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    Elliot
No description available.

14 Dyer Street
Cirencester
Gloucestershire
GL7 2PF
01285 640604

 
Website not available

Properties for sale
Properties for rent
Oct 27,2016
Minithumbdown
By:
Oct 27,2016
0 people found
this helpful
Utterly appalling.....never responded to numerous phone calls....no feedback following viewings,...in fact we were unaware that viewings had been cancelled or appointments had even been made. Elliot, was totally disinterested in the customer, and came across as rude and dismissive. (On our initial meeting with Matthew, Sales Manager, he told us he would market our property and inferred that a sale would be a positive result as he specialised in our type of property, however, we were horrified ...
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Comment on agent fees
Average for area
Was this helpful? Yes
Jun 28,2015
Minithumbdown
By:
Jun 28,2015
1 people found
this helpful
Cain and Fuller epitomise the bad customer experience that many tenants experience. Initially helpful, once you are hooked and have signed the contract you are quickly made to feel like an inconvenience and end up chasing them to resolve issues with maintenance. This culminated on our move out. The natural wood worktops next to the kitchen sink were already showing signs of water damage when we moved in. As use became more frequent, damage began to occur. We were going to flag this up when th...
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What agent could do to change your mind?
Been more reliable throughout the letting. Responded to our maintenance request. Turned up for the property check mid year and not towards the end of the contract. Accepted responsibility for an issue that was in actial fact, making it difficult for us to use the kitchen properly. Explain why i was being charged ‚£80 for redecorating several 'touch-in' overpaints when the previous tenant had done the same thing yet no full repaint had been done after we moved in. If they charged the previous tenant and didnt do the work, they need to refund him. If they didnt charge the previous tenant, explain why we had to pay for a repaint but he didnt considering the considerable number he left behind.
Comment on agent fees
Not cheap and when you add in the deposit situ, very expensive to deal with.
Was this helpful? Yes
Mar 24,2015
Minithumbup
By:
Mar 24,2015
0 people found
this helpful
We have recently sold our property with Cain and Fuller. The whole process was smooth and very easy to handle. Matthew carried out the valuation on our property and we had a swift response via email with full valuation figures and fee's. We were then in contact with both Rachel and Elliot who dealt with our viewings, offers and sales progressions. Both were really helpful and were always there when we needed them. I guess the hours they do pay off! We had an offer within a week and the final off...
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Comment on agent fees
We had multiple agents out to value in the first instance. The fee's were competitive but we didnt choose the cheapest. We chose Cain and Fuller due to all their experience in the area and the service they could provide us. Opening 7 days a week helped a huge amount!
Was this helpful? Yes
Sep 29,2014
Minithumbdown
By:
Sep 29,2014
2 people found
this helpful
Cain and Fuller have a nice selection of properties. We were a tenant with them for 2 years, because we loved the house but were sceptical about the service from the beginning. They managed our property and this in was where the problems were. Correspondence from them was often rude and patronising, repairs would be quickly checked by associated tradesmen, however the actual repairs could take months due to those tradesmen having problems contacting Cain & Fuller for access. One example was ...
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What agent could do to change your mind?
Been helpful and respectful.
Was this helpful? Yes
Aug 22,2012
Minithumbdown
By:
Aug 22,2012
4 people found
this helpful
Found a lovely property on rightmove. Made an appointment to view, and then on driving past earlier in afternoon, popped in and were shown around by owner. Cancelled later appt with agent but asked if we could see it the next day as my partner had to drive a round trip of 300 miles. Were told by assistant that they would come back and confirm appt. This never happened despite four calls. Finally before close of business rang again to be told OK unless we heard by 0900 next morning if not po...
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Was this helpful? Yes
Jul 08,2012
Minithumbdown
By:
Jul 08,2012
3 people found
this helpful
Contacted agent and arranged viewings a week prior to our visit to Cirencester. We called 24 hours before viewing to confirm as we were traveling to the area from London, an easy 2 hour journey in good traffic. However the agent failed to show to appointment! Waited 20 minutes before calling agent, they advised the booking was in the diary and gave us the gentlenmans name and number we were meeting. Called, no answer, after 60 minutes we decided to leave! We have since secured a property with a ...
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What agent could do to change your mind?
Maybe meet us as arranged!
Was this helpful? Yes
Nov 23,2007
Minithumbup
By:
Nov 23,2007
0 people found
this helpful
Was this helpful? Yes
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Simon unknown - upload your photo Simon unknown
1 reviews

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Pete unknown - upload your photo Pete unknown
1 reviews

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Matthew . - upload your photo Matthew .
2 reviews

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James Anthony - upload your photo James Anthony
0 reviews

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Elliot  - upload your photo Elliot
0 reviews

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