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    Suzanne
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    Stuart
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    Alistair
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    Myles
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    Bob
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    Lucy
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C. James & Co was established in 1992 with a founding goal to offer exceptional customer service in all aspects of Estate Agency.

“Support and problem solving...”

May 21,2019
Minithumbup
By: 'Marcin'
May 21,2019
1 people found
this helpful
Had good experience with Theresa.Always keeping updated on works in progress. Swift response to email and good liaison with landlord .Very helpful definitely recommend....
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Was this helpful? Yes

“Went above and beyond!...”

May 20,2019
Minithumbup
Stuart
By: 'Andy C'
May 20,2019
2 people found
this helpful
Our experience with C. James & Co was a very positive one. From start to finish Stuart went out of his way to help us. As we were buying our first property, Stuart helped talk us through each part step by step and I always felt ...
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Was this helpful? Yes

“A great professional service...”

Mar 21,2019
Minithumbup
Bob
By: 'Fin'
Mar 21,2019
1 people found
this helpful
I was disillusioned with my previous property manager and found Bob to be a breath of fresh air with a professional service second to none and quite often has given me valuable advice and help beyond the call of duty. I have no hesitation in ...
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Comment on agent fees
Good
Was this helpful? Yes

“Property Purchase...”

Feb 28,2019
Minithumbup
By: 'C Taylor'
Feb 28,2019
1 people found
this helpful
I'm a buy to let Landlord, investor. I approached Stuart Murray.. at C James (Tooting Branch) about a property for sale, really good experience. Stuart was very helpful and smoothed the purchase through. So if you have a property to sale, I really recommend him ...
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Was this helpful? Yes

“Letting Agents...”

Jan 28,2019
Minithumbup
By: 'landlord'
Jan 28,2019
2 people found
this helpful
C. James have managed my property for almost 5 years. I have found them to be very professional and all the staff are extremely helpful, giving sound advice when needed....
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Excellent management of my rented property...”

Jan 28,2019
Minithumbup
Alistair
By: 'KW'
Jan 28,2019
2 people found
this helpful
Alistair is supported by a very good team. He and his team gives good service to me with the management of my rented property. ....
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Comment on agent fees
I am happy with the business arrangements in place
Was this helpful? Yes

“Local, knowledgeable, helpful...”

Jan 25,2019
Minithumbup
Alistair
By: 'Nick'
Jan 25,2019
3 people found
this helpful
I have been a customer of C James for 16 years, first as a tenant, then a purchaser, then a landlord, and lastly as a seller. In all that time, their advice has been spot on. They responded quickly and accurately to my questions, made payments ...
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Comment on agent fees
The fees are fair.
Was this helpful? Yes

“True Professional...”

Sep 09,2018
Minithumbup
Stuart
By: 'Happy Shaun'
Sep 09,2018
2 people found
this helpful
I recently had to sell my aunts house to pay for her care package. Before using C James I had a terrible experience using another local agency so it was important for me to make up for lost time. I felt Stuart couldn't do enough ...
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Comment on agent fees
Very Competitive
Was this helpful? Yes
By: Stuart Murray
Sep 10, 2018
View all comments (1)
Thank You very much Shaun. It was a pleasure doing business with you and it is always nice to be appreciated . ...

“Efficient and helpful!...”

Sep 06,2018
Minithumbup
Alistair
By: 'leasey23'
Sep 06,2018
5 people found
this helpful
C James and Co have been incredibly helpful with helping us with our property. Alistair especially has sorted any problems out straight away, and was the one who initially showed us the flat we rent now. We're very grateful for the work he's done and ...
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Comment on agent fees
Reasonable fees, worth it for the good service
Was this helpful? Yes
By: Lucy Murray
Sep 06, 2018
View all comments (1)
Thank you so much for your review! Really great to hear from a happy tenant! ...

“OK...”

Sep 01,2018
Minithumbup
Stuart
By: 'WendyRep'
Sep 01,2018
0 people found
this helpful
So we have regular tenants and they do pay the rent. But it does feel a bit uninspiring, especially some of the new staff. And when work needs doing we lack confidence in the contractors and C James management of same....
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Comment on agent fees
Fees are competitive - fairer than many.
Was this helpful? Yes
By: stuart Murray
Sep 03, 2018
View all comments (1)
Hi Wendy ,Thank you for your feedback. I cant see who you are and what property you are referring to . Please feel free to call me direct either on my office number or my mobile if you feel some or part of our service requires reviewing .I am always contactable. Kind Regards Stuart Murray ...

