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    Chris
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    Michele
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    Laura
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    Louise
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    Nick
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    Michelle
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Bycroft

www.charlesbycroft.co.uk

Properties for Sale
Properties to Rent

“ Excellent... ”

Jul 20,2018
Minithumbup
Laura
By: 'Tim Burrell'
Jul 20,2018
1 people found
this helpful
I have had dealings with other estate agents and none come near the service I receive here. Best attribute being that you are kept informed on a regular basis, even if the situation with your purchase/sale has not changed, you still get regular updates. ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Nick Burman
Jul 20, 2018
View all comments (1)
Thank-you Mr Burrell for your kind comments, we believe communication is essential to all transactions. Thanks again. ...

“ Professional service... ”

Jul 19,2018
Minithumbup
By: 'Jlkg'
Jul 19,2018
0 people found
this helpful
Found Bycroft to be helpful and professional. Answered any questions I had quickly and kept me informed throughout the process. Highly recommended...
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Was this helpful? Yes
By: Nick Burman
Jul 20, 2018
View all comments (1)
Thank-you for your feedback, we aim to be helpful and professional at all times, thanks again. ...

“ Bycrofts were friendly and helpful... ”

Jul 13,2018
Minithumbup
Michele
Laura
By: 'Gail B'
Jul 13,2018
0 people found
this helpful
Chose to sell property through Bycrofts and have done most of my dealings with Michelle. However, in her absence have dealt with Laura and occasionally with Janet. Have found them to be friendly, helpful and very knowledgeable. Michelle has kept in touch to inform and ...
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Comment on agent fees
Found agent fees to be reasonable
Was this helpful? Yes
By: Nick Burman
Jul 20, 2018
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Many thanks for your positive feedback, it is greatly appreciated. ...

“ Amazing service . Very helpful and with you every step of the way... ”

Jul 11,2018
Minithumbup
Michele
Laura
By: 'J Williams'
Jul 11,2018
0 people found
this helpful
Michelle was very helpful and always had time for me no matter what. And the other team members I spoke to where the same. The service was outstanding every step of the way. But Michelle's experience and personality really is the best I have ...
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Comment on agent fees
The fees are very good and the best in Norfolk.
Was this helpful? Yes
By: Nick Burman
Jul 12, 2018
View all comments (1)
Many thanks Mr WIlliams for your kind words, Michelle prides herself on proving an excellent customer experience, I will pass your comments onto her. Thanks again. ...

“ Excellent service always... ”

Jul 04,2018
Minithumbup
Michelle
Louise
By: 'Jane Palmer'
Jul 04,2018
0 people found
this helpful
I have used Bycrofts to let my home since 2010, and have found their service to be consistently excellent. Michelle and Louise have been brilliant since the beginning and always kept me up-to-date with tenants and any issues. I would highly recommend their lettings team and ...
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Comment on agent fees
Reasonable and fair for the work and effort put in.
Was this helpful? Yes

“ A great experience... ”

May 22,2018
Minithumbup
Michele
By: 'RussJ'
May 22,2018
0 people found
this helpful
I have been so impressed with the service I have received from Bycroft and especially Michele. She has kept me informed at every stage of the process and has been willing to chase whomever needed chasing. The process was quite fraught at times and Michele ...
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Comment on agent fees
Absolutely fantastic value for money
Was this helpful? Yes

“ Bycroft well done.... ”

