• claim your profile
    Suzanne Kenna
  • Stuart Murray
    Stuart Murray
  • Alistair Wiltshire
    Alistair Wiltshire
  • Myles Wiltshire
    Myles Wiltshire
  • claim your profile
    Bob Mash
  • Lucy Murray
    Lucy Murray
  • claim your profile
    Phil Burgess
  • claim your profile
    Mark Fromant
  • claim your profile
    Anita North
  • claim your profile
    Yvonne Wither
  • claim your profile
    Simon Hayes
  • claim your profile
    Grace Harwood-Baker
  • claim your profile
    Miles
C. James & Co was established in 1992 with a founding goal to offer exceptional customer service in all aspects of Estate Agency.

“ Trustworthy Agent - Highly Recommend... ”

Apr 10,2018
Minithumbup
Stuart Murray
By: 'SP Tooting'
Apr 10,2018
0 people found
this helpful
Stuart and Larissa were incredibly helpful in the purchase of my home in Tooting. I cannot recommend him highly enough. He was forthright, trustworthy and a pleasure to deal with. From start to finish he went out of his way to make sure my purchase ...
read full review
Comment on agent fees
No comment. Paid by seller.
Was this helpful? Yes

“ Great Service... ”

Mar 24,2018
Minithumbup
Bob Mash
By: 'Nick'
Mar 24,2018
0 people found
this helpful
Probably had one of the most protracted sales ever, but C James went above and beyond what I would expect from an Estate Agent to make it happen. Great Service....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 05,2018
Minithumbup
Miles
By: 'kpankhurst'
Mar 05,2018
2 people found
this helpful
Excellent response from the agents involved, they always try to get back to you asap. They also do the best to get the buyers in, and I feel they really work for their money....
read full review
Comment on agent fees
We agreed a very good fee, which was one of the tempting factor about them. I felt that this didn't affect the sale.
Was this helpful? Yes
By: Lucy
Mar 16, 2018
View all comments (1)
Thank you so much for taking the time to write a review for our South Wimbledon branch. We are delighted that you felt this branch deserved 5 stars. ...
Jan 17,2018
Minithumbup
Stuart Murray
By: 'Vince McCann'
Jan 17,2018
1 people found
this helpful
I have used C James over many years to both sell and rent property in the Tooting and Balham areas. Frankly wouldn't use anybody else. The service, communication, and commitment is outstanding. The results are equally impressive. On a recent sale, Stuart achieved a 100...
read full review
Comment on agent fees
Couldn't be happier!
Was this helpful? Yes
Jan 16,2018
Minithumbup
Alistair Wiltshire
By: 'Yvonne'
Jan 16,2018
1 people found
this helpful
Ali was very professional in the way that he sold my property. His knowledge of the area along with his initial valuation was spot on and he also kept us up to date as the sale was moving forward. I would highly recommend Ali to ...
read full review
Comment on agent fees
Excellent
Was this helpful? Yes
Oct 26,2017
Minithumbup
Stuart Murray
By: 'Alison Adams'
Oct 26,2017
2 people found
this helpful
I have Just sold my flat in Wimbledon sw19 with Stuart and the Team in Tooting. Cjames and co have other offices that cover the Wimbledon area and there are indeed many other agents that cover Wimbledon, but after using Stuart to Buy and sell ...
read full review
Comment on agent fees
Very fair for an excellent service
Was this helpful? Yes
Sep 22,2017
Minithumbup
Stuart Murray
By: 'Kez & Mike, Tooting'
Sep 22,2017
3 people found
this helpful
Stuart and Bernice have been great at helping my boyfriend and I finding a lovely flat in Tooting and with the whole process. Unlike other lettings agents in London, they don't try to fob you off or bend the truth, they are straight talking and ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 30,2017
Minithumbup
By: 'Dr. G.B'
Aug 30,2017
0 people found
this helpful
I am renting two of my properties through CJames and in the process deal with a few members of staff. I am very pleased with the service that CJames are providing in every respect. My arrangement with CJames is that they will handle full rental ...
read full review
Comment on agent fees
The fees that CJames charge have been agreed beforehand and I consider them to be very reasonable. Since I rent two properties through CJames they were able to offer me a special rate which is very welcome.
Was this helpful? Yes
Aug 30,2017
Minithumbup
Phil Burgess
Mark Fromant
By: 'Anna'
Aug 30,2017
1 people found
this helpful
Excellent Sales & Lettings service: professional, friendly with years of local knowledge and contacts. We have had been letting with them for over 15 years and had excellent service....
read full review
Comment on agent fees
Very Reasonable
Was this helpful? Yes
Aug 30,2017
Minithumbup
Anita North
By: 'Hazel'
Aug 30,2017
1 people found
this helpful
Very efficient professional service . Anita has always handled all issues in a warm professional manner . Phil has managed to secure tenants for me continuously and I've been very happy with the service ....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 30,2017
Minithumbup
Phil Burgess
Mark Fromant
