Brookings
4.8/5, 195 reviews
98% recommended
100% sales valuation accuracy
96% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

If you own a property portfolio, or are looking at building one over time, we provide all of the knowledge, expertise, and assistance you might need. We can:- help you plan and assemble your portfolio;- help you shape a longer term strategy for your life as an investor;... show more If you own a property portfolio, or are looking at building one over time, we provide all of the knowledge, expertise, and assistance you might need. We can:

- help you plan and assemble your portfolio;
- help you shape a longer term strategy for your life as an investor;
- bring exceptional off-market opportunities to you that fit with your goals;
- dispose of assets as and when this seems advisable.
- We can guide you through every aspect of buying to let, and through all of the mortgage and other financial and tax issues that contribute to successful investing.

We have huge expertise and years and years of experience.

Our aim is to build long term relationships with people for whom buying, letting and selling property - sometimes with a little developing thrown in, too - is or is going to be a rewarding long term endeavour.

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 96% £140,000 £517,000
Lettings 97% 96% £400 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
98 2 64 1 14 0 10 0 6 0
Areas covered
  • RM8
  • Havering
  • RM9
  • Romford
  • RM10
  • Hornchurch
  • RM6
  • Dagenham
  • RM7
  • Upminster
  • RM11
  • Barking
  • RM12
  • Rainham
  • RM7
  • Gidea Park
  • Rm5
  • IG11
  • RM1
  • RM3
Address

12 Brooke Estate, Lyon Rd
Romford
Essex
RM1 2AT
0208 591 9088

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
ARLA DPS The Guild Relocation Agent Network
Latest Properties

No Properties

“As a Ramsey Moore customer for more than three years, ......”

Share on :
Jan 13,2013
Minithumbup
By: 'Ivan'
Jan 13,2013
0 people found
this helpful
As a Ramsey Moore customer for more than three years, my family is extremely satisfied with the quality of the property which I currently live in. I haven't had many problems while living here, and the ones I've had, the agency has cleared up very ...
read full review
Was this helpful? Yes

“We have regular house inspections with this agent and there ......”

Share on :
Jan 12,2013
Minithumbup
By: 'Dawn'
Jan 12,2013
0 people found
this helpful
We have regular house inspections with this agent and there is always a quick response or feedback. Any issues we encounter is resolved immediately. We find his conduct very professional....
read full review
Was this helpful? Yes

“I relocated from Ireland in 2010 and have lived in the ......”

Share on :
Jan 12,2013
Minithumbup
By: 'ML'
Jan 12,2013
0 people found
this helpful
I relocated from Ireland in 2010 and have lived in the same property in Dagenham rented to me by Ramsey Moore ever since. It was Ryan who showed me round the property and I must say he has been very professional and helpful from day one. ...
read full review
Was this helpful? Yes

“Ramsey Moore have managed my first flat that i have ......”

Share on :
Jan 11,2013
Minithumbup
By: 'Gary'
Jan 11,2013
0 people found
this helpful
Ramsey Moore have managed my first flat that i have rented out and they have made this very easy. Ryan is always in contact if there is anything i should know and Emma is fantastic and getting all information to me and most importantly she ...
read full review
Was this helpful? Yes

“Dealing with Ramsey Moore was a breeze when looking for ......”

Share on :
Jan 11,2013
Minithumbup
By: 'Joe'
Jan 11,2013
0 people found
this helpful
Dealing with Ramsey Moore was a breeze when looking for our first flat and I found their fees very competetive when compared to the other agents on the high street. We were kept informed at all times and found our place in no time at ...
read full review
Was this helpful? Yes

“We first contacted Ramsey Moore in January 2009 two months before ......”

Share on :
Jan 11,2013
Minithumbup
By: 'Graham'
Jan 11,2013
0 people found
this helpful
We first contacted Ramsey Moore in January 2009 two months before we were due to re-locate in Cyprus with a view to selling the property but as the market was very slow and we had received no interest despite a really good portfolio and advertising being ...
read full review
Was this helpful? Yes

“I am very happy with the service from Ramsey Moore ......”

