Brookings
4.8/5, 195 reviews
98% recommended
100% sales valuation accuracy
96% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

If you own a property portfolio, or are looking at building one over time, we provide all of the knowledge, expertise, and assistance you might need. We can:- help you plan and assemble your portfolio;- help you shape a longer term strategy for your life as an investor;... show more If you own a property portfolio, or are looking at building one over time, we provide all of the knowledge, expertise, and assistance you might need. We can:

- help you plan and assemble your portfolio;
- help you shape a longer term strategy for your life as an investor;
- bring exceptional off-market opportunities to you that fit with your goals;
- dispose of assets as and when this seems advisable.
- We can guide you through every aspect of buying to let, and through all of the mortgage and other financial and tax issues that contribute to successful investing.

We have huge expertise and years and years of experience.

Our aim is to build long term relationships with people for whom buying, letting and selling property - sometimes with a little developing thrown in, too - is or is going to be a rewarding long term endeavour.
Welcome to Brookings Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 96% £140,000 £517,000
Lettings 97% 96% £400 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
98 2 64 1 14 0 10 0 6 0
Areas covered
  • RM8
  • Havering
  • RM9
  • Romford
  • RM10
  • Hornchurch
  • RM6
  • Dagenham
  • RM7
  • Upminster
  • RM11
  • Barking
  • RM12
  • Rainham
  • RM7
  • Gidea Park
  • Rm5
  • IG11
  • RM1
  • RM3
Address

12 Brooke Estate, Lyon Rd
Romford
Essex
RM1 2AT
0208 591 9088

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA DPS The Guild Relocation Agent Network
Latest Properties

No Properties

“They let the property very quickly at the price agreed. ......”

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Aug 25,2013
Minithumbup
By: 'Jason'
Aug 25,2013
2 people found
this helpful
They let the property very quickly at the price agreed. The communications from the team were very promt and ultimately found a very good tenant. They were also extremely deligent in the checks carried out both on the tenant and the statutory safety documentation. The ...
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“As a first time landlord i had no idea what ......”

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Aug 13,2013
Minithumbup
By: 'Kerry'
Aug 13,2013
0 people found
this helpful
As a first time landlord i had no idea what to expect, it was made effortless on my part by the team here. With Emma it felt more than business relationship, she felt more like a friend, someone you could trust and have your best ...
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“I selected Ramsey Moore to let my property because they ......”

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Aug 13,2013
Minithumbup
By: 'Ken'
Aug 13,2013
0 people found
this helpful
I selected Ramsey Moore to let my property because they were local. My initial contact was with Ryan. He was very professional and helpful. He also provided the right advise and seemed to know the area quite well. The property has now been let and ...
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“As first time landlords, we found the service offered by ......”

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Jul 15,2013
Minithumbup
By: 'Darren'
Jul 15,2013
0 people found
this helpful
As first time landlords, we found the service offered by Ramsey Moore to be excellent in every respect. We were at all stages given sound and detailed advice. In preparing the property for let, RM were hands on and attentive. In securing a tenant, Ramsey ...
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“I would highly recommend Ramsey Moore, they provide a friendly, ......”

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Jul 15,2013
Minithumbup
By: 'Mr'
Jul 15,2013
0 people found
this helpful
I would highly recommend Ramsey Moore, they provide a friendly, professional and above all personal service for landlords/ landladies. From the very start, the whole process of letting my property was made easy and straightforward, I was kept informed at every stage by our property ...
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“I was recommended by friends to Ramsey Moore and found ......”

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Jul 09,2013
Minithumbup
By: 'Tian'
Jul 09,2013
0 people found
this helpful
I was recommended by friends to Ramsey Moore and found I made a very wise choice. Ramsey Moore might not be the cheapest one but provides professional, efficient and effective service and is definitely value for money. It saved me a lot of time and ...
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“The team were very helpful in finding tenants for my ......”

