With over three decades of experience, unrivalled local knowledge and a personal approach to property, Cairds Estate Agents can help you find the perfect home. Our sales and marketing experience also Read full description...With over three decades of experience, unrivalled local knowledge and a personal approach to property, Cairds Estate Agents can help you find the perfect home. Our sales and marketing experience also ensures a quick sale.
Cairds Estate Agents

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Properties for Sale
Properties to Rent

“Our first home buying experience!...”

Aug 27,2018
Minithumbup
By: 'Adriarna D'
Aug 27,2018
0 people found
this helpful
Myself and Darren was very happy with the service we received from cairds estate agents. Especially Steven goldstraw! He helped move things along as quick as possible. Our solicitors weren't so good unfortunately. The support, guidance and the contact we received was first class. ...
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“Excellent...”

Jul 19,2018
Minithumbup
By: 'Sue'
Jul 19,2018
0 people found
this helpful
Stephen helped us sell my late mother's flat with excellent service. Keeping us advised of progress at all times and made the sale very easy! Thank you...
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“Very Happy...”

Jul 09,2018
Minithumbup
By: 'Very happy'
Jul 09,2018
0 people found
this helpful
Many thanks Stephen for your professional and informative approach during what can be a very stressful time. We were reassured and advised at the times when we needed it most and felt confident that you had our best interests in mind at every stage of ...
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Comment on agent fees
Very competitive
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“Very helpful...”

Jun 20,2018
Minithumbup
By: 'Marie'
Jun 20,2018
0 people found
this helpful
I found Stephen to be very helpful and always available if there were any issues. On the ball. Sandy was lovely....
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Comment on agent fees
Good rate of fees
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“Sofie...”

Jun 17,2018
Minithumbup
By: 'Annie'
Jun 17,2018
0 people found
this helpful
Thank you for making my buying process so smooth. Sofie is a total professional, keeping me posted every step of the way and truly excellent service...
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“Really poor service...”

Jun 15,2018
Minithumbdown
By: 'Ann'
Jun 15,2018
1 people found
this helpful
Really disappointing. Promised weekly progress calls and feedback on sale. I was always chasing. Swapped agents got an offer instantly....
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By: Simon Caird
Jun 17, 2018
View all comments (1)
Ann so sorry to receive your post and apologise for not meeting your expectations. We value your feedback good and bad and will be retraining the individual to the valid points. We are always willing do better. With sign, the other agent overlay their sign on our post & sign therefore on removal the other agent will need to provide their post and fixings. Please contact myself personally to address and discuss the matter as we genuinely care as a family business. regards, Simon Caird Dir ...

“Plain sailing (mainly)...”

Jun 06,2018
Minithumbup
By: 'Mark'
Jun 06,2018
0 people found
this helpful
Sold our house and purchased our new house with Cairds - which made it easy having only to deal with one person. Aside from having one issue with a difficult buyer, the process was reasonably smooth. Was constantly kept in the loop and more than ...
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Comment on agent fees
Fees were fine - pretty standard I think.
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“House Sale...”

May 14,2018
Minithumbup
By: 'Lyn'
May 14,2018
0 people found
this helpful
I have used Cairds to sell my homes over many years. Great service and in particular Stephen was excellent progressing the sale, which was not easy as my Solicitors were hopeless!...
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Comment on agent fees
Good
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“Great end to end experience...”

May 11,2018
Minithumbup
By: 'N&K'
May 11,2018
0 people found
this helpful
Cairds gave a very professional and responsive service all the way from initial valuation, to marketing and sales progression. Stephen's support with the latter part of getting us to exchange was particularly appreciated. Many thanks!...
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“Sale of my Parents home...”

May 02,2018
Minithumbup
By: 'John'
May 02,2018
0 people found
this helpful
I have found the sale of my Parents home through Cairds a very good experience. The staff were very helpful at all times, in particular Stephen Goldstraw has been a great help in progressing the sale through. Thank you Cairds!...
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“Sale of My Mother's House...”

