Bycroft
4.9/5, 125 reviews
98% recommended
96% sales valuation accuracy
99% sales fee satisfaction
80% lettings valuation accuracy
95% lettings fee satisfaction
Moving home is not complicated but it can be a daunting prospect and we recognise that your home is probably the largest single investment you will ever make.Buying and selling property is a very people orientated business and good communications are essential for a successful move. In recognising this ... show more Moving home is not complicated but it can be a daunting prospect and we recognise that your home is probably the largest single investment you will ever make.

Buying and selling property is a very people orientated business and good communications are essential for a successful move. In recognising this we have employed an experienced sales team. Our professional team of property specialists are the most knowledgeable and experienced in estate agency in the Great Yarmouth and are genuinely committed to service with a personal touch.

We also offer an unrivalled Lettings service our team offer the same high levels of service as our sales team. We conduct in house referencing and inventories to provide our landlords with the most accurate information.

We provide ourselves on our thorough, professional and personal service to both landlords and tenants

All our staff are excellent communicators and are committed to providing the highest level of care and attention throughout the entire moving process.

We offer a wide range of property services, all under one roof and will always strive to achieve the best price for your property without being unrealistic, whether you are selling or letting your property.

Our aim is simple: to provide the best possible professional service, assist you from start to finish and communicate regularly throughout the whole process - whatever your property matter.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £74,000 £310,000
Lettings 80% 95% £450 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 7 2 71 0 29 0 1 0
Areas covered
Address

14 Regent Street
Great Yarmouth
Norfolk
NR30 1RN
01493 844484

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings TDS
Latest Properties
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“Couldn't be happier with service, very helpfu......”

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Aug 20,2019
Minithumbup
Michele
By: 'Ms Kennedy'
Aug 20,2019
0 people found
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Couldn't be happier with service, very helpful and friendly starting with Chris and then following with Michele Jones who was very helpful, and knowledgeable, would highly recommend her and Bycrofts ....
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“absolutely brilliant agents have used 3 times......”

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Aug 20,2019
Minithumbup
Michele
Chris
By: 'Mr & Mrs Cobley'
Aug 20,2019
0 people found
this helpful
absolutely brilliant agents have used 3 times now, michelle is an absolute star keeping us well informed,at every step of the way with lots of care..highly recommended.....
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“Thank you Michele Jones ....”

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Aug 11,2019
Minithumbup
By: 'Mr & Mrs Waller'
Aug 11,2019
0 people found
this helpful
Thank you Michele Jones and the rest of the team in Yarmouth, lovely straight forward, no fuss completion just how we like it 🤩...
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“Outstanding Customer Service...”

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Aug 08,2019
Minithumbup
Michele
By: 'Mr and Mrs Handy'
Aug 08,2019
0 people found
this helpful
After a 4 hour drive to pick up our keys, with one delay after another on the roads, Michelle stayed late until we got to the office. We were so grateful....
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By: Nick Burman
Aug 09, 2019
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Thank-you for your kinds comments, we aim to please and Michelle was more than happy to wait for you. ...

“Michelle was brilliant, michelle helped when needed...”

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Aug 06,2019
Minithumbup
By: 'Mr &Mrs Limb'
Aug 06,2019
0 people found
this helpful
Michelle was brilliant, michelle helped when we had a few problems helped us loads, would recommend michelle and definitely use Bycroft and michelle again...
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Attachments

Review file
Was this helpful? Yes
By: Nick Burman
Aug 09, 2019
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I will pass on your kind words to Michelle, your review is much appreciated. Thank-you. ...

“They guided us through the process....”

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Jul 25,2019
Minithumbup
Michele
Chris
By: 'Mr & Mrs Carter'
Jul 25,2019
0 people found
this helpful
From the outset an honest and upfront company to deal with. From the moment Chris came and valued it to our weekly chats with Michele(admittedly not all positive ones). But we got there in the end, Thank you....
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By: Chris Fielding
Jul 25, 2019
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Many thanks for your kind comments - perseverance paid off and I hope you enjoy your new bungalow. ...

“Excellent service - 1st class Estate Agents...”

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Jun 19,2019
Minithumbup
Chris
By: 'MsRoddis'
Jun 19,2019
0 people found
this helpful
I have dealt with Bycroft's for over 15 years, I have always bought & sold through them. Everyone within the organisation is friendly, courteous and most of all helpful. I have mainly dealt with two people over the years. They have always provided me with excellent customer ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chris Fielding
Jun 19, 2019
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Many thanks Debra for your kind words - a pleasure to deal with you again. ...

“Very helpful...”

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Jun 06,2019
Minithumbup
Nick
By: 'David'
Jun 06,2019
0 people found
this helpful
Always on the end of the phone with help and advice. Kept us updated with progress and made the transaction run very smoothly....
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Comment on agent fees
Very fair
Was this helpful? Yes
By: Nick Burman
Jun 10, 2019
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Thank-you David, we always aim to keep you fully updated and please to hear everything ran smoothly. ...