Share on :
Jan 10,2013
Minithumbup
By: 'T.GRIFFIN'
Jan 10,2013
0 people found
this helpful
I am very happy with the service from Ramsey Moore especially with the staff. Everyone is nice and helpful. One in particular Emma. She always keep me updated on the property's condition, rent paid on time, all the necessary paper work done and will assist ...
read full review
Was this helpful? Yes

“Excellent service.Very friendly staff.Quick email answers.Help to ......”

Share on :
Jan 10,2013
Minithumbup
By: 'Irmantas'
Jan 10,2013
0 people found
this helpful
Excellent service.Very friendly staff.Quick email answers.Help to solves a problems related with a property.Thank you very much...
read full review
Was this helpful? Yes

“We are very pleased with the service Ryan and Emma ......”

Share on :
Jan 10,2013
Minithumbup
By: 'Agne'
Jan 10,2013
0 people found
this helpful
We are very pleased with the service Ryan and Emma provides us. They are always very polite and solves all the problems straight away. Highly recommended agent and company....
read full review
Was this helpful? Yes

“Ryan is professional Agent and takes his job very seriously ......”

Share on :
Jan 10,2013
Minithumbup
By: 'Andrius'
Jan 10,2013
0 people found
this helpful
Ryan is professional Agent and takes his job very seriously as professional should do. He regular visits a property and asks if any improvements are needed. I believe this is helpful for me as a tenant also for a landlord, who get's information about properties ...
read full review
Was this helpful? Yes

“Ihave found all Ramsey Moore's staff friendly, professional and quick ......”

Share on :
Jan 10,2013
Minithumbup
By: 'graham'
Jan 10,2013
0 people found
this helpful
Ihave found all Ramsey Moore's staff friendly, professional and quick in service. Maintaining a good relationship with tenand and landlord is difficult at the same time however Ramsey Moore seems to have managed it very well. well done to Emma & Ryan with who I have ...
read full review
Was this helpful? Yes

“Re Ryan GruzinskiWe have been letting out our property in ......”

Share on :
Jan 10,2013
Minithumbup
By: 'David'
Jan 10,2013
0 people found
this helpful
Re Ryan Gruzinski We have been letting out our property in Dagenham for over 2 years now During this time we have found Ryan to be polite , well informed and professional this company has been very good for us as new landlords , Ryan has promptly helped ...
read full review
Was this helpful? Yes

“I have a good experience from Ramsey Moore Estate agent. ......”

Share on :
Jan 10,2013
Minithumbup
By: 'S'
Jan 10,2013
0 people found
this helpful
I have a good experience from Ramsey Moore Estate agent. The staff makes every effort to get my rent on time.My property is also get inspected on regular basis,so I am a happy customer.Thanks....
read full review
Was this helpful? Yes

“The staff at Ramsey Moore are very friendly and professional. ......”

Share on :
Jan 10,2013
Minithumbup
By: 'Maureen'
Jan 10,2013
0 people found
this helpful
The staff at Ramsey Moore are very friendly and professional. They seem to really care about the tenants and the landlords. In the past we have used other letting agents and had very bad experiences. As we are not living close to the properties at ...
read full review
Was this helpful? Yes

“Carpets haven't been dealt with! Stink and take forever to ......”

Share on :
Jan 10,2013
Minithumbup
By: 'tammy'
Jan 10,2013
0 people found
this helpful
Carpets haven't been dealt with! Stink and take forever to hoover, Haven't received our last visit review photos from our house inspection from Oct. The only thing that has been done on this property is new living room carpet and when we moved in the ...
read full review
Was this helpful? Yes

“Emma has always kept me up to speed on the ......”

Share on :
Jan 10,2013
Minithumbup
By: 'John'
Jan 10,2013
1 people found
this helpful
Emma has always kept me up to speed on the condition of the property and if there has ever been an issue regarding a repair or even the rent not being paid on time she has been very proactive in resolving the issue. I am ...
read full review
Was this helpful? Yes

“Excellent agents with wide and deep knowledge and experience in ......”

Share on :
Jan 09,2013
Minithumbup
By: 'Rob'
Jan 09,2013
0 people found
this helpful
Excellent agents with wide and deep knowledge and experience in property business. Always available to help or provide advise, support or opinion. good response to emails and providing updates. Widely recommended.Thank You....
read full review
Was this helpful? Yes

“Emma and Ryan have been excellent from the start of ......”

