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Bryan Estates are a forward thinking, young, vibrant company providing a helpful professional approach for all your letting and property management requirements.

We pride ourselves on excellent service with a personal approach tailored to meet your property needs.

We focus on combining revolutionary technology, together with good old-fashioned customer service with a smile to gain results, no gimmicks involved.
Ombudsman

Please feel free to contact us, we will be happy to provide you with a v
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146 Balls Pond Road
London
Greater London
N1 4AD
020 7998 4788

 
Properties for sale
Properties for rent
Apr 19,2017
Minithumbup
Jamie Gallagher
By:
Apr 19,2017
0 people found
this helpful
Jamie was very professional, polite and helpful in answering any questions I had. Emails were also replied to promptly by him....
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Apr 14,2017
Minithumbup
Jamie Gallagher
By:
Apr 14,2017
0 people found
this helpful
Jamie was always and still is readily available and happy to help. I am very pleased with the services he provided and would definitely work with him again in the future....
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Comment on agent fees
Not so much the agent fee but the cost of rent guarantee ins I feel was very high in comparison to another company I've personally use before.
Was this helpful? Yes
Apr 13,2017
Minithumbup
Jamie Gallagher
By:
Apr 13,2017
0 people found
this helpful
Jamie provided great customer service throughout the entire process. Despite the move in taking longer than originally anticipated, Jamie was very patient and communicative, providing guidance throughout the process....
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Apr 03,2017
Minithumbup
Jamie Gallagher
By:
Apr 03,2017
0 people found
this helpful
Jamie was very helpful and filled the flat very quickly from his instruction. He took time to explain the contract and ensure that both parties (landlord and tenant) were happy....
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Apr 03,2017
Minithumbup
Jamie Gallagher
By:
Apr 03,2017
0 people found
this helpful
Jamie from Bryan Estates made finding a home for me and my friends a very smooth process. Jamie contacted me after I enquired after a property and proceeded to take us around to view a number of different properties before we selected the one we loved. We were advised that we had secured the property overnight and then it was just a matter of filing out the paper work. Everything was finalised in a week and we moved in the next weekend....
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Comment on agent fees
This was my first lease in the UK but from what I've read, the agent's fee were no more than is standard for setting up a new lease.
Was this helpful? Yes
Apr 01,2017
Minithumbup
Jamie Gallagher
By:
Apr 01,2017
0 people found
this helpful
Jamie has been a pleasure and really helped ease the nightmare of moving. We found him to be professional and polite at all times and I would have no hesitation in recommending him as a reputable agent....
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Comment on agent fees
Agents fees were fair considering how simple the process was.
Was this helpful? Yes
Mar 30,2017
Minithumbup
Jamie
By:
Mar 30,2017
0 people found
this helpful
Jamie is a good agent as he is always very helpful and responsive. He also helped to secure quotes for flat repairs. Thank you....
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Mar 29,2017
Minithumbup
Gavin Bryan
Jamie
By:
Mar 29,2017
0 people found
this helpful
Brilliant service from Gavin and Jamie, kind, proffesional and extremly efficient. Found tenants within days. Really enjoyed dealing with them....
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Mar 28,2017
Minithumbup
Jamie Gallagher
By:
Mar 28,2017
0 people found
this helpful
Jamie was super helpful! He managed to fully provide me with all of the details of the flat even though I was all the way in Brussels. He even took time to show me the flat via facetime! The process was smooth and easy thanks to Jamie and we now have an amazing flat!...
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Comment on agent fees
Great at responding and is always available!
Was this helpful? Yes
Mar 16,2017
Minithumbdown
Jamie
Gavin Bryan
By:
Mar 16,2017
2 people found
this helpful
Initially very good, eagerly and responsive. Found us decent tenants. Beware! Seems they stay in business (re. Let only service) by getting their fee of 7% + VAT for 2 years which is not clear in the contracts and they aren't willing/or able to prove that it says this in any 'signed' contract, hence they leave you feeling duped, as the agent we dealt with assured us that he would only take his fee for one year. It's a shame they ended up being so dishonest. There seem to be VERSIONS of the c...
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By: Customer Services
Mar 24, 2017
View all comments (1)
Dear Customer, We provide all landlords with a copy of our terms and conditions prior to any letting, the fee and term is clearly stated 'in bold' on page 1 which is directly below the signature box where you would have signed. In addition to this we also provide landlord with a confirmation to let document which contains the full information of the agreed letting offer including the term and financial information of the letting. This is also agreed upon by a signature by the landlord. Yo ...
Mar 10,2017
Minithumbup
Jamie Gallagher
By:
Mar 10,2017
0 people found
this helpful
Many thanks to Jamie for managing the flat we are renting. The service was perfect all along the process from the first visit of the flat to the tenancy agreement contract and after. Very kind, polite and efficient, he was always available for us. We recommend Jamie and the agency. Again, thank you for all....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 06,2017
Minithumbup
Gavin Bryan
By:
Mar 06,2017
0 people found
this helpful
A massive thanks to Gavin for managing the purchase of our flat. Perfect service from start to finish, very knowledgeable, polite and efficient. Kept us updated every step of the way and was always available to answer our 100's of questions lol. Will happily be recommending for the future....
