Burchell Edwards
4.2/5, 450 reviews
81% recommended
42% sales valuation accuracy
69% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 42% 69% £83,000 £427,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
151 15 185 24 9 11 7 7 14 27
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“I'm impressed with Birchell Edwards's entire ......”

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Jan 08,2021
Minithumbup
By: 'Milena'
Jan 08,2021
0 people found
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I'm impressed with Birchell Edwards's entire team, especially Laura Needham. She's a mortgage advisor. Whatever I say about her wasn't be enough. She is a great professional and extremely good person. At our first meeting, she made me feel calm and confident that everything would ...
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“My experience with Burchell Edwards has been ......”

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Dec 18,2020
Minithumbup
By: 'Marie'
Dec 18,2020
0 people found
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My experience with Burchell Edwards has been very positive. Laura in particular is a credit to your company. She went above and beyond, answering questions no matter how relevant they were. Her expertise and knowledge helped me make informed decisions regarding my purchase. I would ...
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“I had a great experience with Burchell Edward......”

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Nov 14,2020
Minithumbup
By: 'Darius'
Nov 14,2020
0 people found
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I had a great experience with Burchell Edwards agency it's a very good place if you are really interested to in buying or renting a property they are very trustful people and Katy Syborn is one of the agents which was helping me out with ...
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“Helpful...”

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Sep 01,2020
Minithumbup
By: 'Lucy'
Sep 01,2020
0 people found
this helpful
Jade was very helpful throughout the process and always polite. She informed us when she recieved any information and was happy to help with any paperwork sent from the solicitors....
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“Billie at birchwood Edwards Eastwood has been......”

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Aug 16,2020
Minithumbup
By: 'Catherine'
Aug 16,2020
0 people found
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Billie at birchwood Edwards Eastwood has been excellent,very helpful and effecient nothing was to much trouble thanks,I would highly recommend birchwood Edwards...
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“Liam Mann at Burchell Edwards Eastwood is sim......”

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Jun 24,2020
Minithumbup
By: 'Amanda'
Jun 24,2020
0 people found
this helpful
Liam Mann at Burchell Edwards Eastwood is simply fantastic. He explained all the options, went through providers, kept me up to date and even chased solicitors and other people in the chain. He is professional, helpful, supportive, and simply one of the best advisor. I ...
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“Property was filthy upon moving in. Repairs w......”

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Apr 06,2020
Minithumbdown
By: 'Alexander'
Apr 06,2020
0 people found
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Property was filthy upon moving in. Repairs were not carried out that were to make the property safe. Ie electric wires were exposed. Upon leaving during corona issue. They expected me to walk an hour to deliver keys as their current store on my doorstep ...
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“Zero stars is well deserved....AVOID!...”

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Oct 08,2019
Minithumbdown
By: 'Gemma'
Oct 08,2019
0 people found
this helpful
I had the misfortune of renting a property from Burchell Edwards Burton on Trent in April 2019 to May 2019. From start to finish the experience was one of the worst of my life. Upon receiving the keys the property was absolutely filthy - definitely not fit ...
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“Amazing experience from walking through the d......”

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Aug 16,2019
Minithumbup
By: 'Alastair'
Aug 16,2019
0 people found
this helpful
Amazing experience from walking through the door and agent dealing with the buying of the house Also mortgage adviser used amazing helping in smooth purchase have already recommended to others...
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“Alexander Orme...”

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Jul 02,2019
Minithumbdown
By: 'Philip'
Jul 02,2019
0 people found
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Alex always helpful and proffesional. Any issues communicated too me quickly and resolved well between us. Only reason im leaving Burchwell Edward's is couldn't find me a tenant unfortunately with the time i had. Gladly recommended Alex ....
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“always efficient...”

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May 29,2019
Minithumbup
By: 'CJ'
May 29,2019
0 people found
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Alex always kept me informed and updated, extremely efficient, I would recommend their service to all and everyone wherever you are...
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Comment on agent fees
you pay for what you get and I had peace of mind with Burchell Edwards looking after my property
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“Already written review...”

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May 24,2019
Minithumbup
By: 'E'
May 24,2019
0 people found
this helpful
I would like to draw your attention to Tara Shipley. In my opinion she is a valuable member of your team. I had already spoken to someone regarding £102 being put into my account. Nothing had been done , until I spoke to Tara, who chased the ...
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“DO NOT USE THIS AGENCY...”

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May 11,2019
Minithumbdown
By: 'Tenant'
May 11,2019
0 people found
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DO NOT USE! This agency was an absolute nightmare with rude staff members! We rented a property for 800pound a month and for what? Nothing. This agency will allow you to live in an un-safe property with ceilings falling through, black mould and without appliances ...
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Comment on agent fees
Bad
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“Rent Cllection to Managment Service...”

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May 08,2019
Minithumbup
By: 'RajiK'
May 08,2019
0 people found
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Previously I had a rent only collection agreement, however now I have moved the full management service, This is solely down to Paul. When my tenants were leaving my property it was unfortunate timing as my dad had just passed away. This was a very ...
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Comment on agent fees
Agents fees were as expected - good.
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“Excellent Service...”

