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    Gavin Bryan
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    Kamrul islam
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    Jamie
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    Jamie Gallagher
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    amit pandya
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    Mario osmani
Bryan Estates are a forward thinking, young, vibrant company providing a helpful professional approach for all your letting and property management requirements.

We pride ourselves on excellent service with a personal approach tailored to meet your property needs.

We focus on combining revolutionary technology, together with good old-fashioned customer service with a smile to gain results, no gimmicks involved.
Ombudsman

Please feel free to contact us, we will be happy to provide you with a v
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146 Balls Pond Road
London
Greater London
N1 4AD
020 7998 4788

 


Properties for sale
Properties for rent
Feb 06,2017
Minithumbup
By:
Feb 06,2017
Featured Review
0 people found
this helpful
I have lived in a property represented by Bryan Estates for nearly two years, and in that time have found them to be approachable, accessible and reliable. We recently had trouble with our heating in the flat meaning that we had no hot water or heating, which is hardly ideal during the Winter, and Bryan Estates had an engineer round within 24 hours to fix the issue. They are always accessible by phone and email, and genuinely seem to care about the service we receive and any issues are always ad...
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Was this helpful? Yes
Jan 30,2017
Minithumbup
By:
Jan 30,2017
Featured Review
0 people found
this helpful
Jamie is very professional and very responsive. I had a great experience with him. He has been very efficient, he was able to find a great tenant for my property in less than a week. Highly recommented...
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Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
Featured Review
0 people found
this helpful
Quick and very professional approach. Smooth and helpful dealings with landlord. Delivered tenants very quickly, as were promised. Explained the whole process with all necessary details....
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Comment on agent fees
Very expensive, but the only agent which delivered good tenants within three days
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
Featured Review
0 people found
this helpful
Maroi was very easy going and very helpful agent . He could talk you in a very good way of explanation in every details for you to understand everything about properties . Im very lucky to have dealt with mario .!...
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Comment on agent fees
Very good
Was this helpful? Yes
Jan 26,2017
Minithumbup
By:
Jan 26,2017
Featured Review
0 people found
this helpful
Very polite and courteous young man. Replying to emails and messages in a timely manner. Keeping you updated on the progress of any queries you might have. In other words - really professional with good customer service and people skills....
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Comment on agent fees
Fees are reasonable compared to other agencies trying to rip you off.
Was this helpful? Yes
Feb 13,2017
Minithumbdown
By:
Feb 13,2017
0 people found
this helpful
* generally has a polite tone and responds quickly to inquiries. However, we had a number of conflicts that could have been avoided or handled better. First, we were asked to pay the deposit and the first month's rent without reviewing the contract -- how can this even be legal? Second, he was pressuring us to sign a contract that contained a clause that would have put us in an extremely disadvantageous position. We offered him 3 options to work around this, but he yielded only after a stressful...
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Comment on agent fees
The fees were 1-week's rent. In general, I don't think this is a good practice because they leave the agent in a biased position when it comes to mediating rent negotiation.
Was this helpful? Yes
Jan 27,2017
Minithumbdown
By:
Jan 27,2017
0 people found
this helpful
Rating the team as a whole: started off well when trying to rent the property - were fast to profess documents etc. But the opposite has to be said when trying to do a tendency swap. We provided all information on the 16th of December and nothing was done until a few days before I was meant to move. The team seemed extremely disorganised and uncoordinated as no one seemed to know what was going on. The excuse was 'I don't use that email', yet someone else said to use it. Didn't seem to care less...
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Comment on agent fees
Too much
Was this helpful? Yes
By: Customer Services
Jan 31, 2017
View all comments (3)
Dear LewisC, As stated we have fully investigated this matter and believe our finding's to be correct. Should you wish you take this matter further please do so via our complaints procedure by contacting customerservices@bryanestates.co.uk Information on our complaints procedure can be found on our website www.bryanestates.co.uk Kind Regards Customer Services ...
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Fantastic service from start to finish with this company and Jamie. Helpful, honest and they went above and beyond to tailor to my needs. Would put this company towards anyone looking to rent a property. Their knowledge of residential lettings and the property portfolio was very impressive....
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Comment on agent fees
Fees are great as it's simple. No divided costs for different services, a one off price for all.
Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
A smart and tidy company to deal with. Thank you for all your help with the purchase of my first property. Looking forward to using you again, definitely my new preferred agent in the area....
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Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
I have used this company for the past 3 years to Let & Manage my property and they have always provided me with outstanding service. A personal thanks to my property manager Gavin who arranged an exceptional refurbishment of my property in between tenancies. A continued pleasure working with this company....
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Comment on agent fees
Very reasonable management fee's
Was this helpful? Yes
Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
Jamie was thoroughly professional and extremely affable. He assisted us in every step of the lease process and was very efficient and quick,...
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Was this helpful? Yes
Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