“Trustworthy and Honest...”

May 04,2018
Minithumbup
Stuart
By: 'Janet H'
May 04,2018
3 people found
this helpful
I used Stuart to purchase my very first property in the UK. He was honest, open, quick to respond and provided detailed guidance to a first time buyer buying in a very complex market. I had a short window to purchase and he stayed on ...
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Was this helpful? Yes

“Trustworthy Agent - Highly Recommend...”

Apr 10,2018
Minithumbup
Stuart
By: 'SP Tooting'
Apr 10,2018
1 people found
this helpful
Stuart and Larissa were incredibly helpful in the purchase of my home in Tooting. I cannot recommend him highly enough. He was forthright, trustworthy and a pleasure to deal with. From start to finish he went out of his way to make sure my purchase ...
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Comment on agent fees
No comment. Paid by seller.
Was this helpful? Yes

“Great Service...”

Mar 24,2018
Minithumbup
Bob
By: 'Nick'
Mar 24,2018
1 people found
this helpful
Probably had one of the most protracted sales ever, but C James went above and beyond what I would expect from an Estate Agent to make it happen. Great Service....
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent response from the agents involved, they always try to ......”

Mar 05,2018
Minithumbup
Miles
By: 'kpankhurst'
Mar 05,2018
7 people found
this helpful
Excellent response from the agents involved, they always try to get back to you asap. They also do the best to get the buyers in, and I feel they really work for their money....
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Comment on agent fees
We agreed a very good fee, which was one of the tempting factor about them. I felt that this didn't affect the sale.
Was this helpful? Yes
By: Lucy
Mar 16, 2018
View all comments (1)
Thank you so much for taking the time to write a review for our South Wimbledon branch. We are delighted that you felt this branch deserved 5 stars. ...

“I have used C James over many years to both ......”

Jan 17,2018
Minithumbup
Stuart
By: 'Vince McCann'
Jan 17,2018
2 people found
this helpful
I have used C James over many years to both sell and rent property in the Tooting and Balham areas. Frankly wouldn't use anybody else. The service, communication, and commitment is outstanding. The results are equally impressive. On a recent sale, Stuart achieved a 100k ...
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Comment on agent fees
Couldn't be happier!
Was this helpful? Yes

“Ali was very professional in the way that he sold ......”

Jan 16,2018
Minithumbup
Alistair
By: 'Yvonne'
Jan 16,2018
6 people found
this helpful
Ali was very professional in the way that he sold my property. His knowledge of the area along with his initial valuation was spot on and he also kept us up to date as the sale was moving forward. I would highly recommend Ali to ...
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Comment on agent fees
Excellent
Was this helpful? Yes

“I have Just sold my flat in Wimbledon sw19 with ......”

Oct 26,2017
Minithumbup
Stuart
By: 'Alison Adams'
Oct 26,2017
3 people found
this helpful
I have Just sold my flat in Wimbledon sw19 with Stuart and the Team in Tooting. Cjames and co have other offices that cover the Wimbledon area and there are indeed many other agents that cover Wimbledon, but after using Stuart to Buy and sell ...
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Comment on agent fees
Very fair for an excellent service
Was this helpful? Yes

“Stuart and Bernice have been great at helping my boyfriend ......”

Sep 22,2017
Minithumbup
Stuart
By: 'Kez & Mike, Tooting'
Sep 22,2017
4 people found
this helpful
Stuart and Bernice have been great at helping my boyfriend and I finding a lovely flat in Tooting and with the whole process. Unlike other lettings agents in London, they don't try to fob you off or bend the truth, they are straight talking and ...
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Comment on agent fees
Good
Was this helpful? Yes

“I am renting two of my properties through CJames and ......”

Aug 30,2017
Minithumbup
By: 'Dr. G.B'
Aug 30,2017
1 people found
this helpful
I am renting two of my properties through CJames and in the process deal with a few members of staff. I am very pleased with the service that CJames are providing in every respect. My arrangement with CJames is that they will handle full rental ...
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Comment on agent fees
The fees that CJames charge have been agreed beforehand and I consider them to be very reasonable. Since I rent two properties through CJames they were able to offer me a special rate which is very welcome.
Was this helpful? Yes

“Excellent Sales & Lettings service: professional, friendly with years of local ......”

