Burnett Davies Lettings
4.2/5, 51 reviews
80% recommended
33% lettings valuation accuracy
86% lettings fee satisfaction
Established over 35 years, Burnett Davies Lettings offer a full property service from Let Only to Fully Managed. Our staff are highly experienced in the residential property industry and we pride ourselves in offering both landlords and tenants a professional, friendly and reliable service. Winners of the 2019 Best Letting Branch of ... show more Established over 35 years, Burnett Davies Lettings offer a full property service from Let Only to Fully Managed. Our staff are highly experienced in the residential property industry and we pride ourselves in offering both landlords and tenants a professional, friendly and reliable service. Winners of the 2019 Best Letting Branch of the year for CF62, Barry and Winners of the 2019 Best Overall Branch of the Year for CF62 and Barry.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 33% 86% £400 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 40 8 0 0 0 0 0 2
Areas covered
  • CF62
  • CF42
  • CF5
  • CF40
  • CF63
  • NP19
  • CF45
  • CF64
  • CF11
  • CF24
  • CF10
  • CF40
  • CF14
Address

17 High Street
Barry
South Glamorgan
CF62 7EA
01446 737255

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA RICS NALS NLA DPS TDS SAGEagent
Latest Properties

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“Super efficient agent...”

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Dec 08,2020
Minithumbup
By: 'Julie'
Dec 08,2020
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Alex has been amazing, found tenants within 5 days, he keeps me informed with a clear and direct communication. He deals with any issues promptly ensuring that both the tenants and I are happy. Such a relief to have a stress free rental, particularly as I ...
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“Lovely property, excellent service, Highly recommended...”

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Sep 07,2020
Minithumbup
By: 'Diana'
Sep 07,2020
0 people found
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Me and my partner just rented and moved in and we love the property. Communication with agents was on excellent level, and they all have been super helpful. Highly recommended...
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“Very quick responses and nothing is an issue.......”

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Sep 04,2020
Minithumbup
By: 'Lauren'
Sep 04,2020
0 people found
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Very quick responses and nothing is an issue. We had no problems with our move at all. We were able to move in less than a month....
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“Excellent, helpful, efficient and professiona......”

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Aug 25,2020
Minithumbup
By: 'Leanne'
Aug 25,2020
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Excellent, helpful, efficient and professional. Having been a tenant in a Burnett Davies property for the last 12 months, I have been very impressed!...
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“My partner and I rented from Burnet Davies fo......”

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Jul 26,2020
Minithumbup
By: 'sophielcotterill@gmail.com'
Jul 26,2020
0 people found
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My partner and I rented from Burnet Davies for 2 years and I cannot think of a single fault. Whenever we needed repairs or anything they would respond fast and send out the relevant people to help. The rent was well priced for the location and ...
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“Great service.. Very helpful with any questio......”

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Jul 16,2020
Minithumbup
By: 'Kelly'
Jul 16,2020
0 people found
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Great service.. Very helpful with any questions I had and always quick with responses. Process was quick and easy to complete....
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“We contacted Burnett Davies Lettings about a ......”

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Jul 02,2020
Minithumbup
By: 'Jeff'
Jul 02,2020
0 people found
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We contacted Burnett Davies Lettings about a property during the restictions put in place by the welsh assembly. As soon as the restrictions were lifted Isobel contacted us and we had a viewing. The process was all handled online and was relatively fast and painless. ...
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“Michelle was a great help and support on hand......”

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Jun 08,2020
Minithumbup
By: 'Taylor'
Jun 08,2020
0 people found
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Michelle was a great help and support on hand whenever I needed her! Amazing I would happily work with her again, I felt supported the whole way through! Thank you!!...
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“Michelle.... Superstar letting agent!...”

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Feb 03,2020
Minithumbup
By: 'DonnaLennox'
Feb 03,2020
0 people found
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Michelle is friendly, polite & professional. She made myself, my husband and my children feel relaxed & comfortable during our initial viewing of the property. During the application process Michelle kept us informed & up to date with how things were going and was our point of contact ...
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“Great service from start to finish. We were k......”

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Jan 30,2020
Minithumbup
By: 'Michael'
Jan 30,2020
0 people found
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Great service from start to finish. We were kept informed throughout the process and would definitely recommend Burnett Davies. Many thanks...
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“I cannot rate Burnett Davies Lettings highly ......”

