Cairds Estate Agents
4.7/5, 93 reviews
91% recommended
98% sales valuation accuracy
98% sales fee satisfaction
67% lettings valuation accuracy
57% lettings fee satisfaction



Property Features

With over three decades of experience, unrivalled local knowledge and a personal approach to property, Cairds Estate Agents can help you find the perfect home. Our sales and marketing experience also ensures a quick sale. show more With over three decades of experience, unrivalled local knowledge and a personal approach to property, Cairds Estate Agents can help you find the perfect home. Our sales and marketing experience also ensures a quick sale.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £267,000 £920,000
Lettings 67% 57% £1,000 £1,440
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 3 13 2 48 1 12 1 6 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS The Guild
Latest Properties

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“Cairds - The Worst...”

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Apr 19,2022
Minithumbdown
By: 'Saz'
Apr 19,2022
0 people found
this helpful
We had one of the worst renting experiences with Cairds, I honestly could write a book about how bad their service is. Not only do their staff gossip all day in the office about tenants, they allow HORRIBLE landlords to rent their poorly kept properties ...
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“From the tenants first viewing my property to......”

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Jan 23,2022
Minithumbup
Millie,
By: 'Robert'
Jan 23,2022
0 people found
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From the tenants first viewing my property to them moving in took 8days. Well done Millie, Jade and the letting team....
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“Property Purchase - Prompt follow-up upon initial contact. Consistency on ......”

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Oct 02,2021
Minithumbup
By: 'harrylee17'
Oct 02,2021
0 people found
this helpful
Property Purchase - Prompt follow-up upon initial contact. Consistency on price information needs to be improved, as we have got different indications from different staff during initial price negotiation stage. We used our own conveyancing solicitor, so we have no comment on the ones they ...
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“Fantastic team in Epsom...”

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Sep 27,2021
Minithumbup
Lorna
By: 'Gemma'
Sep 27,2021
0 people found
this helpful
We recently rented a place through Cairds in Epsom, Lorna was absolutely fantastic, she was efficient and knowledgable and anything she was unsure of she found out and got right back to us. Her team were equally as helpful and managed to get us into ...
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“Helpful team at Cairds Ashtead branch...”

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Apr 07,2021
Minithumbup
Jo
By: 'Elizabeth'
Apr 07,2021
0 people found
this helpful
The whole team at Cairds especially Jo Woods, have been very professional and helpful throughout the whole process. More so, that I also, bought my present house from them. Communication has been excellent and regular contact has always been maintained. Jo went above and beyond ...
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“We brought a property through Cairds and I ca......”

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Feb 25,2021
Minithumbup
By: 'Sasha'
Feb 25,2021
0 people found
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We brought a property through Cairds and I can not fault them. They was on the ball and so helpful and made every effort to help us with our sale ....
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“Excellent Service...”

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Sep 19,2020
Minithumbup
By: 'Rick'
Sep 19,2020
1 people found
this helpful
From start to finish of the process, I was struck by the enthusiasm and professionalism of this company. Simon inspires confidence and his team delivers. The structure of the sales team means you can always speak to someone with knowledge of your property. Most of ...
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“I would recommend Cairds lettings....”

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Sep 04,2020
Minithumbup
Millie
By: 'James'
Sep 04,2020
0 people found
this helpful
I would recommend Cairds lettings and especially Millie rarely do you find someone who understands customer service and also has good knowledge of letting and contract law. I feel my property is in safe hands....
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“I used Cairds letting Company very helpful, v......”

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Aug 25,2020
Minithumbdown
Millie
By: 'Hanna'
Aug 25,2020
0 people found
this helpful
I used Cairds letting Company very helpful, very caring, friendly and competent. Millie White and Jane were working hard to find me a reliable tenant twice and I am very grateful. I highly recommend Cairds Company . Hanna Alleway-Hayes...
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“Fantastic from valuation through to completio......”

