Brown & Cockerill Estate Agents
4.9/5, 227 reviews
97% recommended
98% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
95% lettings fee satisfaction



Property Features

Since 1996, Brown & Cockerill Estate Agents have been building a reputation as one of the most highly regarded independent estate agents in Rugby, Warwickshire. We firmly believe in the traditional values of client care, and pride ourselves on offering an honest and professional service, delivered by friendly and experienced staff.We ... show more Since 1996, Brown & Cockerill Estate Agents have been building a reputation as one of the most highly regarded independent estate agents in Rugby, Warwickshire. We firmly believe in the traditional values of client care, and pride ourselves on offering an honest and professional service, delivered by friendly and experienced staff.

We promise to listen closely to your needs and requirements and have a genuine commitment to building lasting relationships. The breadth of our services combined with our wealth of experience and detailed knowledge of the local market ensures we deliver a high level of customer service to all clients.

When you deal with Brown & Cockerill, you can rest assured that you are in safe hands. Our fully trained staff are licenced members of the National Association of Estate Agents, Association of Residential Letting Agents and members of the Property Ombudsman Scheme.

To find out more why not pop into our town centre office and let us introduce ourselves in person?

We will work hard to ensure your experience of selling, buying, letting or renting with Brown & Cockerill, is as enjoyable and stress-free as possible.
Brown & Cockerill

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 97% £22,500 £3,850,000
Lettings 100% 95% £500 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 7 2 132 3 66 0 5 1
Areas covered
  • CV21
  • CV22
  • CV23
  • NN6
Address

12 Regent Street
Rugby
Warwickshire
CV21 2QF
01788 551111

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network Move With Us
Images & Videos

“We've already moved out of the area, so I wanted ......”

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Mar 05,2018
Minithumbup
Aaron
By: 'luci'
Mar 05,2018
0 people found
this helpful
We've already moved out of the area, so I wanted an agent I could be confident with to help us with the sale. I chose Brown & Cockerill after a positive experience with their property management team for rentals. Aaron was brilliant from start to finish ...
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“Paul was very helpful and gave an immediate response to ......”

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Feb 14,2018
Minithumbup
Paul
By: 'Doris'
Feb 14,2018
0 people found
this helpful
Paul was very helpful and gave an immediate response to our many requests. We were regularly updated with the progress of our sale and the progress with the lower chain. Well done...
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Comment on agent fees
We thought that the fees were below normal fees and acceptable.
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“We were extremely happy with the service that we received ......”

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Jan 27,2018
Minithumbup
Aaron
By: 'ET'
Jan 27,2018
0 people found
this helpful
We were extremely happy with the service that we received from Aaron and the team at Brown and Cockerill during the sale of our house. Aaron was extremely good at keeping us up to date on the process and we found him to be very ...
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“Very happy with the service I received from Mandy and ......”

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Jan 24,2018
Minithumbup
Mandy
By: 'Robert.F'
Jan 24,2018
0 people found
this helpful
Very happy with the service I received from Mandy and Aaron. I am very pleased with their professionalism and how quickly things have come to a good end. Thank you again....
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Comment on agent fees
Good
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“I would like to say a big thank you to ......”

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Jan 18,2018
Minithumbup
Aaron
Mandy
By: 'Gary'
Jan 18,2018
0 people found
this helpful
I would like to say a big thank you to both Mandy and Aaron for all of the help and guidance given during the entire selling process. I found them to be extremely professional and knowledgeable during the process and with a totally “can do” ...
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Comment on agent fees
I found that I received a level of service I would have expected to pay more for.
Was this helpful? Yes
By: Carl Watts (Managing Director)
Jan 18, 2018
View all comments (1)
Thank you for your kind comments and constructive feedback. It is always nice for the team to receive acknowledgement for their hard work. Much appreciated. ...

“Very pleased with the service we received from Paul and ......”