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Jan 30,2020
Minithumbup
By: 'Chris'
Jan 30,2020
0 people found
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I cannot rate Burnett Davies Lettings highly enough, from moving up to Wales from the South East of England I was worried about how smoothly the process would be, being a first time tenant I was more nervous and apprehensive than most. My agent Michelle ...
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“Moved in Jan 19 and Jan 20 I'm still working ......”

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Jan 10,2020
Minithumbdown
By: 'Isabel'
Jan 10,2020
1 people found
this helpful
Moved in Jan 19 and Jan 20 I'm still working to get a proper current of water to my flat. A building converted into 4 flats and not fitting correct pipework to allow for proper supply to all flats. Have spoke with Welsh Water, where a senior business ...
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“can’t recommend enough!...”

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Jan 10,2020
Minithumbup
By: 'Chloe'
Jan 10,2020
0 people found
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From start to finish the process was really easy and any questions I had were answered promptly. Can’t recommend Michelle enough, really friendly and professional and the whole move went really smoothly. Thank you so much!...
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By: Michelle Barber
Jan 15, 2020
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Hi Chloe, thank you so much for taking the time to write this review. Your words are really appreciated and we are so happy you were pleased with your new home! Best wishes to you and your family, Michelle. ...

“Michelle was great throughout the whole proce......”

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Dec 10,2019
Minithumbup
By: 'Dean'
Dec 10,2019
0 people found
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Michelle was great throughout the whole process, helpful, knowledgeable and friendly. I would certainly recommend this service to others based on my experience....
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By: Dean Inker
Feb 12, 2020
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Please tell me this isn't supposed to be me? ...

“5 Stars is too little...”

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Nov 29,2019
Minithumbup
By: 'Alun'
Nov 29,2019
0 people found
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Right from the call to booking the viewing we knew that the experience would be great. The office assisted us with booking 2 appointments on the same day as we were travelling far for the viewings. The agent who met us was friendly and polite, explained ...
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“Amazing service. Friendly agent who was fast ......”

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Nov 29,2019
Minithumbup
By: 'Cherise'
Nov 29,2019
0 people found
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Amazing service. Friendly agent who was fast on responses and answering any questions we had. Michelle was extremely helpful and so wonderful! We got approved so quick and we're told the place is ours within days. Day of signing we were greeted by a friendly ...
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“Michelle was really professional and was in c......”

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Nov 29,2019
Minithumbup
By: 'Gareth'
Nov 29,2019
0 people found
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Michelle was really professional and was in constant contact with me through the whole process. Really easy to talk to and explained everything clearly :)...
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“I have had the best experience. Michelle is a......”

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Oct 23,2019
Minithumbup
By: 'Polina'
Oct 23,2019
0 people found
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I have had the best experience. Michelle is a lovely lady. Very helpful and prompt with response. I will highly recommend her services....
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“Couldn't have asked for better. From viewings......”

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Oct 17,2019
Minithumbup
By: 'Lauren'
Oct 17,2019
0 people found
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Couldn't have asked for better. From viewings to now living at the property, Michelle couldn't have done any more for us. It's been a slightly more complicated process than most moves but Michelle has kept us updated every step of the way and was always ...
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“We walked into Burnett Davies feeling defeate......”

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Oct 16,2019
Minithumbup
By: 'Louise'
Oct 16,2019
0 people found
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We walked into Burnett Davies feeling defeated after seeing 3 other estate agents in the area asking to view houses and being given only flats to look at as we are a young looking couple. We explained this to Michelle and immediately she was sympathetic, asked ...
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“Our first time In the private rental sector a......”

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Sep 04,2019
Minithumbup
By: 'Steven'
Sep 04,2019
0 people found
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Our first time In the private rental sector and we was lacking in references or guarantors Burnett Davies pushed boundaries and after numerous property viewings with other estate agents, being out of favour and pocket we now have a place to call home... Service in ...
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“Using Burnett Davies has been excellent from ......”

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Aug 13,2019
Minithumbup
By: 'Lauren'
Aug 13,2019
0 people found
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Using Burnett Davies has been excellent from start to finish, myself being a first time tenant and my partner previously renting it has been so easy and straight forward from viewing to paperwork. Michelle has been brilliant throughout and any questions we’ve had have ...
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“Moving in was so easy! I wasn’t able to be t......”

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Aug 03,2019
Minithumbup
By: 'Sophie'
Aug 03,2019
0 people found
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Moving in was so easy! I wasn’t able to be there to view the property or anything my partner was but Michelle was able to answer all our questions and was lovely! By far the best experience I’ve had, for someone who is ...
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“Efficient, pleasant and honest. Highly recommended....”

