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    Keith Parry
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    Jeremy Robinson
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265a Stoughton Road
01483 456656

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Nov 07,2013
Keith Parry
Jeremy Robinson
By: 'Kathy'
Nov 07,2013
1 people found
this helpful
We originally let our property for 2 years with Buttercup lettings and had to pay 8% commission on the whole 2 years\' rent plus vat at the start of the tenancy. The tenants then invoked the break clause and moved out after 6 months. Despite verbal assurances that we would be reimbursed 18 months\' commission, we have still not be repaid and have now started legal proceedings. In addition, in the 2 months since the tenants gave notice, the agents have not arranged one single showing of the house...
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What agent could do to change your mind?
Repaid the commission at the end of the tenancy, responded to all e mails and returned the keys to the property by post as promised.
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By: kp
Oct 15, 2015
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So many facts missing from this story Kathy. You agreed to pay this amount on the basis that there would be no further renewal fees. Furthermore you were advised that a credit of fees would be offered if you allowed us (along with other agents if you wished) to re-market during the two month notice period. You didn't. ...
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