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Jan 16,2018
Minithumbup
Paul
Aaron
By: 'Elaine'
Jan 16,2018
1 people found
this helpful
Very pleased with the service we received from Paul and Aaron as well as their colleagues Mandy and Carl. We always felt as if every member of staff was working to help us achieve a sale and are delighted with the end result....
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Comment on agent fees
Good
Was this helpful? Yes
By: Carl Watts (Managing Director)
Jan 16, 2018
View all comments (1)
Thank you for your feedback and kind comments Elaine. It was a pleasure to help with your move and am delighted to hear you have been happy with our service. Thank you once again. ...

“Aaron made the purchase of our new house a breeze ......”

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Jan 15,2018
Minithumbup
Aaron
By: 'Megan'
Jan 15,2018
0 people found
this helpful
Aaron made the purchase of our new house a breeze after having a house purchase fall through with a different sale agent . He made it a stress free transaction and nothing was too much to ask excellent customer care ....
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“The service we received from Aaron and the team throughout ......”

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Jan 12,2018
Minithumbup
Aaron
By: 'Glen'
Jan 12,2018
0 people found
this helpful
The service we received from Aaron and the team throughout our sale & purchase was excellent. Purchasing a new build property, we were under pressure to exchange as quickly as possible, and they managed to get us there within 6 weeks of us selling our property. We ...
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: Carl Watts
Jan 12, 2018
View all comments (1)
Thank you for your positive feedback. I am delighted to hear that you have been pleased with our service and trust that you will both make your new house a home very soon and have many happy years there. Best wishes and kindest regards - Carl Watts (Managing Director) ...

“Aaron was the member of staff who sold us the ......”

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Dec 04,2017
Minithumbdown
Aaron
Mandy
By: 'mamamoggy'
Dec 04,2017
0 people found
this helpful
Aaron was the member of staff who sold us the new house and Mandy came round and put our old house on the market. Aaron got us a good price for our old house too - when it sold. We had regular updates and throughout ...
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“Excellent service from Paul and the team, under what turned ......”

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Nov 21,2017
Minithumbup
Paul
Aaron
By: 'Sean'
Nov 21,2017
0 people found
this helpful
Excellent service from Paul and the team, under what turned out to be very challenging circumstances. Despite the hurdles during the sales process, Paul and Aaron managed to keep the sale on track, and the sale completed in the end. A big thanks to both ...
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Comment on agent fees
Fair
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“I found that all the agents were friendly, helpful and ......”

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Oct 28,2017
Minithumbup
By: 'Jill'
Oct 28,2017
0 people found
this helpful
I found that all the agents were friendly, helpful and informative, and responded quickly to any enquiries I had. Special thanks to Aaron, Paul and Mandy who I had the most contact with....
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Comment on agent fees
Good
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“This was our first time we were doing the whole ......”

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Sep 21,2017
Minithumbup
Aaron
By: 'Anna'
Sep 21,2017
0 people found
this helpful
This was our first time we were doing the whole procedure, from the beginning Aaron has been very helpful very professional he explained what I've needed to do in every stage.I will be using his services again in the future....
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“Aaron was truly outstanding in keeping me informed at each ......”

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Sep 21,2017
Minithumbup
Aaron
By: 'M'
Sep 21,2017
0 people found
this helpful
Aaron was truly outstanding in keeping me informed at each stage of the proceedings and put me at ease throughout the process. I always received a quick response to all my queries. He is very courteous and has a very mature attitude in dealing with ...
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“Aaron was friendly and helpful throughout the whole process. He ......”

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Sep 11,2017
Minithumbup
Aaron
By: 'Paula'
Sep 11,2017
0 people found
this helpful
Aaron was friendly and helpful throughout the whole process. He has an honest and open approach and was very supportive....
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Comment on agent fees
N/A
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“Aaron was friendly and helpful throughout the whole process. He ......”

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Sep 11,2017
Minithumbup
Aaron
By: 'Paula'
Sep 11,2017
0 people found
this helpful
Aaron was friendly and helpful throughout the whole process. He has an honest and open approach and was very supportive....
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Comment on agent fees
N/A
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“Very professional service from Paul at Brown & Cockerill, easy to ......”

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Sep 06,2017
Minithumbup
Paul
By: 'Lewis'
Sep 06,2017
1 people found
this helpful
Very professional service from Paul at Brown & Cockerill, easy to get hold of when needed assistance with the purchase of my property. Would recommend Brown & Cockerill without a doubt....
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“I am extremely happy with the service provided by Mandy ......”

