Brookings
4.8/5, 195 reviews
98% recommended
100% sales valuation accuracy
96% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

If you own a property portfolio, or are looking at building one over time, we provide all of the knowledge, expertise, and assistance you might need. We can:- help you plan and assemble your portfolio;- help you shape a longer term strategy for your life as an investor;... show more If you own a property portfolio, or are looking at building one over time, we provide all of the knowledge, expertise, and assistance you might need. We can:

- help you plan and assemble your portfolio;
- help you shape a longer term strategy for your life as an investor;
- bring exceptional off-market opportunities to you that fit with your goals;
- dispose of assets as and when this seems advisable.
- We can guide you through every aspect of buying to let, and through all of the mortgage and other financial and tax issues that contribute to successful investing.

We have huge expertise and years and years of experience.

Our aim is to build long term relationships with people for whom buying, letting and selling property - sometimes with a little developing thrown in, too - is or is going to be a rewarding long term endeavour.
Welcome to Brookings Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 96% £140,000 £517,000
Lettings 97% 96% £400 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
98 2 64 1 14 0 10 0 6 0
Areas covered
  • RM8
  • Havering
  • RM9
  • Romford
  • RM10
  • Hornchurch
  • RM6
  • Dagenham
  • RM7
  • Upminster
  • RM11
  • Barking
  • RM12
  • Rainham
  • RM7
  • Gidea Park
  • Rm5
  • IG11
  • RM1
  • RM3
Address

12 Brooke Estate, Lyon Rd
Romford
Essex
RM1 2AT
0208 591 9088

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA DPS The Guild Relocation Agent Network
Latest Properties

No Properties

“Ryan was very approachable and helpful when me and partner ......”

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Mar 24,2017
Minithumbup
By: 'Angelica'
Mar 24,2017
0 people found
this helpful
Ryan was very approachable and helpful when me and partner were looking for Our first flat. He listened to out concerns and solved them before we had moved in. We couldn't have been any happier with the amount of support we received from Ryan and ...
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“Ramsey Moore have recently helped me to find a tenant ......”

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Mar 21,2017
Minithumbup
Ryan Williams
By: 'Rahul'
Mar 21,2017
0 people found
this helpful
Ramsey Moore have recently helped me to find a tenant for my 1-Bed apartment. Most of my interaction during this process has been with Lauren. I am highly impressed with the level of service and professionalism provided by Lauren and other members of her lettings ...
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Comment on agent fees
Fees seem reasonable for the level of service being provided.
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“I just wanted to say a big thank you to ......”

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Mar 01,2017
Minithumbup
Ryan Williams
By: 'Egle'
Mar 01,2017
0 people found
this helpful
I just wanted to say a big thank you to Ryan Williams for all your help. Your communication was amazing and it really did help. Also wanted to thank you Reda Giniotyte. Your drive and desire to make things happen and resolve issues was outstanding....
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“really helpful to find the correct and suitable property for ......”

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Feb 05,2017
Minithumbup
By: 'Onur'
Feb 05,2017
0 people found
this helpful
really helpful to find the correct and suitable property for my needs. Happy with everything as it was quick response...
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“Great customer service, and responded to every enquiry with a ......”

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Jan 27,2017
Minithumbup
By: 'Giuseppe'
Jan 27,2017
0 people found
this helpful
Great customer service, and responded to every enquiry with a high level of professionalism. Will use Ramsey Moore again, 5 star service....
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“Have recently appointed Ramsey Moore to manage my flat in ......”

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Dec 22,2016
Minithumbup
By: 'Mr'
Dec 22,2016
0 people found
this helpful
Have recently appointed Ramsey Moore to manage my flat in Barking. Have been very pleased with the service to date. In particular I've have been kept informed of progress and Kirstie has helped me get my flat on the market quickly and with a higher ...
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Comment on agent fees
Its true what they say, you get what you pay for. I feel they are reasonable for the support I've received to date. The proof is also in the pudding, Ramsey Moore have talked the talk and so far have walked the walk!
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“Used for buying and selling many times now and couldn't ......”

