Brown & Cockerill Property Services
4.9/5, 164 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
95% lettings fee satisfaction
Since 1996, Brown & Cockerill Estate Agents have been building a reputation as one of the most highly regarded independent estate agents in Rugby, Warwickshire. We firmly believe in the traditional values of client care, and pride ourselves on offering an honest and professional service, delivered by friendly and experienced staff.We ... show more Since 1996, Brown & Cockerill Estate Agents have been building a reputation as one of the most highly regarded independent estate agents in Rugby, Warwickshire. We firmly believe in the traditional values of client care, and pride ourselves on offering an honest and professional service, delivered by friendly and experienced staff.

We promise to listen closely to your needs and requirements and have a genuine commitment to building lasting relationships. The breadth of our services combined with our wealth of experience and detailed knowledge of the local market ensures we deliver a high level of customer service to all clients.

When you deal with Brown & Cockerill, you can rest assured that you are in safe hands. Our fully trained staff are licenced members of the National Association of Estate Agents, Association of Residential Letting Agents and members of the Property Ombudsman Scheme.

To find out more why not pop into our town centre office and let us introduce ourselves in person?

We will work hard to ensure your experience of selling, buying, letting or renting with Brown & Cockerill, is as enjoyable and stress-free as possible.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £22,500 £750,000
Lettings 100% 95% £500 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 7 2 98 1 43 0 3 0
Areas covered
  • CV21
  • CV22
  • CV23
  • NN6
Address

12 Regent Street
Rugby
Warwickshire
CV21 2QF
01788 551111

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network Move With Us
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“Brown & Cockerill...”

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Aug 02,2020
Minithumbup
Matthew Sweet M.A.R.L.A
By: 'GD'
Aug 02,2020
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Excellent and extremely efficient service at letting out a house I had bought in Rugby. The amount of bureaucracy, nowadays, is a bit daunting, and they eased all of the headaches for me, including getting excellent tenants for the property. Thanks a million!...
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“Excellent service very happy with my first le......”

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Aug 01,2020
Minithumbup
Matthew Sweet M.A.R.L.A
By: 'Graham Collett'
Aug 01,2020
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Excellent service very happy with my first letting experience so far 😀. Found Matt to be very straight talking and honest. Letting process was very straight forward....
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“Excellent service...”

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Jul 22,2020
Minithumbup
Paul
By: 'Linda Shorthouse'
Jul 22,2020
0 people found
this helpful
Paul Gettings at Brown & Cockerill dealt with the sale of our property. He was very approachable, helpful and courteous. Nothing was too much trouble. I wouldn't hesitate to recommend Paul and the company to my family and friends....
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“Fabulous service from start to finish. Aaron ......”

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Jun 25,2020
Minithumbup
Aaron
By: 'Elaine & Adam Turley'
Jun 25,2020
0 people found
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Fabulous service from start to finish. Aaron and Carl made us feel so relaxed and we felt our custom was very valuable to them. We were impressed with Aaron especially as he made our buyers/ other viewers feel relaxed and he was very professional answering ...
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By: Carl Watts
Jun 25, 2020
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Thank you for your review and kind words. We are delighted that you have been so happy with our service. It was very much our pleasure to sell such a beautiful house. We all wish you well with your onward plans and move. ...

“This was our first move for 38 years and we w......”

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Jun 23,2020
Minithumbup
Aaron
By: 'Rosemary Marks'
Jun 23,2020
0 people found
this helpful
This was our first move for 38 years and we were nervous but Aaron and the Brown and Cockerill team led us through the process and made everything seem easy. We knew they were always at the end of the phone if we needed help or ...
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“Thank you so much for helping sell my house! ......”

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Jun 22,2020
Minithumbup
Paul
By: 'Tom Crawford'
Jun 22,2020
0 people found
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Thank you so much for helping sell my house! Paul was awesome, pulled all the stops out and couldn't do enough. This is my second time using Brown and Cockerill and they didn't disappoint. Thanks again!...
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“Excellent Service...”

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Jun 19,2020
Minithumbup
Paul
By: 'clare freed'
Jun 19,2020
0 people found
this helpful
Excellent Service I would not use anyone else to help you to sell your property! Paul Gettings could not have been more helpful, patient or professional. He did everything he said he was going to do and extremely efficiently. Was not pushy or hard sell, ...
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“Paul is a very enthusiastic and the best agen......”

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May 30,2020
Minithumbup
Paul
By: 'Janos Radics'
May 30,2020
0 people found
this helpful
Paul is a very enthusiastic and the best agent I have ever met. He is been very kind and helped me through the whole sale. Even many years ago he helped to find the propery as well! The man you need!!!...
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“Great service...”