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Jul 08,2013
Minithumbup
By: 'Sunil'
Jul 08,2013
0 people found
this helpful
The team were very helpful in finding tenants for my property, keeping me updated and informed at all times in a timely manner. Once tenants were found, the agent completed screening on prospects quickly and advised which they thought would be the best options. Tenants ...
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“I feel very privileged to have meet and spoke to ......”

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Jul 04,2013
Minithumbup
By: 'Mrs'
Jul 04,2013
0 people found
this helpful
I feel very privileged to have meet and spoke to the staff at Ramsey Moore, the customer service has been exceptional and the staff are very enthusiastic and professional. I would like to extend my gratitude to Ryan as I have had most of my ...
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“I am an oversea Landlord with Ramsey Moore's full management ......”

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May 19,2013
Minithumbup
By: 'Louis'
May 19,2013
0 people found
this helpful
I am an oversea Landlord with Ramsey Moore's full management service. Professional, honest, friendly and efficient is the words for me to describe them. I am very pleased with the service¯Â¼Å’ and I highly recommend them, especially my property consultant - Ryan Gruzinski to anyone ...
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By: Ryan Gruzinski
May 20, 2013
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Thanks for your comments Louis and I'm pleased you found our service helpful. Enjoy your time in Hong Kong! ...

“I am a Landlord with two properties under full Management ......”

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Apr 25,2013
Minithumbup
By: 'Frank'
Apr 25,2013
0 people found
this helpful
I am a Landlord with two properties under full Management by Ramsey Moore. I find them professional, effecient and completely honest when compared with the Agency that I had been using up to last year. I would not hesitate in recommmedning their services to owners ...
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“i have been served mainly by ryan and till now ......”

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Apr 25,2013
Minithumbup
By: 'Carlos'
Apr 25,2013
0 people found
this helpful
i have been served mainly by ryan and till now they always find me a suitable property .very good service overall. recommend....
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“I have been using Ramsey Moore for about a year ......”

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Apr 09,2013
Minithumbup
By: 'Robyn'
Apr 09,2013
0 people found
this helpful
I have been using Ramsey Moore for about a year and so far I have found their service excellent when a tenant has left they have always found a new tenant very quickly, Since using them it has taken away a lot of the tress ...
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“I have found Ramsey Moore to be a very professional ......”

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Apr 08,2013
Minithumbup
By: 'Mrs'
Apr 08,2013
0 people found
this helpful
I have found Ramsey Moore to be a very professional Estate Agent. Once my needs were established, Ryan Gruzinski and his colleague Tom O'Brien were instrumental in finding me a tenant within 24 hours. I am very pleased with the service received and would, without question, ...
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“Ryan, was extremely helpful while we were looking to rent ......”

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Apr 04,2013
Minithumbup
By: 'Victoria'
Apr 04,2013
0 people found
this helpful
Ryan, was extremely helpful while we were looking to rent a house. He was in contact with us at the whole time, updating us regularly. We managed to get a lovely house on a desired price and he did everything in order our requirements to ...
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By: Ryan Gruzinski
Apr 04, 2013
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Thanks Victoria for your kind words - enjoy your new home.. ...

“I found the agency to be extremely helpful and dealt ......”

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Apr 04,2013
Minithumbup
By: 'Holly'
Apr 04,2013
0 people found
this helpful
I found the agency to be extremely helpful and dealt with my needs quickly and with no trouble. I was kept up to date and was always able to get a quick reply from any contact that I had made with them. They made my ...
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“Ryan was very helpful at the start of our tenancy ......”

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Mar 16,2013
Minithumbup
By: 'Kevin'
Mar 16,2013
0 people found
this helpful
Ryan was very helpful at the start of our tenancy and even though throughout the tenancy we had our disagreements Ryan always dealt with my issues proffesionally and mostly after thought in my favour he was very helpfull and understanding when i wanted to end ...
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“My family and i have been dealing with Ramsey Moore ......”