Apr 01,2018
Minithumbup
By: 'Trevor Rodgers'
Apr 01,2018
0 people found
this helpful
I would recommend Bycroft Lettings for the reasons as follows. I have had dealings with a variety of letting agents small and large and found the majority rude, demanding, and with no consideration to the tenant. Even though without the tenant they would earn no ...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 09,2018
Minithumbup
Michele
By: 'Debbie'
Mar 09,2018
0 people found
this helpful
Great service from all at Charles Bycroft from valuation through to sale and completion with all the communication from prospective purchasers and immediate updates in-between....
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Comment on agent fees
The fee reflects the level of professional service given
Was this helpful? Yes
Feb 22,2018
Minithumbup
Michelle
Chris
By: 'Mr & Mrs P Branch'
Feb 22,2018
0 people found
this helpful
First time we have used Bycroft .We have used many estate agency's in the past but we would not hesitate to use this company again in the future first class....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Jan 26,2018
Minithumbup
Michele
Nick
By: 'Denise metcalfe'
Jan 26,2018
0 people found
this helpful
I have just completed the sale of my house although I found the experience very stressful I was supported by all the bycroft team who kept me in the loop the whole time from start to.finish and even went the extra mile to get ...
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Comment on agent fees
very reasonable seeing how hard everybody worked to complete the sale
Was this helpful? Yes
Dec 21,2017
Minithumbup
Michele
Laura
By: 'KissPalmer'
Dec 21,2017
0 people found
this helpful
Michele has been the ultimate professional with this sale her friendly advice and help have been very welcome with what can be at times a headache to negotiate. Laura has also been excellent to deal with on the occasions that Michele was unavailable....
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Comment on agent fees
Not able to comment one way or the other because I have had no dealings with Estate Agents for over 40 years.
Was this helpful? Yes
Nov 29,2017
Minithumbup
Laura
Nick
By: 'Jessica'
Nov 29,2017
0 people found
this helpful
Both Nick and Laura have been fantastic from the offset. We had a bad experience with another estate agent and Nick restored our faith. During the whole sale of our property Laura has been staying in touch with me and keeping me informed and I ...
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: Nick Burman
Dec 13, 2017
View all comments (1)
Thank-you for your kind comments Jessica, it can be difficult after having a bad experience with another agent but we are pleased we could restore your faith! Thank-you again and I hope you settle well in your new home. ...
Nov 21,2017
Minithumbup
Michele
Nick
By: 'Joan'
Nov 21,2017
0 people found
this helpful
All staff were very helpful. Nothing was too much trouble. Sales Manager Chris made an effort and came to see as on a Saturday out of hours. Through his professional and friendly service he obtained our business. Thank you Chris you were most helpful. The ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Nick Burman
Dec 13, 2017
View all comments (1)
Hi Joan, thank-you for your kind words, I am very pleased to hear everyone was helpful when you called the office. ...
Nov 08,2017
Minithumbup
Nick
Laura
By: 'DJS'
Nov 08,2017
0 people found
this helpful
Absolutely brilliant service from all staff. Timely accompanied viewing with sensitivity and understanding under the cicumstances, due to bereavement. Very professional and courteous at all times. Thank you all very much. Highly recommended agent....
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Comment on agent fees
Fees advised up front and perfectly acceptable.
Was this helpful? Yes
By: Nick Burman
Dec 13, 2017
View all comments (1)
Thank-you for your kind comments, they are much appreciated and it's pleasing to hear you recommend us so highly. ...
Oct 21,2017
Minithumbup
Michele
By: 'Karen'
Oct 21,2017
0 people found
this helpful
Michele was a lifeline for us in our move. She kept us up to date and treated my like a person, not just another case. It was nice to have a friendly voice to help keep things calm. Thank you!!...
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Comment on agent fees
I was really happy with the fees. I managed to negotiate a deal that although was not he cheapest, I still chose to accept as I wanted a reputable company.
Was this helpful? Yes
By: Nick Burman
Nov 02, 2017
View all comments (1)