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Feb 13,2017
Minithumbdown
By:
Feb 13,2017
2 people found
this helpful
* generally has a polite tone and responds quickly to inquiries. However, we had a number of conflicts that could have been avoided or handled better. First, we were asked to pay the deposit and the first month's rent without reviewing the contract -- how can this even be legal? Second, he was pressuring us to sign a contract that contained a clause that would have put us in an extremely disadvantageous position. We offered him 3 options to work around this, but he yielded only after a stressful...
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Comment on agent fees
The fees were 1-week's rent. In general, I don't think this is a good practice because they leave the agent in a biased position when it comes to mediating rent negotiation.
Was this helpful? Yes
Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
this helpful
I have lived in a property represented by Bryan Estates for nearly two years, and in that time have found them to be approachable, accessible and reliable. We recently had trouble with our heating in the flat meaning that we had no hot water or heating, which is hardly ideal during the Winter, and Bryan Estates had an engineer round within 24 hours to fix the issue. They are always accessible by phone and email, and genuinely seem to care about the service we receive and any issues are always ad...
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Jan 30,2017
Minithumbup
Jamie Gallagher
By:
Jan 30,2017
0 people found
this helpful
Jamie is very professional and very responsive. I had a great experience with him. He has been very efficient, he was able to find a great tenant for my property in less than a week. Highly recommented...
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Jan 27,2017
Minithumbup
By:
Jan 27,2017
0 people found
this helpful
Quick and very professional approach. Smooth and helpful dealings with landlord. Delivered tenants very quickly, as were promised. Explained the whole process with all necessary details....
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Comment on agent fees
Very expensive, but the only agent which delivered good tenants within three days
Was this helpful? Yes
Jan 27,2017
Minithumbup
Mario osmani
By:
Jan 27,2017
0 people found
this helpful
Maroi was very easy going and very helpful agent . He could talk you in a very good way of explanation in every details for you to understand everything about properties . Im very lucky to have dealt with mario .!...
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Comment on agent fees
Very good
Was this helpful? Yes
Jan 27,2017
Minithumbdown
By:
Jan 27,2017
1 people found
this helpful
Rating the team as a whole: started off well when trying to rent the property - were fast to profess documents etc. But the opposite has to be said when trying to do a tendency swap. We provided all information on the 16th of December and nothing was done until a few days before I was meant to move. The team seemed extremely disorganised and uncoordinated as no one seemed to know what was going on. The excuse was 'I don't use that email', yet someone else said to use it. Didn't seem to care less...
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Comment on agent fees
Too much
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By: Customer Services
Jan 31, 2017
View all comments (3)
Dear LewisC, As stated we have fully investigated this matter and believe our finding's to be correct. Should you wish you take this matter further please do so via our complaints procedure by contacting customerservices@bryanestates.co.uk Information on our complaints procedure can be found on our website www.bryanestates.co.uk Kind Regards Customer Services ...
Jan 26,2017
Minithumbup
Jamie Gallagher
By:
Jan 26,2017
0 people found
this helpful
Very polite and courteous young man. Replying to emails and messages in a timely manner. Keeping you updated on the progress of any queries you might have. In other words - really professional with good customer service and people skills....
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Comment on agent fees
Fees are reasonable compared to other agencies trying to rip you off.
Was this helpful? Yes
Nov 29,2016
Minithumbup
Jamie Gallagher
By:
Nov 29,2016
0 people found
this helpful
Fantastic service from start to finish with this company and Jamie. Helpful, honest and they went above and beyond to tailor to my needs. Would put this company towards anyone looking to rent a property. Their knowledge of residential lettings and the property portfolio was very impressive....
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Comment on agent fees
Fees are great as it's simple. No divided costs for different services, a one off price for all.
Was this helpful? Yes
Nov 09,2016
Minithumbup
Gavin Bryan
By:
Nov 09,2016
0 people found
this helpful
A smart and tidy company to deal with. Thank you for all your help with the purchase of my first property. Looking forward to using you again, definitely my new preferred agent in the area....
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Nov 09,2016
Minithumbup
Gavin Bryan
By:
Nov 09,2016
0 people found
this helpful
I have used this company for the past 3 years to Let & Manage my property and they have always provided me with outstanding service. A personal thanks to my property manager Gavin who arranged an exceptional refurbishment of my property in between tenancies. A continued pleasure working with this company....
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Comment on agent fees
Very reasonable management fee's
Was this helpful? Yes
Sep 06,2016
Minithumbup
Jamie Gallagher
By:
Sep 06,2016
0 people found
this helpful
Jamie was thoroughly professional and extremely affable. He assisted us in every step of the lease process and was very efficient and quick,...
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Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
