Cameron Estate Agents
4.8/5, 1172 reviews
97% recommended
93% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction



Property Features

Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and ... show more Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.

We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and have a dedicated in house property management team.

We offer advice on buying, selling, letting and renting property as well as a Land and New Homes consultation.

View our corportate brochure - http://brochure.cameron-group.co.uk

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £190,000 £2,920,000
Lettings 93% 95% £450 £3,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
420 7 525 22 57 1 84 4 48 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
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Cameron Estate Agents Branches (view all 2)

“Brilliant Ketan...”

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Mar 05,2024
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Ketan Tailor MARLA
By: 'Me'
Mar 05,2024
0 people found
this helpful
Hi, we movd in around October last year. We got Katan the advisor and seller. As a write review more than three times but suddenly I couldn’t find it. Talking back to that day, Ketan was one of the best staff I couldn’t ...
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“Gabriela is brilliant! Courteous, efficient ......”

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Oct 24,2023
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Gabriela
By: 'Tea'
Oct 24,2023
0 people found
this helpful
Gabriela is brilliant! Courteous, efficient and willing at all times to answer questions and smooth out any problems. I can't thank her enough for her help!...
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“We are newcomers to the UK. We struggled to f......”

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Jun 19,2023
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Jaleel
By: 'Lau'
Jun 19,2023
0 people found
this helpful
We are newcomers to the UK. We struggled to find a house until we met Jaleel Liaqat in Cameron Uxbridge. He helped us find a house straight away. He is really helpful and reliable....
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“Great service...”

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May 12,2023
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Scott Sharples
By: 'Danielle'
May 12,2023
0 people found
this helpful
As always Cameron’s lettings department have acted quickly in finding a tenant. Scott, has kept me updated from start to finish and was professional as ever....
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“thank you very much to the cameron agency. e......”

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May 02,2023
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Jaleel
By: 'Geanina'
May 02,2023
0 people found
this helpful
thank you very much to the cameron agency. especially Scott was very kind and they did everything possible to have the documents ready very quickly. and I also thank Jaleel for his attention. Cameron agency, you are the best...
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“Nicola was helpful throughout the process, s......”

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Mar 27,2023
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Nicola Tadman MARLA
By: 'Kelechi'
Mar 27,2023
0 people found
this helpful
Nicola was helpful throughout the process, she understood what I needed and was professional about it with a kind approach. I will surely recommend her and the Cameron team....
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“Worst agency ever!! 4 months into the propert......”

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Mar 20,2023
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Ketan Tailor MARLA
By: 'Eva Patsouraki'
Mar 20,2023
0 people found
this helpful
Worst agency ever!! 4 months into the property they gave us notice to vacate the property becausr the landlord decided to sell the house. I explained Ketan how difficult it was for me to find a pet friendly place and the first thing I asked at ...
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Was this helpful? Yes
By: Ketan Tailor
Mar 20, 2023
View all comments (1)
Dear Eva, Thank you for your review and I can fully understand your frustration and I am sympathetic towards the position this had put you in. This situation was out of our control and it was not known at the time; the landlord had a change in circumstances and decided to sell the house after over 20 years under our management. We gave you first opportunity to purchase when we were instructed by the client to try and help you. I hope you have now settled into your new home, and I pe ...

“Good experience with Cameron. Esmerelda Dier......”

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Feb 19,2023
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Esmerelda Diergaardt
By: 'Ross Kamal Ravindran Nair'
Feb 19,2023
0 people found
this helpful
Good experience with Cameron. Esmerelda Diergaardt helps to do property management and renew my contract too. She is always reachable and does things in the right way....
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“Nelly Patricia Paredes...”

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Feb 15,2023
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Adam
By: 'Nelly'
Feb 15,2023
0 people found
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Our experience with Cameron has been wonderful. Especially with Adam, he helped us with everything. We have no words to thank everything he did for us to have a new home....
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“My experience with Cameron has been great. Sc......”

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Oct 14,2022
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Scott Sharples
By: 'Sarah Tahir'
Oct 14,2022
0 people found
this helpful
My experience with Cameron has been great. Scott was very helpful, efficient, accommodating and made it so much easier for me with the documentation and the whole process. The best thing is that he is always there to answer any queries which is relieving. Would ...
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“Cameron provided us the professional and exce......”

