C James & Co
4.6/5, 132 reviews
92% recommended
100% sales valuation accuracy
97% sales fee satisfaction
75% lettings valuation accuracy
96% lettings fee satisfaction
C. James & Co was established in 1992 with a founding goal to offer exceptional customer service in all aspects of Estate Agency. show more C. James & Co was established in 1992 with a founding goal to offer exceptional customer service in all aspects of Estate Agency.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 97% £100,000 £910,000
Lettings 75% 96% £645 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 1 26 4 28 1 9 1 3 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
ARLA TDS
Images & Videos

“Excellent Agents...”

Share on :
May 12,2021
Minithumbup
Alistair
By: 'Laura Sylvester'
May 12,2021
2 people found
this helpful
My other-half and I had a wonderful experience with C. James & Co when looking to rent one of their advertised letting properties in Wimbledon. Our agent, Alistair, was very attentive and excellent in communicating to us when exchanging contracts and finalising terms of agreement with ...
read full review
Was this helpful? Yes

“Letting agent...”

Share on :
Apr 30,2021
Minithumbup
By: 'Mrs'
Apr 30,2021
1 people found
this helpful
I have used Stuart at CJames in Tooting for more than 25 years and currently have Teresa as my letting agent. Stuart has very effectively vetted the prospective tenants so that I have always had the flat occupied with great people and have had no issues ...
read full review
Was this helpful? Yes
By: Stuart Murray
May 03, 2021
View all comments (1)
Thank you so much.It is always lovely to be complimented and recognised and I am pleased Theresa is being of so much help. Thank you for your continued loyalty. ...

“Flat Let April 2021...”

Share on :
Apr 30,2021
Minithumbup
Alistair
By: 'Stephen Mellstrom'
Apr 30,2021
2 people found
this helpful
Alistair met with me before Christmas 2020 to discuss the full refurbishment of our Flat in Merton Road. He gave us sound advice on what would appeal to renters and how far to go as far a the finishes were concerned. He also gave us an ...
read full review
Was this helpful? Yes

“C James & Co have supported us in managing ou......”

Share on :
Apr 16,2021
Minithumbup
Stuart
By: 'Markus'
Apr 16,2021
1 people found
this helpful
C James & Co have supported us in managing our Tooting property for the past two years or so. As landlords living abroad, we require reliable, fast, effective assistance - and we consistently know we can depend on them to look after our property and our ...
read full review
Was this helpful? Yes
By: Stuart Murray
Apr 19, 2021
View all comments (1)
Thank you Very much for your kind endorsement. May our relationship continue and our service remain to your satisfaction. ...

“Great help throughout our tenancy, always ava......”

Share on :
Apr 14,2021
Minithumbup
Stuart
By: 'Paris'
Apr 14,2021
0 people found
this helpful
Great help throughout our tenancy, always available to help with any issues that might arise with the flat and prompt with a reply. Special thanks to Theresa and Stuart....
read full review
Was this helpful? Yes

“Stuart at C James recently sold my property i......”

Share on :
Apr 06,2021
Minithumbup
Stuart
By: 'Patrick'
Apr 06,2021
1 people found
this helpful
Stuart at C James recently sold my property in Tooting Broadway and I cannot praise him enough for the time and effort he put in getting my sale over the line! As often happens in the sale of a property, any number of issues can ...
read full review
Was this helpful? Yes
By: Stuart Murray
Apr 07, 2021
View all comments (1)
Glad to be of Service Patrick.And thank you for you kind words. ...

“36 years of consistent excellence from CJ James, Colliers Wood...”

Share on :
Mar 13,2021
Minithumbup
Bob
By: 'Sita'
Mar 13,2021
2 people found
this helpful
36 years of consistent excellence from CJ James, Colliers Wood - Simon & Bob. Enabling the fastest completions possible! My mum bought her place through Simon in 1997, and I also bought my first home with Simon in 2004, they also helped me rent it, I then sold it ...
read full review
Was this helpful? Yes

“Sale of house in Tooting...”

