5 Star Review
Dec 28,2020
By:
'kathryn'
Dec 28,2020
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: SK8
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: SK8
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I have recently taken a 12 month rental through Buckley Frayne. Chloe Jones was my contact and I found her to be professional, quick to respond to any queries raised, even when these were outside of her normal working hours and totally on the ball. I ...
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“Sabrina Benincasa has been really responsive ......”
5 Star Review
Dec 24,2020
By:
'Jawad Ali'
Dec 24,2020
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M4
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Postcode: M4
0
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Sabrina Benincasa has been really responsive and active throughout my moving in process and helped and guided me through. She is still helping and providing the positive support required. I spoke to Megan once, she was really jolly and helpful. Other Staff of Buckley Frayne ...
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5 Star Review
Dec 23,2020
By:
'Charlotte'
Dec 23,2020
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M30
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Postcode: M30
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Extremely happy with the service we received. Easy to contact and Samantha who dealt with us was so lovely and very helpful. Would definitely recommend and we are looking forward to moving into our new property :)...
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“Samantha was friendly, approachable and profe......”
5 Star Review
Dec 23,2020
By:
'Ashley'
Dec 23,2020
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: Yes
Postcode: M1
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £695
Postcode: M1
0
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Samantha was friendly, approachable and professional from the beginning. Me and my Wife are grateful for her help with our move into our first apartment. Thankyou.
Ashley & Violetta...
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“Megan was really helpful during the whole pro......”
5 Star Review
Nov 30,2020
By:
'Gloria'
Nov 30,2020
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M4
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Postcode: M4
0
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Megan was really helpful during the whole process and quick in every communication we had with her. Also she made it easy for us to rent the place even when being foreigner students....
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5 Star Review
Sep 18,2020
By:
'Saleh'
Sep 18,2020
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: Yes
Postcode: M1
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £925
Postcode: M1
0
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Having recently lived in a flat for 4 years with Buckley Frayne, I would definitely recommend!
Throughout the 4 years of my stay, they have sorted all problems I have encountered. The staff are very responsive & I have had Sabrina and Megan as my main points of ...
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“Super speedy and stress-free!...”
5 Star Review
Sep 14,2020
By:
'Melissa'
Sep 14,2020
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M3
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Postcode: M3
0
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It was such a pleasure renting a flat with Buckley Frayne - our year long tenancy was entirely stress-free thanks to them! Our main point of contact was Samantha and she was excellent at helping us resolve any issues and always super speedy at responding. ...
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“It was a pleasure to rent a house from Here a......”
5 Star Review
Jul 30,2020
By:
'Ollga'
Jul 30,2020
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: M27
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £550
Postcode: M27
0
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It was a pleasure to rent a house from Here and also pleasure to speak with Alix...I personally thank that girl for everything...everything was perfect..clean and in a very good position near the swinton center......
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“Stress free experience! Absolutely no issue......”
5 Star Review
Jul 13,2020
By:
'Leah'
Jul 13,2020
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £1275
Would you recommend?: Yes
Postcode: M5
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £1275
Postcode: M5
0
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Stress free experience!
Absolutely no issues with Buckley Frayne.
Our main communication was through Samantha - sales and letting and Stefan - checkout clerk and both parties were a pleasure to speak to, extremely efficient and we had all issues dealt with promptly with no ...
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5 Star Review
Feb 27,2020
By:
'Anwar'
Feb 27,2020
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: M4
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £950
Postcode: M4
0
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Everything was great, the location of the apartment near the center, is clean and has all the electrical services, the employee is very kind , helpful and understanding with us
Thank you...
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“Do not use if you are a tenant...”
2 Star Review
Apr 04,2019
By:
'Candice'
Apr 04,2019
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £895
Would you recommend?: No
Postcode: M47L
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £895
Postcode: M47L
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I would have put 5 stars before the end of the tenancy as everything went smoothly and I was all in all happy with the service provided until this:
⢠First bad experience: not being able to stay in the flat when my flatmate wanted to leave ...
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Comment on agent fees
Average
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“Buckley Frayne is such a refreshing change from the usual ......”
5 Star Review
Oct 17,2017
By:
'Laura'
Oct 17,2017
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M44
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Postcode: M44
0
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Buckley Frayne is such a refreshing change from the usual Manchester letting agents I have dealt with over the years. Their processes and procedures are swift and any issues are dealt with by the end of the day. The vacation process, which I have usually ...
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Comment on agent fees
Very reasonable compare to others.
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“Great experience. Used a few letting agents in the past ......”