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Jun 02,2020
Minithumbup
Luke
By: 'Mr'
Jun 02,2020
0 people found
this helpful
Fantastic from valuation through to completion. The whole team were great and a pleasure to deal with. In truth i instructed a competitor of theirs in the first instance and wished i hadn't. They were very rude, didn't offer any constructive advice and felt like ...
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“Thomas dealt with the sale of my property Tho......”

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Dec 04,2019
Minithumbup
Thomas
By: 'Andrew'
Dec 04,2019
0 people found
this helpful
Thomas dealt with the sale of my property Thomas was a joy to deal with totally committed proffesssional and compitent and very well spoken a all round nice guy who i would highly reccommend if dealing with cairds...
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“Daniel Barnes @ Cairds Ashstead was a pleasur......”

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Nov 28,2019
Minithumbup
Daniel
By: 'Sam'
Nov 28,2019
0 people found
this helpful
Daniel Barnes @ Cairds Ashstead was a pleasure to deal with when negotiating with the vendors on the purchase of our new home. He was honest and up front with us from the outset and kept us informed at every stage of the process. Daniel clearly ...
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“Fantastic Service! Happy buyer!...”

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Oct 15,2019
Minithumbup
Thomas
By: 'Laura'
Oct 15,2019
0 people found
this helpful
I have just recently purchased a property with Cairds. The service was fantastic especially Thomas who i dealt with from the very beginning. He was extremely helpful and approachable went out of his way to ensure everything ran efficiently and without a glitch! Would highly ...
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“Sale of 189 Great Tattenhams...”

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Oct 14,2019
Minithumbup
Thomas
By: 'Kathleen'
Oct 14,2019
0 people found
this helpful
I have just sold my property through Cairds and found all members of staff very helpful and professional. Thomas was the individual who helped the most with the sale, which was finalised in an efficient way....
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“Our experience with Cairds Epsom was excellen......”

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Sep 13,2019
Minithumbup
Luke
By: 'Shaun'
Sep 13,2019
0 people found
this helpful
Our experience with Cairds Epsom was excellent. The service received from Luke their branch manager was first class. Always on hand to support and offer advise....
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“Edit of this review, Simon dealt with my situation personally ......”

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Jun 24,2019
Minithumbup
Simon
By: 'Jean-Louis'
Jun 24,2019
0 people found
this helpful
Edit of this review, Simon dealt with my situation personally and advised on what to do and helped massively with coming to terms with a deposit repayment....
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“Purchase of flat...”

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May 10,2019
Minithumbup
Stephen
By: 'Graham'
May 10,2019
0 people found
this helpful
Cairds provided an excellent service throughout the buying process and I would like to thank Stephen Goldstraw in particular who kept us informed and helped push through the deal...
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“Faultless Service....”

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Apr 15,2019
Minithumbup
By: 'Tracey'
Apr 15,2019
0 people found
this helpful
The sale of a property under sad circumstances is always challenging. Cairds ensured that the process was painless and efficient. Due attention was given to queries which were managed in a polite manner. Stephen Goldstraw deserves individual praise for his manner and willingness to manage ...
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Comment on agent fees
Good.
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“Disappointing...”

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Apr 11,2019
Minithumbdown
By: 'Now'
Apr 11,2019
0 people found
this helpful
Words cannot justify my experience with Cairds. My position as a buyer is excellent and finally after years of searching for my family home I found it and offer accepted! Fantastic right?! Well far from it, I was then advised another offer was put forward ...
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By: Simon Caird
Apr 12, 2019
View all comments (1)
Please accept our public apologies for not being able to sell your dream home to you. As agents we are under legal obligation to pass on all offers and interest to our clients the sellers up to exchange of contracts, this is the law and Cairds have acted with diligence and according to current legislation. Ultimate decision to whom any property is sold to is the sellers discretion and not the agent. ...

“Our first home buying experience!...”