Fantastic service from the guys here at Bryan Estates, they provided me with tenants within 24 hours of putting my flat on the market whilst I had previously had it on the market with Foxtons for 3 weeks with no joy. They were super efficient and helpful every step of the way and even organised furniture at short notice....
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Comment on agent fees
Far cheaper than Foxton's but with a better service!
Was this helpful? Yes
Mar 01,2016
Minithumbup
Jamie Gallagher
By:
Mar 01,2016
0 people found
this helpful
Friendly, professional and helpful service. Jamie really listened to what we wanted from a property and was very informative and went out of his way to help. Top lad....
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Comment on agent fees
We didn't really shop around to much but they were a lot better than the 2 other agency fees we considered.
Was this helpful? Yes
Feb 11,2016
Minithumbdown
By:
Feb 11,2016
3 people found
this helpful
Probably the worst agent I've ever dealt with in London. Was talked into taking a 24 month lease against my better judgement and promised the flat would be professionally cleaned before move in - it wasn't and I moved in to other people's rubbish still in the bin and food in the fridge. I had to wait 4 days for the cleaner to come during which time the flat was inhabitable - when I asked for a refund in rent for those days I was practically laughed at. The washing machine needed an engineer bef...
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What agent could do to change your mind?
Bad
Attached Files
Comment on agent fees
Bad
Was this helpful? Yes
Dec 08,2015
Minithumbdown
Jamie Gallagher
By:
Dec 08,2015
4 people found
this helpful
Jamie was very polite and helpful when he showed us the apartment. He was also very professional and accessible even when I sent him a text later in the evening to agree on a time to sign the proposal to let. As soon as we paid the holding deposit his behavior changed completely. He was impolite, not responsive, and he insisted in not addressing both tenats in his emails despite the fact that we asked him to do so a coupe of times. He told us that the property was going to be professionally cl...
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What agent could do to change your mind?
Not the most expensive agent, but since he failed to compete the referencing on time and failed to deliver an accurate inventory, I am not sure how his fee is relevant
Attached Files
Comment on agent fees
Not the most expensive agent, but since he failed to compete the referencing on time and failed to deliver an accurate inventory, I am not sure how his fee is relevant
Was this helpful? Yes
Nov 05,2015
Minithumbup
Jamie Gallagher
By:
Nov 05,2015
1 people found
this helpful
Jamie contacted me through an advert I had placed in Gumtree. I had stated that I wished for no responses from agents as I was very disappointed with Savills the agent we had engaged previously and wanted to let the property myself. However Jamie's enthusiasm got the better of me and I agreed to him finding us tenants for our property. We expressly stated we wished for a 12 month contract with tenants as we are unsure whether we will return to the UK or not and wanted to leave that possibility o...
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Comment on agent fees
As above. Was disappointed with the 18 month contract and commission. Really wished for a 12 Month tenancy and commission.
Was this helpful? Yes
Nov 05,2015
Minithumbup
Jamie Gallagher
By:
Nov 05,2015
0 people found
this helpful
Jamie was efficient and effective and found us tenants quickly as requested. He wanted to let the flat for a longer period than we had required which resulted in us paying more commission upfront than we had wanted....
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Comment on agent fees
I think they were high for the area and as I said above we paid for longer than we wanted to. I know if the tenants leave at the break cause this will be returned
Was this helpful? Yes
Nov 02,2015
Minithumbup
Jamie Gallagher
By:
Nov 02,2015
0 people found
this helpful
This was our first time using an agent to let our property. Jamie was extremely helpful, informative, and most of all he is very personable and makes you feel at ease throughout the transaction. Given the fact that we were working in a very tight timeframe and I was moving out of the country, this was a very challenging transition - Jamie was extremely professional, accommodating and went over and above to ensure we got everything done on time. I would recommend Jamie to anyone looking to let a ...
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Was this helpful? Yes
Areas covered
  • N1
  • N19
  • N4
  • NW1
  • N5
  • NW5
  • N7
  • N8
  • N16
  • E8
  • E5
  • E2
  • E9

NALS UKALA TPOS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
21 4 27 6 0 1 2 0 2 6

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Agent Fees

Should you decide to rent a property through Bryan Estates, the following tenant administration fee will be payable:

A Fee equivalent to one weeks rent of the proposed property inclusive of VAT, to cover referencing, credit checks, preparation of tenancy agreement and Inventory where applicable.

This fee covers all tenants moving into the proposed property.

For more information please contact the letting office.
Last updated at 1:54 PM 06/09/2016 by Gavin

Complaints Procedure

Please visit:-

http://www.bryanestates.co.uk/site/go/contactUs
Last updated at 1:54 PM 06/09/2016 by Gavin

Awards won by Bryan Estates

Individual Branch Awards

Gavin Bryan - upload your photo Gavin Bryan
15 reviews

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Kamrul islam - upload your photo Kamrul islam
0 reviews

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Jamie  - upload your photo Jamie
6 reviews

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Jamie Gallagher - no image available Jamie Gallagher
Senior Lettings Consultant
27 reviews

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amit pandya - no image available amit pandya
lettings neg
0 reviews

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Mario osmani - upload your photo Mario osmani
1 reviews

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