Services: Surveys
Would you recommend?: No
Postcode: ST15
Surveys
Postcode: ST15
1people found this helpful
I had a home buyers report done by Butters John Bee.Lots of problems I have found out since I have moved in none of the issues I have found are mentioned in report.Wont walk on pavement to see side of house will just ... read full review
Branch: Stoke on Trent, 2-6 Tontine Square
Services: Lettings (as a Tenant)
Rent PCM: £450 Would you recommend?: No
Postcode: ST36
Branch: Stoke on Trent, 2-6 Tontine Square
Lettings (as a Tenant)
Rent PCM: £450 Postcode: ST36
3people found this helpful
Absolutely awful! Within 24 hours of having the keys to our rented property the ceiling fell down in the master bedroom! BJB did nothing and left myself and my partner homeless over Christmas! It took them nearly 2 months to return our deposit... and they returned it ... read full review
Comment on agent fees
Quick enough to take the fees... 2 months to return them in INSTALLMENTS!!
Branch: Stoke on Trent, Lake View,
Festival Way
Services: Lettings (as a Tenant)
Rent PCM: £695 Would you recommend?: No
Postcode: ST5
Branch: Stoke on Trent, Lake View,
Festival Way
Lettings (as a Tenant)
Rent PCM: £695 Postcode: ST5
2people found this helpful
Shocking!! kicked our family out before xmas with no reason whatsoever, no help given, rude to us when we had done nothing wrong. we were perfect tenants! then they had the cheek to try fight us for the deposit. well unlucky as we rightly got ... read full review
Comment on agent fees
Disgusting how much we had to oay for fees for what we were told would be a long term property
Branch: Northwich, 52 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CW9
Branch: Northwich, 52 High Street
Sales (Prospective customer)
Postcode: CW9
2people found this helpful
Well I have to say despite a negative review here these guys did sell the house for the vendor but lost them a decent chunk of money in the process . Let me explain why I would not use these to sell my house. I telephoned ... read full review
“Very disappointing will never use them or recommend them...”
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1 Star Review
Nov 27,2018
By:
'Jamie'
Nov 27,2018
Branch: Stoke on Trent, Lake View,
Festival Way
Services: Lettings (as a Tenant)
Rent PCM: £495 Would you recommend?: No
Postcode: ST6
Branch: Stoke on Trent, Lake View,
Festival Way
Lettings (as a Tenant)
Rent PCM: £495 Postcode: ST6
2people found this helpful
Moved into my 1st apartment on a friday.on the sunday i had a nice fine posted threw.they did not tell me I needed a permit.apparently they do this quite often.great start to setting up home ..avoid avoid avoid.no help what ... read full review
Not impressed with Butters John Bee's lack of response to my request for my payment. Tenants moved in 13 days ago, so payment to us is over a week late. Contacted Butters John Bee's head office in Stoke and their letting manager in Crewe, but neither ... read full review
Branch: Sandbach, 27 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CW11
Branch: Sandbach, 27 High Street
Sales (Prospective customer)
Postcode: CW11
3people found this helpful
Have called and left messages but never get back to me, didn't inform me of a property that had been sold despite having a viewing booked for it.... read full review
Repeatedly called this agency regarding listings on their website, only to be told on each occasion the property in question has "just sold". The agency is either deliberately leaving listings live after sales have occurred or simply creating fake listings to generate enquiries.
Either way ... read full review
Branch: Northwich, 52 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SK10
Branch: Northwich, 52 High Street
Sales (Prospective customer)
Postcode: SK10
2people found this helpful
we arranged a valuation on the 4th may for the morning of the 11th of may. only to get a call from them at about 5pm the day before to say that the manager was out of town and could not make the appointment that ... read full review
“Arranged a viewing and knocked on the property 2 mins before ......”
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1 Star Review
Feb 25,2018
By:
'jcco90'
Feb 25,2018
Branch: Longton, 75 The Strand
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode: ST4
Branch: Longton, 75 The Strand
Sales (Prospective customer)
Postcode: ST4
3people found this helpful
Arranged a viewing and knocked on the property 2 mins before appointment but no answer. Called the office and was advised agent was coming. 10 mins later agent turns up said she was waiting inside and didn't hear the knock! No apologies and said if I want ... read full review
“Rang about an advertised property to rent. Luke said he ......”