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Nov 30,2016
Minithumbup
By: 'Mark'
Nov 30,2016
0 people found
this helpful
Used for buying and selling many times now and couldn't be more helpful. Fast, friendly and professional excatly what you want when dealing with an already stressful situation like buying and selling property! Thanks again to all the staff that helped make this transaction smooth ...
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Comment on agent fees
Good
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By: Michelle
Nov 30, 2016
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Thanks for your kind words and we wish you all the best in the future!.... ...

“I am really glad that I have chosen Ramsey Moore. ......”

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Nov 22,2016
Minithumbup
By: 'Florentina'
Nov 22,2016
0 people found
this helpful
I am really glad that I have chosen Ramsey Moore. I recommend this Agency. Really nice to be in touch with Lauren and I do appreciate that she was looking after us all the time. Very good costumer expericence....
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“Emma is someone i would not hesitate to refer to ......”

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Jun 22,2016
Minithumbup
By: 'Ed'
Jun 22,2016
0 people found
this helpful
Emma is someone i would not hesitate to refer to family or friends. I have had the pleasure of dealing with Emma when looking for my most recent flat. The whole process was smooth from start to finish and it has been genuinely enjoyable working ...
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Comment on agent fees
Agent fees were presented from the start and no hidden charges.
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“Lauren has been very helpful and in constant communication with ......”

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Mar 23,2016
Minithumbup
By: 'Nadiya'
Mar 23,2016
0 people found
this helpful
Lauren has been very helpful and in constant communication with me throughout the entire process, I really appreciated that she tried her best to make things more convenient for me and assisted me in completing the entire tenancy! Thank you Lauren :)...
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“Great people and very enjoyable service. We have been dealing ......”

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Mar 19,2016
Minithumbup
By: 'Maggie&Eric'
Mar 19,2016
0 people found
this helpful
Great people and very enjoyable service. We have been dealing with Lauren mainly she was great. Thank you. Maggie&Eric...
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Comment on agent fees
Ok
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“After reviewing several letting agents in the Barking area I'm ......”

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Mar 11,2016
Minithumbup
By: '65martyn'
Mar 11,2016
0 people found
this helpful
After reviewing several letting agents in the Barking area I'm very happy to have chosen Ramsey Moore and feel I made the right choice. Great service, most importantly finding a suitable tenant incredibly quickly and offered help with many other aspects of the process. Thank ...
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Comment on agent fees
good
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“I bought 4 properties 8 years ago with the help of Ramseymoore. ......”

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Feb 29,2016
Minithumbup
Amy
By: 'YM'
Feb 29,2016
0 people found
this helpful
I bought 4 properties 8 years ago with the help of Ramseymoore. Amy is just amazing she is very efficient.l have been diagnosed with cancer recently. The sale took longer than l expected and cost me a lot of money. Thank you all Ramseymoore team for ...
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Comment on agent fees
Fees are excellent.
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“we were very satisfied with the excellent service we received ......”

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Feb 16,2016
Minithumbup
Amy
By: 'ROSA'
Feb 16,2016
0 people found
this helpful
we were very satisfied with the excellent service we received from Ramsey Moore We want to say a special thanks to Amy Vorley for her excellent dedication to us by keeping us informed and updated of all that was going on throughout our sale of ...
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Comment on agent fees
Good
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“Highly professional approach toward dealing with clients. She is helpfull ......”

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Feb 03,2016
Minithumbup
Amy
By: 'Amy'
Feb 03,2016
0 people found
this helpful
Highly professional approach toward dealing with clients. She is helpfull and available all the time.She solve issues in minutes as for letting management or selling is concerned....
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Comment on agent fees
Agent fees are very reasonable and good value for money
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“Lauren was really helpful during all our renting process keeping ......”

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Jan 07,2016
Minithumbup
By: 'Andreea'
Jan 07,2016
0 people found
this helpful
Lauren was really helpful during all our renting process keeping us updated all the time. We were really satisfied and even now that we moved we still receive guidance on how to work everything out....
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“Tommy and Amy ware extremely helpful & always there when I ......”

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Dec 21,2015
Minithumbup
Amy
By: 'Doychin'
Dec 21,2015
0 people found
this helpful
Tommy and Amy ware extremely helpful & always there when I called with questions. They both kept me informed for any movement on my case and ware very friendly. Many thanks to the whole Ramsey Moore team Dagenham !...
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“The agent acted in a professional and competent manner, I ......”