Share on :
Jan 09,2013
Minithumbup
By: 'Maria'
Jan 09,2013
0 people found
this helpful
Emma and Ryan have been excellent from the start of our lease. If we have any query they are more than happy to help. If something goes wrong we never wait long for it to be fixed. They are very approachable people who you can ...
read full review
Was this helpful? Yes

“Ryan is very professional and helpful been a tenant for ......”

Share on :
Jan 09,2013
Minithumbup
By: 'Daniel'
Jan 09,2013
0 people found
this helpful
Ryan is very professional and helpful been a tenant for a year and a half now and never been disappointed on the service provided. If I call him with a problem it gets sorted within he time frame.So far do good really happy overall....
read full review
Was this helpful? Yes

“I viewed the property and decided to make an offer,......”

Share on :
Jan 09,2013
Minithumbup
By: 'mr'
Jan 09,2013
0 people found
this helpful
I viewed the property and decided to make an offer,after a few days negotiating Ryan managed to get me the property at a price I thought was fair for both parties. The sale went ahead without any problems. A week before the house was ...
read full review
Was this helpful? Yes

“From Start to finish the guys at Ramsey Moore have ......”

Share on :
Jan 09,2013
Minithumbup
By: 'Tom'
Jan 09,2013
0 people found
this helpful
From Start to finish the guys at Ramsey Moore have been brilliant in finding us the perfect tenants and also dealing with all the hassel that comes with renting out our property. Would highly recommend them on a professional and personal level....
read full review
Was this helpful? Yes

“I have used Ramsey Moore as my letting agent for ......”

Share on :
Jan 09,2013
Minithumbup
By: 'Ade'
Jan 09,2013
0 people found
this helpful
I have used Ramsey Moore as my letting agent for over 1 year now. The staff Ryan, Emma and Tommy are understanding and quick to respond to property issues. I would recommend them for property agency and maintenance whenever possible....
read full review
Was this helpful? Yes

“I had recently obtained vacant possession of a Buy to ......”

Share on :
Jan 09,2013
Minithumbup
By: 'Lee'
Jan 09,2013
0 people found
this helpful
I had recently obtained vacant possession of a Buy to Let flat in East London that I had been renting myself and wanted to pass the future management over to an agent. I arranged for Ramsey Moore to have a look at the property and ...
read full review
Was this helpful? Yes

“I moved into the property two years ago and was ......”

Share on :
Jan 09,2013
Minithumbup
By: 'Viktorija'
Jan 09,2013
0 people found
this helpful
I moved into the property two years ago and was not once disappointed. He is professional, intelligent, a good listener and communicator. He is always reachable , and if not calls back in no time. Very responsible so I would highly recommend Ryan to anyone....
read full review
Was this helpful? Yes

“Prompt response to my enquiries , whatever form of communication. This ......”

Share on :
Jan 09,2013
Minithumbup
By: 'robert'
Jan 09,2013
0 people found
this helpful
Prompt response to my enquiries , whatever form of communication. This is very important to me as I no longer reside in the UK . They have a professional and honest approach. Easy to speak with , invoices sent to me the same day rent money is received ...
read full review
Was this helpful? Yes

“I have dealt with Ryan in lettings and Emma in ......”

Share on :
Jan 08,2013
Minithumbup
By: 'Amjed'
Jan 08,2013
1 people found
this helpful
I have dealt with Ryan in lettings and Emma in property management for over a year now and have always found both of them to be helpful, knowledgable, and experts in their field. Not only that, but this is one of the few agents where ...
read full review
Was this helpful? Yes

“Excellent customer service. After one short visit whenever I popped ......”

Share on :
Jan 08,2013
Minithumbup
By: 'Cat'
Jan 08,2013
1 people found
this helpful
Excellent customer service. After one short visit whenever I popped in staff remembered my name, where I worked, what I did etc. made me feel very valued customer. Any issues were dealt with immediately and effectively. Would strongly recommend them to anyone. Best letting experience ...
read full review
Was this helpful? Yes

“Mr Gruzinski oversaw my first venture into house letting in ......”