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1 Star Review
Sep 26,2017
By:
'Tennent.'
Sep 26,2017
Branch: Wolverhampton, 80 Darlington Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: WV8
Branch: Wolverhampton, 80 Darlington Street
Lettings (Prospective customer)
Postcode: WV8
4people found this helpful
Rang about an advertised property to rent. Luke said he would speak to landlord & call me back. Heard nothing. Rang a week later, he was out of the office & would call me back. Still nothing.
Unprofessional. Same thing happened about 12 months ago.... read full review
Comment on agent fees
N/a
Would not want them as an agent if they can't communicate with people. Doesn't give you confidence in an agency.
“Worst letting agent ive ever dealt with, been renting for ......”
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1 Star Review
Aug 24,2017
By:
'james'
Aug 24,2017
Services: Lettings (as a Tenant)
Rent PCM: £850 Would you recommend?: No
Postcode: CW1
Lettings (as a Tenant)
Rent PCM: £850 Postcode: CW1
4people found this helpful
Worst letting agent ive ever dealt with, been renting for a few years, multiple issues with property (see film money pit), ignored problems reported on fixflo system. ignored emails, did not respond to telephone messages, took weeks to get problems resolved due to penny pinching ... read full review
Comment on agent fees
fees are not to bad but with a change in the law will make renting less costly for tenants.
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(2)
Totally agree with this staff are really rude, conastantly talk over you on the phone when trying to explain things, have got several things wrong with both of my contracts paying them for a service that isn't carried out correctly only bothered when money is involved with them. ...
“I would not recommend this estate agent at all. They ......”
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1 Star Review
Aug 17,2017
By:
'Wrong strategies & unproffessional'
Aug 17,2017
Branch: Congleton, 43 High Street
Services: Sales (Prospective customer)
Sold price: £125000 Would you recommend?: No
Postcode: CW12
Branch: Congleton, 43 High Street
Sales (Prospective customer)
Sold price: £125000 Postcode: CW12
5people found this helpful
I would not recommend this estate agent at all. They are not professional and play a game of 'bid war'. When I was interested in a property I was told for weeks that another buyer was interested and had an offer in the pipeline. Whilst ... read full review
“Disgusted I reported things never got done moved out accused ......”
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1 Star Review
Aug 06,2017
By:
'Angry customer'
Aug 06,2017
Branch: Sandbach, 27 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CW10
Branch: Sandbach, 27 High Street
Lettings (as a Tenant)
Postcode: CW10
3people found this helpful
Disgusted I reported things never got done moved out accused me of not paying rent i have it on my bank statement now my ex landlord is harassing me on Facebook after hunting me down so unprofessional !! If the harassment continues I will be taking ... read full review
“Absolutely disgusted with the service recieved, yes all seems to ......”
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1 Star Review
Aug 02,2017
By:
'Unhappy Landlord'
Aug 02,2017
Branch: Stoke on Trent, Lake View,
Festival Way
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: ST
Branch: Stoke on Trent, Lake View,
Festival Way
Lettings (as a Landlord)
Postcode: ST
4people found this helpful
Absolutely disgusted with the service recieved, yes all seems to be great when the rent paymemts are being made, but when a tenant goes a little bad, then this is when you realise how bad they are! Shocking, how many times we had to chase ... read full review
“Very poor. I am a first time buyer with a 25% ......”
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1 Star Review
Jun 13,2017
By:
'AmyN'
Jun 13,2017
Branch: Sandbach, 27 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CW2
Branch: Sandbach, 27 High Street
Sales (Prospective customer)
Postcode: CW2
6people found this helpful
Very poor. I am a first time buyer with a 25% deposit. I had made an offer on a house on field lane which was rejected by the vendor. I asked for the bottom line price so I could borrow the difference and buy the house. ... read full review
“Wouldn't use this company I tried to purchase garages at ......”