5 Star Review
Sep 26,2017
By:
'Martin'
Sep 26,2017
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M1
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Postcode: M1
0
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Great experience. Used a few letting agents in the past not all of them particularly good. This was the best experience by far. Jessica was personable and made the experience very easy...
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Comment on agent fees
Can't recall what they were so I assume they were pretty standard
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“When moving into a property particularly one that is rented ......”
5 Star Review
Jun 16,2017
By:
'Maryam'
Jun 16,2017
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M80
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Postcode: M80
0
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When moving into a property particularly one that is rented there are always a few hiccups and issues due to the previous tenant. Similarly me and my husband faced these concerns however, Jessica our agent has dealt with ALL of our concerns efficiently and effectively. ...
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Comment on agent fees
The agent fees are worth the effort they put in.
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“I was really worried about renting a place in the ......”
5 Star Review
Feb 27,2017
By:
'Karolina'
Feb 27,2017
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: M5
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £500
Postcode: M5
0
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I was really worried about renting a place in the UK for the first time, especially after hearing various horror stories about all the ways estate agents can screw people over. After reading online reviews, I decided to go with Buckley Frayne - and have ...
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Comment on agent fees
Fees seem adequate to the excellent service I received. Also, I was very clearly told about all fees beforehand, no nasty surprises.
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“We spoke to Delennyk before the move, she was attentive ......”
5 Star Review
Jan 31,2017
By:
'Javaid86'
Jan 31,2017
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: M34
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £750
Postcode: M34
0
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We spoke to Delennyk before the move, she was attentive and answered any questions prior to moving in she answered. We had a few issues when we moved in, however these were fixed within a few days. Which is quite rare with estate agents as ...
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Comment on agent fees
Pretty standard agent fees.
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“After signing up for a tenancy with this estate agent, ......”
2 Star Review
Oct 13,2016
By:
'Unhappy'
Oct 13,2016
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £895
Would you recommend?: No
Postcode: M4
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £895
Postcode: M4
0
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After signing up for a tenancy with this estate agent, I would not recommend them to any prospective tenants.
Firstly at the signing, they did not have a card machine in branch and so we had to pay the fees in cash, with the nearest ...
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Comment on agent fees
Should not be so expensive, especially since they were very unhelpful if the person you usually speak to was not in work.
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“All style no substance best describes this agency both directors ......”
1 Star Review
Feb 05,2016
By:
'poor'
Feb 05,2016
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Landlord)
Rent PCM: £795
Would you recommend?: No
Postcode: M4
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Landlord)
Rent PCM: £795
Postcode: M4
2
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All style no substance best describes this agency both directors turned up for first meeting very impressive but downhill from there when I told them at the end of tenancy that I was puting property on another site as well instead of rising to the ...
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What agent could do to change your mind?
Standard fees after discounted period but did little to earn them
Attached Filesnbsp;
Comment on agent fees
Standard fees after discounted period but did little to earn them
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“I saw 3 different estate agents and I was impressed with ......”
5 Star Review
Oct 26,2015
By:
'Keith'
Oct 26,2015
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Sales (as a Vendor)
Sold price: £179950
Would you recommend?: Yes
Postcode: M4
Branch: Manchester, 6 - 14 Great Ancoats Street
Sales (as a Vendor)
Sold price: £179950
Postcode: M4
0
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I saw 3 different estate agents and I was impressed with Buckley Frayne's level of local knowledge and their approach to selling my property. Without 24 hours I had viewings and accepted a full asking price offer with 72 hours of listing with them.
The communication throughout the ...
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Comment on agent fees
The fees were up to 1.2% less than some of the competitors. At 0.95% they are very competitive
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“The experience we had with Buckley Frayne was excellent. We ......”
5 Star Review
Oct 21,2015
By:
'DWALKER'
Oct 21,2015
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: M1
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Landlord)
Rent PCM: £850
Postcode: M1
0
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The experience we had with Buckley Frayne was excellent. We had previously used another well-known agent in Manchester who had badly mis-managed our property so we were reticent on choosing another agent. The owners, Mark and Paul came to view our property and it was ...
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Comment on agent fees
The rates that BF charged were very reasonable and competitive.
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“Good service, responsible agents and speedy moving in process. When ......”
4 Star Review
Jul 17,2015
By:
'Mo'
Jul 17,2015
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: No
Postcode: M9
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £575
Postcode: M9
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Good service, responsible agents and speedy moving in process. When I requested for the toilet leaking and broken electric stove to be checked and fixed, I got a response immediately and waited a couple of days for them to be fixed. All our deposit were ...
