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    Louise Burnel
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    Mario Grochowiec
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    Luisa Burnel
We are an independent Estate Agent and Lettings Agency bringing a high level of both personal and professional service with experienced staff helping Landlords and Tenants alike in the process of renting a property. From the start of the process we are available to assist Landlords in the marketing and letting of the property to interviewed and referenced tenants.

Covering Hounslow Central, Hounslow East, Isleworth, Osterley, Heston, Cranford and the surrounding Heathrow area.

9 Red Lion Court Alexandra Road
Hounslow Central,Hounslow
Greater London
TW3 1JS
020 8570 7774

 
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Properties for sale
Properties for rent
Nov 02,2016
Minithumbup
By:
Nov 02,2016
2 people found
this helpful
As a young man starting out in a new city and looking to rent and later buy my first home, I had no contacts or anything to go on except the internet till I met Luisa at Burnel & Co . Luisa is smart, informative, professional, helpful and reliable. She answered all my questions throughout the process, helped me determine neighborhood, size, and price of home that best suited my needs. She gave great advice on strategy when I found the house I wanted. I am also proud to say that Luisa treats...
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Comment on agent fees
Great Fees!!
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Aug 17,2016
Minithumbup
By:
Aug 17,2016
4 people found
this helpful
This is a very professional agency. They look after my interests and at the same time they are fair to all concerned. I cannot find any fault from them. I would thoroughly recommend them to all landords, tenants and contractors....
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Comment on agent fees
Their fees are the same as everywhere else, but they provide an excellent customer service and earn their fees.
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Jul 18,2016
Minithumbup
By:
Jul 18,2016
8 people found
this helpful
I have used Burnel & Co since 2002 to rent my flats. They have been extremely efficient in placing good tenants in the flats. They carry out proper diligence against the tenants ensuring that they are able to meet financial obligations and are well suited to the property. One of the couples placed in one of the flats in 2003, are still there – that says it all! All staff members are very professional, friendly and helpful, always willing to go that extra mile. They offer an exceptional...
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Good
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May 18,2016
Minithumbup
By:
May 18,2016
11 people found
this helpful
Very friendly & warm, always glad to help. Great communication with all staff members. Very quick deposit refund. Definitely I would recommend them. We will miss all of you. Thank you guys for everything. Wish you all the best. Kindest regards, Ania & Adam...
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Dec 05,2015
Minithumbup
By:
Dec 05,2015
17 people found
this helpful
It was a chance meeting that brought me to Burnel Estate Agents in Hounslow. They helped me find Tenants for my property and when I was ready to sell, I used Burnel Estate Agents as sole agents for my property. Luisa and Mario were always helpful in giving me the right advice and helped me find a buyer. They responded within minutes of my calls and also found me a conveyance solicitor....
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Very cost effective.
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Aug 13,2015
Minithumbup
By:
Aug 13,2015
21 people found
this helpful
I have been a tenant of Burnel & Co since 2008 and have moved 3 times with them. They have been fantastic, very accommodating and understanding. Thank you for all your help over the years. Recommend to use as an Estate Agent. Catherine from TW2 & TW4...
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Aug 04,2015
Minithumbup
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Aug 04,2015
20 people found
this helpful
We have rented this property in Oct 2014 and Mario has been prompt in responding to any queries that needs attention overall staff are very friendly and helpful...
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I found their fees to be reasonable value for the hassle free service
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Jun 24,2015
Minithumbup
By:
Jun 24,2015
21 people found
this helpful
I rented a property from Burnel and Co. We stayed in the property for more than a year. Had a great experience with this company. Didnt have any issues and all and if any minor maintenance work was required it was immediately rectified. I didnt even need to call as on email was enough. Mario was Very very professional and extremely helpful. Unlike other companies in the UK they have refunded 100% of the deposit within just a few days of moving out. Excellent job and very well done....
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Mar 08,2015
Minithumbup
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Mar 08,2015
24 people found
this helpful
Excellent Support and customer care !!! I got the rental agreement in just a day, which is awesome. Thank you very much !! I would like to give 6 stars out of 5....
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Comment on agent fees
Fees could have been little lesser.
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Mar 07,2015
Minithumbup
By:
Mar 07,2015
24 people found
this helpful
Is been a pleasure to rent with Burnel and Co from the begining. Marios is very good as his job. From the begining we built a very good relation agent-tenant. I would highly recomend them again, and will definitly cooperate in the future....
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Dec 16,2014
Minithumbup
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Dec 16,2014
26 people found
this helpful
Appartment was had been painted, it had new carpet and I was also given new bed. Agreed Times were kept. Payments were processed in orderly Manner - and when I was late with my requests for deposit return and had trouble filling in the forms, I was both reminded and help By the agent. Excellent Service with only one minus, could not always reach immediately: brobably serving other customers as well :) ...and one more positive thing the appartment had drying washing machine which suited very well...
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Dec 11,2014
Minithumbup
By:
Dec 11,2014
27 people found
this helpful
Me and my wife used to live in a studio flat rented from that agency for about 2 years. During that time there was no problems at all with communications to agents or with resolving any issues. Mario always answers phone calls as well as gets all of the issues done quickly and efficiently. After moving out from a flat the money from the deposit was on our account in a week time. I truly recommend that agency for others. Thank you....
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Oct 03,2014