Aug 30,2017
Minithumbup
Phil
Mark
By: 'Anna'
Aug 30,2017
2 people found
this helpful
Excellent Sales & Lettings service: professional, friendly with years of local knowledge and contacts. We have had been letting with them for over 15 years and had excellent service....
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Comment on agent fees
Very Reasonable
Was this helpful? Yes

“Very efficient professional service . Anita has always handled all issues ......”

Aug 30,2017
Minithumbup
Anita
By: 'Hazel'
Aug 30,2017
2 people found
this helpful
Very efficient professional service . Anita has always handled all issues in a warm professional manner . Phil has managed to secure tenants for me continuously and I've been very happy with the service ....
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Comment on agent fees
Good
Was this helpful? Yes

“They are very helpful , I feel more settle and peaceful ......”

Aug 30,2017
Minithumbup
Phil
Mark
By: 'Wendy'
Aug 30,2017
2 people found
this helpful
They are very helpful , I feel more settle and peaceful to let CJames & co to manage my properties . I strongly recommend this company to any landlords....
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Comment on agent fees
Reasonable .
Was this helpful? Yes

“Stuart, Bernice and the rest of the team at the ......”

Aug 02,2017
Minithumbup
Stuart
By: 'StevenJohn1986'
Aug 02,2017
2 people found
this helpful
Stuart, Bernice and the rest of the team at the Tooting branch have been excellent at helping me find a property to rent. Any questions I've had during the whole process have been answered promptly and any issues resolved quickly. The whole team go above ...
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Comment on agent fees
Good
Was this helpful? Yes

“We have used them to rent out our home since ......”

Aug 01,2017
Minithumbup
By: 'Joanne'
Aug 01,2017
6 people found
this helpful
We have used them to rent out our home since we moved overseas (now 17 years). Always responsive and professional....
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Was this helpful? Yes

“My property has been let managed For nearly 25years. I ......”

Jul 26,2017
Minithumbup
Phil
Mark
By: 'Rashmi Patel'
Jul 26,2017
2 people found
this helpful
My property has been let managed For nearly 25years. I have known Phil Burgess since and have no complaints Regular property checks Safety certificates and repairs. Fast tenant occupancy. Humane touch with tenants. I highly recommend C&James...
read full review
Comment on agent fees
Reasonable fees.
Was this helpful? Yes

“Prompt responses to email. Experienced professionals who get stuff done ......”

Jul 21,2017
Minithumbup
Phil
Mark
By: 'Ketan'
Jul 21,2017
3 people found
this helpful
Prompt responses to email. Experienced professionals who get stuff done with minimal fuss. Wouldve sold up if it wasn't for c James as I live overseas...
read full review
Comment on agent fees
Very fair
Was this helpful? Yes

ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
50 1 16 4 18 1 7 1 2 3

Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

The asking rent does not include charges that may be payable before and/or during the duration of the tenancy, therefore you may be required to make one or more of the following permitted payments:

A holding deposit (up to 1 week's rent)
A tenancy deposit of 1 weeks' rent
A payment of up to £50 inc VAT to alter the tenancy agreement, when requested by a tenant, or reasonable costs incurred if higher
Interest at a rate of 3% above the Bank of England’s base rate, for late payment of rent (which is more than 14 days overdue)
A payment of £10 inc VAT for the replacement of a lost key or security device
Payments associated with early termination of the tenancy when requested by the tenant
Payments to service providers in respect of utilities, communication services, TV licence and council tax
Other payments, permitted under appropriate legislation, including damages.
The agent is a member of The Property Ombudsman Limited, which is a redress scheme, and Propertymark

Last updated on 03/06/2019, 10:26 AM by Stuart Murray, Director

Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

All complaints should be made in writing to Stuart Murray. Please allow up to 7 days for us to investigate the matter.

We will then respond back in writing.
Last updated at 9:25 AM 04/05/2017 by allAgents

Colliers Wood London
190-192 High Street, London SW19 2BN
(37)
South Wimbledon
141 Kingston Road, London SW19 1LJ
(30)
Tooting London
110 Tooting High Street, London SW17 0RR
(36)


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