• Carl Watts  M.N.A.E.A.
    Carl Watts M.N.A.E.A.
  • Mandy Bourchier  A.N.A.E.A.
    Mandy Bourchier A.N.A.E.A.
  • Paul Gettings M.N.A.E.A.
    Paul Gettings M.N.A.E.A.
  • Debbie Adam-Watts
    Debbie Adam-Watts
  • Matthew Sweet  M.A.R.L.A
    Matthew Sweet M.A.R.L.A
  • Bal Singh
    Bal Singh
  • Andrew Bewick M.A.R.L.A.
    Andrew Bewick M.A.R.L.A.
  • Aaron Batten
    Aaron Batten
  • Caroline Oldham
    Caroline Oldham
Since 1996, Brown & Cockerill Estate Agents have been building a reputation as one of the most highly regarded independent estate agents in Rugby, Warwickshire. We firmly believe in the traditional values of client care, and pride ourselves on offering an honest and professional service, delivered by friendly and experienced staff.

We promise to listen closely to your needs and requirements and have a genuine commitment to building lasting relationships. The breadth of our services combined wit
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12 Regent Street
Rugby
Warwickshire
CV21 2QF
01788 551111

 
www.brownandcockerill.co.uk Properties for sale
Properties for rent
Sep 21,2017
Minithumbup
Aaron Batten
By: 'Anna Geme'
Sep 21,2017
0 people found
this helpful
This was our first time we were doing the whole procedure, from the beginning Aaron has been very helpful very professional he explained what I've needed to do in every stage.I will be using his services again in the future....
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Sep 21,2017
Minithumbup
Aaron Batten
By: 'M Shah'
Sep 21,2017
0 people found
this helpful
Aaron was truly outstanding in keeping me informed at each stage of the proceedings and put me at ease throughout the process. I always received a quick response to all my queries. He is very courteous and has a very mature attitude in dealing with difficult matters. I hope he has a successful and wonderful career in his chosen profession. His passion for the job is without question....
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Sep 11,2017
Minithumbup
Aaron Batten
By: 'Paula'
Sep 11,2017
0 people found
this helpful
Aaron was friendly and helpful throughout the whole process. He has an honest and open approach and was very supportive....
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N/A
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Sep 11,2017
Minithumbup
Aaron Batten
By: 'Paula'
Sep 11,2017
0 people found
this helpful
Aaron was friendly and helpful throughout the whole process. He has an honest and open approach and was very supportive....
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Comment on agent fees
N/A
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Sep 06,2017
Minithumbup
Paul Gettings M.N.A.E.A.
By: 'Lewis Hetherington'
Sep 06,2017
1 people found
this helpful
Very professional service from Paul at Brown & Cockerill, easy to get hold of when needed assistance with the purchase of my property. Would recommend Brown & Cockerill without a doubt....
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Sep 06,2017
Minithumbup
Mandy Bourchier A.N.A.E.A.
Aaron Batten
By: 'Wendy Woodings'
Sep 06,2017
0 people found
this helpful
I am extremely happy with the service provided by Mandy and Aaron during the sale process of my mother's property. From our first enquiry to instruction for sale, viewing arrangements, detailed feedback and completion the service was friendly, approachable, professional and efficient. At all times our requirements were fulfilled and we felt valued. It was a pleasure to deal with Brown & Cockerill and I have no hesitation in recommending them....
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Comment on agent fees
Excellent. Clearly explained at initial enquiry and even though instruction was some months later the fees were as discussed.
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Sep 06,2017
Minithumbup
Paul Gettings M.N.A.E.A.
By: 'maxine gregory'
Sep 06,2017
1 people found
this helpful
Popular property with a lot of interest. fair and honest approach to the offers and subsequent acceptance of my offer. Pleasant and professional to deal with...
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Comment on agent fees
No fees incurred, I was the purchaser not the vendor
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Sep 05,2017
Minithumbup
Mandy Bourchier A.N.A.E.A.
By: 'A & J'
Sep 05,2017
1 people found
this helpful
WE found Mandy Bourchier was an extremely helpful and honest and knowledgeable person in her advice to us as well as a personable lady. Although we did not sell through her in the end we wish we had contacted her first, We would not hesitate in using her again in future moves....
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Comment on agent fees
Very reasonable and competative.
Was this helpful? Yes
Aug 08,2017
Minithumbup
Paul Gettings M.N.A.E.A.
By: 'Mr Atwal'
Aug 08,2017
1 people found
this helpful
The service provided by the whole team of staff member was very professional and efficent. I would highly recommend them to others looking to buy or sale a property....
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Jul 26,2017
Minithumbup
Mandy Bourchier A.N.A.E.A.
Carl Watts M.N.A.E.A.
By: 'Jenna'
Jul 26,2017
1 people found
this helpful
I have recently had fantastic service from Mandy and Carl in the sale of my property. I couldn't have asked for any more from an estate agent....
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Jul 25,2017
Minithumbup
Aaron Batten
By: 'Lee & Porcia'
Jul 25,2017
1 people found
this helpful
Aaron was friendly and helpful throughout the whole process, from viewing the property, to purchase completion. He answered every inquiry made on the purchase when asked quickly and professionally, he is a great credit to the Brown & Cockerill team....