Share on :
Mar 10,2021
Minithumbup
Stuart
By: 'Andy Boyd'
Mar 10,2021
1 people found
this helpful
We considered several other agents before instructing Stuart on the sale of our house in Tooting, and are so glad that we made the choice that we did. Friendly, professional and with a real depth of knowledge of the local market. Stuart was always available ...
read full review
Was this helpful? Yes

“Above and Beyond...”

Share on :
Mar 06,2021
Minithumbup
Bob
Phil
By: 'Graham'
Mar 06,2021
0 people found
this helpful
I purchased a flat through C James in 2004 and for some years rented it through them too. I had no hesitation when selling the flat to ask them to handle the sale. Bob Mash was the key contact and he went above and beyond in ...
read full review
Was this helpful? Yes

“Theresa and Stuart were really helpful. We re......”

Share on :
Feb 18,2021
Minithumbup
Stuart
By: 'Hermione'
Feb 18,2021
1 people found
this helpful
Theresa and Stuart were really helpful. We rented a property from this estate agency for two years and we found communication was always open and quick. Our landlord was also the nicest guy and he always replied really quickly and helped us out when needed. ...
read full review
Was this helpful? Yes

“Fantastic Estate Agents...”

Share on :
Dec 08,2020
Minithumbup
Stuart
By: 'Jon'
Dec 08,2020
1 people found
this helpful
Stuart and the team at C James have done a fantastic job helping my family with the sale of our property in Tooting. Communication has been excellent throughout the whole process, friendly and honest. Stuart has taken us through the process, clearly explaining everything along ...
read full review
Was this helpful? Yes

“Excellent support Theresa and Stuart always ......”

Share on :
Nov 18,2020
Minithumbup
Stuart
By: 'Thiane'
Nov 18,2020
0 people found
this helpful
Excellent support Theresa and Stuart always so helpful in our needs at the property I highly recommend both of them....
read full review
Was this helpful? Yes

“I have to say Stuart from the Tooting office was ......”

Share on :
Oct 14,2020
Minithumbup
Stuart
By: 'Jonathan'
Oct 14,2020
1 people found
this helpful
I have to say Stuart from the Tooting office was exceptional. From the moment we walked into his office and how we were treated (the whole customer experience) was very professional, friendly and honest. In an age where everything is online and customer satisfaction is ...
read full review
Was this helpful? Yes

“Local Expert, friendly and Professional, gets......”

Share on :
Aug 27,2020
Minithumbup
Stuart
By: 'Philip'
Aug 27,2020
0 people found
this helpful
Local Expert, friendly and Professional, gets results I just want you to reconsider on any of the bigger players and give Stuart and the C James team a chance, and i am sure they will deliver for you as they did for me and so ...
read full review
Was this helpful? Yes
By: Stuart Murray
Sep 29, 2020
View all comments (1)
Hi Peter, thanks so much for taking the time to write such a detailed review. It was a pleasure being your agent. I will also pass on your comments to Pamela. Best regards - Stuart ...

“We used C James & Co to sell our house in Too......”

Share on :
May 09,2020
Minithumbup
Stuart
By: 'Neil'
May 09,2020
1 people found
this helpful
We used C James & Co to sell our house in Tooting/Mitcham and were so glad we did. We had experience of other agents who were not able to sell our property and found out about Stuart, he found the right people and the offers ...
read full review
Was this helpful? Yes
By: Stuart Murray
Jul 14, 2020
View all comments (1)
First apologies, it’s taking this long to acknowledge your review. Thank you so much for taking the time to write this review. I always try and do whatever I can to get people moving, hope you’re all settled in during this unusual time! Best regards - Stuart ...

“We're well pleased with ourselves for choosin......”

Share on :
Dec 18,2019
Minithumbup
Stuart
By: 's'
Dec 18,2019
1 people found
this helpful
We're well pleased with ourselves for choosing C James to sell our property. Top man Stuart was really helpful in navigating us through the process with charm and generous spirit.. Very grateful for all his help & advice. Never met Theresa but she knew where the ...
read full review
Was this helpful? Yes

“Theresa and Stuart were fabulous people...”