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May 27,2020
Minithumbup
Aaron
By: 'Stuart'
May 27,2020
0 people found
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I bought a property through Aaron in the past and was really impressed with how well he managed the transaction. When it came to selling, I knew that Aaron was the man for the job. Within a day or two, it was sold for the ...
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“Paul was absolutely fantastic - kept me infor......”

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May 11,2020
Minithumbup
Paul
By: 'Uzzi'
May 11,2020
0 people found
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Paul was absolutely fantastic - kept me informed of the purchase from end-to-end - great sense of humor and generally a good person to do business with. Looking forward to hopefully using his services again....
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“Fantastic service. Lovely friendly staff. Pau......”

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Apr 02,2020
Minithumbup
Paul
By: 'Paul Mason'
Apr 02,2020
0 people found
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Fantastic service. Lovely friendly staff. Paul was brilliant, always prompt in replying to any questions. Although he was our primary point of contact everybody we spoke to at the branch where very helpful. Throughly recommended. Thank you...
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“Paul led the process of house sale which was ......”

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Jan 23,2020
Minithumbup
Paul
By: 'Michael Daly & David Clarke'
Jan 23,2020
0 people found
this helpful
Paul led the process of house sale which was a little complicated by the circumstances & produced an unexpected requirement of resource from him & his colleagues. The customer service & attention to detail made the whole process stress-free, as Paul and other staff definitely went the extra ...
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“Very good service from start to finish, Could......”

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Dec 23,2019
Minithumbup
By: 'Bernard mieth'
Dec 23,2019
1 people found
this helpful
Very good service from start to finish, Could not have worked out better. Excellent service by Carl initially and Paul....
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“We bought our new home through Aaron and when......”

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Dec 18,2019
Minithumbup
Aaron
By: 'Kris Essex'
Dec 18,2019
1 people found
this helpful
We bought our new home through Aaron and when the sale of our current property fell through we decided to then go with Aaron to sell our house too. Within a week the house was resold and everything was back on track! Aaron is highly ...
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“Really good and efficient service purchasing ......”

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Nov 18,2019
Minithumbup
Mandy
Aaron
By: 'Peter Cain'
Nov 18,2019
0 people found
this helpful
Really good and efficient service purchasing our property in Rugby. Process was made smooth and Aaron was very supportive. Would recommend....
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“An excellent experience from start to finish.......”

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Nov 15,2019
Minithumbup
Aaron
By: 'Julie Smith'
Nov 15,2019
0 people found
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An excellent experience from start to finish. Very friendly and professional. We were kept informed throughout the process. Would highly recommend...
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“Excellent support and service from Aaron. All......”

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Nov 13,2019
Minithumbup
Aaron
By: 'Gilly Lang'
Nov 13,2019
0 people found
this helpful
Excellent support and service from Aaron. All the staff were friendly and helpful but Aaron went out of his way to ensure that the purchasing of the house went as smoothly as possible, keeping us updated on progress, making helpful suggestions and returning calls promptly . 😀...
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“We used brown & Cockerill for our sale and pu......”

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Oct 04,2019
Minithumbup
Mandy
Paul
By: 'Jane banton'
Oct 04,2019
0 people found
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We used brown & Cockerill for our sale and purchase and couldn’t have been more pleased. They kept in contact through the highs and lows and ensure we kept on track. I wouldn’t hesitate to recommend them ....
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“We wanted a local agent with a good track rec......”

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Sep 30,2019
Minithumbup
By: 'Jeff R'
Sep 30,2019
0 people found
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We wanted a local agent with a good track record and the right attitude because we were orchestrating a house move for ageing parents with health issues. Mandy's caring and empathetic attitude towards our parents was exemplary and she also judged the local market far ...
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“Professional service...”

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Aug 29,2019
Minithumbup
Paul
Mandy
By: 'James Smith'
Aug 29,2019
0 people found
this helpful
Brown & Cockerill found a buyer for my house within a few days which was great as I was looking for a quick sale. The sale took longer than I expected but was helped along the way by Paul. Paul maintained good communication between all parties ...
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“We decided to use this agent because they were small, established and competitive .....”

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Jul 17,2019
Minithumbup
Aaron
Mandy
By: 'Rose Holton'
Jul 17,2019
0 people found
this helpful
We decided to use this agent because they were an old established and proven business, and we were not disappointed! We had a challenging property to sell (leasehold flat with a short lease needing refurbishment). Aaron was appointed our contact and he proved to be ...
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“Good team approach to selling...”

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Jul 16,2019
Minithumbup
Paul
Mandy
By: 'Andrew'
Jul 16,2019
0 people found
this helpful
As part of our probate we were required to have 3 agents view the property. From the start Brown and Cockerill were head and shoulders above the others with Mandy providing realistic pricing and good advice to help us sell. They managed a high number of ...
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“Fantastic service!...”

