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Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company w Read full description...Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling of property as well.
CJ Hole continued to prosper and today is a major force within the highly competitive estate agency market in the South West. Their excellent reputation has helped CJ Hole to expand within Bristol, Somerset and Gloucestershire so that there are now many branches serving the area.
Today, having sold property in three different centuries and as one of the oldest estate agents throughout Bristol, Somerset and Gloucestershire, CJ Hole is regarded as one of the most highly professional property firms in the region with a tradition of providing a first class service to its customers.
CJ Hole are constantly looking to build upon their reputation which will ensure that it continues to be a major force within the market place.
Oct 19,2017
Minithumbup
Andrew Conmee
Dianne Willis
By: 'Happy Client'
Oct 19,2017
0 people found
this helpful
We were the buyers of the property that CJ Hole was selling. There were a few challenges during the sales process and CJ Hole did an excellent job of keeping us informed and trying to resolve any issues that arose. They very successfully helped resurrect the sale when it fell through, meaning we could still buy our chosen property and didn't lose any money all paid out on solicitors fees etc....
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Comment on agent fees
not applicable
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Oct 16,2017
Minithumbup
Jack Turner
By: 'H Mitchell'
Oct 16,2017
0 people found
this helpful
Since buying our very first property to let, Jack has helped us by answering all our questions and making sure we fulfil all our landlord obligations. He replies to emails promptly and thoroughly and made it seem like nothing is too much trouble. He also makes sure we don't spend more money than we need to for repairs etc. His colleagues (whom I have not met) also seem to be professional and efficient either by email or on the telephone....
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Comment on agent fees
Reasonable.
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Oct 15,2017
Minithumbup
By: 'Jackie'
Oct 15,2017
0 people found
this helpful
CJ Hole are a very competent and super efficient estate agent! I felt every time I spoke to Jenni or Jeremy my queries were dealt with immediately and swiftly. From the level of knowledge to the customer service approach and friendly voice at the end of the phone, I always felt extremely satisfied! They are the agents to choose!...
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Comment on agent fees
Good.
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Oct 01,2017
Minithumbup
Andrew Conmee
By: 'Carly and Dafydd Wilson-Evans'
Oct 01,2017
0 people found
this helpful
Andy was so helpful and approachable and managed our sale which did not always run smoothly. He was quick in his responses and we cannot fault him. Dave was also very helpful when we had an issue, and the sales girls Sophie and Eva were also very friendly, knowledgable and contactable whenever we needed them. I had doubts about using a high street agent as you can get cheaper fees with online agents but CJ Hole were worth every penny as they worked hard to ensure that my sale went through smoot...
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Comment on agent fees
Very fair fee and like I said above, worth the money - particularly if a sale does not go smoothly (which you cannot predict in advance).
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Oct 01,2017
Minithumbup
Andrew Conmee
Sophie Rutter
By: 'Phil'
Oct 01,2017
0 people found
this helpful
Having just purchased a property through CJ Holt I can not praise the staff in the Downend office highly enough. Throughout the transaction they were always professional, friendly and any queries were answered quickly and accurately. Things did not run smoothly on the day of completion (issues with solicitors) but the staff, in particular Andy and Sophie, really went the extra mile to ensure that I could pick up the keys and move in. Their professionalism, calmness and kindness made what was a ...
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N/A
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Sep 26,2017
Minithumbup
Christian Willoughby
By: 'Wen'
Sep 26,2017
0 people found
this helpful
Christian was a polite and well manered person. It was a pleasure. Fantastic communications, relayed any information promptly. Would defo recommend his high level of service. Fab guy...
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Sep 25,2017
Minithumbup
David Whitmee
Sophie Rutter
By: 'TheGoulds'
Sep 25,2017
0 people found
this helpful
David took the time to see the potential in our house that affected the true value. Marketed our house well and we sold quite quickly. Sophie then saw us through the ups and downs with great calmness and efficiency. Overall, the team made what can be a difficult process much easier. They were efficient and friendly throughout....
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Comment on agent fees
Fairly standard rate - no complaints
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Sep 25,2017
Minithumbup
Sophie Rutter
By: 'Sib'
Sep 25,2017
0 people found
this helpful
Sophie was very helpful in ensuring that the purchase went as smoothly as possible. There were some hiccups in the way but Sophie was very proactive in ensuring these were resolved soon....
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Sep 25,2017
Minithumbup
George Mawer
Christian Willoughby
By: 'Satisfied seller'
Sep 25,2017
0 people found
this helpful
Just a line to thank you and your team very much indeed for marketing and selling our property for us. You certainly 'went the extra mile' when it came to the repeated viewings requested by our purchaser, but it was worth the effort in the end. We found you personally, and CJ Hole in general, to be very professional and we would certainly recommend you to anyone thinking of selling their property in this area....
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Comment on agent fees
The fees were competitive with other agents and, considering the amount of work involved, good value.
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Sep 20,2017
Minithumbup
Dianne Willis
Andrew Conmee
By: 'Kim'
Sep 20,2017