Share on :
Nov 14,2019
Minithumbup
Stuart
By: 'Jenna'
Nov 14,2019
0 people found
this helpful
Theresa and Stuart were fabulous people who on our moving in day, remained at the Tooting branch store after closing time as the M1 as usual decided to break. I highly recommend, especially if you are moving cities...
read full review
Was this helpful? Yes

“I just completed on my first house purchase a......”

Share on :
Oct 30,2019
Minithumbup
Stuart
By: 'Harriet'
Oct 30,2019
1 people found
this helpful
I just completed on my first house purchase and had pretty much no idea what the proccess was. Stuart was absolutely amazing from the start to the finish guiding me through the process, making no pressure recommendations and generally answering a lot of questions that ...
read full review
Was this helpful? Yes
By: Stuart Murray
Oct 30, 2019
View all comments (1)
Harriet, it was an absolute pleasure in helping you through the purchase process for your first home. I hope you are now settled in and wish you all the happiness in your fist home. Kindest - Stuart ...

“We have recently had new tenants move in and ......”

Share on :
Oct 29,2019
Minithumbup
Stuart
By: 'Jacqui'
Oct 29,2019
1 people found
this helpful
We have recently had new tenants move in and when I went to meet them last week they were extremely positive about C James, specifically Theresa - so thanks very much everyone! It makes such a refreshing change to receive positive feedback so I can ...
read full review
Was this helpful? Yes

“Can't fault - thank you Theresa....”

Share on :
Oct 24,2019
Minithumbup
By: 'Harriet'
Oct 24,2019
0 people found
this helpful
Very impressed with C James & Co, particularly Theresa. Always on hand to help with anything and made the move in process really smooth. Thank you....
read full review
Was this helpful? Yes

“Highly recommended...”

Share on :
Oct 07,2019
Minithumbup
Alistair
Myles
By: 'Lorna'
Oct 07,2019
3 people found
this helpful
Friendly, efficient, knowledgeable staff who know the Wimbledon area inside out and managed to find us a buyer for a niche property quicker than we thought! We were delighted with the outcome....
read full review
Was this helpful? Yes

“Stuart Recomendation...”

Share on :
Sep 16,2019
Minithumbup
Stuart
By: 'Suzanne'
Sep 16,2019
0 people found
this helpful
Stuart is an estate agent who will go the extra yard to help you through the sales process. He is extremely knowledgeable of the area and went way above and beyond what was a very difficult house chain. Always charming, we cannot recommend him highly ...
read full review
Was this helpful? Yes
By: Stuart Murray
Sep 30, 2019
View all comments (1)
Thank you so much, Suzanne for taking the time to write this review. I hope you are now all settled in and enjoying your new home. Kindest - Stuart ...

“Stuart and Theresa were absolutely marvellous......”

Share on :
Sep 12,2019
Minithumbup
Stuart
By: 'Millie'
Sep 12,2019
2 people found
this helpful
Stuart and Theresa were absolutely marvellous in helping us find and secure a property to rent in Tooting! I cannot fault their approach, and in particular praise their efficiency in processing our requests. My housemates and I cannot recommend them highly enough!...
read full review
Was this helpful? Yes
By: Stuart Murray
Sep 17, 2019
View all comments (1)
Thank you so much Millie, for leaving us this lovely review. We hope you have a fabulous time in your new home and are enjoying living in Tooting. Kindest, Stuart & Theresa. ...

“Highly recommended...”

Share on :
Aug 24,2019
Minithumbup
By: 'Alex'
Aug 24,2019
1 people found
this helpful
I have rented through C James & Co for 2 years and it’s been everything one would need from a Letting agency - responsive, efficient and always helpful. I would recommend them to anyone looking to rent in London, especially if for the first time, as ...
read full review
Was this helpful? Yes
By: Stuart Murray
Aug 28, 2019
View all comments (1)
Thank you Alex for leaving us this review. What a pleasure to read that your two years as a C James tenant have been 5 stars for you. Best regards - Stuart ...

“Extremely helpful agency. It's been so easy t......”