Many thanks for your comments Karen, it's very pleasing to hear we are providing a friendly service and keeping our clients fully informed. Thank-you again. ...
Oct 17,2017
Minithumbup
Michele
Laura
By: 'Bex'
Oct 17,2017
0 people found
this helpful
Absolutely amazing service. Really friendly, personal but professional agents, where nothing was too much trouble. Could not fault them in any way from start to finish....
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Comment on agent fees
Perfectly reasonable fees.
Was this helpful? Yes
By: Nick Burman
Nov 02, 2017
View all comments (1)
Thank-you Bex, Michele and Laura always aim to provide an amazing service and it's lovely to hear this was the case. ...
Oct 03,2017
Minithumbup
Michele
Laura
By: 'Twose'
Oct 03,2017
0 people found
this helpful
Good experience selling with Bycroft, turned up when they advised, they carried out the viewings, and kept us informed at all times. a pleasure having them on my side....
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Comment on agent fees
Good and worth the money.
Was this helpful? Yes
By: Nick Burman
Oct 13, 2017
View all comments (1)
Many thanks for your review, your comments are much appreciated. ...
Sep 19,2017
Minithumbup
Michele
By: 'Nicky'
Sep 19,2017
0 people found
this helpful
Bycrofts gave a fantastic service. I was kept up to date and they were extremely efficient. I wIll definitely be recommending Bycrofts to my friends and colleagues....
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Comment on agent fees
As I expected
Was this helpful? Yes
By: Nick Burman
Oct 13, 2017
View all comments (1)
Thank-you Nicky, it's always great to hear you were kept up to date by Michele. Thank-you for recommending us to your friends and colleagues. ...
Sep 04,2017
Minithumbup
Michelle
Louise
By: 'Valerie Platt'
Sep 04,2017
0 people found
this helpful
We are very pleased with the speed and efficiency of Louise, plus Michelle and Mark, in organizing the refurbishment of our property, controlling costs, and then and re-leasing it. They kept us informed of progress and responded rapidly to our requests and concerns. Job well ...
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Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
Aug 29,2017
Minithumbup
Michele
Laura
By: 'Terry Harper'
Aug 29,2017
0 people found
this helpful
Professional, efficient and on the ball. Just what an agent should be (but rarely is). Friendly and pleasant to deal with....
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Was this helpful? Yes
By: Nick Burman
Oct 13, 2017
View all comments (1)
Thank-you Mr Harper, Michele and Laura are always on the ball and it is great to hear such positive feedback. ...
Aug 29,2017
Minithumbup
Laura
By: 'The Aston's'
Aug 29,2017
0 people found
this helpful
After a few starts and stops, we eventually got a genuine buyer. Laura was a real trooper and helped the process flow smoothly for us. Laura was very helpful and was always on call to us with any questions or answeres we required....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
By: Nick Burman
Oct 13, 2017
View all comments (1)
We are extremely pleased to hear Laura was always on call and helpful, thank-you for your positive feedback. ...
Aug 29,2017
Minithumbup
Chris
Michele
By: 'Mr & Mrs Lacey'
Aug 29,2017
0 people found
this helpful
Chris Fielding was very professional and made the inspection and valuation of our property go very smoothly. Michele Jones and Bycrofts quickly got our property on the open market and continued to update us about buys and all the progress until our property was sold....
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Comment on agent fees
Good
Was this helpful? Yes
By: Nick Burman
Oct 13, 2017
View all comments (1)
Thank-you Mr & Mrs Lacey, both Chris and Michele work very hard to ensure everything runs smoothly and it's always lovely to hear when that was the case. ...
Aug 29,2017
Minithumbup
Chris
Michele
By: 'Happy customer'
Aug 29,2017
0 people found
this helpful
Went over and above my expectations. Very pleased with the service. Such a professional but personal service from Chris. Michele and the other staff kept me informed and updated. Their service was smooth and professional at all times I was selling a vacant property and ...
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Comment on agent fees
Fees were fixed. Reasonable and within local expectations. No hidden costs and no gimmicky offers
Was this helpful? Yes
By: Nick Burman
Oct 13, 2017
View all comments (1)