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Comment on agent fees
N/A
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Jul 20,2017
Minithumbup
By: 'David'
Jul 20,2017
0 people found
this helpful
Thank you to Aaron for your service during our recent sale of my late parents house. Your service was very professional and excellent throughout. You was very knowledgeable about the market and the way you handled the sale was top class. Your excellent communication and professionalism helped the family greatly during this sensitive and stressful time. Also to add thanks to the rest of the team....
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Comment on agent fees
Good
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Jul 07,2017
Minithumbup
Aaron Batten
By: 'Chris & Victoria'
Jul 07,2017
0 people found
this helpful
Aaron's open and transparent approach to the process enabled our purchase to get off to a flying start. His knowledge on property and his advice towards our survey results enabled us to tackle the purchase in the most efficient way possible. His constant communication and positive attitude led us to complete our purchase despite stressful chain related times Thank you Aaron :)...
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Comment on agent fees
N/A
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Jul 06,2017
Minithumbup
Paul Gettings M.N.A.E.A.
By: 'Sarah'
Jul 06,2017
1 people found
this helpful
Fantastic service! Paul kept us fully informed the whole way through our purchase, he was professional, with excellent communication skills, honest & reliable. He would get back to us the same day if we contacted him with a query. He enabled us to have a very smooth purchase, and we are very grateful....
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Comment on agent fees
NA
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Jun 16,2017
Minithumbup
Aaron Batten
By: 'Rebecca'
Jun 16,2017
0 people found
this helpful
We used Brown & Cockerill to sell our house and were very pleased with the service from the valuation all the way through to exchange of contracts. Aaron was very professional throughout the whole process, communication was of a high standard and we were updated on a regular basis. Can't fault the team as a whole....
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Comment on agent fees
Good
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Jun 11,2017
Minithumbup
Aaron Batten
Matthew Sweet M.A.R.L.A
By: 'Marcus M'
Jun 11,2017
0 people found
this helpful
I used Brown and Cockerill first as Letting Agents and then to sell my property. With regards to the Letting form the outset Matthew Sweet, Andrew Bewick and team were very professional and kept me updated on every step from finding suitable tenants to keeping in touch each month to let me know what was happening. I can not fault their service and would thoroughly recommend them as letting agents. When I came to sell the property again I choose the same agent not only for ease due to them alr...
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Comment on agent fees
Very reasonable fees. They tell you exactly what your getting with no hidden extras.
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By: Matthew Sweet
Jun 13, 2017
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Hi Marcus. Do apprecaite the kind and honest review which I'm sure potential clients will benefit from in the future. Kind regards, Matthew ...
Jun 08,2017
Minithumbup
Aaron Batten
By: 'Becky'
Jun 08,2017
0 people found
this helpful
From the beginning of buying the property Aaron has been very helpful and professional at every stage, with it being my first property he has taken the time to explain what is going on and explained what I've needed to do. I felt in very good hands, his knowledge was extremely useful and whenever the process needed pushing along he would ring up the third parties and get it moving along. I definitely will be using his services again in the future....
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Jun 07,2017
Minithumbup
Paul Gettings M.N.A.E.A.
By: 'Stewart T.'
Jun 07,2017
0 people found
this helpful
Paul is a 5 star Agent! The Real Deal! Very Professional ,Knowledgable and punctilious from viewing to completion when buying our new house.Always kept well informed on progress Again Many Thanks....
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Jun 05,2017
Minithumbup
Aaron Batten
By: 'Ghouse Syed'
Jun 05,2017
0 people found
this helpful
Aaron is a professional and transparent property sales negotiator. We've gone through a very lengthy home completion process due to long chain but Aaron kept us up to date in each and every phase that helped us to get away some stress. I would like to thank Aaron for his support and guidance throughout the home purchase process....
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Jun 05,2017
Minithumbup
Paul Gettings M.N.A.E.A.
By: 'Aimee'
Jun 05,2017
0 people found
this helpful
Paul was absolutely fantastic throughout the whole selling process! Our property sold on the first day. I can't recommend Brown & Cockerill enough. We will definitely be using them again when needed!...
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Comment on agent fees
The selling fees were very reasonable compared to others
Was this helpful? Yes
Jun 01,2017
Minithumbup
Matthew Sweet M.A.R.L.A
By: 'John Crowne'
Jun 01,2017
0 people found
this helpful
Excellent service and brilliant at what he dose will always use them and recommend them vey professional and knows the market very well...