By: 'Wendy'
Aug 30,2017
1 people found
this helpful
They are very helpful , I feel more settle and peaceful to let CJames & co to manage my properties . I strongly recommend this company to any landlords....
read full review
Comment on agent fees
Reasonable .
Was this helpful? Yes
Aug 02,2017
Minithumbup
Stuart Murray
By: 'StevenJohn1986'
Aug 02,2017
1 people found
this helpful
Stuart, Bernice and the rest of the team at the Tooting branch have been excellent at helping me find a property to rent. Any questions I've had during the whole process have been answered promptly and any issues resolved quickly. The whole team go above ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 01,2017
Minithumbup
By: 'Joanne'
Aug 01,2017
1 people found
this helpful
We have used them to rent out our home since we moved overseas (now 17 years). Always responsive and professional....
read full review
Was this helpful? Yes
Jul 26,2017
Minithumbup
Phil Burgess
Mark Fromant
By: 'Rashmi Patel'
Jul 26,2017
1 people found
this helpful
My property has been let managed For nearly 25years. I have known Phil Burgess since and have no complaints Regular property checks Safety certificates and repairs. Fast tenant occupancy. Humane touch with tenants. I highly recommend C&James...
read full review
Comment on agent fees
Reasonable fees.
Was this helpful? Yes
Jul 21,2017
Minithumbup
Phil Burgess
Mark Fromant
By: 'Ketan'
Jul 21,2017
2 people found
this helpful
Prompt responses to email. Experienced professionals who get stuff done with minimal fuss. Wouldve sold up if it wasn't for c James as I live overseas...
read full review
Comment on agent fees
Very fair
Was this helpful? Yes
Jul 21,2017
Minithumbup
Phil Burgess
Mark Fromant
By: 'Keith'
Jul 21,2017
1 people found
this helpful
I've had my property let through C James for 18 years. In all that time it has only been vacant for no more than a few days. Phil Burgess has also been a consistent efficient point of contact and source of advice during all that time. ...
read full review
Comment on agent fees
The management fee always seems high for what work is generally required but I have no idea how much is pre-handled and I am paying for the service being constantly available. In any event, living hundreds of miles away I have very little choice and the fee is tax deductible and offset against the high occupancy.
Was this helpful? Yes
By: Lucy Murray
Jul 27, 2017
View all comments (1)
Thank you so much for your review, we are delighted that you have been a client of C James for so many years. Kindest regards from the whole team at Colliers Wood ...
Jul 21,2017
Minithumbup
Alistair Wiltshire
Myles Wiltshire
By: 'Mirza Hassan'
Jul 21,2017
2 people found
this helpful
Excellent service, always informed and pleasant to talk to. Have built a strong relationship with Ali and Myles over the years and that is something I value greatly....
read full review
Comment on agent fees
A little confusing sometimes as I have multiple properties, so could add a little clarity.
Was this helpful? Yes
Jul 20,2017
Minithumbup
Stuart Murray
By: 'Alan Vichion'
Jul 20,2017
1 people found
this helpful
I find the staff extremely helpful, also the staff at the accounting office. The one thing I would like to see is a six monthly inspection report on your property. All in all I find the Tooting office very helpful....
read full review
Comment on agent fees
Competitive.
Was this helpful? Yes
By: Alan Vichion
Jul 21, 2017
View all comments (2)
Thanks for looking at my request. ...
Jun 28,2017
Minithumbup
Stuart Murray
By: 'Elle'
Jun 28,2017
1 people found
this helpful
In the sea of stress of buying a house, Stuart was the beacon of calm. Always contactable (out of hours, early mornings, late evenings), always helpful, and always unfailingly sensible and personable. He really knows the housing market, and is able to help and guide ...
read full review
Was this helpful? Yes
By: Stuart
Sep 07, 2017
View all comments (1)
Hi Elle, yes, moving house is very stressful, but I'm glad to have been able to make that a little less for you. Thanks so much for your review, kindest regards - Stuart ...
Jun 14,2017
Minithumbup
Stuart Murray
By: 'Linda'
Jun 14,2017
1 people found
this helpful
I have recently sold my property through C James and co and although I have dealt mainly with Stuart, I have also dealt with Bernice. Stuart has been very helpful throughout the process keeping me in the loop, he is very professional and approachable. Bernice ...
read full review
Comment on agent fees
Average
Was this helpful? Yes
Jun 13,2017
Minithumbup
Anita North
By: 'Thank you Anita'
Jun 13,2017
0 people found
this helpful
Thank you Anita for being so helpful! Very quick replying to our questions and so understandable when we need help extending our rent as we were not ready for our completion! All the best!...
read full review
Comment on agent fees
reasonable
Was this helpful? Yes
By: Lucy Murray
Jul 27, 2017
View all comments (1)
Thank your for your review, we are so pleased Anita was able to help you. ...
May 31,2017
Minithumbup
Suzanne Kenna
Alistair Wiltshire
