Cameron Estate Agents
4.8/5, 1050 reviews
98% recommended
94% sales valuation accuracy
99% sales fee satisfaction
92% lettings valuation accuracy
95% lettings fee satisfaction
Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and ... show more Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.

We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and have a dedicated in house property management team.

We offer advice on buying, selling, letting and renting property as well as a Land and New Homes consultation.

View our corportate brochure - http://brochure.cameron-group.co.uk
Estate Agents London | Cameron Group

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 99% £195,000 £2,920,000
Lettings 92% 95% £450 £3,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
385 5 481 14 55 1 62 4 41 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
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Cameron Estate Agents Branches (view all 2)

“Cameron Estate Agents have managed my propert......”

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Sep 17,2019
Minithumbup
Ketan Tailor MARLA
Michelle Mellars MARLA
By: 'Jane Harbert'
Sep 17,2019
0 people found
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Cameron Estate Agents have managed my property since 1995. I have always been impressed with their professionalism, friendliness and efficiency. I have great confidence in their service....
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“Really good. Everything went smoothly and ver......”

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Sep 11,2019
Minithumbup
Scott Sharples
By: 'Mustafa Ibrahim'
Sep 11,2019
0 people found
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Really good. Everything went smoothly and very efficiently. Everything also done online which was excellent. I dealt with Scott Sharples who timely answered any questions i had and was really great in dealing with. Can't fault anything....
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“Definitely recommend. Scott was super helpful......”

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Sep 06,2019
Minithumbup
Scott Sharples
By: 'Moein'
Sep 06,2019
0 people found
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Definitely recommend. Scott was super helpful and helped me to get all the information about my contract and the place....
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“Amazing agency...”

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Sep 05,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'Haitham Mashhadi'
Sep 05,2019
1 people found
this helpful
The agents are very friendly, kind and helpful. They would provide me with the best options available for the budget I am looking forwards to. Because of Cameron State Agency, I am now living in an outstanding apartment in West Drayton without having to stress ...
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“Our agent was very efficient and effective in......”

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Sep 03,2019
Minithumbup
Ketan Tailor MARLA
By: 'Lawrence Lee'
Sep 03,2019
0 people found
this helpful
Our agent was very efficient and effective in procuring a new tenant for our property. The transaction was completed with minimum stress to us....
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“Good customer experience...”

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Sep 03,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'Alexandr Jirku'
Sep 03,2019
0 people found
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Good customer experience, Katie was really helpful in moving us at an early date. The property rented is excellent and the communication with the staff is good....
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“Excellent agent. Katie Robson helped me loads......”

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Aug 31,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'Anthony Reaidy'
Aug 31,2019
0 people found
this helpful
Excellent agent. Katie Robson helped me loads and was always supportive when something was needed. She is with you there along the whole way and it is a very professional standard for a reasonable price. Definitely reccomend...
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“I had a great experience with Katie at Camero......”

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Aug 31,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'Kiran Kaur'
Aug 31,2019
0 people found
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I had a great experience with Katie at Cameron Estate agents. Katie helped me find the perfect flat and made the process extremely easy. Everything was done within two weeks and the moving in was great. Full five stars!...
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“Renting through Cameron Estate Agencts...”

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Aug 30,2019
Minithumbup
By: 'Lyn Henstridge'
Aug 30,2019
0 people found
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I have been renting my property through Cameron estate Agents for 20 years and their service has always been to the highest quality and proficiency. This last occasion was of no exception....
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“I had a great experience with Katie. She was ......”

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Aug 30,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'Joe zhao'
Aug 30,2019
0 people found
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I had a great experience with Katie. She was helpful, friendly and knowledgeable. She was always there to answer my questions....
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“Excellent Service Received...”

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Aug 29,2019
Minithumbup
Ketan Tailor MARLA
By: 'SUSAN NICKLEN'
Aug 29,2019
0 people found
this helpful
Ketan and the lettings team have provided an excellent service to us recently for a block of 21 new apartments. They achieved the values anticipated and all within the period they forecast they would need to do so. We are delighted with their performance and professionalism ...
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“Very helpful and efficient. Always return y......”

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Aug 29,2019
Minithumbup
Ketan Tailor MARLA
By: 'Rose Lam'
Aug 29,2019
0 people found
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Very helpful and efficient. Always return your calls and follow things up. Reassuring and trying to put your mind in peace....
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“Cameron were very easy to deal with throughou......”

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Aug 28,2019
Minithumbup
Nicola Tadman MARLA
By: 'Aled Liddington'
Aug 28,2019
0 people found
this helpful
Cameron were very easy to deal with throughout the process. Even when we hit a small snag with referencing (not their fault) Nicola sorted it for us and we were all ready in good time to move in. Key collection easy and uncomplicated. We are ...
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“Nicola and Ketan are professional in handling......”

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Aug 23,2019
Minithumbup
Nicola Tadman MARLA
Karolina Legowska MARLA
By: 'Y Yap'
Aug 23,2019
0 people found
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Nicola and Ketan are professional in handling all my queries relating to letting of my property. They kept me informed of the viewings and also progress on a timely basis. I have also noted Karolina because i have spoken to her a few times in ...
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“efficient...”