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May 08,2019
Minithumbup
By: 'Ingrid'
May 08,2019
0 people found
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I am happy to say Thank you to Bradley for all his help. He always listened and took care of sorting out any issues or questions I had. Bradley is an excellent and highly recommended representative of this company. So, make sure you treat him ...
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Comment on agent fees
Good
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“Tara Shipley, customer service...”

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May 02,2019
Minithumbup
By: 'Geoffrey'
May 02,2019
0 people found
this helpful
Tara is pleasant and attentive. She listens and takes care to understand. Tara is a brilliant communicator, and follows up on any issue to ensure a satisfactory conclusion. Tara is an excellent representative of your organisation....
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Comment on agent fees
Not applicable
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“Very friendly and keen to help....”

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Apr 24,2019
Minithumbup
By: 'Becky'
Apr 24,2019
0 people found
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This is my first experience of letting my house. I found the team pleasant and approachable each time I went in the shop to see them....
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Comment on agent fees
I understand my tennants found the fees higher than other agents
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“Great...”

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Apr 23,2019
Minithumbup
By: 'Tammy'
Apr 23,2019
0 people found
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Alex has been a great help over the 12 months whilst I let out my property. I have always received a quick response from Alex, should I have a question. Alex has always been extremely helpful and I wish him all the best for the future....
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“Lettings...”

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Apr 13,2019
Minithumbup
By: 'Margaret'
Apr 13,2019
0 people found
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Yet again Emily and Katie have been very helpful in marketing my property for rent making the process stress free. They keep me updated with feedback from viewings and have never had any problems with the tenants they have recommended....
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Comment on agent fees
Fees ok
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“Very helpful, quick and informative...”

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Mar 13,2019
Minithumbup
By: 'Jenny'
Mar 13,2019
0 people found
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Bradley was brilliant, quick and very helpful. He kept me updated with what was going on with my deposit and did all he could to make it as smooth and quick as possible....
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“Deposit return...”

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Feb 14,2019
Minithumbup
By: 'Lindsey'
Feb 14,2019
0 people found
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I had been trying to get my deposit back for a while and Bradley chased it for me. He always replied and resolved it quickly for me. I have dealt with various other people at Burchell Edwards and felt let down and ignored, Bradley has ...
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“Excellent Property Co-ordinator...”

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Jan 28,2019
Minithumbup
By: 'Shuyin'
Jan 28,2019
0 people found
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Having let out my property with agent management for a few years, I was thinking whether it is time to manage it myself. Glad I didn't, my property co-ordinator David who started looking after my property in May 2018 has been absolutely fantastic. There have been ...
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Comment on agent fees
Fair
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“Relief...”

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Jan 28,2019
Minithumbup
By: 'PatrickBrum'
Jan 28,2019
0 people found
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I work full time and also have buy to let property managed by Burchell Edwards. Bradley has helped me with his professional manner, understanding of tenants needs and my responsibilities as a landlord. He is very knowledgeable about the intricacies of managing tenants and my ...
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Comment on agent fees
Fair
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“Fail...”

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Jan 21,2019
Minithumbdown
By: 'Stay'
Jan 21,2019
2 people found
this helpful
Poor customer service, lack of listening skills, lack of communication skills, there to take your money only, they call them selves corporate, don't get if they understand the meaning....
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Comment on agent fees
Absolutely dreadful
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“Assist remove tennant...”

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Jan 21,2019
Minithumbup
By: 'Martin'
Jan 21,2019
0 people found
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Emma has provided a first class service, prompt, polite and very knowledgable in all her emails, I am extremely happy with the service...
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Comment on agent fees
No fees as I'm a life time member
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“Excellent service!...”

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Jan 03,2019
Minithumbup
By: 'AB'
Jan 03,2019
0 people found
this helpful
Luke handled my query in an absolutely outstanding manner represented the Burchell Edwards company in an excellent manor! His phone skills and problem solving skills are flawless!...
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Comment on agent fees
Fees were no
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“Time wasters...”

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Dec 09,2018
Minithumbdown
By: 'Matt'
Dec 09,2018
1 people found
this helpful
They have created irrelevant hurdles for me as a buyer. No other estates agent required physical presence for ID check and after such a fuss about making an appointment, which had held back my offer by a week, it was simply a photocopy - ridiculous! ...
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“Charlie Howe...”

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Nov 29,2018
Minithumbup
By: 'Mr'
Nov 29,2018
0 people found
this helpful
Charlie has been brilliant, She gave me helpful advice of the best offers for me, and secured the an excellent deal for me, faster than i expected. Throughout the process, she kept me up to date with the progress of my application. Whenever i call ...
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Comment on agent fees
good
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“I'm very pleased with them, they provide great service...”

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Nov 13,2018
Minithumbup
By: 'Tamas'
Nov 13,2018
0 people found
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They helped us in everything so we are very pleased with the service they provided. Helpful and friendly people. I would highly recommend them....
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“Period of rental...”

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Nov 12,2018
Minithumbup
By: 'Simon'
Nov 12,2018
0 people found
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Whist we rented Paul was very professional and did his up most to ensure a good period of rental and at the end of the rental period Paul has made sure everything went smoothly.My wife and i are very happy with the service supplied...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Burchell Edwards

Individual Branch Awards

Burton-on-Trent, DE14

Ilkeston, DE7


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