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Comment on agent fees
Good
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By: Matthew Sweet
Jun 02, 2017
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Thank you for your kind words John, its much apprecaited and I'm glad you're happy with the service ...
May 10,2017
Minithumbup
Caroline Oldham
By: 'The Grieve Family.'
May 10,2017
0 people found
this helpful
Following our recent dealings with Caroline, we wanted to thank her for the professional and knowledgeable approach she provided towards our stressful move. She was always willing to help and was very patience with our huge lifestyle dilemma. Thank you so much and we will definately recommend your company to our friends and colleagues....
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Comment on agent fees
Good and fair
Was this helpful? Yes
May 05,2017
Minithumbup
Caroline Oldham
By: 'Grieves'
May 05,2017
0 people found
this helpful
We recently viewed a property to let in Rugby via yourselves and being new to the area we found Caroline's knowledge and attention to our needs exceeded our expectation and experience from other agents. She was extremely professional at all times and we will highly recommend you. Thank you !...
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Apr 13,2017
Minithumbup
Paul Gettings M.N.A.E.A.
By: 'Sylwia and Rafal'
Apr 13,2017
0 people found
this helpful
Paul helped us through the whole house buying phase without any problems. Always served good advice. Service at the highest level. To all buyers I wish the service we have had. Thank you....
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Apr 04,2017
Minithumbup
By: 'Julie'
Apr 04,2017
0 people found
this helpful
What a superb experience renting through this agency! I have never received such a positive, professional level of customer satisfaction making every step of the way so easy and enjpyable and I have been renting for 10 years! Nothing is too much trouble for Caroline and co, so so pleased to be renting with this agent. Very highly recommended....
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Comment on agent fees
Very good especially as the level of service is exceptional.
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By: Matthew Sweet M.A.R.L.A
Apr 04, 2017
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Thank you for your review Julie - I know Caroline will apprecaite the kind words and it's fantastic to hear that you have been pleased with the service provided. ...
Apr 02,2017
Minithumbup
Aaron Batten
Mandy Bourchier A.N.A.E.A.
By: 'Sarah'
Apr 02,2017
0 people found
this helpful
From our first valuation to our completion, Brown and Cockerill have been very professional, reliable and friendly to deal with. They have always called with news and kept us up to date with proceedings. They got us the very best price for our property and I would definitely recommend them to anyone looking to sell....
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Comment on agent fees
Reasonable fees, competitive with other agents
Was this helpful? Yes
Apr 01,2017
Minithumbup
Aaron Batten
Mandy Bourchier A.N.A.E.A.
By: 'Pauleen'
Apr 01,2017
0 people found
this helpful
Well what can I say I think all involved would agree that this particular house sale has been very testing to say the least obviously I can not go into to much detail here but what I can say is that Aaron,s advice and professional guidance throughout the whole process has been both supportive and Calming. He supported us as sellers at every step of the way and went the extra mile to help us reach our goal of selling our property. We chose this company as we bought through them in the past....
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Comment on agent fees
Very fair
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Mar 22,2017
Minithumbup
Aaron Batten
Mandy Bourchier A.N.A.E.A.
By: 'Mr A Hogben'
Mar 22,2017
1 people found
this helpful
I recently sold my home through Brown & Cockerill, this was quite a good choice. Mandy came on board and I had several viewings, Mr Aaron Batten took charge of my sale and was excellent throughout, I was informed of everything and treated with kindness and respect. I thank the whole team and would recommend them to all....
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Comment on agent fees
The fee was a little more than I believed it would be.
Was this helpful? Yes
Mar 14,2017
Minithumbup
Aaron Batten
By: 'Tim Duffy'
Mar 14,2017
0 people found
this helpful
From very first contact with Aaron at Brown & Cockerill to exchange of contracts, Aaron's professionalism and constant communication made the whole process hassle free and easy to deal with. I was in constant email communication with Aaron, who swiftly liaised with the vendors and returned my communications swiftly, answering all of my questions or queries fully. It was never a fuss to Aaron to organise extra viewings of our chosen property and when there, acted both courteously and professi...
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Comment on agent fees
Not applicable.
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Mar 10,2017
Minithumbup
Paul Gettings M.N.A.E.A.
By: 'Karen Robson'
Mar 10,2017
0 people found
this helpful
Excellent service from Paul, would certainly recommend them. We would certainly use them again good feed back and follow ups after the sale. We had a hic-cup during the sale but we were kept well informed by Paul...
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Comment on agent fees
normal fees
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Areas covered
  • CV21
  • CV22
  • CV23
  • NN6