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Aug 22,2019
Minithumbup
Ketan Tailor MARLA
By: 'Connor Michael jordan'
Aug 22,2019
0 people found
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Ketan was very helpful and efficient with any queries and really made this experience as stress free as possible. Thank you....
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“Very effecient and professional. Have been de......”

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Aug 21,2019
Minithumbup
Ketan Tailor MARLA
Nicola Tadman MARLA
By: 'Bhavisha Vaidya'
Aug 21,2019
0 people found
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Very effecient and professional. Have been dealing with Ketan for a few years and he is very helpful and attentive....
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“Everything was excellent all the way from beg......”

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Aug 20,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'Mohammed Ali Al Lawati'
Aug 20,2019
0 people found
this helpful
Everything was excellent all the way from beginning until the end. I wish the company and staff all the best and sure I will encourage my friends who would like to study abroad to deal with Cameron company. Thank you...
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“Excellent service from Katie at the Uxbridge ......”

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Aug 19,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'John Briggs'
Aug 19,2019
0 people found
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Excellent service from Katie at the Uxbridge office, nothing was left un-answered, allowed multiple visits of varying apartments until the right one was found. Always on time for every viewing & replied to all queries & questions...
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“Everyone at Cameron's could not have been mor......”

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Aug 16,2019
Minithumbup
By: 'Adam'
Aug 16,2019
0 people found
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Everyone at Cameron's could not have been more helpful with special thanks to Scott from r his advice and help....
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“Cameron did find me my first tenant at an exc......”

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Aug 06,2019
Minithumbup
Katie Robson MARLA MNAEA
Scott Sharples
By: 'Orsolya'
Aug 06,2019
0 people found
this helpful
Cameron did find me my first tenant at an exceptional speed. Scott Sharples is highly efficient and with impeccable manners. Katie Robson has been very helpful with the practicalities of the handing over process and finalising the finishing touches. Thank you for your professionalism....
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“A stress-free experience!...”

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Jul 31,2019
Minithumbup
Ketan Tailor MARLA
By: 'Danielle Smith'
Jul 31,2019
0 people found
this helpful
It was my partner and I's first time renting a property so we were a bit apprehensive initially however thus far we have had a great experience and it has been a stress-free process. After coming across Cameron Estates through Zoopla they quickly got in ...
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“We have been happy and satisfied with the sta......”

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Jul 29,2019
Minithumbup
Scott Sharples
Katie Robson MARLA MNAEA
By: 'Raashi Gandhi'
Jul 29,2019
0 people found
this helpful
We have been happy and satisfied with the staff and customer service we have received. The entire has been quite amazing in finding us a tenant quite quickly....
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“Fast, reliable service...”

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Jul 18,2019
Minithumbup
Scott Sharples
By: 'MH'
Jul 18,2019
0 people found
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Scot is very good in his work. It only Took him a day to find new tenants for us. Definitely will recommend him in future....
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Comment on agent fees
Fees could be more competitive, Compared to some other agencies
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“Katie from Cameron has been very helpful and ......”

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Jul 16,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'Chloe Jackson'
Jul 16,2019
0 people found
this helpful
Katie from Cameron has been very helpful and competent throughout my renting experience so far. She has always been responsive when it has come to my questions regarding the renting process, organising viewings and property enquiries. Katie has been friendly and made the process of ...
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“Katie from Cameron's Letting Team was so help......”

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Jul 13,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'Nisha Narwal'
Jul 13,2019
0 people found
this helpful
Katie from Cameron's Letting Team was so helpful in finding a tenant for my flat. She was efficient in replying to emails and easy to talk to on the telephone. Less hassle and a good outcome! I am happy with the tenants Cameron's Estate Agents ...
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“Had a great experience during my experience...”

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Jul 12,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'Amor Hodzic'
Jul 12,2019
0 people found
this helpful
Had a great experience during my experience of finding a property with Cameron. Process was quick and easy into finding my dream place for the next year with a great price! Really happy with the service....
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“Professional , accountable, great initiative.......”

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Jul 10,2019
Minithumbup
By: 'Arpita Rath'
Jul 10,2019
0 people found
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Professional , accountable, great initiative. Very polite agents to deal with. Pretty quick to convert viewings to rental. Looking forward to a good operational team too...
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“Smooth and professional service. I feel I wa......”

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Jul 10,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'Raanan Berlad'
Jul 10,2019
0 people found
this helpful
Smooth and professional service. I feel I was in good hands, received best advice and value for money. I would recommend to anyone Cameron and Katie....
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“I had a great experience with cameron. Katie ......”

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Jul 04,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'Fatima Hamdani'
Jul 04,2019
0 people found
this helpful
I had a great experience with cameron. Katie is a wonderful lady who made our move very smooth and timely. She is v hard working and efficient I must say...
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“I found cameron agency highly professional es......”

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Jun 30,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'Dr Hafiz Muhammad Khurram Riaz'
Jun 30,2019
0 people found
this helpful
I found cameron agency highly professional especially our agent Katie Robson.She helped us in a very efficient way in the entire process since day one .I am very grateful to her for her professional and excellent service.Keep up the good work.I highly ...
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Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 3:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to complaints@cameron.co with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

Awards won by Cameron Estate Agents

Individual Branch Awards

Uxbridge, UB8

West Drayton, UB7


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Cameron Estate Agents