found
this helpful
I stayed 2 nights at 68 Ringmer Avenue, and had a wonderful stay. The location was ideal, as it was easy to get the tube at Parsons Green to the rest of the city. My host was most welcoming, and very helpful with any questions I had. ...
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Was this helpful? Yes
Jul 11,2012
Minithumbup
By: 'Rob A'
Jul 11,2012
0 people found
this helpful
Quite simply, I wished I had known about Capital Living sooner then I did. After spending weeks arranging viewings, being politely turned down and vice versa through other house share/room finding websites, I came across the Capital Living website and was impressed straight away! ...
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Jun 22,2012
Minithumbup
By: 'Chris Penfold'
Jun 22,2012
0 people found
this helpful
Capital Living made my rushed move down to London as stress free as possible. It is a company that I already have and would in future recommend to friends. I also believe there is every chance I could end up living in a Capital Living ...
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Jun 20,2012
Minithumbup
By: 'Matt dG'
Jun 20,2012
0 people found
this helpful
What a perfect stay! I didn\'t want to leave. I had the opportunity to stay at the Ringmer Avenue property during my week visit to London, and I now couldn\'t imagine doing it any other way. The building itself is ideally located just ...
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Jun 18,2012
Minithumbup
By: 'Oliver Jones'
Jun 18,2012
3 people found
this helpful
Loved the entire time i\'ve been here. Everyone who works at capital living are great and make us all feel welcome at all times. Everything asked to be dealt with was dealt with instantly and during the time i was here, things were fixed ...
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May 22,2012
Minithumbup
By: 'C Hughes'
May 22,2012
0 people found
this helpful
I found Capital Living at a point in time where I really needed a solution to my living situation. I must admit I was nervous at first but 2 years on I still believe it was the best move I have ever made. Adam and Roy ...
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May 20,2012
Minithumbup
By: 'Kerry Furber'
May 20,2012
0 people found
this helpful
I have been a tenant in a Capital Living House for the past 12 months and I am in shock by what I have read on this site about the company. My move and stay has been seamless and perfect for a young girl moving to ...
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Was this helpful? Yes
May 18,2012
Minithumbup
By: 'Andrew Frost'
May 18,2012
3 people found
this helpful
I relocated from Australia in December with my job and was finding it terribly difficult to find quality, clean and modern accomadation through sites like gumtree etc. I did also want to live with other people to build friendships here in London as i knew ...
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May 17,2012
Minithumbup
By: 'Nik Addison'
May 17,2012
2 people found
this helpful
Really enjoyed my 3 weeks stay. Ringmer is like a home from home, a great alternative to a hotel. Loved being able to cook a meal in the well equiped kitchen. Fantastic service from all at CL. Many thanks again!...
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May 17,2012
Minithumbup
By: 'Matt'
May 17,2012
4 people found
this helpful
Two adjectives immediately come to mind when I think about Capital Living: seamless, and reliable. Upon moving to London from New York City, my friends and colleagues informed me the housing process would be painful. Needless to say, they could have been more wrong. It ...
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May 17,2012
Minithumbup
By: 'Nick Edwards'
May 17,2012
4 people found
this helpful
I am a current tenant at 12 Ewald Road in Fulham. I moved down to London at the beginning of April from Bristol. I only had 2 days to search for a new place to live before my new job started. I originally set out to rent ...
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Was this helpful? Yes
May 17,2012
Minithumbup
By: 'Dan Borella'
May 17,2012
3 people found
this helpful
I rented the top floor room. It was very clean, spacious, bright, with all mod cons, a lovely comfortable sofa and large flat screen tv including a skyplus box which was an unexpected added bonus! The bedroom was comfortable and warm. Bathroom was clean, well ...
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Areas covered
  • SW6
  • SW1
  • SW18
  • SW15
  • SW4
  • SW2
  • SW17
  • W4

My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 28 7 0 0 0 0 1 3

Fees

Capital Living's Fees are a one off joining fee of £149.
Last updated at 08/06/2012, 4:41 PM by Capital Living

Complaints Procedure

The Capital Living complaints procedure has been structured to ensure that any concerns are dealt with as quickly and efficently as possible:


1. Raise it verbally with the member of staff you are in communication with.


Concern still not resolved?


2. Write to the Managing Director of Capital Living at the office address.


Your complaint will be acknowledged within three working days of receipt and an investigation undertaken.


A formal written outcome of the investigation will be sent to you within 15 working days.
Last updated at 1:00 AM 01/01/1970 by

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