NAEA ARLA TPOS DPS Relocation Agent Network Move With Us


Review statistics

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Job vacancies

Please see a list of jobs available

Agent Fees

Our fee structure reflects the level of marketing and service you as a client require. We recognise and appreciate that not every seller or property sale is the same and can therefore prepare a bespoke marketing plan to suit your individual needs. Please call one of our expert valuers to discuss your requirements in more detail.
Last updated at 12:50 PM 06/09/2017 by Carl Watts

Complaints Procedure

We aim to provide a first class service to all of our customers, but if you believe we have made a mistake, please get in touch with us as soon as possible and we will do everything we can to put it right.

In the unlikely event that you feel dissatisfied with our service, our aim is to deal with your problem sympathetically, fairly and quickly. However, if you feel that your complaint has not been resolved to your satisfaction, then as members of The Property Ombudsman scheme, you have the right to have this reviewed by them.

Please note that the Property Ombudsman will not investigate your complaint before you have completed our complaints procedure, and received a letter from us giving our final response.

Complaints procedure:

1. Please raise your complaint with the property advisor that is handling your case who will try to resolve your complaint as quickly as possible.

2. If the property advisor cannot resolve the issue for you, then please submit your complaint in writing addressed to the Branch Manager.

3. We will respond to your complaint in writing within 3 working days and commence with a full investigation.

4. A full written outcome will be sent to you within 15 working days (in line with the Property Ombudsman guidelines).

5. If you are not satisfied with the full written outcome response from the Branch Manager, you can write to the Managing Director who will respond to you with a statement if the final findings of the matter within 15 days.

6. If you are still not satisfied with the outcome, you can raise your complaint with the Property Ombudsman http://www.tpos.co.uk/.
The Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.

7. When you have raised a complaint with the Property Ombudsman they will write to us requesting our version of events. A case officer with then undertake a formal review of your complaint based on the evidence and documents from both sides.
Last updated at 12:50 PM 06/09/2017 by Carl Watts
Carl Watts  M.N.A.E.A. Carl Watts M.N.A.E.A.
Managing Director/Partner
4 reviews

About Carl I have been helping people buy or sell property in Rugby for over 21 years. I can advise on all aspects of the market including the buying and selling of residential property, land acquisition and dis View full profile
Mandy Bourchier  A.N.A.E.A. Mandy Bourchier A.N.A.E.A.
Branch Manager
20 reviews

About Mandy Over the last 20 years I have worked across all sectors of the industry, gaining invaluable knowledge of property marketing, customer service, negotiation and valuation. I have received awards for bot View full profile
Paul Gettings M.N.A.E.A. Paul Gettings M.N.A.E.A.
Assistant Branch Manager
22 reviews

About Paul Having been born and brought up in Rugby, I can claim to know town and area better than most. I have worked within the property industry for over 16 years now, so have built up an extensive knowledge View full profile
Debbie Adam-Watts Debbie Adam-Watts
Mortgage Advisor
0 reviews

About Debbie Having worked within the mortgage and financial services industry since 1996, I have helped a wealth of buyers and sellers with their mortgage needs. With the majority of major banks and building soci View full profile
Matthew Sweet  M.A.R.L.A Matthew Sweet M.A.R.L.A
Lettings Director
14 reviews

About Matthew I have worked within the sales and letting sectors for more than 10 years now and am an active member of The Association of Letting Agents. Whether it is finding the right tenant for your property, ma View full profile
Bal Singh Bal Singh
Principal
1 reviews

About Bal Property has been my passion, having been involved in both residential and commercial property for over two decades. I take immense pride in seeing the Brown & Cockerill team establish themselves View full profile
Andrew Bewick M.A.R.L.A. Andrew Bewick M.A.R.L.A.
Lettings Manager
8 reviews

About Andrew Attention to detail is key - whether that be in the terms and conditions of the tenancy agreement or in the condition and presentation of the property. I have worked within the industry for over 14 ye View full profile
Aaron Batten Aaron Batten
Sales Negotiator
34 reviews

About Aaron Prior to starting my career in estate agency, I worked extensively within the customer services sector. The training and experience that I gained have given me the knowledge and confidence to apply to View full profile
Caroline Oldham Caroline Oldham
Lettings Coordinator
2 reviews

About Caroline In between starting a family, I have worked within the Rugby estate agency industry for over 25 years. I think the best part about my job is meeting new people and nothing pleases me more than being a View full profile

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