Fantastic service from the guys here at Bryan Estates, they provided me with tenants within 24 hours of putting my flat on the market whilst I had previously had it on the market with Foxtons for 3 weeks with no joy. They were super efficient and helpful every step of the way and even organised furniture at short notice....
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Comment on agent fees
Far cheaper than Foxton's but with a better service!
Was this helpful? Yes
Mar 01,2016
Minithumbup
By:
Mar 01,2016
0 people found
this helpful
Friendly, professional and helpful service. Jamie really listened to what we wanted from a property and was very informative and went out of his way to help. Top lad....
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Comment on agent fees
We didn't really shop around to much but they were a lot better than the 2 other agency fees we considered.
Was this helpful? Yes
Feb 11,2016
Minithumbdown
By:
Feb 11,2016
2 people found
this helpful
Probably the worst agent I've ever dealt with in London. Was talked into taking a 24 month lease against my better judgement and promised the flat would be professionally cleaned before move in - it wasn't and I moved in to other people's rubbish still in the bin and food in the fridge. I had to wait 4 days for the cleaner to come during which time the flat was inhabitable - when I asked for a refund in rent for those days I was practically laughed at. The washing machine needed an engineer bef...
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What agent could do to change your mind?
Bad
Attached Files
Comment on agent fees
Bad
Was this helpful? Yes
Dec 08,2015
Minithumbdown
By:
Dec 08,2015
3 people found
this helpful
Jamie was very polite and helpful when he showed us the apartment. He was also very professional and accessible even when I sent him a text later in the evening to agree on a time to sign the proposal to let. As soon as we paid the holding deposit his behavior changed completely. He was impolite, not responsive, and he insisted in not addressing both tenats in his emails despite the fact that we asked him to do so a coupe of times. He told us that the property was going to be professionally cl...
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What agent could do to change your mind?
Not the most expensive agent, but since he failed to compete the referencing on time and failed to deliver an accurate inventory, I am not sure how his fee is relevant
Attached Files
Comment on agent fees
Not the most expensive agent, but since he failed to compete the referencing on time and failed to deliver an accurate inventory, I am not sure how his fee is relevant
Was this helpful? Yes
Nov 05,2015
Minithumbup
By:
Nov 05,2015
1 people found
this helpful
Jamie contacted me through an advert I had placed in Gumtree. I had stated that I wished for no responses from agents as I was very disappointed with Savills the agent we had engaged previously and wanted to let the property myself. However Jamie's enthusiasm got the better of me and I agreed to him finding us tenants for our property. We expressly stated we wished for a 12 month contract with tenants as we are unsure whether we will return to the UK or not and wanted to leave that possibility o...
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Comment on agent fees
As above. Was disappointed with the 18 month contract and commission. Really wished for a 12 Month tenancy and commission.
Was this helpful? Yes
Nov 05,2015
Minithumbup
By:
Nov 05,2015
0 people found
this helpful
Jamie was efficient and effective and found us tenants quickly as requested. He wanted to let the flat for a longer period than we had required which resulted in us paying more commission upfront than we had wanted....
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Comment on agent fees
I think they were high for the area and as I said above we paid for longer than we wanted to. I know if the tenants leave at the break cause this will be returned
Was this helpful? Yes
Nov 02,2015
Minithumbup
By:
Nov 02,2015
0 people found
this helpful
This was our first time using an agent to let our property. Jamie was extremely helpful, informative, and most of all he is very personable and makes you feel at ease throughout the transaction. Given the fact that we were working in a very tight timeframe and I was moving out of the country, this was a very challenging transition - Jamie was extremely professional, accommodating and went over and above to ensure we got everything done on time. I would recommend Jamie to anyone looking to let a ...
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Was this helpful? Yes
Oct 12,2015
Minithumbup
By:
Oct 12,2015
0 people found
this helpful
Jamie was excellent in being supportive, informative and seeing everything through from meeting us, to finding tenants ( super speedy) and had a very warm , non-pushy , friendly manner. Couldn't recommend enough!...
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Was this helpful? Yes
Oct 08,2015
Minithumbup
By:
Oct 08,2015
0 people found
this helpful
I found the service excellent. Jamie in particular, was well mannered, personable and trustworthy. He was spot on with the valuation and the length of time would take to get in new tenants (very quick). I am very happy with the service and will use Bryan Estates in the future....
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Was this helpful? Yes
Oct 08,2015
Minithumbup
By:
Oct 08,2015
0 people found
this helpful
Jamie was extremely helpful in making our move into our new rental property as easy as possible. He was very good at answering his phone or getting back to me promptly after I left a message/ sent an email. We need more agents like Jamie who are super organised and efficient and who you don't have to constantly chase to get things done- thank you so much for your help....
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Was this helpful? Yes
Oct 07,2015
Minithumbup
By:
Oct 07,2015
0 people found
this helpful
We had been trying to find a flat for almost a month, with very little luck due to our varied timetables, so when I managed to get a viewing of our current flat, on my own, I was a little worried that it would go before my flatmates had a chance to see it. Jamie was very helpful in telling me that I could put down a deposit dependant on a second viewing, without having to risk any of that money if my flatmates didn't like the place. He was also very warm and willing to help, he understood when ...
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Comment on agent fees
Bryan estates have by far the best fees policy, providing a free check in, check out and inventory, as well as free background checks, all of which was provided with a smile and a keen willingness to help, unlike many other estate agents who often charge unreasonable sums for things like printing and signing the tenancy agreement.
Was this helpful? Yes
Oct 07,2015
Minithumbup
By:
Oct 07,2015
0 people found
this helpful
Jamie was very helpful in securing this property for us to move in very shortly afterwards first looking at the property....
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Comment on agent fees
The fees are pretty much the standard rate for any London estate agent.