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Sep 06,2017
Minithumbup
Mandy
Aaron
By: 'Wendy'
Sep 06,2017
0 people found
this helpful
I am extremely happy with the service provided by Mandy and Aaron during the sale process of my mother's property. From our first enquiry to instruction for sale, viewing arrangements, detailed feedback and completion the service was friendly, approachable, professional and efficient. At all times ...
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Comment on agent fees
Excellent. Clearly explained at initial enquiry and even though instruction was some months later the fees were as discussed.
Was this helpful? Yes

“Popular property with a lot of interest. fair and honest ......”

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Sep 06,2017
Minithumbup
Paul
By: 'maxine'
Sep 06,2017
1 people found
this helpful
Popular property with a lot of interest. fair and honest approach to the offers and subsequent acceptance of my offer. Pleasant and professional to deal with...
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Comment on agent fees
No fees incurred, I was the purchaser not the vendor
Was this helpful? Yes

“WE found Mandy Bourchier was an extremely helpful and honest ......”

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Sep 05,2017
Minithumbup
Mandy
By: 'A'
Sep 05,2017
1 people found
this helpful
WE found Mandy Bourchier was an extremely helpful and honest and knowledgeable person in her advice to us as well as a personable lady. Although we did not sell through her in the end we wish we had contacted her first, We would not hesitate ...
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Comment on agent fees
Very reasonable and competative.
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“The service provided by the whole team of staff member ......”

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Aug 08,2017
Minithumbup
Paul
By: 'Mr'
Aug 08,2017
1 people found
this helpful
The service provided by the whole team of staff member was very professional and efficent. I would highly recommend them to others looking to buy or sale a property....
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“I have recently had fantastic service from Mandy and Carl ......”

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Jul 26,2017
Minithumbup
Mandy
Carl Watts M.N.A.E.A.
By: 'Jenna'
Jul 26,2017
1 people found
this helpful
I have recently had fantastic service from Mandy and Carl in the sale of my property. I couldn't have asked for any more from an estate agent....
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“Aaron was friendly and helpful throughout the whole process, from ......”

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Jul 25,2017
Minithumbup
Aaron
By: 'Lee'
Jul 25,2017
1 people found
this helpful
Aaron was friendly and helpful throughout the whole process, from viewing the property, to purchase completion. He answered every inquiry made on the purchase when asked quickly and professionally, he is a great credit to the Brown & Cockerill team....
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Comment on agent fees
N/A
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“Aaron's open and transparent approach to the process enabled our ......”

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Jul 07,2017
Minithumbup
Aaron
By: 'Chris'
Jul 07,2017
0 people found
this helpful
Aaron's open and transparent approach to the process enabled our purchase to get off to a flying start. His knowledge on property and his advice towards our survey results enabled us to tackle the purchase in the most efficient way possible. His constant communication and ...
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Comment on agent fees
N/A
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“Fantastic service! Paul kept us fully informed the whole way ......”

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Jul 06,2017
Minithumbup
Paul
By: 'Sarah'
Jul 06,2017
1 people found
this helpful
Fantastic service! Paul kept us fully informed the whole way through our purchase, he was professional, with excellent communication skills, honest & reliable. He would get back to us the same day if we contacted him with a query. He enabled us to have a very ...
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Comment on agent fees
NA
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“We used Brown & Cockerill to sell our house and were ......”

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Jun 16,2017
Minithumbup
Aaron
By: 'Rebecca'
Jun 16,2017
0 people found
this helpful
We used Brown & Cockerill to sell our house and were very pleased with the service from the valuation all the way through to exchange of contracts. Aaron was very professional throughout the whole process, communication was of a high standard and we were updated on ...
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Comment on agent fees
Good
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“I used Brown and Cockerill first as Letting Agents and ......”