“Excellent throughout. Nothing was too much trouble...”

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Jun 05,2019
Minithumbup
Chris
By: 'Bradwell Bungsliw'
Jun 05,2019
0 people found
this helpful
All staff in the office were professional, polite, knowledgable and positive in their dealings and approach to the business of selling the houses....
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Comment on agent fees
Very good based on the service providedgor
Was this helpful? Yes
By: Nick Burman
Jun 10, 2019
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Many thanks for your kind comments, it is much appreciated. ...

“Fantastic service 😀...”

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Jun 05,2019
Minithumbup
Chris
By: 'Laura Crosswell'
Jun 05,2019
0 people found
this helpful
Thanks to Bycroft's for making my moving experience as easy as possible! Michelle in particular was great and dealt with me being a complete stress head in a calm, responsive and professional manner. I chose Bycroft's over other pushier local agents because of their reputation ...
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Comment on agent fees
Good
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“Excellent customer service...”

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May 02,2019
Minithumbup
Nick
By: 'C. Hughes'
May 02,2019
0 people found
this helpful
I recently completed a sale and a purchase of two properties with Bycroft, and I am really happy with the service that I received. I had regular communications with Michele, as well as Nick and Laura, all of whom are extremely professional and helpful. A ...
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Comment on agent fees
Fees are good.
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“Rental...”

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Apr 08,2019
Minithumbup
Michelle
By: 'Dick and Valerie Platt'
Apr 08,2019
0 people found
this helpful
Michele and the rest of Bycrofts staff were extremely efficient in reletting our house in a very short space of time. All our questions were answered and our house is being well cared for. Any requests we make are acted upon as per the request. ...
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Comment on agent fees
I imagine they are in line with the industry and we get good service for them.
Was this helpful? Yes

“A very professional and personal service...”

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Mar 26,2019
Minithumbup
Michele
By: 'Tony J'
Mar 26,2019
0 people found
this helpful
I found Bycroft, to be exceptionally professional, and would not hesitate to recommend their services. They kept me informed all the way through the sale, and were a pleasure to deal with....
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Comment on agent fees
I could not fault any part of the service I received, the whole experience was incredibly professional and friendly, I was kept informed at every stage, if I needed an estate agent in the future, I would definitely approach Bycroft again.
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“EXCELLENT CUSTOMER SERVICE...”

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Mar 20,2019
Minithumbup
Louise
Michelle
By: 'Pearcey'
Mar 20,2019
0 people found
this helpful
I have dealt with both Louise and Michele several times over the last 3 years whilst finding tenants for my property and found them to be nothing but professional, polite, informative and always willing to help. I would always recommend Bycrofts for letting purposes....
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Comment on agent fees
They are average fees but if they can save you money anytime they will do.
Was this helpful? Yes

“Letting...”

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Mar 18,2019
Minithumbup
By: 'Norman'
Mar 18,2019
0 people found
this helpful
I have used Bycrofts Letting for past 4.5 years. Always found then responsive and very professional. The staff know their business!...
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Comment on agent fees
Fees appear to be average
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“Excellent experience...”

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Mar 18,2019
Minithumbup
Michelle
Louise
By: 'Dale Thain'
Mar 18,2019
0 people found
this helpful
Just completed a 2 year rent through Bycrofts.Michelle and Louise have bent over backwards to make my first rental experience nothing but positive.i was blessed with an extremely good landlord.Any problems that occured were dealt with quickly and efficiently and repairs were undertaken ...
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Comment on agent fees
Agents fees are in line with other companies,but bycrofts works hard at dealing with maintenance issues very quickly and efficiently,so i feel the fees reflect the quality of service given
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“Super Agents in every respect...”

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Mar 12,2019
Minithumbup
By: 'Marie'
Mar 12,2019
0 people found
this helpful
I've usd Bycroft for both purchasing letting property in Great Yarmouth. Their service is spot on in every way. The staff are friendly and knowledgable and they always have time to answer questions, even when I really should have been able to work out the ...
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Comment on agent fees
We'd always like the fees to be lower, but I think the fees are fair for the service I get.
Was this helpful? Yes
By: Louise Dyer
Mar 13, 2019
View all comments (1)
Hi Marie. It is always been a pleasure acting for you both as a purchaser and a landlord. We are delighted that you have bought another property to our managed portfolio. Thank you! ...

“Thanks a bunch!...”

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Feb 20,2019
Minithumbup
Michelle
Louise
By: 'Ashley Petre'
Feb 20,2019
0 people found
this helpful
Very kind people, this was my first experience in letting, knocked at their door without having much knowledge of this letting process and both Michelle and Louise were very kind and helpful. Thanks a lot and would definitely recommend them to anyone!...
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By: Louise Dyer
Feb 20, 2019
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Thank you so much for taking the time to post such a lovely review Ashley, it is much appreciated! ...

“Professional Company...”

