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Brown & Brand

221 London Road
Hadleigh
Essex
SS7 2RD
01702 551455

Website not available

Properties for Sale
Properties to Rent

“ Arrogant, Never available AVOID... ”

Apr 27,2018
Minithumbup
By: 'Henry from Hadleigh'
Apr 27,2018
1 people found
this helpful
My wife and I rented a property from brown and brand for just over a year. The customer service offered by the letting manager Jaqcui is awful. She is incredibly unhelpful and extremely arrogant on the phone. On one occasion I was calling to ask ...
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Comment on agent fees
Bad
Was this helpful? Yes
Jul 07,2017
Minithumbup
By: 'Lynn'
Jul 07,2017
1 people found
this helpful
I have let out my house with Brown and Brand since 2011. I have always been very satisfied with their service. They have introduced good tenants. The rental income is guaranteed. The rental payments are always prompt. They deal with any issues quickly and efficiently. They ...
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Comment on agent fees
Agent's fees are the going rate.
Was this helpful? Yes
Jun 23,2017
Minithumbup
By: 'Karen'
Jun 23,2017
4 people found
this helpful
I have used Brown and Brand since 2001 to let my house in Benfleet and I have been very satisfied with their service. As they have always been so proactive with finding a new tenant for me, the house has not had a gap without a ...
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Comment on agent fees
Reasonable and clearly explained. In line with other agents certainly.
Was this helpful? Yes
Jun 22,2017
Minithumbup
By: 'Stella Marie'
Jun 22,2017
3 people found
this helpful
They have managed my property for over 3 years and I have had absolutely no problem whatsoever and i live abroad I will recommend them. For people who complained maybe you did not clearly define the terms upfront. I will use them again...
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Comment on agent fees
GREAT
Was this helpful? Yes
Jun 22,2017
Minithumbup
By: 'Wendy Barnes'
Jun 22,2017
3 people found
this helpful
Brown & Brand having been managing our rental property for 9 years and their service has been exemplary. when repairs have been needed to the property, Brown & Brand have dealt with these efficiently and effectively and we have had feedback from tenants saying how impressed ...
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Comment on agent fees
The fees are reasonable for the service they provide.
Was this helpful? Yes
Jun 21,2017
Minithumbup
By: 'Very Satisfied'
Jun 21,2017
3 people found
this helpful
This is a highly respectable, reputable and professional company that employs excellent dedicated individuals who have a fair and reasonable approach to both tenants and landlords. One of the most impressive characteristics of this team is their values base. they are an ethical conscientious team ...
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Comment on agent fees
Fair and reasonable
Was this helpful? Yes
Jun 20,2017
Minithumbup
By: 'Toni B'
Jun 20,2017
3 people found
this helpful
Brown and brand have been managing my rental properties for over 6 years and we have been more than satisfied with the quality of the tenants they have found and the ongoing management. Rent has never been paid late and they check that the condition of ...
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Comment on agent fees
In line with marlet
Was this helpful? Yes
Jun 09,2017
Minithumbup
By: 'Billie'
Jun 09,2017
3 people found
this helpful
Debbie Coles has been a great support throughout the move and the settling in period. All queries have been responded to efficiently and has maintained good communication at all times. Thank you Debbie....
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Comment on agent fees
Fair
Was this helpful? Yes
May 07,2017
Minithumbup
By: 'H Blanchard-Booth'
May 07,2017
2 people found
this helpful
Mike Hopkins and the team gave me invaluable support and advice when helping to sell my house. As a result it sold within 10 days. They kept me up to date with the sale and chased people when solicitors were slow. I am very happy with ...
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Comment on agent fees
As expected.
Was this helpful? Yes
Apr 22,2017
Minithumbup
By: 'Chris and Janet Brown'
Apr 22,2017
2 people found
this helpful
Mike Hopkins was very helpful and 'on the ball' during the sale of our house in Hadleigh. He was unfailingly cheerful and polite. He was particularly useful when trying to contact solicitors to ascertain their sometimes (to us) slow progress!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 07,2017
Minithumbdown
By: 'Em93'
Feb 07,2017
0 people found
this helpful
I unfortunately live next door to one of their tenants. They literally have told me to put up with them. Very responsible agents. Not....
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Was this helpful? Yes
Dec 09,2013
Minithumbdown
By: 'Tenant'
Dec 09,2013
2 people found
this helpful
These guys are unregulated, unprofessional and incompitant. I am a tenant and have had a property largley misspreresented by them. They have hiden items and told me i should not have expected things such as lighting and i had to pay for standard lamps in ...
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What agent could do to change your mind?
Not trade.
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