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Jun 11,2017
Minithumbup
Aaron
Matthew Sweet M.A.R.L.A
By: 'Marcus'
Jun 11,2017
0 people found
this helpful
I used Brown and Cockerill first as Letting Agents and then to sell my property. With regards to the Letting form the outset Matthew Sweet, Andrew Bewick and team were very professional and kept me updated on every step from finding suitable tenants to keeping ...
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Comment on agent fees
Very reasonable fees. They tell you exactly what your getting with no hidden extras.
Was this helpful? Yes
By: Matthew Sweet
Jun 13, 2017
View all comments (1)
Hi Marcus. Do apprecaite the kind and honest review which I'm sure potential clients will benefit from in the future. Kind regards, Matthew ...

“From the beginning of buying the property Aaron has been ......”

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Jun 08,2017
Minithumbup
Aaron
By: 'Becky'
Jun 08,2017
0 people found
this helpful
From the beginning of buying the property Aaron has been very helpful and professional at every stage, with it being my first property he has taken the time to explain what is going on and explained what I've needed to do. I felt in very ...
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“Paul is a 5 star Agent! The Real Deal! Very Professional ,......”

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Jun 07,2017
Minithumbup
Paul
By: 'Stewart'
Jun 07,2017
0 people found
this helpful
Paul is a 5 star Agent! The Real Deal! Very Professional ,Knowledgable and punctilious from viewing to completion when buying our new house.Always kept well informed on progress Again Many Thanks....
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“Aaron is a professional and transparent property sales negotiator. We've ......”

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Jun 05,2017
Minithumbup
Aaron
By: 'Ghouse'
Jun 05,2017
0 people found
this helpful
Aaron is a professional and transparent property sales negotiator. We've gone through a very lengthy home completion process due to long chain but Aaron kept us up to date in each and every phase that helped us to get away some stress. I would like ...
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“Paul was absolutely fantastic throughout the whole selling process! Our ......”

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Jun 05,2017
Minithumbup
Paul
By: 'Aimee'
Jun 05,2017
0 people found
this helpful
Paul was absolutely fantastic throughout the whole selling process! Our property sold on the first day. I can't recommend Brown & Cockerill enough. We will definitely be using them again when needed!...
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Comment on agent fees
The selling fees were very reasonable compared to others
Was this helpful? Yes
Staff picture Aaron
(112)
Staff picture Paul
(59)
Staff picture Paul
(59)
Staff picture Mandy
(41)
Staff picture Carl Watts M.N.A.E.A.
(21)
Staff picture Matthew Sweet M.A.R.L.A
(16)
Staff picture Leasa
Staff picture Bal
(1)
Staff picture Lee
Staff picture Amrit
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We aim to provide a first class service to all of our customers, but if you believe we have made a mistake, please get in touch with us as soon as possible and we will do everything we can to put it right.

In the unlikely event that you feel dissatisfied with our service, our aim is to deal with your problem sympathetically, fairly and quickly. However, if you feel that your complaint has not been resolved to your satisfaction, then as members of The Property Ombudsman scheme, you have the right to have this reviewed by them.

Please note that the Property Ombudsman will not investigate your complaint before you have completed our complaints procedure, and received a letter from us giving our final response.

Complaints procedure:

1. Please raise your complaint with the property advisor that is handling your case who will try to resolve your complaint as quickly as possible.

2. If the property advisor cannot resolve the issue for you, then please submit your complaint in writing addressed to the Branch Manager.

3. We will respond to your complaint in writing within 3 working days and commence with a full investigation.

4. A full written outcome will be sent to you within 15 working days (in line with the Property Ombudsman guidelines).

5. If you are not satisfied with the full written outcome response from the Branch Manager, you can write to the Managing Director who will respond to you with a statement if the final findings of the matter within 15 days.

6. If you are still not satisfied with the outcome, you can raise your complaint with the Property Ombudsman http://www.tpos.co.uk/.
The Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.

7. When you have raised a complaint with the Property Ombudsman they will write to us requesting our version of events. A case officer with then undertake a formal review of your complaint based on the evidence and documents from both sides.
Last updated at 12:50 PM 06/09/2017 by Carl Watts

Awards won by Brown & Cockerill Estate Agents

Regional Awards won by Brown & Cockerill Estate Agents

Individual Branch Awards

Rugby, CV21



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Brown & Cockerill Estate Agents