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Feb 06,2019
Minithumbup
Michelle
Louise
By: 'Simon'
Feb 06,2019
0 people found
this helpful
Firstly thank you for a great letting experience & I would like to say that all the staff I dealt with were very helpful and welcoming & because of this I would recommend Bycroft Lettings to anyone seeking a professional company to deal with....
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Was this helpful? Yes
By: Louise Dyer
Feb 20, 2019
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Thank you for your kind review Simon, we very much appreciate you taking the time to post it and would like to wish you all the best for the future! ...

“Superb communication...”

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Jan 09,2019
Minithumbup
By: 'Mana Housing Ltd'
Jan 09,2019
0 people found
this helpful
Michelle was always on top of the sale and did some chasing from Bycrofts side which made the sale / purchase a smooth transaction. Great service...
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“Fantastic Service...”

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Dec 18,2018
Minithumbup
By: 'LauraG'
Dec 18,2018
0 people found
this helpful
Absolutely love Michelle at Charles Bycrofts, I have dealt with her many times over the years and she has always been on the case, getting things moving and proactive. She's also a pleasure to deal with and I would highly recommend using Charles Bycroft and ...
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Comment on agent fees
Good
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“sale of 4 bed house...”

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Dec 17,2018
Minithumbup
Chris
By: 'mr bowles'
Dec 17,2018
0 people found
this helpful
Very professional and always tried to help which assisted greatly in pushing the sale through and would certainly use again....
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Comment on agent fees
good
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“It was the first property I have sold and they were so helpful and knowledgeable....”

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Dec 05,2018
Minithumbup
By: 'M powell'
Dec 05,2018
0 people found
this helpful
I would like to say a big thank you for your help selling my chalet in Hemesby. You have been extremely helpful from start to finish and I would certainly recommend you to anyone looking for an estate agent willing to go that extra mile ...
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Comment on agent fees
Good
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“Bycroft...”

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Nov 23,2018
Minithumbup
Louise
By: 'Nigel Glover'
Nov 23,2018
0 people found
this helpful
I cannot fault them at all, both the above ladies get 10/10 from me . In over 11 years of being a landlord, then selling the house and completing in under two months dealing with them has been a pleasure. Thanks to you both, and Bycrofts....
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Comment on agent fees
Very fair
Was this helpful? Yes

“Absolutely fantastic...”

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Nov 20,2018
Minithumbup
By: 'Mrs Edwina Johnson'
Nov 20,2018
0 people found
this helpful
Kept me informed weekly, very friendly team. Absolute delight to deal with. Answered all my questions. Very difficult sale personally but made easier with their professionalism. Would definitely use in the future and would advise others to use....
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Comment on agent fees
Very good
Was this helpful? Yes

“Super star 🌟🌟🌟...”

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Nov 20,2018
Minithumbup
By: 'David B'
Nov 20,2018
0 people found
this helpful
Michelle helped me stay calm and cool in the process of buying my dream house. Can't wait to pick the keys up tomorrow. Thanks a million xx...
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“Excellent Estate Agents...”

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Oct 23,2018
Minithumbup
By: 'Christina'
Oct 23,2018
0 people found
this helpful
Sold our house with these and they were very efficient and communicated well between myself and the buyers. The staff were polite, friendly and well organised. Would definitely recommend!...
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Comment on agent fees
Good
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By: Nick Burman
Oct 24, 2018
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Thank-you Christina, we appreciate your comments and your recommendation. All the best and thank-you again. ...

“Excellent communication...”

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Oct 15,2018
Minithumbup
By: 'Sarah (Leicester).'
Oct 15,2018
0 people found
this helpful
Throughout the experience of selling my property, I was kept updated on the progress being made. This staff member was always cheerful, courteous and helpful....
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Comment on agent fees
As expected
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“My Mum says Thank you...”

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Oct 11,2018
Minithumbup
By: 'Ken'
Oct 11,2018
0 people found
this helpful
Michelle has been very professional, extremely helpful and friendly, and has kept us informed throughout the whole process of selling my mothers property. Once again Michelle thank you....
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Comment on agent fees
Good
Was this helpful? Yes
By: Nick Burman
Oct 11, 2018
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Many thanks for your kind comments, Michelle prides herself on her professionalism and is pleased for you and your family. Thanks again. ...

“Very helpful and communicative...”

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Sep 23,2018
Minithumbup
By: 'Hayley Cornell'
Sep 23,2018
0 people found
this helpful
Very impressive by their work ethic, always avaliable to answer questions and queries. Friendly and helpful staff made the whole process easier and less stressful for us...
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By: Nick Burman
Sep 24, 2018
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Many thanks for your kind comments. We hope you are happy in your beautiful new home. ...
No image available Chris
(31)
No image available Michele
(54)
No image available Nick
(10)
No image available Louise
(11)
No image available Michelle
(14)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:25 PM 21/08/2018 by Laura Allerton

Awards won by Bycroft

Individual Branch Awards

Great Yarmouth, NR30


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