1 people found
this helpful
We were extremely pleased with the professional way they handled a tricky house sale. Their polite persistence showed a total commitment to ensuring that we were successful in securing the sale....
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Comment on agent fees
Very reasonable.
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Sep 19,2017
Minithumbup
Dianne Willis
Eva Singleton
By: 'Oxford'
Sep 19,2017
1 people found
this helpful
Very professional. Friendly and helpful. Good communications. Best estate agent I have ever used. Definitely I will use them again....
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Sep 14,2017
Minithumbup
Jessica Watt
Karen Rupprecht
By: 'Aimee Jordan'
Sep 14,2017
0 people found
this helpful
I have received exceptional service! Very pleased to have dealt with them and would do so in the future too....
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Comment on agent fees
Good
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Sep 02,2017
Minithumbup
Catherine Lockyer
By: 'Shane Murphy'
Sep 02,2017
1 people found
this helpful
Catherine, Kathryn and Helen Dan provided me (as a purchaser) a great service on my recent house purchase from one of your clients. I dealt with Catherine both in viewing potential properties and on my purchase. She was knowledgeable, punctual, quick to respond to any questions and very accommodating with my requests. Great bubbly personality and a pleasure to deal with. Kathryn and Helen on the Sales Progression Team were also great through the move process. I would happily recommend both Cathe...
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Comment on agent fees
N/A
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Aug 31,2017
Minithumbup
Shannon Badman
By: 'Festus kiroro'
Aug 31,2017
0 people found
this helpful
the team at CJ Hole were very helpful patient and very supportive.it was really a lovely experience using CJHOLE property letting.i will use CJHole any day and always recommend it....
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Aug 30,2017
Minithumbup
Julian Davies
Catherine Lockyer
By: 'Mr & Mrs Budd'
Aug 30,2017
1 people found
this helpful
Julian was a very pleasant and professional young man who handled the initial valuation and subsequent sale of our property. Catherine did the viewings and very quick sale of the house. our telephone queries were always answered and dealt with very pleasantly by all the staff. We would be happy to recommend C J Hole at Bradley Stoke to anyone. We were very pleased with the service we received from all the staff....
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Comment on agent fees
The fees were acceptable
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Aug 29,2017
Minithumbup
Sophie Rutter
By: 'Mark knight'
Aug 29,2017
2 people found
this helpful
Really helpful agent and branch. Looking forward to my next deal. Need to get office some chocolates.. Mark knight. Property investor...
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Aug 25,2017
Minithumbup
Catherine Lockyer
Helen Dann
By: 'Gina Hasler'
Aug 25,2017
2 people found
this helpful
I have no hesitation whatsoever in recommending this estate agency. I recently sold my property with them and was very impressed with their friendly professionalism from start to finish. My sale did take a long time to go through and every step of the way I was kept fully informed and supported with the sales progression being proactively coordinated. Without doubt would definitely use them again....
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Comment on agent fees
Good value for money.
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Aug 22,2017
Minithumbup
Sophie Rutter
By: 'Mark & Lisa'
Aug 22,2017
1 people found
this helpful
Big thank you to all at CJ Hole downend. Special thanks to Sophie for all her hard work find and securing our new home. The hole team gave us a very professional service from start to finish Mark & lisa...
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Aug 17,2017
Minithumbup
Kim Richards
George Mawer
By: 'Richard and Liz'
Aug 17,2017
0 people found
this helpful
House buying can be a real mess at times, so many people involved, so many things to go wrong. But the team at CJ Hole were the much needed glue to hold all of this together. Always on hand, we were really impressed with the service they provided in both our sale and purchase. CJ Hole seem to have the market wrapped up in the BS9/BS10 area, and there is a good reason for this!...
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Comment on agent fees
Fair, competitive
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Aug 16,2017
Minithumbup
By: 'Graham & Wiwik'
Aug 16,2017
0 people found
this helpful
Both my wife and I found the staff at CJ Hole very easy to communicate with and they simplified our house move so that whatever we wanted was never too much trouble. They accomodated our wishes for multiple viewings and despite having a probate matter to clear with the Vendor, everythign went really very smoothly in a professional approach. Particular thanks to Jackie, Clair and Jenni ... and Alex for the initial viewing ... well done to you all....
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Comment on agent fees
Not a problem for us.
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Aug 16,2017
Minithumbup
Adam Lewry
By: 'Molly'
Aug 16,2017
2 people found
this helpful
Adam made the transition for buying our first home very stress free - nothing was too much trouble and he was very quick at responding to queries/questions raised. Overall brilliant service from Adam at Cj Hole and would highly reccomend this estate agent....
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Comment on agent fees
N/A
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Aug 16,2017
Minithumbup
Andrew Conmee
Eva Singleton
By: 'Stacey'
Aug 16,2017
1 people found
this helpful
Andy has been truly amazing during the process of my house move, even taking on the task of chasing the Solicitors and Vendor when I wasn't getting answers, he made everything run smoothly and was always on the other end of the phone if needed and confirming everything with me so I knew paperwork was being completed. Eva showed me around the house initially and dealt with my offer and buying of the house and was lovely when doing this. I would highly recommend CJ Hole in Downend and would defini...
