Cambridge Residential

Whilst others report bad experiences, mine was nothing but positive! Yes, the contracts are a little 'heavy' but unless you have a vegi shake for a brain, you will be fine. All issues were dealt with promptly, and one the one occasion it wasn't, a second call bought swift results. Though when the ... Read Full Review

Don't have anything to do with this bunch. We (along with several other couples) viewed a flat that we really liked. I asked Paul what would happen if several people were interested, and he told us the details of all interested parties would be passed to the landlord, who would then decide who to ... Read Full Review

I have been renting as a student since last August. Now that it is time we have had to search for a new house, I have realised how awful many of the other agents treat students and how lucky we have been with Cambridge. If anything is broken they fix it quickly, the staff are all extremely nice and ... Read Full Review

Absolutely useless! I can't actually give you one reason why you should go with them. They don't fix anything, they just ignore you until you kick up a massive fuss! Every time you ring you have to deal with someone different. They don't listen to you at all. They are rude. One perfect example is I ... Read Full Review

Staff member very rood. Unhelpful , if any problem they ignore.. Asking to fix by ourselfs. Never use again..I am glad I left them.. As I expect didn't get my deposite ... Read Full Review

I wish I knew about this web site before I started looking for a place to rent. They seem to have lovely properties, but not worth the agro that is to follow. The contracts are exruciating - binding 12 month contracts, rent increases, firm requests NOT to put anything up on the walls (repeated each ... Read Full Review

I rented properties in Brighton & Hove for 12 years and used about 10 different agencies. Cambridge Residential are by far the worst of the lot. Don't be fooled by the charming sales patter or the nice offices. Once you have paid the massive admin fee and signed an agreement they treat you ... Read Full Review

Where to begin, viewed a flat that we loves instantly and put holding deposit down. Paid an additional £360 for referencing which we ended up chasing ourselves. Lots of minor things were missed in the inventory so I added them to it later but the lady would not sign it. I let it go. A few weeks in ... Read Full Review

where to start. we had six months of complete and utter shambles of service. after handing over our holding fee we had to constantly chase up references etc. just so we could move in on time. I thought you paid that £360 for them to do all that? When we moved into the property, it was in the ... Read Full Review

Disappointed at every step. We were charged a ridiculous amount for admin fees and references (which we then had to chase ourselves as Cambridge did not respond to any calls, emails, or voice messages). 2 weeks into the tenancy we were contacted, by another agency, and informed that the ... Read Full Review

Living in Brighton renting places since 2007 and these guys were the worst. They took a majority of our deposit and treated us appallingly. Two main incidents spring to mind. Firstly our door did not lock when you shut it, it had to be manually shut from the inside when you came in and manually ... Read Full Review

Let me start by saying I wish I'd read these reviews first! After just putting down near on 5000, the issues began! James is the most arrogant, rude, incompetent agent in the world. Claims to be the manager, but doesn't know what he is doing. We are still waiting on 2nd key, our walkthrough and ... Read Full Review

AVOID AT ALL COSTS! Once the paperwork is signed you really are on your own with this bunch of lettings cowboys. The terms of our contract were changed without notification switching the management of the property back to the Landlord - this may well be legal as they claim BUT it is seriously ... Read Full Review

These people have NO idea! It is near impossible to get someone to fix an issue you have with your property, no one cares until you stop paying the rent. It is that simple, steer well ... Read Full Review

UNDERHAND, SNEAKY AND RUDE! I was scare-mongered into putting down a £200 deposit but was only told AFTER paying that white goods were not included. When I told them my budget did not allow for this they then refused to give my deposit back. They also ask for £180 (per person!) for ... Read Full Review