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Dec 15,2015
Minithumbup
Amy
By: 'Sue'
Dec 15,2015
0 people found
this helpful
The agent acted in a professional and competent manner, I was kept fully informed all the way with accurate feedback from viewers, I feel that they responded well to th offers I received and had my best interest at heart, Amy was excellent at tracking ...
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“I found the estate agent to be extremely helpful. Because ......”

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Dec 12,2015
Minithumbup
By: 'V.'
Dec 12,2015
0 people found
this helpful
I found the estate agent to be extremely helpful. Because I did not live locally time was extremely important to me. I could not have engaged a more fast, efficient and reliable firm. Always on time. Kept me totally informed on all procedures throughout the ...
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Comment on agent fees
I thought it was very reasonable.
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“Ramsey Moore handled the purchase of my Property, and are ......”

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Dec 02,2015
Minithumbup
Amy
By: 'ClareH'
Dec 02,2015
0 people found
this helpful
Ramsey Moore handled the purchase of my Property, and are now my managing agents. The purchase was a drawn out process (due to factors beyond the control of Ramsey Moore), and Amy handled the situation with professionalism and dedication. It was partly because I was ...
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“We had a good experience with Ramsey Moore being first ......”

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Nov 30,2015
Minithumbup
By: 'Petronela'
Nov 30,2015
0 people found
this helpful
We had a good experience with Ramsey Moore being first time renters we have been helped and well adviced and we find a nice property in wich we are living now. Lauren was nice and answered all our questions and concerns and still helping us ...
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“Very helpful and informative members staff from start to finish.......”

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Nov 24,2015
Minithumbup
Amy
By: 'Debbie'
Nov 24,2015
0 people found
this helpful
Very helpful and informative members staff from start to finish. Their regularly update you on the current position of the sale Amy was brilliant she worked hard on getting the sale exchanged and completed as quick as she could as I was up against a ...
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“Ryan & Lauren made what could of potentially been an stressful ......”

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Nov 06,2015
Minithumbup
By: 'Mustafa'
Nov 06,2015
0 people found
this helpful
Ryan & Lauren made what could of potentially been an stressful process, Simple and stress free. They honoured on both punctuality, promise & communication, but more importantly they delivered in finding a successfully vetted tenant in under a week for my rental property, limiting any prolonged rental ...
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“Lauren took it personally by arranging a suitable time for ......”

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Aug 14,2015
Minithumbup
By: 'cletus'
Aug 14,2015
0 people found
this helpful
Lauren took it personally by arranging a suitable time for me to view the property, get in touch with the Landlord to fix the property before the move in date, setting up the reference, keep me updated with regards to the check and the landlord ...
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Comment on agent fees
Very good.
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“I use Ramsey Moore Dagenham branch to find a two ......”

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Aug 14,2015
Minithumbup
By: 'Cletus'
Aug 14,2015
0 people found
this helpful
I use Ramsey Moore Dagenham branch to find a two bed flat and from the beginning until the end in which I moved in the property, the above named person were excellent with regard to calling me to book in to view the property, going ...
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Comment on agent fees
very competitive.
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“very happy with the agent.they were able to look ......”

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Aug 10,2015
Minithumbup
By: 'Doris'
Aug 10,2015
0 people found
this helpful
very happy with the agent.they were able to look for good property within the location i wanted.Always made sure to communcate with me in terms of veiwing and otherwise....
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“I was very pleased with how Lauren Taylor managed the ......”

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Jul 23,2015
Minithumbup
By: 'Sarah'
Jul 23,2015
0 people found
this helpful
I was very pleased with how Lauren Taylor managed the referencing for the property even though there were some complicated stages throughout due to employer not being available etc. She was very helpful and pleasant at all times and always returned call/text messages promptly....
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“Ryan has been very helpful from the beginning when I ......”