Apr 11,2018
Minithumbup
By: 'John Edwards'
Apr 11,2018
0 people found
this helpful
We have recently completed the sale of my mother's house in Ashtead. It was a difficult sale as my mother became seriously ill and we had to withdraw the property until she recovered. The staff are Cairds were excellent both during her illness but ...
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Comment on agent fees
I think this agents fees are fair.
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Feb 28,2018
Minithumbup
By: 'Steve'
Feb 28,2018
0 people found
this helpful
After delays with the first potential purchaser, who delayed and did not commit, once Stephen Goldstraw became involved a much more positive approach was taken, and momentum was achieved. Despite issues relating to the legal complications surrounding a lease extension, Stephen kept things moving/got ...
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Comment on agent fees
The fees were as expected in this market place, and they were earned.
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Feb 09,2018
Minithumbup
By: 'Colin'
Feb 09,2018
1 people found
this helpful
All went well. Sold the house in 6 weeks in a very difficult market., with plenty of viewings in that time. All very smooth and straight forward. Got a very reasonable price considering the market conditions....
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Comment on agent fees
The fees are always jaw dropping but Cairds were the best value of the three agents we spoke to.
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Jan 25,2018
Minithumbdown
By: 'Daniel LG'
Jan 25,2018
0 people found
this helpful
Our whole experience with the team at Cairds has been fantastic. Stephen Goldstraw looked after us up until exchange, all of his expert knowledge and help was greatly appreciated. A big thanks to Bethany Murphy too , for all of her help....
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Jan 19,2018
Minithumbup
By: 'PAUL'
Jan 19,2018
0 people found
this helpful
IT HAS BEEN A PLEASURE TO DEAL WITH EVERYONE IN BOTH BRANCHES. STEPHEN GOLDSTRAW THE PROGRESS CHASER HAS DONE FAR MORE THAN HE SHOULD DO SORTING OUR BUYERS AND THERE BUYERS OUT WHICH HAS HELD UP OUR SALE. ALL NOW SORTED COULD NOT ASK FOR ...
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Comment on agent fees
GOOD AS HAPPY TO BE REALISTIC AND NEGOTIATE FEES
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Jan 09,2018
Minithumbup
By: 'Nick'
Jan 09,2018
0 people found
this helpful
We are very glad we placed our house in Epsom on the market with Cairds and can recommend using this agency. It was Autumn. Within a week Cairds had arranged multiple viewings; we received two offers and agreed a sale. We are particularly grateful for ...
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Dec 06,2017
Minithumbup
By: 'They deliver'
Dec 06,2017
0 people found
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Cairds are the best! They respond and deliver whatever the weather or anything else for that matter. Great teamwork! I'll always be grateful to Gavin, Stephen and James for moving me on xxx...
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Nov 30,2017
Minithumbup
By: 'Kavita'
Nov 30,2017
0 people found
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Stephen was absolutely fantastic. From sale agreement to completion. He was efficient, thorough and professional at all times. The deal would not have gone through without him!...
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Nov 20,2017
Minithumbup
By: 'John'
Nov 20,2017
0 people found
this helpful
I was recommended to Cairds by two friends who have sold properties in Ashtead and Epsom. The service I received was excellent making the whole selling process as stress free as possible. Very professional and efficient throughout, with great communication at all stages, particularly Gavin ...
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Comment on agent fees
Fair
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Oct 26,2017
Minithumbup
By: 'Martin Wheatley'
Oct 26,2017
0 people found
this helpful
We dealt with several members of the team and were really impressed with the efforts put in to sell our parents' former home. Always efficient and responsive - if only every business returned calls as promptly!...
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Comment on agent fees
Very competitive and no corners cut as a result.
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Oct 22,2017
Minithumbup
By: 'Barry and Lisa'
Oct 22,2017
0 people found
this helpful
Gavin and Ellen valued our property and their enthusiasm convinced us to use Cairds. We're pleased we did; we got great financial advice from Madava in Epsom branch, Gavin took amazing pictures and we sold our house at full asking price within a few ...