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Aug 27,2018
Minithumbup
Stephen
By: 'Adriarna'
Aug 27,2018
0 people found
this helpful
Myself and Darren was very happy with the service we received from cairds estate agents. Especially Steven goldstraw! He helped move things along as quick as possible. Our solicitors weren't so good unfortunately. The support, guidance and the contact we received was first class. We ...
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“Excellent...”

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Jul 19,2018
Minithumbup
Stephen
By: 'Sue'
Jul 19,2018
0 people found
this helpful
Stephen helped us sell my late mother's flat with excellent service. Keeping us advised of progress at all times and made the sale very easy! Thank you...
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“Very Happy...”

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Jul 09,2018
Minithumbup
Stephen
By: 'Very'
Jul 09,2018
0 people found
this helpful
Many thanks Stephen for your professional and informative approach during what can be a very stressful time. We were reassured and advised at the times when we needed it most and felt confident that you had our best interests in mind at every stage of ...
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Comment on agent fees
Very competitive
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“Very helpful...”

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Jun 20,2018
Minithumbup
Stephen
By: 'Marie'
Jun 20,2018
0 people found
this helpful
I found Stephen to be very helpful and always available if there were any issues. On the ball. Sandy was lovely....
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Comment on agent fees
Good rate of fees
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“Sofie...”

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Jun 17,2018
Minithumbup
Sofie
By: 'Annie'
Jun 17,2018
0 people found
this helpful
Thank you for making my buying process so smooth. Sofie is a total professional, keeping me posted every step of the way and truly excellent service...
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“Really poor service...”

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Jun 15,2018
Minithumbdown
Bethany
By: 'Ann'
Jun 15,2018
1 people found
this helpful
Really disappointing. Promised weekly progress calls and feedback on sale. I was always chasing. Swapped agents got an offer instantly....
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By: Simon Caird
Jun 17, 2018
View all comments (1)
Ann so sorry to receive your post and apologise for not meeting your expectations. We value your feedback good and bad and will be retraining the individual to the valid points. We are always willing do better. With sign, the other agent overlay their sign on our post & sign therefore on removal the other agent will need to provide their post and fixings. Please contact myself personally to address and discuss the matter as we genuinely care as a family business. regards, Simon Caird Directo ...

“Plain sailing (mainly)...”

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Jun 06,2018
Minithumbup
Stephen
By: 'Mark'
Jun 06,2018
0 people found
this helpful
Sold our house and purchased our new house with Cairds - which made it easy having only to deal with one person. Aside from having one issue with a difficult buyer, the process was reasonably smooth. Was constantly kept in the loop and more than ...
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Comment on agent fees
Fees were fine - pretty standard I think.
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“House Sale...”

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May 14,2018
Minithumbup
Stephen
By: 'Lyn'
May 14,2018
0 people found
this helpful
I have used Cairds to sell my homes over many years. Great service and in particular Stephen was excellent progressing the sale, which was not easy as my Solicitors were hopeless!...
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Comment on agent fees
Good
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“Great end to end experience...”

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May 11,2018
Minithumbup
Luke
By: 'N&K'
May 11,2018
0 people found
this helpful
Cairds gave a very professional and responsive service all the way from initial valuation, to marketing and sales progression. Stephen's support with the latter part of getting us to exchange was particularly appreciated. Many thanks!...
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“Sale of my Parents home...”

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May 02,2018
Minithumbup
Stephen
By: 'John'
May 02,2018
0 people found
this helpful
I have found the sale of my Parents home through Cairds a very good experience. The staff were very helpful at all times, in particular Stephen Goldstraw has been a great help in progressing the sale through. Thank you Cairds!...
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“Sale of My Mother's House...”

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Apr 11,2018
Minithumbup
Gavin
By: 'John'
Apr 11,2018
0 people found
this helpful
We have recently completed the sale of my mother's house in Ashtead. It was a difficult sale as my mother became seriously ill and we had to withdraw the property until she recovered. The staff are Cairds were excellent both during her illness but also ...
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Comment on agent fees
I think this agents fees are fair.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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