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1 Star Review
Apr 16,2017
By:
'Dave'
Apr 16,2017
Branch: Stoke on Trent, Lake View,
Festival Way
Services: Property Management
Would you recommend?: No
Postcode: ST58
Branch: Stoke on Trent, Lake View,
Festival Way
Property Management
Postcode: ST58
2people found this helpful
Wouldn't use this company I tried to purchase garages at an advertised price which didn't state guide price or offers in access but when they raised enough interest they decided to play potential buyers off against each other isn't this gusumping cut there nose off ... read full review
“Very good at chasing potential purchasers and booking in viewings (......”
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3 Star Review
Jan 05,2017
By:
'Lucy Ramsbottom'
Jan 05,2017
Branch: Northwich, 52 High Street
Services: Sales (as a Vendor)
Sold price: £187500 Would you recommend?: No
Postcode: CW9
Branch: Northwich, 52 High Street
Sales (as a Vendor)
Sold price: £187500 Postcode: CW9
2people found this helpful
Very good at chasing potential purchasers and booking in viewings (however we conducted all but 1 of the viewings).
Following offer accepted complete disinterest. We had to chase them to chase our buyers for news, we sorted out the moving day with our buyers directly, we ... read full review
“Terrible, flew around the house taking poor quality pictures on ......”
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1 Star Review
Sep 05,2016
By:
'Ddeen'
Sep 05,2016
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: TF42
Sales (as a Vendor)
Postcode: TF42
5people found this helpful
Terrible, flew around the house taking poor quality pictures on a point and press camera, managed to get 1 viewing in 6 weeks. We had little to no contact with the agent, overall I feel they just didn't try and just didn't care.... read full review
“Starts off with a great professional sales pitch and then ......”
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1 Star Review
Aug 23,2016
By:
'frustrated house seller'
Aug 23,2016
Branch: Congleton, 43 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: CW
Branch: Congleton, 43 High Street
Sales (as a Vendor)
Postcode: CW
9people found this helpful
Starts off with a great professional sales pitch and then its down hill from there! They don't contact you, you have to contact them for updates. They don't send any information re stats. They don't get sufficient information from the viewers (that's if you get ... read full review
Comment on agent fees
If they were proactive the fee would be appropriate. Because they just stick the properties on rightmove and do no pro active selling or negotiating whatsoever it is an unacceptable fee
View all comments
(1)
We've had similar from our own local branch ,they have sent inappropriate viewers,one of whom they knew to be a serial house viewer but still sent him and viewers who don't even want to live in our area so what's the point in sending them? In our opinion this is just lazy estate agency ...
“BJB have managed two properties for us over the last ......”
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5 Star Review
Jul 28,2016
By:
'Smith-Wilson'
Jul 28,2016
Branch: Stoke on Trent, Lake View,
Festival Way
Services: Lettings (as a Landlord)
Rent PCM: £395 Would you recommend?: Yes
Postcode: ST5
Branch: Stoke on Trent, Lake View,
Festival Way
Lettings (as a Landlord)
Rent PCM: £395 Postcode: ST5
0people found this helpful
BJB have managed two properties for us over the last few years and we have had excellent service from Aimee in particular but also the rest of her team as well. As new landlords we needed a lot of initial guidance and Aimee was able ... read full review
“I recently attempted to purchase a house through Laura at ......”
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5 Star Review
Jun 10,2016
By:
'Mark Lindsay'
Jun 10,2016
Branch: Newcastle under Lyme, 36 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: ST5
Branch: Newcastle under Lyme, 36 High Street
Sales (as a Buyer)
Postcode: ST5
0people found this helpful
I recently attempted to purchase a house through Laura at BJB Newcastle. Unfortunately this included an intermediary and a builder as it had been part-exchanged. even placing an offer with the vendor was difficult. Laura however was nothing short of excellent in the way she ... read full review
“I sold my House in Bradeley via Butters John Bee , ......”