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Jul 22,2015
Minithumbup
By: 'Sally'
Jul 22,2015
0 people found
this helpful
Ryan has been very helpful from the beginning when I first got in touch, and helpful with assisting in filling in the application for the required letting licence, even gone out of his way to double check with the council for the type of licence ...
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Was this helpful? Yes
By: Ryan Gruzinski - Director
Aug 06, 2015
View all comments (1)
Hi Sally. Thank you for your kind words which are most appreciated. We are delighted to be of assistance with your most recent investment and are confident the tenancy will continue in the same vein as the initial stages of marketing went. Please do not hesitate in contacting me should I be of any further assistance. ...

“Jade Comes and inspects my House , and gets in to ......”

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Jul 05,2015
Minithumbup
By: 'Kelly'
Jul 05,2015
0 people found
this helpful
Jade Comes and inspects my House , and gets in to the landlord to do the job she is so nice and friendly ,...
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“I am very glad I found Ramsey Moore; I initially ......”

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Jun 12,2015
Minithumbup
By: 'Panos'
Jun 12,2015
0 people found
this helpful
I am very glad I found Ramsey Moore; I initially purchased the house from a different local agent and was so put off by them I shopped around for a more professional agent and found Ramsey Moore. Robyn and Ryan were excellent throughout the process ...
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Comment on agent fees
Most competitive fees of the 4 local agents that I spoke to, and also advised on a realistic rental amount
Was this helpful? Yes
Staff picture Ryan Williams
(23)
Staff picture Amy
(9)
Staff picture Ashley
Staff picture Michael
Staff picture Chloe
Staff picture Molly
Staff picture Kirstin

Tenant Fees

Before you move in
Holding fees
We will require a holding fee to be supplied (equivalent to one
week’s rental payment) to secure your application of tenancy
which will be offset from your first month’s rent upon satisfactory
reference conclusions. It is expected for a new tenancy to be
executed within 15 days of your first expressed interest unless it
is agreed in writing by both parties for this date to be extended.
If you fail to provide correct information at the referencing
application stage which would cause your referencing to be
rejected or decide that you no longer wish to move into the
property once satisfactory references have been provided,
you will not be entitled to a refund of your holding fee.
During your tenancy
Late payment of rent
You will be required to pay interest on the amount of any
outstanding rent at the rate of 3% above the Bank of England
annual base rate (charged on a daily basis).
Replacement of keys or security devices
1. Where keys/fobs have been broken or lost you can replace
them yourself at your cost. Alternatively, we can arrange this
for you. You will be required to pay the costs involved.
2. Where locks or other security devices have been damaged
and require replacement, we must arrange for this with our
contractor. You will be required to pay the costs involved.
3. Where keys/fobs are stolen, you must report the crime to
the police and depending on the situation either new keys/
fobs will be needed and/or locks will need to be changed.
We must arrange for this with our contractor. You will be
required to pay the costs involved.
The costs involved will be the contractor’s charges and
depending on circumstances our administration charge
equivalent to £15 per hour (inc VAT). You will be provided
with an invoice detailing the charges involved.
Variations to your tenancy agreement
Should you request any of the listed variations to your tenancy
agreement we will endeavor to meet your request; however, it is
at the discretion of the landlord and is subject to you paying the
required fee.
• The removal of an existing tenant with no replacement
• The replacement of an existing tenant
• The addition of a further tenant
• The change of the rental payment date
• A change to allow pets
The required fee will be £50 (inc VAT) in most cases, however,
in complex situations the fee may be higher. Any higher fee will
be reasonable for the work involved. We will advise of any such
increased fee prior to agreeing to any variation and will provide
you with an invoice outlining the work carried out.
Early termination of the tenancy
Should you request an early termination date for the tenancy
we will endeavor to meet your request; however, it is at the
discretion of the landlord and is subject to you paying the rent
up to the early termination date and all the bills up to that date,
plus paying for any financial losses the landlord incurs, which
will include;
• The costs involved in advertising for, referencing and
acquiring new tenants; plus
• The loss of rental income from the date of early termination
up to the end of the fixed term of the tenancy (or any break
clause date) or to the date any new tenancy begins.
Last updated at 16/02/2022, 2:53 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:53 PM 16/02/2022 by

Awards won by Brookings

Regional Awards won by Brookings

Individual Branch Awards

Dagenham, RM10



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