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Oct 04,2022
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Ketan Tailor MARLA
By: 'Fathima Ahamed'
Oct 04,2022
0 people found
this helpful
Cameron provided us the professional and excellent service. Ketan in particular is really amazing who made our house hunting very easy. His responses were very prompt. Really happy with the new place. All the procedures are well documented and smooth. I will highlyrecommend Cameron for ...
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“Thank you for any help. West Drayton team ha......”

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Oct 04,2022
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Nicola Tadman MARLA
By: 'Grzegorz'
Oct 04,2022
0 people found
this helpful
Thank you for any help. West Drayton team hard working to make customers happy. We are hope that's future help will be same. Thanks...
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“Would give 0 stars if I could. Dealt with Nic......”

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Sep 14,2022
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Nicola Tadman MARLA
By: 'S'
Sep 14,2022
1 people found
this helpful
Would give 0 stars if I could. Dealt with *, she was very patronising and unreasonable. Also a very rude woman that didn't explain anything properly. Avoid her at all costs. * also tried to scam me out of a deposit she told me was 100% refundable, even though ...
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Was this helpful? Yes
By: Ketan Tailor
Dec 15, 2022
View all comments (1)
Thank you for your review, although that’s not what happened, is it SJ? The fact is that you applied to rent an apartment through this Agency but on the application chose to omit significant adverse financial credit history. Your references were processed via Homelet, our third party service provider, and your application failed for this reason. When advised of this by Nicola, you claimed that you ‘had forgotten’ to mention the above, which was surprising. Despite the above, yo ...

“Adam and Ahmed helped me a lot from starting ......”

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Aug 09,2022
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Adam
Ahmad Sakhi
By: 'Narender Singh'
Aug 09,2022
0 people found
this helpful
Adam and Ahmed helped me a lot from starting to completion of property purchase . I will recommend my family and friends for Cameron team service. They are very helpful for all the aspect and give you right advice....
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“Best team Cameron Estate.Ketan been soo hel......”

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Apr 26,2022
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Ketan Tailor MARLA
By: 'Steluta'
Apr 26,2022
0 people found
this helpful
Best team Cameron Estate. Ketan been soo helpful and kind with us ,thank you soo much for everything you have done,you deserve more than 5th stars, all the best to all team....
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“Scott Sharples was very accommodating to my n......”

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Mar 30,2022
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Scott Sharples
By: 'Fathimath'
Mar 30,2022
0 people found
this helpful
Scott Sharples was very accommodating to my needs and ensured everything went smoothly from beginning till I got my apartment....
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“Professional and helpfull team!!...”

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Mar 05,2022
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Ketan Tailor MARLA
By: 'Roman & Kat'
Mar 05,2022
0 people found
this helpful
Our landlord decided to sale a flat which we currently renting so we choose local agents - Cameron to try and find new place. From first steps in we felt most welcomed. Ketan was managing our case - quick questionnaire to get to know our ...
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“Nice rent...”

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Mar 03,2022
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Muhammed
By: 'Jacob'
Mar 03,2022
0 people found
this helpful
Assisted by Muhammed, really good experience. Got the newest flat information at the first time. Will use again in future....
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“The worst experience ever.I bought the flat ......”

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Feb 11,2022
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By: 'Mariyan Hristov'
Feb 11,2022
0 people found
this helpful
The worst experience ever. I bought the flat off plan from them and let them let out the flat. I lost money all they way trough both experiences. AVOID AT ALL COST !!!...
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Was this helpful? Yes
By: Ketan Tailor
Feb 11, 2022
View all comments (1)
Dear Mariyan, I am sorry to hear of your displeasure, you requested for our agency to demand and collect rent before it was due for the second half of the tenancy, the correct process was explained to you and though you were not to agree our agency approached and agreed for the tenant to pay. We also advised the the tenant can not be thrown out of the apartment and that correct notice would need to be served in line with the tenancy agreement, The tenant has agreed to leave the apartment as she ...

“Adam Harris at the West Drayton branch has be......”

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Jan 07,2022
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Adam
By: 'Clement'
Jan 07,2022
0 people found
this helpful
Adam Harris at the West Drayton branch has been amazing and very professional. He was patient and answered all my queries. He deserves a big bonus! I will definitely recommend Cameron West Drayton. Happy Customer...
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“Very thankful to Cameroon...”