Was this helpful? Yes
Oct 06,2015
Minithumbup
By:
Oct 06,2015
0 people found
this helpful
I found Jamie to be enthusiastic and determined. He made me feel extremely confident that tenants would be found in a very short time and he is a man of his word. The process was quick, clear and straight forward and I would not hesitate in using Bryant Estates again or recommending them to others....
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Was this helpful? Yes
Oct 06,2015
Minithumbup
By:
Oct 06,2015
0 people found
this helpful
Outstanding service from start to finish. Jamie is a fine ambassador for your company. Will certainly my look to use his services in the future....
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Was this helpful? Yes
May 21,2015
Minithumbup
By:
May 21,2015
0 people found
this helpful
I was absolutely overwhelmed with the professional service I received from Bryan Estates. They were quick, efficient and very friendly from start to finish and managed to secure me excellent tenants. I will be using them in the future for all my property services....
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Comment on agent fees
Very happy with their special reduced rates
Was this helpful? Yes
May 18,2015
Minithumbup
By:
May 18,2015
0 people found
this helpful
Jamie was extremely helpful from the beginning of our experience until the end. He went above and beyond to make this process as seamless as possible.... after all, we are paying clients. Jamie was extremely knowledgable about our prospective property and maintained a 6 star service attitude throughout our dealings with him. We've said it once, and we will say it again... Jamie is an asset to this company. Unfortunately I cannot say the same for Gavin, the owner of Bryan Estates. I was mainly ...
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Was this helpful? Yes
By: Customer Services
May 21, 2015
View all comments (1)
Dear Stephanie De Luca, Thank you for your review of Bryan Estates. We are pleased that you you was happy with the service that you received from Jamie however we are sorry to hear that you was not as happy with your dealings with the manager Gavin. We have reviewed your all your correspondence and can see that you was unhappy with your move in date being delayed due to insufficient references and monies being received by you and your partner. You was referred to the manager Gavin at your ...
Apr 23,2015
Minithumbup
By:
Apr 23,2015
0 people found
this helpful
Jamie was very accommodating and always available on the other end of the phone. He dealt with the whole process and any queries I had very quickly and efficiently....
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Was this helpful? Yes
Apr 22,2015
Minithumbdown
By:
Apr 22,2015
1 people found
this helpful
Bryan Estates contacted me after I advertised my flat on Gum Tree. Jamie Gallagher was my main point of contact throughout the process and very quick and helpful. At the point when I queried why I could not receive payment/monies due until after my tenant had moved in I was passed over to Gavin Bryan who I found to be extremely objectionable and rude....
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Was this helpful? Yes
By: Customer Services
Apr 22, 2015
View all comments (1)
Dear Sarah, Thank you for your review of Bryan Estates. We are please to hear that you was happy with the speed of the letting of your property, however we are sorry to hear that you was not entirely happy with the service you received. Our terms and conditions which you signed prior to the letting of your property state that monies are paid to you within 7 days of your tenant moving in. After signing our agreement and tenancy agreement you requested for monies to be deposited into you ...
Apr 15,2015
Minithumbup
By:
Apr 15,2015
0 people found
this helpful
Was a pleasure to deal with this company, they found us an amazing London home as we were relocating from the U.S. Such a lovely and warm team, and always made sure we're happy throughout the process....
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Was this helpful? Yes
Apr 14,2015
Minithumbup
By:
Apr 14,2015
0 people found
this helpful
It was absolute pleasure dealing with the team. They were very warm and friendly and secured us a beautiful London home from relocating from the U.S. We have had an amazing welcome to London thanks to Bryan Estates, thank you once again for all your help....
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Was this helpful? Yes
Apr 14,2015
Minithumbup
By:
Apr 14,2015
0 people found
this helpful
Best agent I have dealt with so far, I was very impressed from start to finish. A very friendly agent and stuck to his word....
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Was this helpful? Yes
Apr 14,2015
Minithumbup
By:
Apr 14,2015
0 people found
this helpful
As a landlord of many properties I have had many dealings with estate agencies which has not been to great. So when Bryan Estates approached me offering their letting services I was far from keen. But since giving them a try they have done nothing but exceed my expectations and have succesfuly let and mange my properties for the past 3 years. Thank you guys x...
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Was this helpful? Yes
Oct 22,2014
Minithumbup
By:
Oct 22,2014
0 people found
this helpful
Absolutely brilliant service from this team room start to finish. They were quick and efficient from start to finish and genuinely nice people. They have restored my faith in Estates agents and will use them for all my future property dealings....
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Was this helpful? Yes
Oct 10,2014
Minithumbdown
By:
Oct 10,2014
5 people found
this helpful
Very friendly and quick service until they take your money. Didn't manage basic requirements such as arranging an inventory. After taking their admin fee they wouldn't even respond to me without threat of court action. After their eventual response was to blame everything on the landlord and take no responsibility for their complete lack of service or professional diligence. They won't tell you this (although they are required to). If you have a complaint, Bryan Estates are a member of the P...
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What agent could do to change your mind?
I would avoid doing business with them again at all costs.
Attached Files
Was this helpful? Yes
By: Customer Services
Oct 10, 2014
View all comments (1)
Dear Sir, We are sorry you were unhappy with our response to your complaint. As explained to you personally, in writing and at the court hearing (which was dismissed), your complaints are related to issues with your landlord. As Bryan Estates do not manage the property you are living in we are unable to assist you. As advised to you by us and the Judge at the court hearing, you must take any issues up with your landlord. Bryan Estates were not responsible for arranging the inventory, ...
Areas covered
  • N1
  • N19
  • N4
  • NW1
  • N5
  • NW5
  • N7
  • N8
  • N16
  • E8
  • E5
  • E2
  • E9