By: 'GOM, Salty'
May 31,2017
5 people found
this helpful
Suzanne & Alistair have both provided excellent management of my two SW19 properties for several years. Always approachable for kind friendly advice and guidance....
read full review
Comment on agent fees
No complaints with Agent's Fees for the excellent service provided to my Tenants, and whenever property maintenance is required
Was this helpful? Yes
May 31,2017
Minithumbup
Alistair Wiltshire
Myles Wiltshire
By: 'Lee'
May 31,2017
4 people found
this helpful
We have used C James for the past 5 years and i must be honest and say that both Alistair and Myles are brilliant . The rates are fair , the quality of tenants has been wonderful and if i have needed any help or guidance then the ...
read full review
Comment on agent fees
C James fees are very reasonable
Was this helpful? Yes
May 24,2017
Minithumbup
Alistair Wiltshire
By: 'Rodica'
May 24,2017
5 people found
this helpful
I have been very pleased with the way C James & Co staff have - ensured prompt payment of the rent - chased and retrieved late payments - dealt with the repairs necessary to the flat - responded to all my queries...
read full review
Comment on agent fees
I believe they are reasonable, for a landlord who lives overseas, anyway
Was this helpful? Yes
May 23,2017
Minithumbup
Alistair Wiltshire
Myles Wiltshire
By: 'LJS'
May 23,2017
5 people found
this helpful
Alistair and Myles, and all the team processing things in the background are brilliant. We'd recommend them for great value time and time again, and nothing is ever too much. They know the local area and their business extremely well. They seem to just 'get' ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 12,2017
Minithumbup
Lucy Murray
By: 'dido'
May 12,2017
3 people found
this helpful
lucy murray was very professional in her correspondance being very easy to deal with, and very keen to helpwith any issues...
read full review
Comment on agent fees
good
Was this helpful? Yes
May 09,2017
Minithumbup
Suzanne Kenna
Alistair Wiltshire
By: 'CE'
May 09,2017
7 people found
this helpful
I have assigned C James Wimbledon for over 17 years to manage properties, and throughout that timespan they have provided a 'hand's on' very personal and friendly service. They are aware of landlords and tennants needs and respond very quickly to enquiries....
read full review
Comment on agent fees
Excellent company always willing to listen and understand what the competition are offering and come back with a solution that fits everybody's needs.
Was this helpful? Yes
May 09,2017
Minithumbup
Yvonne Wither
By: 'KH NG'
May 09,2017
1 people found
this helpful
Although I have been waiting for two more months to request increasing rent, eventually, thanks to Anita North's hard work, who gave me a substantial response and satisfactory rental arrangement....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: lucy
May 10, 2017
View all comments (1)
Thank you for your review, and good to hear that after some while the outcome was positive. ...
May 02,2017
Minithumbup
Phil Burgess
By: 'Jane'
May 02,2017
1 people found
this helpful
I'm afraid I don't know anyone's name but Phil. They are all lovely. I have one buy to let flat. I've had it for five years and they are all helpful and have given me excellent advice as well as the business side of things ...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Phil
May 05, 2017
View all comments (1)
Hi Jane, thanks so much for your comments and of course your business. Kind regards - Phil ...
May 02,2017
Minithumbup
Phil Burgess
By: 'Roy Chivers'
May 02,2017
1 people found
this helpful
Excellent and professional service for the last 20 years . He is always ready to help and resolves problems and enquiries with confidence....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: lucy
May 10, 2017
View all comments (1)
Hi Roy, thanks so much for taking the time to write a review, great to hear that you've been a client of ours for 20 years. All the best. ...

NAEA ARLA NALS UKALA TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
41 1 13 4 14 1 4 1 1 3

Agent Fees

Sales
1% + VAT

Lettings
Landlord
Deposit Protection £36.00
Inventory - price dependent on size of property
Management and letting fees
Full Management 10%
Rent Collection 8.5%
Let Only 6%
VAT applicable to all fees at 20%

Tenant
Administration £180.00 per tenant
Renewal of tenancy £50.00 per tenant
Change of tenancy £180.00 per tenant
Letter to enforce tenancy £10.00
Deposit Protection £36.00
Inventory check out fee price dependent on size of property
VAT applicable to all fees at 20%
Last updated at 11:43 AM 10/05/2017 by allAgents

Complaints Procedure

All complaints should be made in writing to Myles or Alistair Wiltshire. Please allow up to 7 days for us to investigate the matter.

We will then respond back in writing.
Last updated at 11:43 AM 10/05/2017 by allAgents

Colliers Wood London
190-192 High Street, London SW19 2BN
(30)
South Wimbledon
141 Kingston Road, London SW19 1LJ
(26)
Tooting London
110 Tooting High Street, London SW17 0RR
(27)


Book FREE Valuation