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Dec 01,2021
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Scott Sharples
By: 'Hasina'
Dec 01,2021
0 people found
this helpful
We newcomer to this country. We looked property very urgent. We went to every state agent to rent a house but did not get a good response, when I went to Cameroon (Uxbridge) we met with Scott Sharples, he helped us straight away to get ...
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Review file
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“Mr Sharples is very helpful and professional ......”

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Nov 17,2021
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Scott Sharples
By: 'Daisy'
Nov 17,2021
0 people found
this helpful
Mr Sharples is very helpful and professional . He help me find a lovely apartment to live. Whenever I have problems he always act so quickly. I really appreciate this....
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“Thank you Stefan...”

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Oct 21,2021
Minithumbup
By: 'Ahmed Alobidi'
Oct 21,2021
0 people found
this helpful
worked with Stefan Baisden ,has been Very polite and extremely helpful, professional ,efficient in the purchase of my new flat. I'll highly recommend him..... Thank you Stefan...
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“Good service, Understand the tenants need, wi......”

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Sep 02,2021
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Nicola Tadman MARLA
Charley Murray
By: 'Mallikarjun Naragund'
Sep 02,2021
0 people found
this helpful
Good service, Understand the tenants need, will recommend to office colleague and friends, Nicola, charley and Ketan helped me whenever i sifted to new house...
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“Absolute disgrace of an 'agency'....”

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Aug 10,2021
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By: 'Jyoti'
Aug 10,2021
1 people found
this helpful
Absolute disgrace of an 'agency'. The agents at Cameron are nothing but liars! I was told that I was purchasing a new build apartment with a car parking space allocated especially for me. This was supposedly 'secured' and 'approved', however, it later transpired that this ...
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By: Clive Edwards MNAEA
Aug 12, 2021
View all comments (1)
Jyoti Your review is a gross misrepresentation of the truth. Quite why you would choose to write a post like this when the matter is ongoing with a view to a resolution makes no sense. You subsequently withdrew from the sale after agreeing to proceed without a parking space. You then demanded a refund of all your costs. Cameron are Professional Agents and members of the MNAEA MARLA and the TPO. Our outstanding reputation can be referenced by the 1000+ 5 star reviews. Clive Edwards ...

“Highly recommended...”

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Aug 03,2021
Minithumbup
By: 'Agnes'
Aug 03,2021
0 people found
this helpful
I am currently in process of buying the property as first-time buyer. Stefan is approachable, professional, friendly, and very responsive. I highly recommend him....
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“Happy experience...”

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Jul 22,2021
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Esmerelda Diergaardt
Nicola Tadman MARLA
By: 'Rita Ziantona'
Jul 22,2021
0 people found
this helpful
Very happy experience renting a property offered by Cameron Estate Agents in West Drayton. We have been living in this property for 3 years by now. We always find cordiality, availability and precision, especially from Esmerelda Diergaardt. Very recommended....
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“Property rental...”

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Jul 21,2021
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Scott Sharples
By: 'Norbert'
Jul 21,2021
0 people found
this helpful
When looking for property to rent I came across Cameron letting agency. Person that dealt with the whole process since viewing till the finalising the agreement was Scott Sharples. Could ask for more professional and reliable guy to deal with. Everything was very smooth and ...
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“After looking around for flats for a few week......”

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Jun 18,2021
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Scott Sharples
By: 'Murea'
Jun 18,2021
0 people found
this helpful
After looking around for flats for a few weeks, I found some possible places I liked. I met Scott and he showed me around, but i decided not to move in. After carefully assessing my needs, Scott helped my find my perfect apartment and even ...
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“Thank you Stefan,You've been most helpful a......”

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May 31,2021
Minithumbup
By: 'J.Owczarski'
May 31,2021
0 people found
this helpful
Thank you Stefan, You've been most helpful and stepped well outside the standard agent's duties to find us our dream property. All the best Janusz...
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Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 4:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to [email protected] with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

Awards won by Cameron Estate Agents

Regional Awards won by Cameron Estate Agents

Individual Branch Awards

West Drayton, UB7

Uxbridge, UB8



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Cameron Estate Agents