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 3 22 6 0 1 1 0 2 6

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Agent Fees

Should you decide to rent a property through Bryan Estates, the following tenant administration fee will be payable:

A Fee equivalent to one weeks rent of the proposed property inclusive of VAT, to cover referencing, credit checks, preparation of tenancy agreement and Inventory where applicable.

This fee covers all tenants moving into the proposed property.

For more information please contact the letting office.
Last updated at 1:54 PM 06/09/2016 by Gavin

Complaints Procedure

Please visit:-

http://www.bryanestates.co.uk/site/go/contactUs
Last updated at 1:54 PM 06/09/2016 by Gavin

Awards won by Bryan Estates

Individual Branch Awards

Gavin Bryan - upload your photo Gavin Bryan
12 reviews

About Gavin No description set View full profile
Kamrul islam - upload your photo Kamrul islam
0 reviews

About Kamrul No description set View full profile
Jamie  - upload your photo Jamie
3 reviews

About Jamie No description set View full profile
Jamie Gallagher - no image available Jamie Gallagher
Senior Lettings Consultant
19 reviews

About Jamie No description set View full profile
amit pandya - no image available amit pandya
lettings neg
0 reviews

About amit No description set View full profile
Mario osmani - upload your photo Mario osmani
1 reviews

About Mario No description set View full profile


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