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Aug 02,2019
Minithumbup
By: 'David'
Aug 02,2019
1 people found
this helpful
Service was efficient, straightforward and honest throughout. Michelle was a pleasure to deal with and the transaction went through without any problem. Thankyou....
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“Fantastic Agency!...”

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Aug 02,2019
Minithumbup
By: 'Dominic'
Aug 02,2019
0 people found
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Michelle was fantastic to both myself and my partner. She ensured we secured the place we wanted before other people could look at it because she knew how perfect it was for us. Couldn’t be happier with the service from BD!...
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“Great Customer Service...”

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Jun 06,2019
Minithumbup
By: 'Conor'
Jun 06,2019
0 people found
this helpful
MIchelle was brilliant throughout the whole process, from viewing the house to handing us the keys. She was very flexible around our schedule and even rearranged her day to fit us in. She was very friendly and helpful and a pleasure to deal with throughout ...
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Comment on agent fees
Unaware of what Agent's fees are like in the area but they seemed a little steep compared to what I've paid previously
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By: Michelle Barber
Jun 06, 2019
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Thank you for your fantastic 5 star review Conor! It was a pleasure to have assist you with your move and I hope you have both settled in to your new home. Best wishes, Michelle. ...

“Michelle was fantastic, having not rented before I was worried about the whole prospect. Michelle put my mind at ease I was confident in everything...”

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Jun 03,2019
Minithumbup
By: 'Ceri'
Jun 03,2019
0 people found
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Michelle is a credit to the business. Dealing with her I felt full informed and supported throughout the whole process. Michelle is clearly a people person and has great empathy with peoples situations...
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Comment on agent fees
Good
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By: Michelle Barber
Jun 06, 2019
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Thank you for taking the time to write such a glowing 5 star review Ceri! It was an absolute pleasure to have assisted you and your family and I hope you have settled in to the house. Best wishes, Michelle. ...

“A lovely, pleasant experience....”

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May 14,2019
Minithumbup
By: 'Natasha'
May 14,2019
0 people found
this helpful
It was a very efficient and smooth process. Michelle was so lovely and answered all of the questions we had. She responded to all emails and enquiries very quickly and overall our experience for our first move couldn't of been any better!...
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Comment on agent fees
Good
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By: Sarah and josh
May 26, 2019
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Michelle was friendly and profession from the start considering we would not make our mind up about moving to a new area, We have been in our property 6 weeks and the customer service we have received from Burnett Davies is outstanding. The agents are friendly but still professional and helped with every question we have asked. Would highly recommend these guys as they will look after you and care! Xx ...

“Amazing service...”

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Apr 24,2019
Minithumbup
By: 'Josh'
Apr 24,2019
0 people found
this helpful
Michelle and team was absolutely amazing throughout the whole process, keeping us updated. A Genuine estate agents who care about tenants, Would 100000% recommend anybody to use these guys!!...
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Comment on agent fees
Good
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“Excellent agent!...”

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Mar 29,2019
Minithumbup
By: 'Anna'
Mar 29,2019
0 people found
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Michelle was enthusiastic, communicative, understanding and professional for the entire process. Nothing was too much trouble and we felt like the process was in very good hands. Thank you Michelle....
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Comment on agent fees
Very reasonable for the current market. One of the selling points of the property actually!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the event that you need to make a complaint about the service that Burnett Davies Lettings have offered or about any member of staff our complaints handling procedure is as follows:
Your complaint must be made in writing and should be addressed to Martyn Burnett and sent to our Cardiff Office at
21 Penlline Road, Whitchurch, Cardiff, CF14 2AA Tel No: (02920) 621162; Fax No: (02920) 621141 Email: martyn@burnettdavieslettings.co.uk
The complainant must include a written summary of the nature of the complaint. On receipt of the formal complaint you will receive a written response to the complaint within 14 working days. In the event that the above procedure fails to deal with the issues satisfactory then you have the right to refer the matter to an independent redress scheme. Details as follows:
Consumer redress scheme – Ombudsman Services: Property – PO Box 1021 Warrington WA4 9FE
Tel 0845 050 8181, fax 0845 051 1231, www.os-property.org, email: enquiries@os-property.org
Business redress scheme – RICS Dispute Resolution Service, Surveyor court, Westwood Way, Covenrty, CV4 8JE. Tel 020 7334 3806, fax 020 7334 3802, www.rics.org/drs , email: drs@rics.org
Last updated at 9:51 AM 04/03/2020 by Michelle Barber

Awards won by Burnett Davies Lettings

Individual Branch Awards

Barry, CF62


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