Minithumbup
By:
Oct 03,2014
28 people found
this helpful
I was renting flat managed by this agency for couple of months and I would strongly recommend them to any perspective new tenants. Mario was very nice and helpful. He was responding to any questions quickly and all the issues were perfectly addressed. I had no problems with getting my deposit back. My whole experience with them was very positive....
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Sep 08,2014
Minithumbup
By:
Sep 08,2014
27 people found
this helpful
I have dealt with this company for many years and I have never experienced any problem with them. They are straightforward, honest and reliable unlike others that we have experienced in this area. I would recommend them for their professional service....
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Jul 11,2014
Minithumbup
By:
Jul 11,2014
31 people found
this helpful
We have been dealing with Mario for over a year now. We have found him to be professional, kind, efficient and very helpful. His communication with us has been excellent. He always replies quickly to any requests and always keeps us informed. I cannot speak highly enough of him and I just wish other agents had his work ethic and people skills. I have recommended him to friends renting a property....
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May 21,2014
Minithumbup
By:
May 21,2014
31 people found
this helpful
My family and I have been using Burnel & Co agency services for the past 12 years and highly commend them on their outstanding service. They always find the most suitable tenants and provide an efficient service from start to finish including contracts and agreements, rent collecting and dealing with any problems. They are a reliable company and I can trust them to manage my properties with very little involvement from myself. We have not had any cause for concern in 12 years which speaks...
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Dec 11,2013
Minithumbup
By:
Dec 11,2013
34 people found
this helpful
I was renting flat managed by Burnel for over five years. During that time agency was responding promptly and fixing any problems in reasonable time. Staff was nice and helpful. Paperwork and bureaucracy limited to absolute minimum. Highly recommended....
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Nov 27,2013
Minithumbup
By:
Nov 27,2013
36 people found
this helpful
First class service, kind thoughtful in preparing my tenancy agreement had no problems getting my deposit back,...
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Nov 21,2013
Minithumbup
By:
Nov 21,2013
36 people found
this helpful
As a landlord I have had bad experiences with other letting agents in the area. I was introduced to Luisa at Burnel & Co. in 2002. Both Luisa and Mario are very professional in their attitude and have always found very good tenants for me and I have never voids between tenants. They are always extremely helpful and open in their dealings with me. I would recommend them to other landlords without hesitation....
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Nov 14,2013
Minithumbup
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Nov 14,2013
36 people found
this helpful
They have provided excellent service throughout the 3 years I have dealt with them. The staff is very co operative and helpful....
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Nov 06,2013
Minithumbup
By:
Nov 06,2013
37 people found
this helpful
Mario has been very professional in the way he had interacted with us. All issues raised were prompty addressed and the exit process was also well managed. I would highly recommend his services....
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Oct 18,2013
Minithumbup
By:
Oct 18,2013
38 people found
this helpful
Mario was very helpful, very quickly found a flat for me and done all the paperwork, highly recommending Burnel & Co , great customer service , happy with my experience of them ....
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May 30,2013
Minithumbup
By:
May 30,2013
40 people found
this helpful
We spent nearly 2 years at Olivia Court on Hanworth Road . We are very happy with the service from Mario. We can recomend Burnel & Co to any prospective new tenants....
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Feb 21,2013
Minithumbup
By:
Feb 21,2013
42 people found
this helpful
Mario did a great job on finding us a descent tenants. He helped in every aspect of the letting from beginning to the end and was very supportive. He valued our requirements . Highly recommended....
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Dec 17,2012
Minithumbup
By:
Dec 17,2012
43 people found
this helpful
We spent over three years at our flat and were very happy with the service from Mario. We can recomend Burnel & Co to any prospective new tenants. We were happy with our experience of them....
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Dec 08,2012
Minithumbup
By:
Dec 08,2012
42 people found
this helpful
I have been with Louise for 10 years now with two of my properties, had a bad experience with my previous letting agents. Great straight forward/friendly approach, always keeping me updated with latest developments with tenants/ change of tenants/contracts etc, payments are always on time, extremely happy with their service on the whole! keep it up! Pete...
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Oct 03,2011
Minithumbup
By:
Oct 03,2011
48 people found
this helpful
After I was posted back from London to the Southwest my wife and I interviewed a number of letting agents in the area and appointed Burnel to manage my flat in Isleworth in 1995. As we could not manage the property ourselves we required an agent that could run the property in our absence. We met with Louisa Burnel and was impressed by her straightforward approach and opinion based on her wide range of experience of letting in the area. The results speak for themselves:- Apart from one mo...
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Areas covered
  • TW3
  • TW4
  • TW5
  • TW1
  • TW7
  • TW8
  • TW13
  • TW14
  • TW10
  • TW2

NALS TPOS SAGEagent


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Agent Fees

Fees:
In addition to the fixed tenancy agreement charge of £150 per tenancy shown on the property details, there will be variable charges payable when an offer is agreed in principle:
• Referencing charge per applicant and / or guarantor:
Individual tenant £100
Company tenant £110
• Inventory check in costs £50 per tenancy (where applicable)
• A holding deposit of £500, which will be offset against the initial rental payment should the tenancy proceed.
Last updated at 10:22 AM 03/11/2016 by Sabeena Meer

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Last updated at 10:22 AM 03/11/2016 by Sabeena Meer
Louise Burnel - upload your photo Louise Burnel
1 reviews

About Louise No description set View full profile
Mario Grochowiec - no image available Mario Grochowiec
Lettings Negotiator
18 reviews

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Luisa Burnel - upload your photo Luisa Burnel
5 reviews

About Luisa No description set View full profile

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