Share on :
Aug 08,2019
Minithumbup
Stuart
By: 'Toby'
Aug 08,2019
0 people found
this helpful
Extremely helpful agency. It's been so easy to communicate with C James And Co in Tooting. Theresa and Stuart have been especially helpful! Would highly recommend!...
read full review
Was this helpful? Yes

“Fantastic and Professional Letting Agent...”

Share on :
Jul 26,2019
Minithumbup
By: 'Elizabeth'
Jul 26,2019
0 people found
this helpful
Always receive a professional and courteous service. The staff here are extremely helpful and friendly. Since my properties have been managed by C James Tooting I now feel totally confident in leaving things to them to manage... Everything runs smoothly now without any major problems. ...
read full review
Was this helpful? Yes

“My friend recommended C James in Tooting to m......”

Share on :
Jul 24,2019
Minithumbup
Stuart
Lucy
By: 'Julie'
Jul 24,2019
1 people found
this helpful
My friend recommended C James in Tooting to me when I was looking for a Letting Agent as she had a great experience with them and I am so glad she did! I found them a pleasure to deal with, so helpful and informative and ...
read full review
Was this helpful? Yes

“I would just like to say the service Stuart a......”

Share on :
Jul 22,2019
Minithumbup
Stuart
By: 'Bill'
Jul 22,2019
1 people found
this helpful
I would just like to say the service Stuart and his team provided me with when letting our property in Tooting was first class. They were all very professional, helpful and always contactable to answer any queries we had. We will definitely be using Stuart ...
read full review
Was this helpful? Yes
By: Lucy Murray
Jul 24, 2019
View all comments (1)
Thank you, Bill for your review. As a landlord of C James I am delighted to hear that you find the service we give our customers is 5 star. Kindest - Lucy ...

“Disgustingly rude, arrogant and disrespectful...”

Share on :
Jul 17,2019
Minithumbdown
Stuart
By: 'Emily'
Jul 17,2019
1 people found
this helpful
I phoned to enquire about a property I was very interested in and expressed great interest in booking a viewing. I also enquired about furniture seeing as the advert stated this was flexible. I asked a very fair question of how much more pcm it ...
read full review
Was this helpful? Yes
By: Stuart Murray
Jul 18, 2019
View all comments (1)
Hi Emily, I apologise that you felt I was rude. As explained on the telephone to you, the properly had been incorrectly advertised as either furnished or unfurnished. The property should have been advertised as unfurnished. The landlord has been a client of C James for several decades so as I explained to you, I know he would have said no to furnishing the property again, even for a slightly more rent. In a slow market he may have been prepared to go to the trouble of re-furnishing the pr ...

“Support and problem solving...”

Share on :
May 21,2019
Minithumbup
By: 'Marcin'
May 21,2019
1 people found
this helpful
Had good experience with Theresa.Always keeping updated on works in progress. Swift response to email and good liaison with landlord .Very helpful definitely recommend....
read full review
Was this helpful? Yes

Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

The asking rent does not include charges that may be payable before and/or during the duration of the tenancy, therefore you may be required to make one or more of the following permitted payments:

A holding deposit (up to 1 week's rent)
A tenancy deposit of 1 weeks' rent
A payment of up to £50 inc VAT to alter the tenancy agreement, when requested by a tenant, or reasonable costs incurred if higher
Interest at a rate of 3% above the Bank of England’s base rate, for late payment of rent (which is more than 14 days overdue)
A payment of £10 inc VAT for the replacement of a lost key or security device
Payments associated with early termination of the tenancy when requested by the tenant
Payments to service providers in respect of utilities, communication services, TV licence and council tax
Other payments, permitted under appropriate legislation, including damages.
The agent is a member of The Property Ombudsman Limited, which is a redress scheme, and Propertymark

Last updated on 03/06/2019, 10:26 AM by Stuart Murray, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

All complaints should be made in writing to Stuart Murray. Please allow up to 7 days for us to investigate the matter.

We will then respond back in writing.
Last updated at 9:25 AM 04/05/2017 by allAgents

Awards won by C James & Co

Individual Branch Awards

London, SW17

London, SW19


.
As Seen On

Get in touch with

C James & Co