Cairn Estate and Letting Agency

3.83/5 rating 48 reviews
  • 62% valuation accuracy
  • 71% recommend
  • 86% fee satisfaction
Cairn was founded by David Rowand in 1999 when, having been involved in property for more than 20 years, he realised there existed a tremendous opportunity to establish a company that could be much more than ‘just an estate agent’.

Founded to address a distinct lack of agents in the marketplace providing a team of informed experts able to provide a personal service, Cairn began as a development company, refurbishing properties to sell on behalf of clients.

As this aspect of the busin Read full description...Cairn was founded by David Rowand in 1999 when, having been involved in property for more than 20 years, he realised there existed a tremendous opportunity to establish a company that could be much more than ‘just an estate agent’.

Founded to address a distinct lack of agents in the marketplace providing a team of informed experts able to provide a personal service, Cairn began as a development company, refurbishing properties to sell on behalf of clients.

As this aspect of the business grew, several clients retained the firm’s services and sought a broader range of advice. This led Cairn into ‘sourcing’ properties for clients and developing properties on their behalf; a service which soon became an integral aspect of the business by removing the hassle factor from finding properties and developing them before selling or letting them on its clients’ behalf.

This was the key that developed other aspects of the business, such as a maintenance team created to deliver these services which now comprises builders, plumbers, electricians, tilers and plasterers.

A letting division was then formed, which now manages some 400 units. The letting staff boast a wealth of experience and knowledge. Delivering a high level of service to landlords and tenants alike, they provide a fully-managed option and tenant-finding service, once again relieving clients of any hassle associated with the management of their investments.

The firm also has experienced staff on hand to handle HMO (House of Multiple Occupancy) enquiries and to help guide clients through this complex process.

Cairn most recently introduced a sales division. Now a thriving part of the operation, this department comprises a team with over 35 years experience of property sales between them. A personal approach is a central feature of Cairn and its sales team is on hand 24/7 to reassure clients throughout what can sometimes be a stressful process.

Let Cairn ‘unlock the potential’ in your home, investment or development.

Call Cairn on 0141-270-7878/79
Cairn Estate and Letting Agency

34 Gibson Street
Hillhead,Glasgow
City of Glasgow
G12 8NX
0141 270 7878



Properties for Sale
Properties to Rent

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“Eviction...”

Mar 04,2019
Minithumbup
By: 'Kevin Patterson'
Mar 04,2019
1 people found
this helpful
although the process is a lengthy one Gemma and the team had everything in hand complying with all requirements and submitting the relevant paperwork, and secured a successful out come KP...
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Comment on agent fees
a very acceptable arrangement was made
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“A company that professionally manage there properties !!...”

Feb 19,2019
Minithumbup
By: 'DebbieMcT'
Feb 19,2019
0 people found
this helpful
Cairns recently took over the management of the flag I rent in Glasgow. Having rented it from a previous company for many years, I have really had my eyes opened as to how badly it was managed previously. Since Cairns took over I have been ...
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“House sale...”

Feb 18,2019
Minithumbup
By: 'Ian Billson'
Feb 18,2019
0 people found
this helpful
I have recently had to organise the sale of my late cousins house. Cairn were recommended to me. This was a great recommendation. Excellent service and a high level of integrity. Cairn were well organised and I was always left with the feeling I was ...
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Comment on agent fees
Good
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“We are in a much better place now with Cairn with the support of Fiona & Audrey...”

Feb 06,2019
Minithumbdown
By: 'Steve D'
Feb 06,2019
1 people found
this helpful
I have had properties managed by Cairn for over 12 years now. It has to be said up front that it has not always been a good experience for me. I have gone from being extremely happy with the overall service provided by David and his ...
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Comment on agent fees
I think the agents fees are a fair reflection on what they do in the day to day management of my properties
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“Amazing Service!...”

Feb 04,2019
Minithumbup
By: 'Brent P'
Feb 04,2019
1 people found
this helpful
Cairn Letting Agents in Glasgow were an absolute joy to work with. In particular Sarah Gordon who helped manage the transfer of my flat when I left Glasgow to return home to New Zealand. She was very quick to respond, helped me one on one ...
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“Great Customer Service...”

Dec 19,2018
Minithumbup
By: 'Laura'
Dec 19,2018
4 people found
this helpful
I recently had some problems with my current agent and I called Cairn to arrange a viewing for one of their properties. After chatting with the agent (Joanne) she was able to advise and keep me right on how to handle my current situation and ...
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Comment on agent fees
Good
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“Great Service...”