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Mar 06,2013
Minithumbup
By: 'Mrs'
Mar 06,2013
0 people found
this helpful
My family and i have been dealing with Ramsey Moore Estate Agents for a few years now. My eldest daughter rents a property through them and now my youngest daughter is renting through them to. All members of staff at the dsgenham branch will always ...
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“Very happy with the service I received from Ryan, he ......”

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Mar 03,2013
Minithumbup
By: 'Evelyn'
Mar 03,2013
0 people found
this helpful
Very happy with the service I received from Ryan, he was very helpful, friendly and professional. He did his best to get the most suitable tennant to suit my needs....
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By: Mark
Mar 04, 2013
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Thank you for your kind words Evelyn. We appreciate that you had a choice when looking to appoint an agent and we thank you for your business. ...

“As a landlord customer, It has been my great pleasure ......”

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Feb 12,2013
Minithumbup
By: 'Santy'
Feb 12,2013
0 people found
this helpful
As a landlord customer, It has been my great pleasure to deal with Ryan since the first time I met him. He's very professional, supportive, helpful and friendly all the time. Also, it has been my great pleasure to deal with Emma as she's very ...
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“Brilliant agents, looks after a number of properties for us. ......”

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Feb 02,2013
Minithumbup
By: 'Hirani'
Feb 02,2013
0 people found
this helpful
Brilliant agents, looks after a number of properties for us. We have used Ramsey Moore for several years now and certainly one of the good ones. Would always recommend....
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“Ryan is very intelligent and reliable person. He is a ......”

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Jan 22,2013
Minithumbup
By: 'Gela'
Jan 22,2013
0 people found
this helpful
Ryan is very intelligent and reliable person. He is a creative problem solver, always anticipates client needs and reacts on them promptly and efficiently. On top of all he has a phenomenal memory. Emma is very friendly and charming person. She gives valuable responses and ...
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“I approached Ramsey Moore during Christmas holidays to let my ......”

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Jan 18,2013
Minithumbup
By: 'Kash'
Jan 18,2013
0 people found
this helpful
I approached Ramsey Moore during Christmas holidays to let my property. Ryan was extremely helpful, kind, proactive and exactly knew what service I wanted from him. He managed to find good tenants within set deadlines and whole process went smoothly. Tommy was helpful as well. ...
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“Both Emma and Ryan were very professional and extremely helpful ......”

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Jan 17,2013
Minithumbup
By: 'Nigel'
Jan 17,2013
0 people found
this helpful
Both Emma and Ryan were very professional and extremely helpful with every issue that I had whilst renting from them. There was always somebody available to talk to in the office and messages left where always responded to by either phone or email within a ...
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“Ryan was very helpful when i was first interested in ......”

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Jan 16,2013
Minithumbup
By: 'Alex'
Jan 16,2013
0 people found
this helpful
Ryan was very helpful when i was first interested in the property and reacted to any requests straight away. he was also friendly and helpful throughout my time at the property...
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“Emma & Ryan have both been invaluable to me in letting ......”

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Jan 16,2013
Minithumbup
By: 'Tracey'
Jan 16,2013
0 people found
this helpful
Emma & Ryan have both been invaluable to me in letting my property. They are both professional, calm under pressure and provide a good service to me in terms of letting the property, managing it on my behalf and liaising with the tenants if necessary. They ...
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“I have a good agent. They do the job upto ......”

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Jan 14,2013
Minithumbup
By: 'Pratap'
Jan 14,2013
0 people found
this helpful
I have a good agent. They do the job upto date upon requesting the job i require. Ryan is a very professional at his job, he know what he is doing and very helpful. Emma is very polite and lovely lady who does her job ...
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“Ryan is really helpfull person, he is always polite and ......”

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Jan 14,2013
Minithumbup
By: 'Ingrida'
Jan 14,2013
0 people found
this helpful
Ryan is really helpfull person, he is always polite and kind, got very good customer service. Never had any problems with this person. I m happy with he's service....
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“Everyone knows that finding a new property which meets all ......”