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“We had a flat to sell in central Manchester and ......”
5 Star Review
May 20,2015
By:
'Chris'
May 20,2015
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Sales (as a Vendor)
Sold price: £125000
Would you recommend?: Yes
Postcode: M4
Branch: Manchester, 6 - 14 Great Ancoats Street
Sales (as a Vendor)
Sold price: £125000
Postcode: M4
0
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We had a flat to sell in central Manchester and received valuations from three local agents. We chose Buckley Frayne because they promised a personal service and because their stated policy was not to have loads of property for sale and therefore I would not ...
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“Buckley and Frayne are hands down the best estate agent ......”
5 Star Review
Apr 28,2015
By:
'Adam'
Apr 28,2015
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: M1
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £650
Postcode: M1
0
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Buckley and Frayne are hands down the best estate agent that I've dealt with in my 12 years of renting. They dealt with every enquiry and problem in a quick, professional and friendly manner.
Their communication was excellent. They were very understanding. And they genuinely seemed ...
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“Over the course of our three year tenancy we had ......”
5 Star Review
Apr 15,2015
By:
'Despina'
Apr 15,2015
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: Yes
Postcode: M1
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £695
Postcode: M1
0
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Over the course of our three year tenancy we had absolutely no issues with Buckley Frayne. They are very professional and the staff always willing to help out. We had some small issues with appliances that were instantly sorted out, even replaced within a day ...
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“A young estate agents and an overall poor experience from ......”
2 Star Review
Apr 01,2015
By:
'Rahul'
Apr 01,2015
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £780
Would you recommend?: No
Postcode: M4
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £780
Postcode: M4
2
people found
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A young estate agents and an overall poor experience from the beginning.
To begin with, when the property was viewed, we were assured it would have been cleaned. Then when asking for a confirmation about whether it had been cleaned, Paul Frayne responded with My ...
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What agent could do to change your mind?
They were fair.
Attached Filesnbsp;
Comment on agent fees
They were fair.
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“Nothing but great service from Buckley Frayne. Over the course ......”
5 Star Review
Mar 10,2015
By:
'James'
Mar 10,2015
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: Yes
Postcode: M3
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £625
Postcode: M3
0
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Nothing but great service from Buckley Frayne. Over the course of our three years renting from Buckley Frayne, in Manchester, we had a couple of minor issues with our apartment; a faulty extractor fan and a leaking window. In both instances, we reported the issues ...
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Comment on agent fees
very fair
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“Just recently left my tenancy with Buckley Frayne and have ......”
5 Star Review
Feb 17,2015
By:
'Francis'
Feb 17,2015
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: Yes
Postcode: M5
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £475
Postcode: M5
1
people found
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Just recently left my tenancy with Buckley Frayne and have to say they have dealt with me absolutely perfectly. Very prompt with email replies and I got my full deposit back with zero fuss. Couldn't recommend them highly enough....
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Comment on agent fees
Obviously with regard to the fees they are not pleasant at first with the initial months rent but in light of their service I have to say they are worth it.
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“Buckley Frayne became our agents half way through out tenancy. ......”
5 Star Review
Feb 11,2015
By:
'Helen'
Feb 11,2015
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: Yes
Postcode: M4
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £825
Postcode: M4
0
people found
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Buckley Frayne became our agents half way through out tenancy. From the outset you could tell they were confident in what they did and had a penchant for detail. The owners, Paul & Mark came round to introduce themselves, they left their details and we were ...
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“Excellent communication and rapid response to any queries raised. If ......”
5 Star Review
Feb 10,2015
By:
'Justin'
Feb 10,2015
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: M16
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £795
Postcode: M16
0
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Excellent communication and rapid response to any queries raised. If any appliances did not work, the call out of engineers or replacements were always above expected timescales. Very professional and friendly. Although we used Buckley Frayne as tenants, if I were a Landlord, I would ...
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“The agents at Buckley Frayne are efficient, helpful and reasonable. ......”
5 Star Review
Jan 30,2015
By:
'Buckley'
Jan 30,2015
Branch: Manchester, 6 - 14 Great Ancoats Street
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: M3
Branch: Manchester, 6 - 14 Great Ancoats Street
Lettings (as a Tenant)
Rent PCM: £650
Postcode: M3
0
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The agents at Buckley Frayne are efficient, helpful and reasonable. Unlike other agencies their clients come first and customer service is paramount. Renting in the city centre can be a stressful endeavour, however the staff at Buckley Frayne allow for a straight-forward and reliable service....
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