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Comment on agent fees
Buying
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Aug 12,2017
Minithumbup
Tim Pepper
By: 'TC'
Aug 12,2017
2 people found
this helpful
We received exceptional service from Tim pepper and his team. He is very impressive with his knowledge of the local market and is a tour de force when it comes to negotiating on your behalf. The whole process starts when you put your house on the market with C J Hole.....a team of what appears to be FBI agents troop through the house talking into tape recorders , taking pictures and measuring rooms. The house was on the market within a week, viewed and sold in a couple of weeks. The whole proce...
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Comment on agent fees
Good...worth the fee
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Aug 06,2017
Minithumbup
Karen Rupprecht
Jessica Watt
By: 'Will'
Aug 06,2017
0 people found
this helpful
Karen and her team have been absolutely brilliant. Communication was excellent and everyone we have dealt with have been friendly and professional. We would not hesitate recommending or using CJ Hole again!...
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Comment on agent fees
I believe that the agent fees were reasonable.
Was this helpful? Yes
Aug 04,2017
Minithumbup
Tim Pepper
By: 'Owen'
Aug 04,2017
2 people found
this helpful
The whole process from first contact, to appointment to view and assess the house, market it, secure a buyer, exchange contracts and complete was entirely seamless, including locating a structural engineer and a suitable conveyancing solicitor. Excellent service was provided efficiently all round!...
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Comment on agent fees
Entirely reasonable.
Was this helpful? Yes
Aug 01,2017
Minithumbup
Eva Singleton
Andrew Conmee
By: 'Dave'
Aug 01,2017
1 people found
this helpful
I was very pleased with the professional and confident approach from the team at CJ Hole Downend branch. Though it took a few months to complete, I was kept fully aware of the situation with the chain involved....
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Comment on agent fees
Agents fees were good and competitive.
Was this helpful? Yes
Aug 01,2017
Minithumbdown
By: 'Maddy'
Aug 01,2017
1 people found
this helpful
Without Prejudice CJ Hole Downend Lets (landlord's review) UNRELIABLE INEXPERIENCED CREATIVE WITH THE TRUTH I felt that I had to manage the agents managing the property. This was my first year renting out my flat and I did not have peace of mind. why? -failure to inform the council of outgoing and incoming tenants regarding council tax, nor inform them of an accurate period of unoccupancy. INSTEAD I HAD TO SORT IT OUT - failure to set up a check in inventory which I only found a...
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Comment on agent fees
Bad 10% they were unreliable. (only good if they had done their job)
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By: Rachel Godwin
Aug 19, 2017
View all comments (1)
From our system we can see that we wrote to all the utility providers including council tax in line with the tenancy start and end dates. You were offered an inventory update during a telephone conversation, i agree that this should've been communicated to you in an email. We have learnt from this situation and have adjusted our procedures accordingly. The second tenancy that we did for this property was for a tenant who paid you 6 months upfront, therefore meaning that legally we were ...
Jul 31,2017
Minithumbup
Samantha Criddle
By: 'Dave Stewart'
Jul 31,2017
3 people found
this helpful
Sam Criddle and her team are absolutely first class! They are impressively professional, and the quality of what they do is tremendous (people, processes, publications etc..). A real stand-out point is the way we were greeted when we walked in their office or spoke on the phone. Smartly turned out, there is always someone who stands up, approaches us with a smile, and an evident willingness to help. Their telephone manner is always bright and supportive. I would also add that there is a real...
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Comment on agent fees
We paid a fixed fee. Very good value for money.
Was this helpful? Yes
Jul 28,2017
Minithumbdown
By: 'Nathan Pugh'
Jul 28,2017
0 people found
this helpful
I rented a property through yourselves from November 2016 until June 2017. Before moving in you were very helpful and informative. Once we handed in our notice to leave the property, things changed. When calling to arrange viewings not once did a member of your team ask if its ok to speak/am i interrupting anything or a simple how are you, poor service on that part. Multiple viewings that were arranged that were then cancelled, only not to be informed by yourselves on 2 separate occasions despit...
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Comment on agent fees
Bad you seem to pay for nothing
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By: Karen
Jul 28, 2017
View all comments (1)
Having checked the records a couple of viewings didn't take place as the clients didn't turn up for the appointment, which we understand is very frustrating. Deposit releases are only possible once the Landlord confirms this in writing, and when we received your call chasing this we contacted the Landlord again and arranged release the same day as their email arrived. That said we are sorry that you feel we didn't offer a good customer service as we do aim to provide 1st class service in every c ...
Jul 27,2017
Minithumbup
George Mawer
Ben Hollingworth
By: 'Mr and Mrs A'
Jul 27,2017
0 people found
this helpful
We cannot speak highly enough of the whole team at CJHole. They provide exceptional levels of service and communication and nothing is too much trouble. George and his team inspired confidence from our first meeting and throughout the sales process, with daily progression and communication, constantly on hand to smooth the way and ensure the deal went through. We felt the team were really working for us at every stage. Excellent work!...
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Comment on agent fees
Fees are very fair with a sliding scale based on the valuation of the property. For the level of service, the fees are very fair indeed - the whole team really goes the extra mile to sell your property.
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
211 3 160 20 392 5 237 3 37 10