Dec 19,2018
Minithumbup
By: 'Polly D'
Dec 19,2018
2 people found
this helpful
The marketing & selling of my flat has been seamless. Cairn are professional & trustworthy. I cannot rate the service provided by Jen McGonigle & Sheen Peat enough. Many thanks....
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Comment on agent fees
Extremely fair & transparent.
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“Always helpful!...”

Dec 07,2018
Minithumbup
By: 'Paula'
Dec 07,2018
2 people found
this helpful
Sheena was always very approachable and went above and beyond to help us. She always dealt with any questions or queries quickly, and always did exactly what she said she would do. Thank you again!...
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“Helpful...”

Nov 19,2018
Minithumbup
By: 'Vinicombe St'
Nov 19,2018
3 people found
this helpful
Jennifer has been extremely helpful in coordinating any of our maintenance issues in the flat and always gets back to us promptly when we have a problem....
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“Excellent service...”

Nov 12,2018
Minithumbup
By: 'Veronica MCCluskie'
Nov 12,2018
3 people found
this helpful
I have been using Cairn Estate and Letting Agency for many years. my experience of them is both as a company managing all aspects of the letting out of our property and latterly for the sale of the property. The service they provide is just ...
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Comment on agent fees
They take standard fees in line with the expectation of the industry and as I stated they earn every penny.
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“Cairn is bad but some of the staff have been great...”

Nov 06,2018
Minithumbdown
By: 'Customer'
Nov 06,2018
0 people found
this helpful
When we moved in the flat had clearly not been cleaned. Junk was left in several rooms and cupboards, lights were not working in the bathroom, the living room stunk of weed, bluetac marks all over the wall, chairs were broken, a desk was broken, ...
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Comment on agent fees
About average.
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“Ms...”

Nov 02,2018
Minithumbup
By: 'Anne'
Nov 02,2018
1 people found
this helpful
Thoroughly pleased with Fiona's level of service, which is excellent and would definitely recommend Cairn for letting of property and for selling....
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Good
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“Very personal and responsive...”

Sep 14,2018
Minithumbup
By: 'MMAC'
Sep 14,2018
2 people found
this helpful
Sarah is very responsive to any questions and queries. She responds quickly and resolves issues professionally and efficiently. Very pleasant to deal with....
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“Excellent...”

Sep 14,2018
Minithumbup
By: 'Fiona'
Sep 14,2018
2 people found
this helpful
Sheena was so helpful and gave me valuable advice, taking all the stress and worry away. Would recommend using her to everyone...
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“Letting then Sale...”

Sep 13,2018
Minithumbup
By: 'Owner'
Sep 13,2018
2 people found
this helpful
We have used Cairn to let our flat for three years and then chose them to sell the property for us. In terms of lettting they were very good, found good reliable tennants, quickly and dealt with all the relevant issues quickly and efficiently. At ...
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Comment on agent fees
Seem to be happy to negotiate
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“Contract renewal...”

Sep 12,2018
Minithumbup
By: 'Audrey'
Sep 12,2018
2 people found
this helpful
Fiona has helped us manage a property in Kelvinbridge for some years. She finds tenants, arranges new contracts and advises and arranges safety checks. She is hard-working, friendly and efficient. We could not ask for better!...
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Comment on agent fees
We are happy to pay the fees as we get top service. We have no means of comparison with others in Glasgow.
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“Great service...”

Sep 11,2018
Minithumbup
By: 'Sean M'
Sep 11,2018
2 people found
this helpful
Dealt with this letting agency for over 2 years, always found them to be extremely helpful with any problems we had....
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“Kirk is a gentleman...”

Sep 06,2018
Minithumbup
By: 'Nick'
Sep 06,2018
2 people found
this helpful
Kirk came to our property to perform some repairs and paint a number of walls. He was courteous, punctual, a consummate professional and super-efficient. I would recommend Kirk's services to anyone. Thanks Kirk!...
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“Fantastic customer service...”

Sep 06,2018
Minithumbup
By: 'Darren Roy'
Sep 06,2018
1 people found
this helpful
Cairns took over my let and they where fantastic. Especially Gemma. No request was too much or too little. Very very helpful and friendly not to mention professional. I would recommend Gemma and Cairns to anyone looking for a let. I myself work in customer ...
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Comment on agent fees
Good
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“Property Sale...”

