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    Bethany Morris
Member of Sequence, a national network of over 310 offices around the country.
 
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Properties for sale
Properties for rent
Nov 24,2016
Minithumbdown
By:
Nov 24,2016
0 people found
this helpful
In my opinion, these are the worst agents in Leighton Buzzard although Connels, which they are part of, come very close. Case 1: Failed to inform the vendor that we had a tied up chain and didn't put our offer forward despite it being £20k higher than the property was sold for. They of course claimed that they had. Case 2: Claimed property was sold and had multiple offers on it. I found that this was not strictly true and that the property was still available and being advertis...
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Comment on agent fees
No comment
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
2 people found
this helpful
I am happy to say I have received the most efficient services from Bethany Morris, she has helped me with numerous errors/problems in the early part of my tenancy., they were always resolved quickly and efficiently. Contacting customer liaison has always been a dread. But thanks to Beth she loves her job and it comes across in the way she performs it. Well done to Bethany. She could be a mentor for others....
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Sep 02,2016
Minithumbdown
By:
Sep 02,2016
0 people found
this helpful
Incompetent, rude & flippant. Regularly late for viewings and even miss them all together on occasion. Viewing clearly about quantity rather than quality with properly qualified interested parties. I cannot say just how upset & disappointed i am with the service we received from this branch (except from the two females in the office). Never again. Avoid at all costs....
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Comment on agent fees
NA
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Apr 11,2016
Minithumbdown
By:
Apr 11,2016
0 people found
this helpful
This estate agency dont even warrant one star. Their sales particulars are incorrect and misleading, their sales staff are incompetent and their customer service is completely non-existent. If you wish to lose shed loads of time and money whilst trying to buy a house then by all means use these guys. Otherwise, avoid at ALL COSTS. Quite simply the WORST estate agent I have ever come across....
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Comment on agent fees
Admin fees for everything, Im suprised they dont charge for coffee while you are sat in their listening to their lies
Was this helpful? Yes
Apr 04,2016
Minithumbdown
By:
Apr 04,2016
0 people found
this helpful
This poor agency fleece you for your money. They are liars. They offer 3% on selling fees saying it's the going rate. An absolute disgrace how they can do this to hard working people. Avoid like the plague....
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What agent could do to change your mind?
Disgrace and they take advantage of people. Should be shut down.
Comment on agent fees
Disgrace and they take advantage of people. Should be shut down.
Was this helpful? Yes
Feb 12,2016
Minithumbup
By:
Feb 12,2016
6 people found
this helpful
I have just finished my 18 month tenancy with Sequence Property/Brown and Merry. As much as there was many things from the word go until the very, very end of our tenancy that did not go smoothly or seem very professional, there was always one lady at the back office who never found it too much trouble to look after both my flatmate and I, no matter what! In the very beginning, she liased with us speedily and informatively about quirks to the property, things we had access to, keys, items ...
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Comment on agent fees
Average
Was this helpful? Yes
Dec 05,2015
Minithumbdown
By:
Dec 05,2015
1 people found
this helpful
The property we asked to view was fifty metres from the Brown & Merry office. We drove early morning through Bucks, Beds and Northants to meet the B&M agent Katie. Two minutes before the appointed hour she called my mobile to cancel. She said an offer had now been accepted. She had dismally failed to tell me the afternoon before that the property was under offer. It was also think talky disrespectful NOT to walk fifty metres to tell us face to face. I confess I had found her attitude u...
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Nov 09,2015
Minithumbdown
By:
Nov 09,2015
0 people found
this helpful
There is so much that these incompetent fools did wrong that it would be easier to say what they did right. That would be nothing. They put forward a tenant and a couple of days before they were due to move in the agents advised that they had a CCJ against them. They then advised on using the guaranteed rental service. The money for this was taken before we realised that it was worthless in the event of a tenant with a known CCJ defaulting on their rent. We had to sort that out ourselves because...
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What agent could do to change your mind?
Refund the monies owed, reduce the rent as requested on numerous occasions, and give us some money for the inconvenience caused by all of their incompetence.
Comment on agent fees
The fees are way too high. We were told that they match other local agents, yet we had over one months rent taken in fees. Other agents charge far less than this.
Was this helpful? Yes
Oct 27,2015
Minithumbdown
By:
Oct 27,2015
0 people found
this helpful
I feel cheated by the service provided by Brown & Merry. The selling agent provided no feedback or simply made up feedback to alleviate my concerns. They made up appointments, bringing bogus clients to my property and and when challenged on their sales approach i was told it was my fault. I WOULD NEVER USE THEIR SERVICE AGAIN....
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Dec 07,2012
Minithumbdown
By:
Dec 07,2012
6 people found
this helpful
Waited for over 5 weeks for Vimala to sort out the mortgage, which never finalised. I did not find out whether the mortgage accepted or not. The offer was accepted 31 Oct 12. Spoke directly with my bank regarding the Mortgage on 07 Dec 12. They (the bank) advised that they already told the Financial / mortage advisor (Vimala) at Brown and Merry whether my mortgage was accepted or not, yet Brown and Merry have not passed these details to the solicitors. I had already signed the contract and the...
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Was this helpful? Yes
By: DD
Mar 19, 2013
View all comments (2)
Unfortunately when people try to buy corporate instructions, they find that these properties have to be left on the market. It is possible for other potential buyers to offer on that property aswell. It is then upto the managing company to decide who to go with. It is out of the agents hands!! They do not decide who a vendor decides to sell to!!....
Nov 25,2010
Minithumbdown
By:
Nov 25,2010
4 people found
this helpful
Don't trust these guys at all - viewings made up, potential offers made up, false feedback given - a dis-service to all good agents....
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Was this helpful? Yes
By: CheeseMonkey
Feb 13, 2012
View all comments (1)
I've got a feeling this is happening to me - do you have proof that this went on? Thanks....
Mar 01,2010
Minithumbup
By:
Mar 01,2010
1 people found
this helpful
Pretty good when it came to booking us in for viewings and showing us round properties. Only issue was when we made a couple of offers for a property they took a couple of days to respond. ...
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Was this helpful? Yes
By: ILIJA
Dec 07, 2012
View all comments (1)
Your lucky mate, I've been waiting for over 5 weeks, then they have the cheek to tell me that another offer has been put in for £1000 more after I have signed the contract. But they held back the mortgage offer I gave them, which should have been given to the solicitors. My bank even confirmed that they gave Jack, a colleague of hers the information. After 5 weeks, you would know if the banks will give you a mortgage or not!....



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Awards won by Brown & Merry

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Firm rankings



Office 1
5-7 Market Street, Aylesbury HP20 2PN
(0)
Office 10
57 The Marlowes, Hemel Hempstead HP1 1LA
(3)
Office 11
41 High Street, Tring HP23 5AB
(1)
show all branches (8)
Office 2
Woollerton House, High Street, Aylesbury HP22 6DU
(0)
Office 4
74A High Street, Milton Keynes MK16 8AQ
(1)
Office 6
65 High Street, Milton Keynes MK11 1AY
(3)
Office 8
9 High Street, Milton Keynes MK17 8RG
(2)
Office 9
17 High Street, Leighton Buzzard LU7 1DT
(2)

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