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Burchell Edwards



Properties for Sale
Properties to Rent

“Deposit return...”

Feb 14,2019
Minithumbup
By: 'Lindsey'
Feb 14,2019
0 people found
this helpful
I had been trying to get my deposit back for a while and Bradley chased it for me. He always replied and resolved it quickly for me. I have dealt with various other people at Burchell Edwards and felt let down and ignored, Bradley has ...
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“Excellent Property Co-ordinator...”

Jan 28,2019
Minithumbup
By: 'Shuyin'
Jan 28,2019
0 people found
this helpful
Having let out my property with agent management for a few years, I was thinking whether it is time to manage it myself. Glad I didn't, my property co-ordinator David who started looking after my property in May 2018 has been absolutely fantastic. There have been ...
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Comment on agent fees
Fair
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“Relief...”

Jan 28,2019
Minithumbup
By: 'PatrickBrum'
Jan 28,2019
0 people found
this helpful
I work full time and also have buy to let property managed by Burchell Edwards. Bradley has helped me with his professional manner, understanding of tenants needs and my responsibilities as a landlord. He is very knowledgeable about the intricacies of managing tenants and my ...
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Comment on agent fees
Fair
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“Fail...”

Jan 21,2019
Minithumbdown
By: 'Stay away'
Jan 21,2019
1 people found
this helpful
Poor customer service, lack of listening skills, lack of communication skills, there to take your money only, they call them selves corporate, don't get if they understand the meaning....
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Comment on agent fees
Absolutely dreadful
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“Assist remove tennant...”

Jan 21,2019
Minithumbup
By: 'Martin Billingham'
Jan 21,2019
0 people found
this helpful
Emma has provided a first class service, prompt, polite and very knowledgable in all her emails, I am extremely happy with the service...
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Comment on agent fees
No fees as I'm a life time member
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“Excellent service!...”

Jan 03,2019
Minithumbup
By: 'AB'
Jan 03,2019
0 people found
this helpful
Luke handled my query in an absolutely outstanding manner represented the Burchell Edwards company in an excellent manor! His phone skills and problem solving skills are flawless!...
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Comment on agent fees
Fees were no
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“Time wasters...”

Dec 09,2018
Minithumbdown
By: 'Matt Owen'
Dec 09,2018
0 people found
this helpful
They have created irrelevant hurdles for me as a buyer. No other estates agent required physical presence for ID check and after such a fuss about making an appointment, which had held back my offer by a week, it was simply a photocopy - ridiculous! ...
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“Charlie Howe...”

Nov 29,2018
Minithumbup
By: 'Mr Smithen'
Nov 29,2018
0 people found
this helpful
Charlie has been brilliant, She gave me helpful advice of the best offers for me, and secured the an excellent deal for me, faster than i expected. Throughout the process, she kept me up to date with the progress of my application. Whenever i call ...
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Comment on agent fees
good
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“I'm very pleased with them, they provide great service...”

Nov 13,2018
Minithumbup
By: 'Tamas B'
Nov 13,2018
0 people found
this helpful
They helped us in everything so we are very pleased with the service they provided. Helpful and friendly people. I would highly recommend them....
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“Period of rental...”

Nov 12,2018
Minithumbup
By: 'Simon cooke'
Nov 12,2018
0 people found
this helpful
Whist we rented Paul was very professional and did his up most to ensure a good period of rental and at the end of the rental period Paul has made sure everything went smoothly.My wife and i are very happy with the service supplied...
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Comment on agent fees
Good
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“Awful Communication - Awful After Sales Service...”

Oct 24,2018
Minithumbdown
By: 'Chris W'
Oct 24,2018
0 people found
this helpful
These cowboys have cost me more than was agreed, have caused a great deal of inconvenience, and are dreadful at communication....
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Comment on agent fees
Agent fees differ from the quoted email
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“Excellent service...”