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May 14,2019
Minithumbup
Paul
By: 'Ally & Emma Maloney'
May 14,2019
0 people found
this helpful
Massive Thank you to Paul and the whole team at B&C. As first time buyers both Paul and Carl were extremely patient with us, showing us different properties while we refined our spec. Paul came up trumps with a fantastic house, bang on budget ...
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“Great approach...”

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May 07,2019
Minithumbup
Aaron
By: 'Stuart'
May 07,2019
0 people found
this helpful
I recently bought a property through Aaron. He helped ensure that the process went smoothly when there could have been issues. Aaron has an open and honest approach and is a good communicator....
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“Excellent Service...”

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Apr 25,2019
Minithumbup
Carl Watts M.N.A.E.A.
Paul
By: 'O Jenkins & C Pickin'
Apr 25,2019
0 people found
this helpful
Paul sold us our house 4 years ago and did a great job then so we were in no doubt as to who to instruct to market our house when selling. Carl found our buyers for us and the property sold within 24 hours of going live ...
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Comment on agent fees
Fair fees
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“Excellent service...”

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Apr 25,2019
Minithumbup
Paul
By: 'Beth Moon'
Apr 25,2019
0 people found
this helpful
Paul really helped us out when moving into a property, we told him what we was looking for in a property and the following day he had found the perfect home for us! He helped us out with any enquiries we had and made sure ...
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“Great Help...”

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Apr 16,2019
Minithumbup
Aaron
By: 'Brandon'
Apr 16,2019
0 people found
this helpful
Helped us keep on top of the sellers solicitors, always replied straight away and did as much as possible to help speed up the purchase. Great work, would recommend and use again....
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“Paul Getting is excellent at his job - he was extremely helpful and kept us in the loop with constant updates regarding our purchase. Top guy !...”

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Apr 08,2019
Minithumbup
Paul
By: 'Nisar Mogul'
Apr 08,2019
0 people found
this helpful
Excellent service provided by Paul Getting. He is a polite and honest gentleman! Great communicator! Would buy or sell through Paul anytime....
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Comment on agent fees
Purchased from this Agent so had no fees involved.
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“Excellent service...”

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Apr 07,2019
Minithumbup
Mandy
Aaron
By: 'novice seller'
Apr 07,2019
0 people found
this helpful
I had never sold a property before and the advice and guidance I received was superb. I felt every effort was made to show the property to as many potential buyers as possible and it was sold within a few months for the price I ...
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Comment on agent fees
They earned their fee.
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“House Purchase...”

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Feb 04,2019
Minithumbup
Aaron
By: 'Myles Mander'
Feb 04,2019
0 people found
this helpful
Aaron was very professional and prompt throughout out purchasing process. Always available via phone or email. And kept communication between ourselves and the vendor smoothly throughout....
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Staff picture Aaron
(71)
Staff picture Paul
(49)
Staff picture Paul
(49)
Staff picture Mandy
(34)
Staff picture Matthew Sweet M.A.R.L.A
(16)
Staff picture Carl Watts M.N.A.E.A.
(8)
Staff picture Bal
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We aim to provide a first class service to all of our customers, but if you believe we have made a mistake, please get in touch with us as soon as possible and we will do everything we can to put it right.

In the unlikely event that you feel dissatisfied with our service, our aim is to deal with your problem sympathetically, fairly and quickly. However, if you feel that your complaint has not been resolved to your satisfaction, then as members of The Property Ombudsman scheme, you have the right to have this reviewed by them.

Please note that the Property Ombudsman will not investigate your complaint before you have completed our complaints procedure, and received a letter from us giving our final response.

Complaints procedure:

1. Please raise your complaint with the property advisor that is handling your case who will try to resolve your complaint as quickly as possible.

2. If the property advisor cannot resolve the issue for you, then please submit your complaint in writing addressed to the Branch Manager.

3. We will respond to your complaint in writing within 3 working days and commence with a full investigation.

4. A full written outcome will be sent to you within 15 working days (in line with the Property Ombudsman guidelines).

5. If you are not satisfied with the full written outcome response from the Branch Manager, you can write to the Managing Director who will respond to you with a statement if the final findings of the matter within 15 days.

6. If you are still not satisfied with the outcome, you can raise your complaint with the Property Ombudsman http://www.tpos.co.uk/.
The Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.

7. When you have raised a complaint with the Property Ombudsman they will write to us requesting our version of events. A case officer with then undertake a formal review of your complaint based on the evidence and documents from both sides.
Last updated at 12:50 PM 06/09/2017 by Carl Watts

Awards won by Brown & Cockerill Property Services

Individual Branch Awards

Rugby, CV21


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Brown & Cockerill Property Services