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Jan 14,2013
Minithumbup
By: 'Kumpelis'
Jan 14,2013
0 people found
this helpful
Everyone knows that finding a new property which meets all your requirements is very challenging, specially now a days where almost all property agencies only cares about getting money from you. Ryan and Tommy on the other hand have been very helpful, professional, dedicated and ...
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“we have found ryan to be very helpfull and uderstanding ......”

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Jan 14,2013
Minithumbup
By: 'mrs'
Jan 14,2013
0 people found
this helpful
we have found ryan to be very helpfull and uderstanding for what we was looking for in letting out our house. he is confident and has kept us compleatly up to date in the whole process. we are pleased to have picked ramsey moore as ...
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“Ryan secured my current rental property and he has been ......”

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Jan 13,2013
Minithumbup
By: 'John'
Jan 13,2013
0 people found
this helpful
Ryan secured my current rental property and he has been excellent from day 1, professional and very courteous. he has surveyed my property for inspections on various occasions and his attitude has always been Top-Class. Emma has been my rental property manager for over a year ...
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Staff picture Ryan Williams
(23)
Staff picture Amy
(9)
Staff picture Ashley
Staff picture Michael
Staff picture Chloe
Staff picture Molly
Staff picture Kirstin

Tenant Fees

Before you move in
Holding fees
We will require a holding fee to be supplied (equivalent to one
week’s rental payment) to secure your application of tenancy
which will be offset from your first month’s rent upon satisfactory
reference conclusions. It is expected for a new tenancy to be
executed within 15 days of your first expressed interest unless it
is agreed in writing by both parties for this date to be extended.
If you fail to provide correct information at the referencing
application stage which would cause your referencing to be
rejected or decide that you no longer wish to move into the
property once satisfactory references have been provided,
you will not be entitled to a refund of your holding fee.
During your tenancy
Late payment of rent
You will be required to pay interest on the amount of any
outstanding rent at the rate of 3% above the Bank of England
annual base rate (charged on a daily basis).
Replacement of keys or security devices
1. Where keys/fobs have been broken or lost you can replace
them yourself at your cost. Alternatively, we can arrange this
for you. You will be required to pay the costs involved.
2. Where locks or other security devices have been damaged
and require replacement, we must arrange for this with our
contractor. You will be required to pay the costs involved.
3. Where keys/fobs are stolen, you must report the crime to
the police and depending on the situation either new keys/
fobs will be needed and/or locks will need to be changed.
We must arrange for this with our contractor. You will be
required to pay the costs involved.
The costs involved will be the contractor’s charges and
depending on circumstances our administration charge
equivalent to £15 per hour (inc VAT). You will be provided
with an invoice detailing the charges involved.
Variations to your tenancy agreement
Should you request any of the listed variations to your tenancy
agreement we will endeavor to meet your request; however, it is
at the discretion of the landlord and is subject to you paying the
required fee.
• The removal of an existing tenant with no replacement
• The replacement of an existing tenant
• The addition of a further tenant
• The change of the rental payment date
• A change to allow pets
The required fee will be £50 (inc VAT) in most cases, however,
in complex situations the fee may be higher. Any higher fee will
be reasonable for the work involved. We will advise of any such
increased fee prior to agreeing to any variation and will provide
you with an invoice outlining the work carried out.
Early termination of the tenancy
Should you request an early termination date for the tenancy
we will endeavor to meet your request; however, it is at the
discretion of the landlord and is subject to you paying the rent
up to the early termination date and all the bills up to that date,
plus paying for any financial losses the landlord incurs, which
will include;
• The costs involved in advertising for, referencing and
acquiring new tenants; plus
• The loss of rental income from the date of early termination
up to the end of the fixed term of the tenancy (or any break
clause date) or to the date any new tenancy begins.
Last updated at 16/02/2022, 2:53 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:53 PM 16/02/2022 by

Awards won by Brookings

Regional Awards won by Brookings

Individual Branch Awards

Dagenham, RM10



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