Oct 13,2018
Minithumbup
By: 'Coral'
Oct 13,2018
0 people found
this helpful
Bradley is an excellent communicator and has solved all my problems with my property he is very patient and positive...
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Comment on agent fees
I would prefer to pay less
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“from a grateful tenant...”

Sep 27,2018
Minithumbup
By: 'emma'
Sep 27,2018
0 people found
this helpful
Following an horrendous incident at my property Bradley helped to get everything sorted and back to normal. It was a stressful few months but Bradley was always calm, even when I had lost the plot! He dealt with all the workmen which made things easier ...
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“Unwavering support...”

Sep 13,2018
Minithumbup
By: 'Dave G'
Sep 13,2018
1 people found
this helpful
Just like to thank Bradley for all his help in sorting out the aftermath of having poor tenants. He remained unruffled and supportive despite my constant phone calls....
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“5 star estate agents...”

Sep 07,2018
Minithumbup
By: 'Tracy and buzz'
Sep 07,2018
0 people found
this helpful
Highly recomended. Helpful profrssinoal and very friendly!!! Would definately use them again. David helped us all the way through and any issues got sorted very promptly!!...
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Comment on agent fees
Good
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“End of tenancy...”

Aug 14,2018
Minithumbup
By: 'Victoria'
Aug 14,2018
0 people found
this helpful
After having a difficult time with the landlords Alex went up and above for us with ending our tenancy. Can't rate him enough!! Thank you Alex!...
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“Diligent and responsive...”

Aug 14,2018
Minithumbup
By: 'Sandra'
Aug 14,2018
0 people found
this helpful
As a landlord, I have had various dealings with a few members of Burchell Edwards staff. I would like to acknowledge the fact that Alexander Orme, the Property Co-ordinator at Gibralter House Burton on Trent is by far the most diligent, responsive and respectful of ...
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“Best Customer Service...”

Aug 03,2018
Minithumbup
By: 'Gail'
Aug 03,2018
0 people found
this helpful
I would like to express my gratitude to your staff member David Singh who has shown nothing but professionalism, politeness and always took the time to help with issues I had. Cannot fault his Customer Service which has been excellent throughout our correspondence. David is ...
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“Deposit Issues...”

Jul 21,2018
Minithumbup
By: 'Gareth Onions'
Jul 21,2018
0 people found
this helpful
Excellent service . Very helpful and proactive . Job sorted . Not sure why you need twenty words when it is apparent that the customer is happy ....
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“Excellent...”

Jul 12,2018
Minithumbup
By: 'Elaine Dods'
Jul 12,2018
0 people found
this helpful
Tabitha could not have been more helpful. Very friendly and quick to come back to you and nothing is too much trouble....
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“Top Class service...”

Jul 01,2018
Minithumbup
By: 'Steve'
Jul 01,2018
0 people found
this helpful
My first contact with Burchell Edwards was through Holly when she came to value my house. She is extremely professional, knowledgeable of the local market and gave me good advice and a valuation on my home which I had hoped to achieve. Once I had ...
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Comment on agent fees
Excellent value for money
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“Bradley Coxshall...”

Jun 28,2018
Minithumbup
By: 'john campbell'
Jun 28,2018
0 people found
this helpful
Very responsive and diligent throughout my experience with Bradley. Followed through on issues as and when they arose. Very polite on the phone....
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“Thank you...”

Jun 24,2018
Minithumbup
By: 'Rose'
Jun 24,2018
0 people found
this helpful
Thank you for all your hard work on my property recently with having to unfortunately vacate a property. it's greatly appreciated!...
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“poor service...”

Jun 14,2018
Minithumbdown
By: 'Diamond1'
Jun 14,2018
1 people found
this helpful
If you want a local helpful service, avoid. as soon as the property is let, you get diverted to the central office in Burton and have no idea who you need to deal with. If you send a message to the wrong person within the ...
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Comment on agent fees
High. I don't mind paying top end if you get a top end service. This isnt
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“Such helpful lovely people!...”