Sep 05,2018
Minithumbup
By: 'Mike'
Sep 05,2018
1 people found
this helpful
Sheena and Heather recently sold an investment property on my behalf and were excellent throughout. The process was extremely clear and a buyer was found very quickly. A painless process and wouldn't hesitate to use Sheena and Heather again....
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“I can not rate the girls at Cairn highly enough, they have been amazing and taken away all the stress of letting out our property....”

Sep 03,2018
Minithumbup
By: 'Roma'
Sep 03,2018
1 people found
this helpful
Fiona and Susan have been wonderful to deal with at Cairn and are a credit to the company. Their friendly and approachable manner made everything easier to deal with and they were so fast and efficient in dealing with things and kept in touch at ...
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Comment on agent fees
Great
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“Great Service...”

Aug 30,2018
Minithumbup
By: 'MrsCPark'
Aug 30,2018
1 people found
this helpful
Sheena handled the sale of our flat in Finneston and it went really smoothly, even when one potential buyer tried to contact me directly. Sheena was professional and was able to answer all the questions I had as well as arranging viewings. She gave us ...
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Comment on agent fees
Very fair fee scale.
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“Rachel McQueen - Cairn Letting...”

Aug 29,2018
Minithumbup
By: 'Paul'
Aug 29,2018
1 people found
this helpful
I am a factor and I called Rachel to help me co-ordinate urgent repairs. I have dealt with many letting agents but none have been as helpful or efficient her. The repair that we needed help with was not impacting her tenant or building so ...
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“56 Quarryknowe Street...”

Aug 27,2018
Minithumbup
By: 'Amir'
Aug 27,2018
1 people found
this helpful
Gemma was fantastic in how she handled this account for me. Very hard-working, always in touch and on the ball. Most importantly providing innovative ideas to get the place tenanted,...
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“Friendly and efficient...”

Aug 22,2018
Minithumbup
By: 'Kirsten'
Aug 22,2018
1 people found
this helpful
I recently sold my flat through Cairn and couldn't fault the experience. As a first time seller it was helpful to have Sheena always at the end of the phone willing to answer my queries....
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Comment on agent fees
From research I believe the fees to be reasonable.
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“Great experience...”

Aug 15,2018
Minithumbup
By: 'Louise'
Aug 15,2018
1 people found
this helpful
Gemma in the letting team in Glasgow has been amazing from start till finish. From viewing the flat all the way to moving in, Gemma has been there to answer any questions we've had. She has been an absolute delight and I will be recommending ...
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“Excellent service with a smile :)...”

Jul 31,2018
Minithumbup
By: 'Ashleigh Smith'
Jul 31,2018
1 people found
this helpful
My partner and I recently bought a property to let. Fiona has managed rental for us and the service has been excellent. She has been very friendly, efficient and thorough in securing reliable tenants to rent our property. The process has been stress free and ...
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Comment on agent fees
Good - Very reasonable
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“Smooth running tenancy...”

Jul 09,2018
Minithumbup
By: 'Mags Farrell'
Jul 09,2018
1 people found
this helpful
Delighted with the service provided throughout my 3 year tenancy. Staff are very helpful and professional and any problems were handled quickly....
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Comment on agent fees
No additional fees
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“Great service...”

Jul 06,2018
Minithumbup
By: 'Emma cox'
Jul 06,2018
1 people found
this helpful
Great service from miss Collins. She's a pleasure and is very prompt when we have questions. Not just susan the full cairn team are a pleasure....
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“Absolutely useless in every measure...”

May 23,2018
Minithumbdown
By: 'Bad experience with Cairn Letting Agency'
May 23,2018
0 people found
this helpful
I can only preface this by saying that some of what I had to go through with this agency is my own fault. It's my fault that as soon as I walked into their office that I didn't trust my gut and immediately leave never ...
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Comment on agent fees
Their fees are excessive and many of them illegal, and they know it.
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By: Naomi
Mar 15, 2019
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Been using Cairn letting for over a year now to rent out our property in Hillhead.They offer profressional and friendly advice, I can thoroughly recommend them! ...
Areas covered
  • G12
  • G76
  • G11
  • G77
  • G13
  • G20
  • G14
  • G22
  • G15
  • G16
  • G44
  • G75

SAL TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 2 16 12 8 0 0 0 2 0

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 12:40 PM 14/12/2016 by Jillian Rowand

Awards won by Cairn Estate and Letting Agency

Individual Branch Awards

Glasgow, G12

Firm rankings


Overall

Estate agents

Letting agents

Opening hours


  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed



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