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5 Star Review
May 31,2016
By:
'Rapidflex'
May 31,2016
Branch: Stoke on Trent, Warner Street
Services: Sales (as a Vendor)
Sold price: £120000 Would you recommend?: Yes
Postcode: ST6
Branch: Stoke on Trent, Warner Street
Sales (as a Vendor)
Sold price: £120000 Postcode: ST6
0people found this helpful
I sold my House in Bradeley via Butters John Bee , and I have only one word to say OUTSTANDING , they were very professional , friendly and kept me informed through the whole process of the selling . The people who purchased our house also were impressed by ... read full review
“I would like to thank Bradley at congleton butters John ......”
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5 Star Review
May 18,2016
By:
'Louise and warren'
May 18,2016
Branch: Congleton, 43 High Street
Services: Sales (as a Vendor)
Sold price: £210000 Would you recommend?: Yes
Postcode: ST8
Branch: Congleton, 43 High Street
Sales (as a Vendor)
Sold price: £210000 Postcode: ST8
0people found this helpful
I would like to thank Bradley at congleton butters John bee for all of his help,expertise, patience and friendly manner through my house sale recently. He always kept me fully informed of updates and worked extremely hard to sell our house and get the ... read full review
“We would like to thank Andy from Butter John Bee ......”
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5 Star Review
May 09,2016
By:
'Mr Mrs G Bate'
May 09,2016
Branch: Cannock, 23 Market Place
Services: Sales (as a Vendor)
Sold price: £85 Would you recommend?: Yes
Postcode: WS11
Branch: Cannock, 23 Market Place
Sales (as a Vendor)
Sold price: £85 Postcode: WS11
0people found this helpful
We would like to thank Andy from Butter John Bee in Cannock for all his help in the sale of our bungalow, nothing was too much trouble and any questions we had was soon answered thanks to Andy and everyone else involved in the sale, ... read full review
“Beth is now a victim of her own great customer ......”
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5 Star Review
Apr 19,2016
By:
'Ahmed Farooq'
Apr 19,2016
Branch: Stoke on Trent, Lake View,
Festival Way
Services: Lettings (as a Landlord)
Rent PCM: £675 Would you recommend?: Yes
Postcode: ST1
Branch: Stoke on Trent, Lake View,
Festival Way
Lettings (as a Landlord)
Rent PCM: £675 Postcode: ST1
0people found this helpful
Beth is now a victim of her own great customer service. As a landlord, I often have a number of queries such as maintance or finance.
I now use Beth as my go-to person with BJB to answer my queries, always professional, polite and speedy.... read full review
“As a landlord with a number of properties with this ......”
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5 Star Review
Mar 07,2016
By:
'landlord'
Mar 07,2016
Branch: Stoke on Trent, Lake View,
Festival Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: ST3
Branch: Stoke on Trent, Lake View,
Festival Way
Lettings (as a Landlord)
Postcode: ST3
2people found this helpful
As a landlord with a number of properties with this agent I am extremely happy with the level of service from Phil Webb and the team. Phil was and remains professional, knowledgeable and proactive in his approach working tirelessly to ensure the process runs efficiently. ... read full review
“Excellent service by some members of staff, Megan & Tracy in ......”
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5 Star Review
Feb 27,2016
By:
'Landlord'
Feb 27,2016
Branch: Stoke on Trent, Lake View,
Festival Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: ST7
Branch: Stoke on Trent, Lake View,
Festival Way
Lettings (as a Landlord)
Postcode: ST7
0people found this helpful
Excellent service by some members of staff, Megan & Tracy in particular, who do fantastic a job, constantly keeping you up to date with new tenancy applications & who are always on the ball.
Many Thanks... read full review
“The team at Butters John Bee were very professional and ......”
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5 Star Review
Feb 26,2016
By:
'Alex'
Feb 26,2016
Branch: Stoke on Trent, Lake View,
Festival Way
Services: Lettings (as a Tenant)
Rent PCM: £695 Would you recommend?: Yes
Postcode: ST6
Branch: Stoke on Trent, Lake View,
Festival Way
Lettings (as a Tenant)
Rent PCM: £695 Postcode: ST6
0people found this helpful
The team at Butters John Bee were very professional and enabled me to quickly find a property. Paul Smith visited the properties with me and stuck with my umming and arring for a couple of weeks. He also pushed forward to get first viewings on ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Best Letting Agent in ST1 
Best Letting Agent in Stoke on Trent 