Jun 07,2018
Minithumbup
By: 'Laura Winson'
Jun 07,2018
0 people found
this helpful
Tabitha and Tara are two lovely ladies that went out of their way to help me, they stayed in contact called back when they said they would and we're just lovely and helpful every time I spoke to them. They made what could of been ...
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“Landlord Support...”

May 30,2018
Minithumbup
By: 'GMack'
May 30,2018
0 people found
this helpful
After several adverse property condition reports and associated damage, we decided to serve notice under Section 21 of the Housing act 1988. The support from Burchall Edwards and specifically David Singh, has been excellent in terms of communication, speed of response and coordination with 3rd parties - ...
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Comment on agent fees
respectable
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“I can't thank her enough!...”

May 16,2018
Minithumbup
By: 'T'
May 16,2018
0 people found
this helpful
Tara Shipley has been helpful from the beginning. We did encounter several issues with our landlady and she has assisted us with kindness and professionalism. She is very quick to respond, very knowledgeable and polite. She is a great asset to the organisation. Thanks again!...
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By: Fiona Prescott
May 30, 2018
View all comments (1)
Very unprofessional, poor services and a big 'rip off'. Calls are never returned. They lie about monthly checks and allow tenants to breach contract ie having pets in property, repainting walls, stealing items left in the property etc. Stay away from Burchell Edwards. Staff gets changed so often, this agent is a joke. ...

“Amazing agent...”

May 15,2018
Minithumbup
By: 'Tuhinur'
May 15,2018
1 people found
this helpful
Chelsea at Burchell Edwards was amazing finding me tenants she keepet me informed with all the viewing giving me updates on the viewing....
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Comment on agent fees
Found tenants under 2 weeks fantastic job Chelsea keep it up
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“Not happy...”

May 14,2018
Minithumbdown
By: 'Royr'
May 14,2018
1 people found
this helpful
I've been letting a property though Burchell Edwards for over a year now. I've never been happy with there service I've received, they never return calls, they don't do what they say they will. The format of their monthly statement is awful. And in my ...
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Comment on agent fees
They are higher then any other agent I use.
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“Excellent...”

May 02,2018
Minithumbup
By: 'Elaine Dods'
May 02,2018
0 people found
this helpful
Adeeba Asghar has always been very efficient and helpful with any of my requests and would always keep me informed....
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
145 14 182 21 8 11 3 7 12 27

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Burchell Edwards

Individual Branch Awards

Ilkeston, DE7

Burton-on-Trent, DE14

Awsworth, NG16

Ripley, DE5

Nottingham, NG15

Belper, DE56

Mansfield, NG18

Tamworth, B79

Birmingham, B23

Birmingham, B26


Belper
1-3 Bridge Street, Belper DE56 1AY
(31)
Burton On Trent
Britannia House Station Street, Burton-on-Trent DE14 1AN
(82)
Castle Bromwich
2-4 Hurst Lane, Birmingham B34 7HR
(8)
show all branches (15)
Eastwood Nottingham
134 Nottingham Road, Nottingham NG16 4GD
(35)
Erdington
Unit 3 Queens Court, Gravelly Hill, Birmingham B23 6BJ
(17)
Hucknall Nottingham
64 High Street, Nottingham NG15 7AX
(22)
Ilkeston
21 Bath Street, Ilkeston DE7 8AH
(47)
Leicester
22-24 Halford Street, Leicester LE1 1JB
(2)
Lichfield
34-36 Market Street, Lichfield WS13 6LH
(5)
Mansfield
12 Albert Street, Mansfield NG18 1EB
(56)
Ripley
4 Grosvenor Road, Ripley DE5 3JF
(49)
Sheldon
2208 Coventry Road, Birmingham B26 3JH
(18)
Shirley
183 Stratford Road, Solihull B90 3AU
(10)
Solihull
29 High Street, Solihull B91 3SN
(11)
Tamworth
1 Bolebridge Street, Tamworth B79 7PA
(12)


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