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Comment on agent fees
Reasonable fees. Comparable with other Agents.
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Oct 20,2017
Minithumbup
By: 'Steve b'
Oct 20,2017
0 people found
this helpful
Have just exchanged on completion today and could not have got through this with out the help of stephen Goldstraw in the final weeks to get all the issues resolved.Cairds is a excellent estate agents and would recommend them to anyone.i would also ...
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Comment on agent fees
For the work they put in the fees were ok
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Oct 10,2017
Minithumbup
By: 'Simon Potter'
Oct 10,2017
0 people found
this helpful
The whole team at Cairds have been very professional throughout the whole process of selling our property. Communication has been excellent and regular contact has always been maintained. Gavin and Stephen at times went above any beyond to ensure that the sale went through. We ...
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Comment on agent fees
Competitive
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Aug 31,2017
Minithumbup
By: 'Laura'
Aug 31,2017
0 people found
this helpful
We were very satisfied with the service provided at Cairds through the sale of our flat and purchase of our house. Both Jennie and Stephen were attentive and contactable throughout the process and really helped to ensure a smooth exchange and completion process. I would ...
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Comment on agent fees
Fees were competitive
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Aug 31,2017
Minithumbup
By: 'Mr & Mrs Weller'
Aug 31,2017
0 people found
this helpful
We, Sharon & Gavin Weller would like to say a heartfelt thank you to Stephen for the professionalism and support he has shown throughout the sale of our property. At times our buyers and their solicitors have been very testing in what is a very ...
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Comment on agent fees
Fair
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Aug 25,2017
Minithumbup
By: 'Lynn'
Aug 25,2017
0 people found
this helpful
We are very satisfied with the service we received from the Ashtead team during the sale of our house and most grateful to Stephen Goldstraw for progressing the transaction to completion, which was unexpected but invaluable....
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Aug 25,2017
Minithumbup
By: 'Lynn'
Aug 25,2017
0 people found
this helpful
We are very satisfied with the service we received from the Ashtead team during the sale of our house and most grateful to Stephen Goldstraw for progressing the transaction to completion, which was unexpected but invaluable....
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Aug 22,2017
Minithumbdown
By: 'Disappointed of Epsom'
Aug 22,2017
4 people found
this helpful
Extremely disappointed with Cairds Lettings Agency Epsom. Their communication is appalling. I have been let down by them on a number of occasions. Promise the World and deliver nothing. They'll try to extract from you every last penny to justify themselves. They do not act ...
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Comment on agent fees
After complaining, the fees were re-imbursed. But I had to chase them for that following their 'promise'. I also had to chase them for the monthly rental fee.
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Aug 21,2017
Minithumbup
By: 'Simon'
Aug 21,2017
0 people found
this helpful
Professional and efficient service from all staff involved in making the move happen. I was particularly appreciative of Stephen's persistence at the end when issues arose with mortgage companies/solicitors involved in the chain. Friendly welcoming atmosphere when we visited the office. Also appreciated the ...
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Comment on agent fees
Acceptable
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Aug 16,2017
Minithumbup
By: 'Nick and Tasha'
Aug 16,2017
1 people found
this helpful
Myself and my fiancé would highly recommend Donna Evans from Madava Financial services as a mortgage advisor. The process was made simple and easy and she took a lot of stress out of what was a very stressful flat move, even contacting us at ...
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Comment on agent fees
Good
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 1 11 1 41 1 7 1 6 1

Fees

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Complaints Procedure

No procedure available.

Ashtead
23 The Street, Ashtead KT21 1AA
(8)
Epsom-Lettings
3 West Street, Epsom KT18 7RL
(28)
Epsom-Sales
128-130 High Street, Epsom KT19 8BT
(36)


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