Share on :
Jan 08,2013
Minithumbup
By: 'Jean'
Jan 08,2013
1 people found
this helpful
Mr Gruzinski oversaw my first venture into house letting in April 2012, during which time he displayed a superb confidence and control of the transaction, which, in turn, allayed any fears I may have had in negotiations. He earned my trust throughout what proved to be ...
read full review
Was this helpful? Yes

“Ramsey Moore offer a fast, friendly and efficient service. The ......”

Share on :
Jan 08,2013
Minithumbup
By: 'JC'
Jan 08,2013
0 people found
this helpful
Ramsey Moore offer a fast, friendly and efficient service. The staff are always pleasant and are always happy to help. I would definitely recommend them to friends/family....
read full review
Was this helpful? Yes

“Y was a tenant renting a house with Ramsey Moore ......”

Share on :
Jan 08,2013
Minithumbup
By: 'Mario'
Jan 08,2013
1 people found
this helpful
Y was a tenant renting a house with Ramsey Moore thru Ryan and y was very happy with his communication and attitude hi troai too help my find adder property wen landlord sell dat house...
read full review
Was this helpful? Yes
Staff picture Ryan Williams
(23)
Staff picture Amy
(9)
Staff picture Ashley
Staff picture Michael
Staff picture Chloe
Staff picture Molly
Staff picture Kirstin

Tenant Fees

Before you move in
Holding fees
We will require a holding fee to be supplied (equivalent to one
week’s rental payment) to secure your application of tenancy
which will be offset from your first month’s rent upon satisfactory
reference conclusions. It is expected for a new tenancy to be
executed within 15 days of your first expressed interest unless it
is agreed in writing by both parties for this date to be extended.
If you fail to provide correct information at the referencing
application stage which would cause your referencing to be
rejected or decide that you no longer wish to move into the
property once satisfactory references have been provided,
you will not be entitled to a refund of your holding fee.
During your tenancy
Late payment of rent
You will be required to pay interest on the amount of any
outstanding rent at the rate of 3% above the Bank of England
annual base rate (charged on a daily basis).
Replacement of keys or security devices
1. Where keys/fobs have been broken or lost you can replace
them yourself at your cost. Alternatively, we can arrange this
for you. You will be required to pay the costs involved.
2. Where locks or other security devices have been damaged
and require replacement, we must arrange for this with our
contractor. You will be required to pay the costs involved.
3. Where keys/fobs are stolen, you must report the crime to
the police and depending on the situation either new keys/
fobs will be needed and/or locks will need to be changed.
We must arrange for this with our contractor. You will be
required to pay the costs involved.
The costs involved will be the contractor’s charges and
depending on circumstances our administration charge
equivalent to £15 per hour (inc VAT). You will be provided
with an invoice detailing the charges involved.
Variations to your tenancy agreement
Should you request any of the listed variations to your tenancy
agreement we will endeavor to meet your request; however, it is
at the discretion of the landlord and is subject to you paying the
required fee.
• The removal of an existing tenant with no replacement
• The replacement of an existing tenant
• The addition of a further tenant
• The change of the rental payment date
• A change to allow pets
The required fee will be £50 (inc VAT) in most cases, however,
in complex situations the fee may be higher. Any higher fee will
be reasonable for the work involved. We will advise of any such
increased fee prior to agreeing to any variation and will provide
you with an invoice outlining the work carried out.
Early termination of the tenancy
Should you request an early termination date for the tenancy
we will endeavor to meet your request; however, it is at the
discretion of the landlord and is subject to you paying the rent
up to the early termination date and all the bills up to that date,
plus paying for any financial losses the landlord incurs, which
will include;
• The costs involved in advertising for, referencing and
acquiring new tenants; plus
• The loss of rental income from the date of early termination
up to the end of the fixed term of the tenancy (or any break
clause date) or to the date any new tenancy begins.
Last updated at 16/02/2022, 2:53 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:53 PM 16/02/2022 by

Awards won by Brookings

Regional Awards won by Brookings

Individual Branch Awards

Dagenham, RM10



Get in touch with

Brookings