Thank-you for your kind comments, our aim is to provide a personal yet professional service and it so pleasing to hear this was the case. ...
Aug 22,2017
Minithumbup
Chris
Laura
By: 'Charlie Clark'
Aug 22,2017
0 people found
this helpful
Perfect from start to finish! They were great at finding viewers for our property and always provided detailed feedback after each viewing, which helped us to secure a buyer. Communication was good, with regular phone calls and updates....
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Comment on agent fees
Good price on fees
Was this helpful? Yes
By: Nick Burman
Oct 13, 2017
View all comments (1)
We really appreciate your kind feedback, communication is always important and it is pleasing to hear you were kept fully updated by Chris & Laura. ...
Aug 21,2017
Minithumbup
Michele
By: 'Mr & Mrs Hill'
Aug 21,2017
0 people found
this helpful
Thank you Bycrofts, we have had a first class service from you, always helpful with a sense of humour which helped us through some stressful times at our end. Dealt with everything so professionaly....
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Was this helpful? Yes
By: Nick Burman
Oct 13, 2017
View all comments (1)
Thank-you Mr & Mrs Hill, Michele always offers a first class service and it is especially nice to hear her sense of humour helped you through stressful times. ...
Aug 19,2017
Minithumbup
Michele
Chris
By: 'Jim Clegg'
Aug 19,2017
0 people found
this helpful
Michele has been an absolute star throughout this process, ably assisted and supported by Chris. Chris has dealt directly with vendor in a caring and considerate manner. Michele has dealt directly with her relatives dealing with the sale in an efficient and considerate way, displaying ...
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Comment on agent fees
Fair, when the staff are so helpful as shown above.
Was this helpful? Yes
By: Nick Burman
Oct 13, 2017
View all comments (1)
Thank-you Mr Clegg, Michele and Chris are grateful of your kind comments and are pleased you were impressed with their knowledge and communication skills. Your positive feedback is greatly appreciated. ...
Aug 16,2017
Minithumbup
Michele
By: 'Carly Brown'
Aug 16,2017
0 people found
this helpful
Our First Property purchase was made with the help from Michele. It wasn't a smooth running purchase but that didn't stop Michele from helping us and advising us. She put my mind at rest on a number of occasions and was always on hand to ...
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Was this helpful? Yes
By: Nick Burman
Oct 13, 2017
View all comments (1)
Thank-you for your very kind comments about Michele, it would be great to hear from you when you are ready to sell but in the meantime enjoy your first home. ...
Aug 03,2017
Minithumbup
Michele
By: 'Tasha'
Aug 03,2017
0 people found
this helpful
I could not have got through my sale and purchase without the fantastic support from Michelle.she is a true professional....
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Comment on agent fees
Good
Was this helpful? Yes
By: Nick Burman
Oct 13, 2017
View all comments (1)
Michele is a true professional and we are very pleased to receive your kind feedback. Thank-you. ...
Jul 26,2017
Minithumbup
Laura
Michele
By: 'Sharon russell'
Jul 26,2017
0 people found
this helpful
I've found bycrofts really helpful, professional and efficient, I would highly recommend them after using other estate agents bycrofts were so much better!!...
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Comment on agent fees
They are about average!
Was this helpful? Yes
By: Nick Burman
Jul 31, 2017
View all comments (1)
Many thanks for your kind comments Sharon. ...
Jul 13,2017
Minithumbup
Laura
By: 'Paul Cole'
Jul 13,2017
0 people found
this helpful
Laura was fantastic and helped me and my partner through our whole purchase. My solictors were awful and so unhelpful and made my first ever house purchse one of the worst things I have ever had to do in my life. Laura on the otherhand ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Nick Burman
Jul 31, 2017
View all comments (1)
Thank-you Paul, Buying a property can be stressful and it shows the need to use an experienced estate agent (like Laura!) especially if the solicitor isn't on the ball! We look forward to working with you in the future. ...

NAEA ARLA RICS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 4 2 58 0 18 0 1 0

Agent Fees

No fees set.
Last updated at 3:05 PM 10/11/2016 by allAgents

Complaints Procedure

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Last updated at 3:05 PM 10/11/2016 by allAgents

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