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Agent Fees

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Last updated at 3:02 PM 03/08/2017 by Vicky

Complaints Procedure

We have an in-house complaints procedure through which we endeavour to resolve any issues direct with our management team. If, however any client feels that this is not sufficient, then complaints are directed to our umbrella company, Xperience. They too have a procedure for handling complaints. In addition, we are members of the Property Ombudsman Scheme.
Last updated at 1:00 AM 01/01/1970 by

Awards won by CJ Hole

Individual Branch Awards

Bristol, BS32 8BS

Bristol, BS16 2SF

Bristol, BS7 8BN

Bristol, BS9 4JZ

Bristol, BS3 1JA

Cheltenham, GL50 1YE

Bristol, BS9 3DQ


Bishopston
92-94 Gloucester Road, Bristol BS7 8BN
(161)
Bradley Stoke
The Mall, Willow Brook Centre, Savages Wood Rd, Bristol BS32 8BS
(449)
Cheltenham Branch
1 Bath Street, Cheltenham GL50 1YE
(44)
show all branches (17)
Clifton Branch
203 Whiteladies Road Clifton, Bristol BS8 2XT
(23)
Downend Bristol
5 Cleeve Wood Road, Bristol BS16 2SF
(54)
Henleaze Bristol
108 Henleaze Road, Bristol BS9 4JZ
(247)
Kingswood Bristol
8 Regent Street, Bristol BS15 8JS
(3)
Office 10
Cheddar Lettings Mendip House, Cheddar BS27 3NA
(0)
Office 12
64 High Street, Burnham on Sea TA8 1PE
(1)
Office 13
Glen Yeo House, Station Road, Congresbury BS49 5DY
(0)
Office 14
34-35 Cornhill, Bridgewater TA6 3BY
(0)
Office 8
14 Woodborough Road, Winscombe BS25 1AD
(0)
Office 9
Providence House, Wedmore BS28 4EG
(0)
Saxon Court
2 Saxon Court, Union Street, Cheddar BS27 3NA
(0)
Southville Branch
268 North Street, Bristol BS3 1JA
(63)
Westbury-on-Trym
25 Canford Lane,, Bristol BS9 3DQ
(29)
Weston-Super-Mare
179 High Street, Weston-Super-Mare BS22 6JA
(0)


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